{"id":"https://openalex.org/W1995965321","doi":"https://doi.org/10.1108/imp-01-2015-0002","title":"Service innovations enabled by the \u201cinternet of things\u201d","display_name":"Service innovations enabled by the \u201cinternet of things\u201d","publication_year":2015,"publication_date":"2015-03-23","ids":{"openalex":"https://openalex.org/W1995965321","doi":"https://doi.org/10.1108/imp-01-2015-0002","mag":"1995965321"},"language":"en","primary_location":{"id":"doi:10.1108/imp-01-2015-0002","doi":"https://doi.org/10.1108/imp-01-2015-0002","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imp-01-2015-0002","pdf_url":null,"source":{"id":"https://openalex.org/S4210184547","display_name":"IMP Journal","issn_l":"0809-7259","issn":["0809-7259","2059-1403"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-40"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IMP Journal","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5103226933","display_name":"Per M. Andersson","orcid":"https://orcid.org/0000-0002-1313-701X","observed_orcids":["https://orcid.org/0000-0002-1313-701X"]},"institutions":[{"id":"https://openalex.org/I180242103","display_name":"Stockholm School of Economics","ror":"https://ror.org/01s5jzh92","country_code":"SE","type":"education","lineage":["https://openalex.org/I180242103"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Per Andersson","raw_affiliation_strings":["Department of Marketing and Strategy, Stockholm School of Economics, Stockholm, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing and Strategy, Stockholm School of Economics, Stockholm, Sweden","institution_ids":["https://openalex.org/I180242103"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5104352534","display_name":"Lars\u2010Gunnar Mattsson","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I180242103","display_name":"Stockholm School of Economics","ror":"https://ror.org/01s5jzh92","country_code":"SE","type":"education","lineage":["https://openalex.org/I180242103"]}],"countries":["SE"],"is_corresponding":false,"raw_author_name":"Lars-Gunnar Mattsson","raw_affiliation_strings":["Department of Marketing and Strategy, Stockholm School of Economics, Stockholm, Sweden"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Marketing and Strategy, Stockholm School of Economics, Stockholm, Sweden","institution_ids":["https://openalex.org/I180242103"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I180242103"],"apc_list":null,"apc_paid":null,"fwci":33.0789,"has_fulltext":false,"cited_by_count":119,"citation_normalized_percentile":{"value":0.99608492,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":100},"biblio":{"volume":"9","issue":"1","first_page":"85","last_page":"106"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9887999892234802,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12885","display_name":"Digital Innovation in Industries","score":0.009200000204145908,"subfield":{"id":"https://openalex.org/subfields/1405","display_name":"Management of Technology and Innovation"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/internet-of-things","display_name":"Internet of Things","score":0.9629999995231628},{"id":"https://openalex.org/keywords/service-innovation","display_name":"service innovation","score":0.996999979019165},{"id":"https://openalex.org/keywords/business-networks","display_name":"business networks","score":0.8619999885559082},{"id":"https://openalex.org/keywords/network-dynamics","display_name":"network dynamics","score":0.9950000047683716},{"id":"https://openalex.org/keywords/connected-vehicles","display_name":"connected vehicles","score":0.8809999823570251},{"id":"https://openalex.org/keywords/business-models","display_name":"business models","score":0.8479999899864197},{"id":"https://openalex.org/keywords/intermediation","display_name":"intermediation","score":0.6840000152587891},{"id":"https://openalex.org/keywords/overlapping","display_name":"overlapping","score":0.503000020980835},{"id":"https://openalex.org/keywords/conceptual-framework","display_name":"conceptual framework","score":0.8569999933242798}],"concepts":[{"id":"https://openalex.org/C14224292","wikidata":"https://www.wikidata.org/wiki/Q13600188","display_name":"Conceptual framework","level":2,"score":0.6391698718070984},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.6156483292579651},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5422279834747314},{"id":"https://openalex.org/C2776950860","wikidata":"https://www.wikidata.org/wiki/Q2914681","display_name":"Originality","level":3,"score":0.5383708477020264},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.5320927500724792},{"id":"https://openalex.org/C2780090376","wikidata":"https://www.wikidata.org/wiki/Q7075072","display_name":"Objectification","level":2,"score":0.5115748047828674},{"id":"https://openalex.org/C81860439","wikidata":"https://www.wikidata.org/wiki/Q251212","display_name":"Internet of Things","level":2,"score":0.483719140291214},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.47780829668045044},{"id":"https://openalex.org/C3307092","wikidata":"https://www.wikidata.org/wiki/Q6532095","display_name":"Service