{"id":"https://openalex.org/W1994393595","doi":"https://doi.org/10.1007/s12063-013-0081-6","title":"What affects the extent of business process management implementation? An empirical study of Malaysia\u2019s manufacturing organizations","display_name":"What affects the extent of business process management implementation? An empirical study of Malaysia\u2019s manufacturing organizations","publication_year":2013,"publication_date":"2013-09-12","ids":{"openalex":"https://openalex.org/W1994393595","doi":"https://doi.org/10.1007/s12063-013-0081-6","mag":"1994393595"},"language":"en","primary_location":{"id":"doi:10.1007/s12063-013-0081-6","doi":"https://doi.org/10.1007/s12063-013-0081-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12063-013-0081-6","pdf_url":null,"source":{"id":"https://openalex.org/S62905163","display_name":"Operations Management Research","issn_l":"1936-9735","issn":["1936-9735","1936-9743"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Operations Management Research","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5025720695","display_name":"Marini Nurbanum Mohamad","orcid":"https://orcid.org/0000-0002-4164-9792","observed_orcids":["https://orcid.org/0000-0002-4164-9792"]},"institutions":[{"id":"https://openalex.org/I139322472","display_name":"Universiti Sains Malaysia","ror":"https://ror.org/02rgb2k63","country_code":"MY","type":"education","lineage":["https://openalex.org/I139322472"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Marini Nurbanum","raw_affiliation_strings":["School of Management, Universiti Sains Malaysia, 11800, Penang, Malaysia","Universiti Sains, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Universiti Sains Malaysia, 11800, Penang, Malaysia","institution_ids":["https://openalex.org/I139322472"]},{"raw_affiliation_string":"Universiti Sains, Malaysia","institution_ids":["https://openalex.org/I139322472"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5088171874","display_name":"Aizzat Mohd. Nasurdin","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I139322472","display_name":"Universiti Sains Malaysia","ror":"https://ror.org/02rgb2k63","country_code":"MY","type":"education","lineage":["https://openalex.org/I139322472"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Aizzat Mohd. Nasurdin","raw_affiliation_strings":["School of Management, Universiti Sains Malaysia, 11800, Penang, Malaysia","Universiti Sains, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Universiti Sains Malaysia, 11800, Penang, Malaysia","institution_ids":["https://openalex.org/I139322472"]},{"raw_affiliation_string":"Universiti Sains, Malaysia","institution_ids":["https://openalex.org/I139322472"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103269672","display_name":"Noor Hazlina Ahmad","orcid":"https://orcid.org/0000-0002-2859-4862","observed_orcids":["https://orcid.org/0000-0002-2859-4862"]},"institutions":[{"id":"https://openalex.org/I139322472","display_name":"Universiti Sains Malaysia","ror":"https://ror.org/02rgb2k63","country_code":"MY","type":"education","lineage":["https://openalex.org/I139322472"]}],"countries":["MY"],"is_corresponding":false,"raw_author_name":"Noor Hazlina Ahmad","raw_affiliation_strings":["School of Management, Universiti Sains Malaysia, 11800, Penang, Malaysia","Universiti Sains, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Universiti Sains Malaysia, 11800, Penang, Malaysia","institution_ids":["https://openalex.org/I139322472"]},{"raw_affiliation_string":"Universiti Sains, Malaysia","institution_ids":["https://openalex.org/I139322472"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101665529","display_name":"Wai Peng Wong","orcid":"https://orcid.org/0000-0002-0875-9199","observed_orcids":["https://orcid.org/0000-0002-0875-9199"]},"institutions":[{"id":"https://openalex.org/I139322472","display_name":"Universiti Sains Malaysia","ror":"https://ror.org/02rgb2k63","country_code":"MY","type":"education","lineage":["https://openalex.org/I139322472"]}],"countries":["MY"],"is_corresponding":true,"raw_author_name":"Wai Peng Wong","raw_affiliation_strings":["School of Management, Universiti Sains Malaysia, 11800, Penang, Malaysia","Universiti Sains, Malaysia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Management, Universiti Sains Malaysia, 11800, Penang, Malaysia","institution_ids":["https://openalex.org/I139322472"]},{"raw_affiliation_string":"Universiti Sains, Malaysia","institution_ids":["https://openalex.org/I139322472"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5101665529"],"corresponding_institution_ids":["https://openalex.org/I139322472"],"apc_list":{"value":3890,"currency":"USD","value_usd":3890},"apc_paid":null,"fwci":2.183,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.90019858,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"6","issue":"3-4","first_page":"91","last_page":"104"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.8574000000953674,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10703","display_name":"Business Process Modeling and Analysis","score":0.8574000000953674,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11938","display_name":"ERP Systems Implementation and Impact","score":0.04410000145435333,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.017100000753998756,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-process-management","display_name":"business process management","score":0.9950000047683716},{"id":"https://openalex.org/keywords/bpm-adoption","display_name":"BPM adoption","score":0.7940000295639038},{"id":"https://openalex.org/keywords/manufacturing-firms","display_name":"manufacturing companies","score":0.6510000228881836},{"id":"https://openalex.org/keywords/business-environment","display_name":"business