{"id":"https://openalex.org/W1998461118","doi":"https://doi.org/10.1080/09537280701630759","title":"An empirical study of quality management practices in the petroleum industry","display_name":"An empirical study of quality management practices in the petroleum industry","publication_year":2007,"publication_date":"2007-11-15","ids":{"openalex":"https://openalex.org/W1998461118","doi":"https://doi.org/10.1080/09537280701630759","mag":"1998461118"},"language":"en","primary_location":{"id":"doi:10.1080/09537280701630759","doi":"https://doi.org/10.1080/09537280701630759","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537280701630759","pdf_url":null,"source":{"id":"https://openalex.org/S165057322","display_name":"Production Planning & Control","issn_l":"0953-7287","issn":["0953-7287","1366-5871"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","dongbi-b","fnege-2","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Production Planning &amp; Control","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5048841133","display_name":"Mahour Mellat Parast","orcid":"https://orcid.org/0000-0001-6589-1076","observed_orcids":["https://orcid.org/0000-0001-6589-1076"]},"institutions":[{"id":"https://openalex.org/I3970613","display_name":"University of North Carolina at Pembroke","ror":"https://ror.org/05pckj715","country_code":"US","type":"education","lineage":["https://openalex.org/I3970613"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"M. Mellat-Parast","raw_affiliation_strings":["a Department of Economics, Finance, and Decision Sciences, School of Business Administration , University of North Carolina Pembroke , Pembroke, NC","Department of Economics, Finance, and Decision Sciences, School of Business Administration , University of North Carolina Pembroke , Pembroke, NC"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"a Department of Economics, Finance, and Decision Sciences, School of Business Administration , University of North Carolina Pembroke , Pembroke, NC","institution_ids":["https://openalex.org/I3970613"]},{"raw_affiliation_string":"Department of Economics, Finance, and Decision Sciences, School of Business Administration , University of North Carolina Pembroke , Pembroke, NC","institution_ids":["https://openalex.org/I3970613"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5056041555","display_name":"Stephanie Adams","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I114395901","display_name":"University of Nebraska\u2013Lincoln","ror":"https://ror.org/043mer456","country_code":"US","type":"education","lineage":["https://openalex.org/I114395901"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"S. G. Adams","raw_affiliation_strings":["b Department of Industrial and Management Systems Engineering , University of Nebraska-Lincoln , Lincoln, NE","Department of Industrial and Management Systems Engineering , University of Nebraska-Lincoln , Lincoln, NE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"b Department of Industrial and Management Systems Engineering , University of Nebraska-Lincoln , Lincoln, NE","institution_ids":["https://openalex.org/I114395901"]},{"raw_affiliation_string":"Department of Industrial and Management Systems Engineering , University of Nebraska-Lincoln , Lincoln, NE","institution_ids":["https://openalex.org/I114395901"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5042985509","display_name":"Erick C. Jones","orcid":"https://orcid.org/0000-0002-0931-1935","observed_orcids":["https://orcid.org/0000-0002-0931-1935"]},"institutions":[{"id":"https://openalex.org/I114395901","display_name":"University of Nebraska\u2013Lincoln","ror":"https://ror.org/043mer456","country_code":"US","type":"education","lineage":["https://openalex.org/I114395901"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"E. C. Jones","raw_affiliation_strings":["b Department of Industrial and Management Systems Engineering , University of Nebraska-Lincoln , Lincoln, NE","Department of Industrial and Management Systems Engineering , University of Nebraska-Lincoln , Lincoln, NE"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"b Department of Industrial and Management Systems Engineering , University of Nebraska-Lincoln , Lincoln, NE","institution_ids":["https://openalex.org/I114395901"]},{"raw_affiliation_string":"Department of Industrial and Management Systems Engineering , University of Nebraska-Lincoln , Lincoln, NE","institution_ids":["https://openalex.org/I114395901"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5048841133"],"corresponding_institution_ids":["https://openalex.org/I3970613"],"apc_list":null,"apc_paid":null,"fwci":1.2341,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.85135068,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":"18","issue":"8","first_page":"693","last_page":"702"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.5259000062942505,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.5259000062942505,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.451200008392334,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.019999999552965164,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality-management-practices","display_name":"quality management practices","score":0.9639999866485596},{"id":"https://openalex.org/keywords/oil-industry","display_name":"oil and gas industry","score":0.9990000128746033},{"id":"https://openalex.org/keywords/malcolm-baldrige-national-quality-award","display_name":"Malcolm Baldrige National Quality Award","score":0.9129999876022339},{"id":"https://openalex.org/keywords/top-management-support","display_name":"top management support","score":0.8809999823570251},{"id":"https://openalex.org/keywords/employee-training","display_name":"employee training","score":0.9909999966621399},{"id":"https://openalex.org/keywords/employee-participation","display_name":"employee participation","score":1.0},{"id":"https://openalex.org/keywords/customer-orientation","display_name":"customer