{"id":"https://openalex.org/W1998380210","doi":"https://doi.org/10.1177/108056990206500406","title":"Department Chairs' Perceptions of the Importance of Business Communication Skills","display_name":"Department Chairs' Perceptions of the Importance of Business Communication Skills","publication_year":2002,"publication_date":"2002-12-01","ids":{"openalex":"https://openalex.org/W1998380210","doi":"https://doi.org/10.1177/108056990206500406","mag":"1998380210"},"language":"en","primary_location":{"id":"doi:10.1177/108056990206500406","doi":"https://doi.org/10.1177/108056990206500406","is_oa":false,"landing_page_url":"https://doi.org/10.1177/108056990206500406","pdf_url":null,"source":{"id":"https://openalex.org/S993458940","display_name":"Business Communication Quarterly","issn_l":"1080-5699","issn":["1080-5699","1552-4191"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Communication Quarterly","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075932128","display_name":"William J. Wardrope","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I13511017","display_name":"Texas State University","ror":"https://ror.org/05h9q1g27","country_code":"US","type":"education","lineage":["https://openalex.org/I13511017"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"William J. Wardrope","raw_affiliation_strings":["Southwest Texas State University, San Marcos"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Southwest Texas State University, San Marcos","institution_ids":["https://openalex.org/I13511017"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5075932128"],"corresponding_institution_ids":["https://openalex.org/I13511017"],"apc_list":null,"apc_paid":null,"fwci":4.3158,"has_fulltext":false,"cited_by_count":84,"citation_normalized_percentile":{"value":0.94220341,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"65","issue":"4","first_page":"60","last_page":"72"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12671","display_name":"Management and Marketing Education","score":0.9110999703407288,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12671","display_name":"Management and Marketing Education","score":0.9110999703407288,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11779","display_name":"Higher Education and Employability","score":0.03180000185966492,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13716","display_name":"Communication Studies and Media","score":0.031700000166893005,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-communication-courses","display_name":"business communication courses","score":0.8420000076293945},{"id":"https://openalex.org/keywords/department-heads","display_name":"department heads","score":0.6660000085830688},{"id":"https://openalex.org/keywords/writing-skills","display_name":"writing skills","score":0.8889999985694885},{"id":"https://openalex.org/keywords/communication-skills","display_name":"communication skills","score":0.5019999742507935},{"id":"https://openalex.org/keywords/speaking-skills","display_name":"speaking skills","score":0.515999972820282},{"id":"https://openalex.org/keywords/technology-mediated-communication","display_name":"technology-mediated communication","score":0.8529999852180481},{"id":"https://openalex.org/keywords/interpersonal-communication","display_name":"interpersonal communication","score":0.9440000057220459},{"id":"https://openalex.org/keywords/team-communication","display_name":"team communication","score":0.6909999847412109},{"id":"https://openalex.org/keywords/listening","display_name":"listening","score":0.7919999957084656},{"id":"https://openalex.org/keywords/cultural-literacy","display_name":"cultural literacy","score":0.9950000047683716}],"concepts":[{"id":"https://openalex.org/C175815440","wikidata":"https://www.wikidata.org/wiki/Q4115749","display_name":"Business communication","level":2,"score":0.8126998543739319},{"id":"https://openalex.org/C177291462","wikidata":"https://www.wikidata.org/wiki/Q423038","display_name":"Active listening","level":2,"score":0.7496177554130554},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.6997184753417969},{"id":"https://openalex.org/C116314809","wikidata":"https://www.wikidata.org/wiki/Q1937189","display_name":"Organizational communication","level":2,"score":0.5291602611541748},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.5146170854568481},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4791688024997711},{"id":"https://openalex.org/C44871818","wikidata":"https://www.wikidata.org/wiki/Q5154139","display_name":"Communication in small groups","level":2,"score":0.4598783552646637},{"id":"https://openalex.org/C2988115150","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication skills","level":2,"score":0.4550129473209381},{"id":"https://openalex.org/C47177190","wikidata":"https://www.wikidata.org/wiki/Q207137","display_name":"Curriculum","level":2,"score":0.4481118619441986},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4407043159008026},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.43911564350128174},{"id":"https://openalex.org/C86772948","wikidata":"https://www.wikidata.org/wiki/Q1413287","display_name":"Social skills","level":2,"score":0.41454142332077026},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.34003111720085144},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2513941824436188},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.22317147254943848},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.1229391098022461},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.10572445392608643},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.10271981358528137},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1177/108056990206500406","doi":"https://doi.org/10.1177/108056990206500406","is_oa":false,"landing_page_url":"https://doi.org/10.1177/108056990206500406","pdf_url":null,"source":{"id":"https://openalex.org/S993458940","display_name":"Business Communication Quarterly","issn_l":"1080-5699","issn":["1080-5699","1552-4191"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310320017","host_organization_name":"SAGE Publishing","host_organization_lineage":["https://openalex.org/P4310320017"],"host_organization_lineage_names":["SAGE Publishing"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Business Communication Quarterly","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.49410000443458557}],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.8999999761581421}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":19,"referenced_works":["https://openalex.org/W189274834","https://openalex.org/W1487629158","https://openalex.org/W1978783775","https://openalex.org/W2015883146","https://openalex.org/W2029714756","https://openalex.org/W2031691080","https://openalex.org/W2034905963","https://openalex.org/W2036072252","https://openalex.org/W2044364898","https://openalex.org/W2047365108","https://openalex.org/W2050848347","https://openalex.org/W2053258919","https://openalex.org/W2079035716","https://openalex.org/W2079639131","https://openalex.org/W2089484512","https://openalex.org/W2090849936","https://openalex.org/W2121278750","https://openalex.org/W2145523465","https://openalex.org/W2165563572"],"related_works":["https://openalex.org/W7099847647","https://openalex.org/W2499351972","https://openalex.org/W2034905963","https://openalex.org/W2076831030","https://openalex.org/W2016745550","https://openalex.org/W2173324328","https://openalex.org/W318050330","https://openalex.org/W2160782503","https://openalex.org/W1995675646","https://openalex.org/W185487767"],"abstract_inverted_index":{"The":[0],"purpose":[1],"of":[2,13,24,41],"this":[3],"investigation":[4],"was":[5],"to":[6,67,71],"determine":[7],"business":[8,19,32,72,97],"department":[9,62],"chairs'":[10],"rat":[11],"ings":[12],"topics":[14,43],"typically":[15,44],"covered":[16,45],"in":[17,46,56],"the":[18,31,39,47,51,54],"communication":[20,33,73,77],"course.":[21],"A":[22],"sample":[23],"280":[25],"chairs":[26,63],"provided":[27],"administrative":[28],"information":[29],"about":[30],"courses":[34,74],"at":[35],"their":[36,57],"institutions,":[37],"rated":[38],"importance":[40],"34":[42],"course,":[48],"and":[49,91,101],"assessed":[50],"need":[52],"for":[53,96],"course":[55],"programs.":[58],"Results":[59],"indicate":[60],"that":[61],"perceive":[64],"writing":[65],"skills":[66],"be":[68],"more":[69],"important":[70],"than":[75],"other":[76],"skills,":[78],"such":[79],"as":[80],"speaking,":[81],"tech":[82],"nology-mediated":[83],"communication,":[84,86],"interpersonal":[85],"team/group":[87],"com":[88,98],"munication,":[89],"listening,":[90],"cultural":[92],"literacy":[93],"skills.":[94],"Implications":[95],"munication":[99],"curriculum":[100],"research":[102],"are":[103],"offered.":[104]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":4},{"year":2023,"cited_by_count":5},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":10},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":3}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}