innovation","level":3,"score":0.47454366087913513},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.44598519802093506},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3537244200706482},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.2539834976196289},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.19508755207061768},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.18653425574302673},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.16861334443092346},{"id":"https://openalex.org/C190248442","wikidata":"https://www.wikidata.org/wiki/Q839486","display_name":"Qualitative research","level":2,"score":0.12059015035629272},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/imp-01-2015-0002","doi":"https://doi.org/10.1108/imp-01-2015-0002","is_oa":false,"landing_page_url":"https://doi.org/10.1108/imp-01-2015-0002","pdf_url":null,"source":{"id":"https://openalex.org/S4210184547","display_name":"IMP Journal","issn_l":"0809-7259","issn":["0809-7259","2059-1403"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1","poland-40"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"IMP Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":1.0,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"sustainable_development_goals_aurora":[{"score":0.6299999952316284,"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":43,"referenced_works":["https://openalex.org/W889590","https://openalex.org/W159842171","https://openalex.org/W210022607","https://openalex.org/W310038289","https://openalex.org/W335469772","https://openalex.org/W1495393897","https://openalex.org/W1569593131","https://openalex.org/W1597572790","https://openalex.org/W1968979599","https://openalex.org/W1998391385","https://openalex.org/W2002705479","https://openalex.org/W2003791428","https://openalex.org/W2008671681","https://openalex.org/W2033384834","https://openalex.org/W2037021691","https://openalex.org/W2045301937","https://openalex.org/W2047800525","https://openalex.org/W2057917799","https://openalex.org/W2059380138","https://openalex.org/W2060827592","https://openalex.org/W2073858074","https://openalex.org/W2077356795","https://openalex.org/W2105103777","https://openalex.org/W2125657267","https://openalex.org/W2135526934","https://openalex.org/W2141647475","https://openalex.org/W2148884970","https://openalex.org/W2164314939","https://openalex.org/W2166737518","https://openalex.org/W2262772855","https://openalex.org/W2276078054","https://openalex.org/W2403484062","https://openalex.org/W2461695457","https://openalex.org/W2468300210","https://openalex.org/W2495858877","https://openalex.org/W2562507292","https://openalex.org/W3126135051","https://openalex.org/W4230868022","https://openalex.org/W4245160599","https://openalex.org/W4249417081","https://openalex.org/W4388174267","https://openalex.org/W6634127780","https://openalex.org/W6793868555"],"related_works":["https://openalex.org/W7057188054","https://openalex.org/W2915227684","https://openalex.org/W3001026675","https://openalex.org/W45675771","https://openalex.org/W4321219796","https://openalex.org/W2565603868","https://openalex.org/W2604471735","https://openalex.org/W2305593217","https://openalex.org/W2908963095","https://openalex.org/W2922261905"],"abstract_inverted_index":{"Purpose":[0],"\u2013":[1,27,64,100,113,127],"The":[2,101,128],"purpose":[3],"of":[4,20,69,76,86],"this":[5],"paper":[6],"is":[7,81],"to":[8,135],"develop":[9],"a":[10],"new":[11],"conceptual":[12,66,129],"framework":[13,60,67,102,130],"that":[14],"reflects":[15],"network":[16,115],"dynamics":[17,116],"in":[18,58],"Internet":[19],"Things":[21],"(IoT)-enabled":[22],"service":[23,32,109,124,138],"innovation":[24],"processes.":[25],"Design/methodology/approach":[26],"Based":[28],"on":[29,31,107],"literature":[30],"innovations,":[33],"business":[34,79,121],"networks":[35],"and":[36,78,91,119],"IoT,":[37],"dynamic":[38],"concepts":[39],"are":[40,61,89],"selected.":[41],"Aided":[42],"by":[43],"information":[44],"about":[45,53],"an":[46,132],"evolving":[47],"case":[48],"\u201cThe":[49],"connected":[50],"vehicle\u201d,":[51],"propositions":[52],"interaction":[54],"between":[55],"the":[56,59],"variables":[57],"formulated.":[62,97],"Findings":[63],"A":[65],"consisting":[68],"four":[70],"interacting":[71],"variables:":[72],"overlapping,":[73],"intermediating,":[74],"objectification":[75],"actors":[77],"modelling":[80],"developed,":[82],"linking":[83],"several":[84],"streams":[85],"research.":[87],"Propositions":[88],"motivated":[90],"issues":[92],"for":[93,117,123],"further":[94,105],"research":[95,106],"questions":[96],"Research":[98],"limitations/implications":[99],"may":[103],"stimulate":[104],"IoT-enabled":[108,137],"innovations.":[110,125,139],"Practical":[111],"implications":[112],"Understanding":[114],"developing":[118],"implementing":[120],"models":[122],"Originality/value":[126],"provides":[131],"original":[133],"contribution":[134],"understanding":[136]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":2},{"year":2024,"cited_by_count":6},{"year":2023,"cited_by_count":6},{"year":2022,"cited_by_count":14},{"year":2021,"cited_by_count":13},{"year":2020,"cited_by_count":11},{"year":2019,"cited_by_count":26},{"year":2018,"cited_by_count":18},{"year":2017,"cited_by_count":12},{"year":2016,"cited_by_count":9},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}