{"id":"https://openalex.org/W1998371426","doi":"https://doi.org/10.1080/12294659.2002.10804993","title":"Employing Reinvention of Government to Regain Citizen Trust in Public Service : The Need for Theory-Grounded Practice","display_name":"Employing Reinvention of Government to Regain Citizen Trust in Public Service : The Need for Theory-Grounded Practice","publication_year":2002,"publication_date":"2002-07-01","ids":{"openalex":"https://openalex.org/W1998371426","doi":"https://doi.org/10.1080/12294659.2002.10804993","mag":"1998371426"},"language":"en","primary_location":{"id":"doi:10.1080/12294659.2002.10804993","doi":"https://doi.org/10.1080/12294659.2002.10804993","is_oa":false,"landing_page_url":"https://doi.org/10.1080/12294659.2002.10804993","pdf_url":null,"source":{"id":"https://openalex.org/S2764770023","display_name":"International Review of Public Administration","issn_l":"1229-4659","issn":["1229-4659","2331-7795"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","kci-registered","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Review of Public Administration","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5014060625","display_name":"Donald J. Calista","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I926137907","display_name":"Marist University","ror":"https://ror.org/04wx3x242","country_code":"US","type":"education","lineage":["https://openalex.org/I926137907"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Donald J. Calista","raw_affiliation_strings":["Director, Graduate Center for Public Policy, Marist College"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Director, Graduate Center for Public Policy, Marist College","institution_ids":["https://openalex.org/I926137907"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5014060625"],"corresponding_institution_ids":["https://openalex.org/I926137907"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.37072404,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":90,"max":94},"biblio":{"volume":"7","issue":"1","first_page":"65","last_page":"76"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13459","display_name":"Public Administration and Political Analysis","score":0.003700000001117587,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12687","display_name":"Public Administration in Developing Nations","score":0.000699999975040555,"subfield":{"id":"https://openalex.org/subfields/3320","display_name":"Political Science and International Relations"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-confidence","display_name":"public confidence","score":0.8339999914169312},{"id":"https://openalex.org/keywords/public-services","display_name":"public services","score":0.8629999756813049},{"id":"https://openalex.org/keywords/theory-practice-gap","display_name":"theory-practice gap","score":0.7749999761581421},{"id":"https://openalex.org/keywords/democratic-participation","display_name":"democratic participation","score":0.9440000057220459},{"id":"https://openalex.org/keywords/social-equity","display_name":"social equity","score":1.0},{"id":"https://openalex.org/keywords/public-administration-theory","display_name":"public administration theory","score":0.6209999918937683},{"id":"https://openalex.org/keywords/public-sector-reform","display_name":"public sector reform","score":0.4950000047683716}],"concepts":[{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.6426652669906616},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.6099809408187866},{"id":"https://openalex.org/C2776035091","wikidata":"https://www.wikidata.org/wiki/Q7928819","display_name":"Viewpoints","level":2,"score":0.5704374313354492},{"id":"https://openalex.org/C2779114464","wikidata":"https://www.wikidata.org/wiki/Q245781","display_name":"Cynicism","level":3,"score":0.5667937994003296},{"id":"https://openalex.org/C156325361","wikidata":"https://www.wikidata.org/wiki/Q1152864","display_name":"Grounded theory","level":3,"score":0.5648194551467896},{"id":"https://openalex.org/C158071213","wikidata":"https://www.wikidata.org/wiki/Q7257","display_name":"Ideology","level":3,"score":0.5563327074050903},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5403326749801636},{"id":"https://openalex.org/C2780110086","wikidata":"https://www.wikidata.org/wiki/Q161837","display_name":"Public service","level":2,"score":0.44925105571746826},{"id":"https://openalex.org/C3116431","wikidata":"https://www.wikidata.org/wiki/Q31728","display_name":"Public administration","level":1,"score":0.40252721309661865},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.34077543020248413},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.25100672245025635},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.19322511553764343},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.18115398287773132},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.11161568760871887},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.0},{"id":"https://openalex.org/C153349607","wikidata":"https://www.wikidata.org/wiki/Q36649","display_name":"Visual arts","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/12294659.2002.10804993","doi":"https://doi.org/10.1080/12294659.2002.10804993","is_oa":false,"landing_page_url":"https://doi.org/10.1080/12294659.2002.10804993","pdf_url":null,"source":{"id":"https://openalex.org/S2764770023","display_name":"International Review of Public Administration","issn_l":"1229-4659","issn":["1229-4659","2331-7795"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","kci-registered","norway-1","poland-70","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Review of Public Administration","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:taf:rrpaxx:v:7:y:2002:i:1:p:65-76","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1080/12294659.2002.10804993","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/16","score":0.47620001435279846,"display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W589614278","https://openalex.org/W597611434","https://openalex.org/W620367883","https://openalex.org/W1597957957","https://openalex.org/W1605744976","https://openalex.org/W1970407979","https://openalex.org/W1972094071","https://openalex.org/W2096911248"],"related_works":["https://openalex.org/W786488837","https://openalex.org/W2940248267","https://openalex.org/W1974306186","https://openalex.org/W2520903568","https://openalex.org/W286493595","https://openalex.org/W7165205596","https://openalex.org/W4385727454","https://openalex.org/W2496059376","https://openalex.org/W2560329922","https://openalex.org/W2129998275"],"abstract_inverted_index":{"Public":[0],"administration":[1],"seriously":[2],"harms":[3],"itself":[4],"by":[5,132],"delivering":[6],"conflicting":[7,126],"messages":[8],"regarding":[9],"its":[10],"receptivity":[11],"to":[12,30,35,90,115,129,141],"reinvention":[13,67,117],"of":[14,39,56,93,111],"government.":[15],"As":[16],"a":[17,139],"result,":[18],"the":[19,22,42,47,54,101,104,112,125],"profession":[20,48],"encourages":[21],"very":[23],"citizen":[24,143],"frustration":[25],"and":[26,78],"cynicism":[27],"it":[28],"seeks":[29],"avoid.":[31],"A":[32],"major":[33],"contributor":[34],"this":[36],"unsettling":[37],"state":[38],"affairs":[40],"is":[41],"divergent":[43],"viewpoints":[44],"that":[45,87,109,124],"divide":[46],"over":[49],"reinvention\u2019s":[50,91],"managerial":[51],"principles\u2014particularly":[52],"separating":[53],"world":[55],"theory":[57],"from":[58],"practice.":[59,97],"That":[60],"is,":[61],"many":[62,110],"theoretical":[63],"academic":[64],"works":[65,86],"reject":[66],"as":[68],"being":[69],"ideologically":[70],"incompatible":[71],"with":[72],"safeguarded":[73],"values,":[74],"principally,":[75],"democratic":[76],"participation":[77],"social":[79],"equity.":[80],"Yet,":[81],"there":[82],"are":[83],"numerous":[84],"empirical":[85],"amply":[88],"attest":[89],"affirmation":[92],"those":[94],"values":[95],"in":[96,145],"The":[98,121],"paper":[99,122],"examines":[100],"differences":[102],"between":[103],"two":[105],"positions.":[106],"It":[107],"illustrates":[108],"arguments":[113],"employed":[114],"dispel":[116],"often":[118],"misrepresent":[119],"it.":[120],"concludes":[123],"views":[127],"need":[128],"be":[130],"resolved":[131],"focusing":[133],"research":[134],"attention":[135],"on":[136],"theory-grounded":[137],"practice\u2014as":[138],"precursor":[140],"building":[142],"trust":[144],"public":[146],"service.":[147]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-08-15T07:11:24.734988","created_date":"2016-06-24T00:00:00"}