orientation","score":0.9649999737739563},{"id":"https://openalex.org/keywords/supplier-quality","display_name":"supplier quality","score":0.9950000047683716},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.8230000138282776},{"id":"https://openalex.org/keywords/iran","display_name":"Iran","score":0.7239999771118164}],"concepts":[{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.7460932731628418},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.6548423171043396},{"id":"https://openalex.org/C201289532","wikidata":"https://www.wikidata.org/wiki/Q608513","display_name":"Quality management system","level":4,"score":0.6336606740951538},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5742695331573486},{"id":"https://openalex.org/C526740375","wikidata":"https://www.wikidata.org/wiki/Q862571","display_name":"Petroleum industry","level":2,"score":0.4861316382884979},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.4645632803440094},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.46224522590637207},{"id":"https://openalex.org/C2777267654","wikidata":"https://www.wikidata.org/wiki/Q3519023","display_name":"Test (biology)","level":2,"score":0.45890775322914124},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.44802767038345337},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.4224562346935272},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3461011052131653},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2588379383087158},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2555219531059265},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.10621976852416992},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.10313332080841064},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C87717796","wikidata":"https://www.wikidata.org/wiki/Q146326","display_name":"Environmental engineering","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/09537280701630759","doi":"https://doi.org/10.1080/09537280701630759","is_oa":false,"landing_page_url":"https://doi.org/10.1080/09537280701630759","pdf_url":null,"source":{"id":"https://openalex.org/S165057322","display_name":"Production Planning & Control","issn_l":"0953-7287","issn":["0953-7287","1366-5871"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","dongbi-b","fnege-2","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Production Planning &amp; Control","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"score":0.5899999737739563,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"}],"study_designs":[{"display_name":"Observational Study","id":"https://openalex.org/study-designs/observational-study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":32,"referenced_works":["https://openalex.org/W36682578","https://openalex.org/W179279199","https://openalex.org/W201681353","https://openalex.org/W592266861","https://openalex.org/W1964838927","https://openalex.org/W1978675621","https://openalex.org/W1993510521","https://openalex.org/W2001378810","https://openalex.org/W2007323133","https://openalex.org/W2007826806","https://openalex.org/W2012770870","https://openalex.org/W2020422434","https://openalex.org/W2027663144","https://openalex.org/W2040857657","https://openalex.org/W2049300055","https://openalex.org/W2065198736","https://openalex.org/W2080990131","https://openalex.org/W2089186825","https://openalex.org/W2095536010","https://openalex.org/W2096428309","https://openalex.org/W2099054346","https://openalex.org/W2103264985","https://openalex.org/W2105610113","https://openalex.org/W2113706037","https://openalex.org/W2113811752","https://openalex.org/W2115232279","https://openalex.org/W2126052460","https://openalex.org/W2149770275","https://openalex.org/W2154785801","https://openalex.org/W2157350559","https://openalex.org/W2794195302","https://openalex.org/W3145013345"],"related_works":["https://openalex.org/W6999919528","https://openalex.org/W1985300627","https://openalex.org/W3034099966","https://openalex.org/W2038544541","https://openalex.org/W2003124458","https://openalex.org/W2755931964","https://openalex.org/W3024927343","https://openalex.org/W7160611045","https://openalex.org/W2189387380","https://openalex.org/W2576956982"],"abstract_inverted_index":{"The":[0,38,108],"purpose":[1],"of":[2,47,57,60,89,103,110,133],"this":[3],"paper":[4],"is":[5,119,128],"to":[6,68],"empirically":[7],"study":[8],"quality":[9,61,75,79,82,86,124,135,154,160,167],"management":[10,76,117,125,136],"practices":[11],"in":[12,16,32,36],"the":[13,33,45,48,74,90,93,100,104,111,120,134,139],"petroleum":[14,34],"industry":[15,35],"Iran.":[17,37],"A":[18],"reliable":[19],"and":[20,78,145,158],"valid":[21],"survey":[22],"instrument":[23,39],"has":[24,40,65],"been":[25,41,66],"used":[26,67],"for":[27,70,123],"data":[28],"gathering":[29],"from":[30],"managers":[31],"developed":[42],"based":[43],"on":[44],"criteria":[46,95],"Malcolm":[49],"Baldrige":[50,94,105],"National":[51],"Quality":[52],"Award":[53,106],"(MBNQA),":[54],"which":[55,98,127],"consists":[56],"13":[58],"dimensions":[59],"management.":[62],"Correlation":[63],"analysis":[64,113],"test":[69],"a":[71],"relationship":[72],"between":[73],"constructs":[77],"results":[80,83,140,168],"(internal":[81],"and/or":[84],"external":[85,166],"results).":[87],"Most":[88],"linkages":[91],"within":[92],"were":[96],"supported,":[97],"indicates":[99,114],"universal":[101],"applicability":[102],"criteria.":[107],"result":[109],"correlation":[112],"that":[115,142],"top":[116],"support":[118],"major":[121],"driver":[122],"implementation":[126],"significantly":[129,149,163],"correlated":[130,150,164],"with":[131,151,165],"most":[132],"constructs.":[137],"Furthermore,":[138],"indicated":[141],"employee":[143,146],"training":[144],"involvement":[147],"are":[148,161],"internal":[152],"(operational)":[153],"results.":[155],"Customer":[156],"orientation":[157],"supplier":[159],"not":[162],"(business":[169],"performance).":[170]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":4},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-08T09:06:37.294493","created_date":"2016-06-24T00:00:00"}
