{"id":"https://openalex.org/W1994147110","doi":"https://doi.org/10.1080/03797720701840625","title":"Quality Improvement of Business Education in Romanian Universities: The Student as Customer and Client","display_name":"Quality Improvement of Business Education in Romanian Universities: The Student as Customer and Client","publication_year":2007,"publication_date":"2007-07-01","ids":{"openalex":"https://openalex.org/W1994147110","doi":"https://doi.org/10.1080/03797720701840625","mag":"1994147110"},"language":"en","primary_location":{"id":"doi:10.1080/03797720701840625","doi":"https://doi.org/10.1080/03797720701840625","is_oa":false,"landing_page_url":"https://doi.org/10.1080/03797720701840625","pdf_url":null,"source":{"id":"https://openalex.org/S180255346","display_name":"Higher Education in Europe","issn_l":"0379-7724","issn":["0379-7724","1469-8358"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Higher Education in Europe","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5109875718","display_name":"Daniel A. Glaser\u2010Segura","orcid":"https://orcid.org/0000-0002-8398-4038","observed_orcids":["https://orcid.org/0000-0002-8398-4038"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Daniel A. Glaser\u2010Segura","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5085812817","display_name":"Suzanne D. Mudge","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Suzanne Mudge","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5073698436","display_name":"Constantin Br\u0103tianu","orcid":"https://orcid.org/0000-0002-1029-7384","observed_orcids":["https://orcid.org/0000-0002-1029-7384"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Constantin Br\u0103tianu","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5068813095","display_name":"Ionela Jianu","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Ionela Jianu","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5090009017","display_name":"Sorin V\u00e2lcea","orcid":"https://orcid.org/0000-0002-9709-6947","observed_orcids":["https://orcid.org/0000-0002-9709-6947"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Sorin V\u00e2lcea","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.2157,"has_fulltext":false,"cited_by_count":9,"citation_normalized_percentile":{"value":0.93978438,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":"32","issue":"2-3","first_page":"121","last_page":"133"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12671","display_name":"Management and Marketing Education","score":0.9814000129699707,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12671","display_name":"Management and Marketing Education","score":0.9814000129699707,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11779","display_name":"Higher Education and Employability","score":0.014999999664723873,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11039","display_name":"Evaluation of Teaching Practices","score":0.0010000000474974513,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-education","display_name":"business education","score":0.8640000224113464},{"id":"https://openalex.org/keywords/quality-improvement","display_name":"quality improvement","score":0.8100000023841858},{"id":"https://openalex.org/keywords/student-consumers","display_name":"student consumers","score":0.7730000019073486},{"id":"https://openalex.org/keywords/student-perceptions","display_name":"student perceptions","score":0.4860000014305115},{"id":"https://openalex.org/keywords/business-skills","display_name":"business skills","score":0.9610000252723694},{"id":"https://openalex.org/keywords/practical-application","display_name":"practical application","score":0.8149999976158142},{"id":"https://openalex.org/keywords/course-delivery","display_name":"course delivery","score":0.9710000157356262},{"id":"https://openalex.org/keywords/practicum","display_name":"practicum","score":0.9049999713897705},{"id":"https://openalex.org/keywords/romanian-universities","display_name":"Romanian universities","score":0.8399999737739563}],"concepts":[{"id":"https://openalex.org/C129400051","wikidata":"https://www.wikidata.org/wiki/Q7913","display_name":"Romanian","level":2,"score":0.9343409538269043},{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.6198996305465698},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5774667263031006},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.406949907541275},{"id":"https://openalex.org/C145420912","wikidata":"https://www.wikidata.org/wiki/Q853077","display_name":"Mathematics education","level":1,"score":0.404457151889801},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.3682863116264343},{"id":"https://openalex.org/C509550671","wikidata":"https://www.wikidata.org/wiki/Q126945","display_name":"Medical education","level":1,"score":0.3481045663356781},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.33393561840057373},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.32069042325019836},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3135696053504944},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.21631693840026855},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.09045401215553284},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/03797720701840625","doi":"https://doi.org/10.1080/03797720701840625","is_oa":false,"landing_page_url":"https://doi.org/10.1080/03797720701840625","pdf_url":null,"source":{"id":"https://openalex.org/S180255346","display_name":"Higher Education in Europe","issn_l":"0379-7724","issn":["0379-7724","1469-8358"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Higher Education in Europe","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":1.0}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":18,"referenced_works":["https://openalex.org/W62454032","https://openalex.org/W970786996","https://openalex.org/W1517701247","https://openalex.org/W1548527172","https://openalex.org/W1569045889","https://openalex.org/W1597676647","https://openalex.org/W1967390364","https://openalex.org/W1975522209","https://openalex.org/W1990263242","https://openalex.org/W2000571014","https://openalex.org/W2060658831","https://openalex.org/W2093501844","https://openalex.org/W2111369412","https://openalex.org/W2120938630","https://openalex.org/W2596322858","https://openalex.org/W2739484854","https://openalex.org/W3213344977","https://openalex.org/W4404110418"],"related_works":["https://openalex.org/W2230023326","https://openalex.org/W2017832338","https://openalex.org/W2069886304","https://openalex.org/W2029373832","https://openalex.org/W2911821917","https://openalex.org/W2335793901","https://openalex.org/W204709747","https://openalex.org/W2022093758","https://openalex.org/W383768746","https://openalex.org/W1991471149"],"abstract_inverted_index":{"This":[0],"study":[1],"frames":[2],"the":[3,11,20,24,38,84],"quality":[4],"transition":[5],"of":[6,13,23,40,42,48,94],"Romanian":[7,30,87],"business":[8,43],"education":[9],"embracing":[10],"role":[12],"students":[14,31,88],"as":[15],"clients":[16],"and":[17,45,76,91],"customers.":[18],"In":[19],"first":[21],"part":[22,52],"study,":[25],"responses":[26],"from":[27],"ninety\u2010four":[28],"fourth\u2010year":[29],"provided":[32],"a":[33],"statistically":[34],"significant":[35],"gap":[36],"between":[37],"level":[39,47],"importance":[41],"competences":[44],"their":[46,95],"preparation.":[49],"The":[50,81],"second":[51],"used":[53],"content":[54],"analysis":[55],"to":[56],"establish":[57],"four":[58],"major":[59],"improvement":[60],"themes:":[61],"1)":[62],"new":[63],"course":[64,73],"specification;":[65],"2)":[66],"pedagogical":[67],"modification":[68],"using":[69],"practical":[70],"applications;":[71],"3)":[72],"delivery":[74],"improvement;":[75],"4)":[77],"university\u2010directed":[78],"field":[79],"experiences.":[80],"findings":[82],"support":[83],"notion":[85],"that":[86],"provide":[89],"reliable":[90],"unique":[92],"assessments":[93],"education.":[96]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}