{"id":"https://openalex.org/W1993067902","doi":"https://doi.org/10.1108/09544789110032098","title":"Avoiding the pitfalls","display_name":"Avoiding the pitfalls","publication_year":1991,"publication_date":"1991-03-01","ids":{"openalex":"https://openalex.org/W1993067902","doi":"https://doi.org/10.1108/09544789110032098","mag":"1993067902"},"language":"en","primary_location":{"id":"doi:10.1108/09544789110032098","doi":"https://doi.org/10.1108/09544789110032098","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09544789110032098","pdf_url":null,"source":{"id":"https://openalex.org/S48957891","display_name":"The TQM Journal","issn_l":"0954-478X","issn":["0954-478X","1754-2731","1754-274X","1758-6887"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The TQM Magazine","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015509614","display_name":"Hugh Gallacher","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Hugh Gallacher","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5015509614"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.6769,"has_fulltext":false,"cited_by_count":29,"citation_normalized_percentile":{"value":0.95180112,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"3","issue":"3","first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9878000020980835,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.010700000450015068,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9509999752044678},{"id":"https://openalex.org/keywords/tqm-implementation","display_name":"TQM implementation","score":0.8650000095367432},{"id":"https://openalex.org/keywords/implementation-barriers","display_name":"implementation barriers","score":0.8180000185966492},{"id":"https://openalex.org/keywords/planning","display_name":"planning","score":0.5809999704360962},{"id":"https://openalex.org/keywords/quality-improvement-process","display_name":"quality improvement process","score":0.6740000247955322},{"id":"https://openalex.org/keywords/senior-management-support","display_name":"senior management support","score":0.7950000166893005},{"id":"https://openalex.org/keywords/leadership","display_name":"leadership","score":0.9020000100135803},{"id":"https://openalex.org/keywords/internal-structure","display_name":"internal structure","score":0.5640000104904175},{"id":"https://openalex.org/keywords/employee-recognition","display_name":"employee recognition","score":0.6679999828338623}],"concepts":[{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.766840934753418},{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.6084827184677124},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5775007009506226},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.49807071685791016},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.48630961775779724},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.47844934463500977},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.46833133697509766},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.44479674100875854},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.4308677315711975},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3900759816169739},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3726222515106201},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.1489071249961853},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.061263591051101685},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/09544789110032098","doi":"https://doi.org/10.1108/09544789110032098","is_oa":false,"landing_page_url":"https://doi.org/10.1108/09544789110032098","pdf_url":null,"source":{"id":"https://openalex.org/S48957891","display_name":"The TQM Journal","issn_l":"0954-478X","issn":["0954-478X","1754-2731","1754-274X","1758-6887"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","jufo-1","norway-1","poland-70","russia-white-list-1"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"The TQM Magazine","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W1987729191","https://openalex.org/W653757024","https://openalex.org/W4236546156","https://openalex.org/W2413302401","https://openalex.org/W2139606249","https://openalex.org/W4236921233","https://openalex.org/W4213238531","https://openalex.org/W4252904873","https://openalex.org/W33230584","https://openalex.org/W2043838766"],"abstract_inverted_index":{"Suggests":[0],"that":[1,48],"an":[2,39,45],"initial":[3],"lack":[4],"of":[5,21],"thorough":[6],"planning,":[7],"focus":[8],"and":[9,25,34,44],"strategy":[10],"can":[11,29],"develop":[12],"into":[13],"barriers":[14],"for":[15],"TQM":[16],"implementation.":[17],"Highlights":[18],"the":[19],"pitfalls":[20],"ignoring":[22],"these":[23],"procedures":[24],"suggests":[26],"how":[27],"they":[28],"be":[30],"overcome":[31],"by":[32],"leadership":[33],"support":[35],"from":[36],"senior":[37],"management,":[38],"adequate":[40],"quality":[41],"improvement":[42],"process":[43],"internal":[46],"structure":[47],"recognises":[49],"individual":[50],"effort.":[51]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-09-25T08:18:29.962427","created_date":"2016-06-24T00:00:00"}