environment","score":0.6679999828338623},{"id":"https://openalex.org/keywords/organizational-strategy","display_name":"organizational strategy","score":0.9710000157356262},{"id":"https://openalex.org/keywords/internal-and-external-drivers","display_name":"internal and external drivers","score":0.7820000052452087},{"id":"https://openalex.org/keywords/malaysia","display_name":"Malaysia","score":0.5770000219345093}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7512293457984924},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5940596461296082},{"id":"https://openalex.org/C2985243512","wikidata":"https://www.wikidata.org/wiki/Q3491300","display_name":"Business environment","level":2,"score":0.5436742305755615},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5108515620231628},{"id":"https://openalex.org/C80309976","wikidata":"https://www.wikidata.org/wiki/Q7007379","display_name":"Business process management","level":4,"score":0.4893776774406433},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.46813687682151794},{"id":"https://openalex.org/C175700187","wikidata":"https://www.wikidata.org/wiki/Q187939","display_name":"Manufacturing","level":2,"score":0.4316941499710083},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.43148452043533325},{"id":"https://openalex.org/C18806943","wikidata":"https://www.wikidata.org/wiki/Q223210","display_name":"Critical success factor","level":2,"score":0.4210035800933838},{"id":"https://openalex.org/C85345410","wikidata":"https://www.wikidata.org/wiki/Q851587","display_name":"Business process","level":3,"score":0.3998379707336426},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3921467661857605},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.377561092376709},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.16770291328430176},{"id":"https://openalex.org/C174998907","wikidata":"https://www.wikidata.org/wiki/Q357662","display_name":"Work in process","level":2,"score":0.12187564373016357},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.12131986021995544},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.07220157980918884},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1007/s12063-013-0081-6","doi":"https://doi.org/10.1007/s12063-013-0081-6","is_oa":false,"landing_page_url":"https://doi.org/10.1007/s12063-013-0081-6","pdf_url":null,"source":{"id":"https://openalex.org/S62905163","display_name":"Operations Management Research","issn_l":"1936-9735","issn":["1936-9735","1936-9743"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-c","anvur-scientific","cwts-core","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Operations Management Research","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.4943999946117401},{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.48510000109672546}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":69,"referenced_works":["https://openalex.org/W63015111","https://openalex.org/W110042453","https://openalex.org/W425021189","https://openalex.org/W1486980813","https://openalex.org/W1489651163","https://openalex.org/W1495198430","https://openalex.org/W1586642858","https://openalex.org/W1595700356","https://openalex.org/W1702414696","https://openalex.org/W1736431225","https://openalex.org/W1820801730","https://openalex.org/W1821879182","https://openalex.org/W1963890852","https://openalex.org/W1973134064","https://openalex.org/W1975014275","https://openalex.org/W1977987792","https://openalex.org/W1983182694","https://openalex.org/W1985039317","https://openalex.org/W1987883192","https://openalex.org/W1990291679","https://openalex.org/W1993670904","https://openalex.org/W1997518859","https://openalex.org/W1998444060","https://openalex.org/W1998553524","https://openalex.org/W1999323070","https://openalex.org/W2006750194","https://openalex.org/W2006760876","https://openalex.org/W2007373346","https://openalex.org/W2008799218","https://openalex.org/W2017577569","https://openalex.org/W2021559938","https://openalex.org/W2030963403","https://openalex.org/W2031516653","https://openalex.org/W2033362897","https://openalex.org/W2033736649","https://openalex.org/W2045027689","https://openalex.org/W2050248033","https://openalex.org/W2064497094","https://openalex.org/W2064609344","https://openalex.org/W2066499271","https://openalex.org/W2068135188","https://openalex.org/W2070873256","https://openalex.org/W2075134130","https://openalex.org/W2079404158","https://openalex.org/W2088519873","https://openalex.org/W2095528782","https://openalex.org/W2102510955","https://openalex.org/W2104853920","https://openalex.org/W2120753320","https://openalex.org/W2122912498","https://openalex.org/W2127229036","https://openalex.org/W2129013617","https://openalex.org/W2143640763","https://openalex.org/W2155225996","https://openalex.org/W2162707313","https://openalex.org/W2163089881","https://openalex.org/W2277013066","https://openalex.org/W2477075562","https://openalex.org/W2531998027","https://openalex.org/W2809024122","https://openalex.org/W3015634246","https://openalex.org/W3121581978","https://openalex.org/W3136588964","https://openalex.org/W3157407122","https://openalex.org/W4205284752","https://openalex.org/W4229942792","https://openalex.org/W4235678817","https://openalex.org/W4255233282","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2053699950","https://openalex.org/W7220207073","https://openalex.org/W2187439550","https://openalex.org/W7113059581","https://openalex.org/W2401058036","https://openalex.org/W195896800","https://openalex.org/W2508643187","https://openalex.org/W7120324883","https://openalex.org/W1758739229","https://openalex.org/W7119388363"],"abstract_inverted_index":null,"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
