{"id":"https://openalex.org/W1997990436","doi":"https://doi.org/10.1109/mis.2010.34","title":"Automated Interactive Sales Processes","display_name":"Automated Interactive Sales Processes","publication_year":2010,"publication_date":"2010-03-30","ids":{"openalex":"https://openalex.org/W1997990436","doi":"https://doi.org/10.1109/mis.2010.34","mag":"1997990436"},"language":"en","primary_location":{"id":"doi:10.1109/mis.2010.34","doi":"https://doi.org/10.1109/mis.2010.34","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mis.2010.34","pdf_url":null,"source":{"id":"https://openalex.org/S114241109","display_name":"IEEE Intelligent Systems","issn_l":"1541-1672","issn":["1541-1672","1941-1294"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-b","jufo-2","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Intelligent Systems","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://ir.cwi.nl/pub/16759/16759B.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5020477343","display_name":"Tomas Klos","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I98358874","display_name":"Delft University of Technology","ror":"https://ror.org/02e2c7k09","country_code":"NL","type":"education","lineage":["https://openalex.org/I98358874"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"T. Klos","raw_affiliation_strings":["Delft University of Technology, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Delft University of Technology, Netherlands","institution_ids":["https://openalex.org/I98358874"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5050037221","display_name":"Koye Somefun","orcid":"https://orcid.org/0000-0002-6225-2380","observed_orcids":["https://orcid.org/0000-0002-6225-2380"]},"institutions":[{"id":"https://openalex.org/I95549939","display_name":"BNP Paribas (France)","ror":"https://ror.org/02v616z87","country_code":"FR","type":"company","lineage":["https://openalex.org/I95549939"]}],"countries":["FR"],"is_corresponding":false,"raw_author_name":"K. Somefun","raw_affiliation_strings":["BNP Paribas Investment Partners"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"BNP Paribas Investment Partners","institution_ids":["https://openalex.org/I95549939"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5064781958","display_name":"Han La Poutr\u00e9","orcid":"https://orcid.org/0009-0005-6767-4688","observed_orcids":["https://orcid.org/0009-0005-6767-4688"]},"institutions":[{"id":"https://openalex.org/I1341640284","display_name":"Centrum Wiskunde & Informatica","ror":"https://ror.org/00x7ekv49","country_code":"NL","type":"facility","lineage":["https://openalex.org/I1341640284","https://openalex.org/I2800991832","https://openalex.org/I4405262988"]},{"id":"https://openalex.org/I83019370","display_name":"Eindhoven University of Technology","ror":"https://ror.org/02c2kyt77","country_code":"NL","type":"education","lineage":["https://openalex.org/I83019370"]}],"countries":["NL"],"is_corresponding":false,"raw_author_name":"H. La Poutre","raw_affiliation_strings":["(CWI), National Research Institute for Mathematics and Computer Science, Amsterdam, Netherlands","CWI","Faculty of Technology Management, Technical University Eindhoven, Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"(CWI), National Research Institute for Mathematics and Computer Science, Amsterdam, Netherlands","institution_ids":["https://openalex.org/I1341640284"]},{"raw_affiliation_string":"CWI","institution_ids":["https://openalex.org/I1341640284"]},{"raw_affiliation_string":"Faculty of Technology Management, Technical University Eindhoven, Netherlands","institution_ids":["https://openalex.org/I83019370"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":4,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":2995,"currency":"USD","value_usd":2995},"apc_paid":null,"fwci":0.5339,"has_fulltext":true,"cited_by_count":14,"citation_normalized_percentile":{"value":0.66785202,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":87,"max":98},"biblio":{"volume":"26","issue":"4","first_page":"54","last_page":"61"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.5878999829292297,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10456","display_name":"Multi-Agent Systems and Negotiation","score":0.5878999829292297,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12128","display_name":"AI in Service Interactions","score":0.2632000148296356,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10203","display_name":"Recommender Systems and Techniques","score":0.02879999950528145,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/consumer-preferences","display_name":"consumer preferences","score":0.8240000009536743},{"id":"https://openalex.org/keywords/negotiation","display_name":"negotiation","score":0.7799999713897705},{"id":"https://openalex.org/keywords/knowledge-aggregation","display_name":"knowledge aggregation","score":0.5740000009536743}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.8259165287017822},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.4315170645713806}],"mesh":[],"locations_count":6,"locations":[{"id":"doi:10.1109/mis.2010.34","doi":"https://doi.org/10.1109/mis.2010.34","is_oa":false,"landing_page_url":"https://doi.org/10.1109/mis.2010.34","pdf_url":null,"source":{"id":"https://openalex.org/S114241109","display_name":"IEEE Intelligent Systems","issn_l":"1541-1672","issn":["1541-1672","1941-1294"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","dongbi-b","jufo-2","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319808","host_organization_name":"Institute of Electrical and Electronics Engineers","host_organization_lineage":["https://openalex.org/P4310319808"],"host_organization_lineage_names":["Institute of Electrical and Electronics Engineers"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IEEE Intelligent Systems","raw_type":"journal-article"},{"id":"pmh:oai:cwi.nl:16759","doi":null,"is_oa":true,"landing_page_url":"https://ir.cwi.nl/pub/16759","pdf_url":"https://ir.cwi.nl/pub/16759/16759B.pdf","source":{"id":"https://openalex.org/S7407055335","display_name":"Centrum Wiskunde & Informatica (CWI), the national research institute for mathematics and computer science in the Netherlands","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Intelligent systems vol. PP no. 99, pp. 1-1","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.659.2113","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.659.2113","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://oai.cwi.nl/oai/asset/16759/16759B.pdf","raw_type":"text"},{"id":"pmh:cwi:oai:cwi.nl:16759","doi":null,"is_oa":true,"landing_page_url":"https://ir.cwi.nl/pub/16759","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Intelligent systems, PP(99), 1 - 1","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:cwi:oai:cwi.nl:19153","doi":null,"is_oa":false,"landing_page_url":"https://ir.cwi.nl/pub/19153","pdf_url":null,"source":{"id":"https://openalex.org/S4306401843","display_name":"Data Archiving and Networked Services (DANS)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1322597698","host_organization_name":"Royal Netherlands Academy of Arts and Sciences","host_organization_lineage":["https://openalex.org/I1322597698"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Intelligent systems, 26(4 ), 54 - 61","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:cwi.nl:19153","doi":null,"is_oa":false,"landing_page_url":"https://ir.cwi.nl/pub/19153","pdf_url":null,"source":{"id":"https://openalex.org/S7407055335","display_name":"Centrum Wiskunde & Informatica (CWI), the national research institute for mathematics and computer science in the Netherlands","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Intelligent systems vol. 26 no. 4 , pp. 54-61","raw_type":"info:eu-repo/semantics/article"}],"best_oa_location":{"id":"pmh:oai:cwi.nl:16759","doi":null,"is_oa":true,"landing_page_url":"https://ir.cwi.nl/pub/16759","pdf_url":"https://ir.cwi.nl/pub/16759/16759B.pdf","source":{"id":"https://openalex.org/S7407055335","display_name":"Centrum Wiskunde & Informatica (CWI), the national research institute for mathematics and computer science in the Netherlands","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"IEEE Intelligent systems vol. PP no. 99, pp. 1-1","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1997990436.pdf","grobid_xml":"https://content.openalex.org/works/W1997990436.grobid-xml"},"referenced_works_count":25,"referenced_works":["https://openalex.org/W1523459335","https://openalex.org/W1537808693","https://openalex.org/W1574410118","https://openalex.org/W1977916055","https://openalex.org/W2027719243","https://openalex.org/W2094123267","https://openalex.org/W2097003164","https://openalex.org/W2098265769","https://openalex.org/W2098689723","https://openalex.org/W2105440797","https://openalex.org/W2106728171","https://openalex.org/W2110325612","https://openalex.org/W2110872636","https://openalex.org/W2121353282","https://openalex.org/W2128735946","https://openalex.org/W2139512434","https://openalex.org/W2154466400","https://openalex.org/W2154734314","https://openalex.org/W2911283634","https://openalex.org/W2914656440","https://openalex.org/W3122946301","https://openalex.org/W3125242074","https://openalex.org/W4285719527","https://openalex.org/W6674462060","https://openalex.org/W6676522543"],"related_works":["https://openalex.org/W4237911848","https://openalex.org/W111594347","https://openalex.org/W4310813225","https://openalex.org/W4240669657","https://openalex.org/W7075316925","https://openalex.org/W7082423808","https://openalex.org/W2097003164","https://openalex.org/W7097944430","https://openalex.org/W4292559444","https://openalex.org/W7097013582"],"abstract_inverted_index":{"The":[0],"paper":[1],"mentions":[2],"that":[3],"an":[4],"automated":[5],"interactive":[6],"sales":[7],"process":[8,24],"can":[9],"combine":[10],"aggregate":[11],"anonymous":[12],"knowledge":[13],"of":[14],"customer":[15],"preferences":[16],"with":[17,25],"specific":[18],"data":[19],"about":[20],"the":[21,26],"ongoing":[22],"negotiation":[23],"current":[27],"customer.":[28]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":1},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":3},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-10T11:39:43.021295","created_date":"2016-06-24T00:00:00"}