{"id":"https://openalex.org/W1989192199","doi":"https://doi.org/10.1016/s1084-8568(97)90022-5","title":"Commitment to total quality management: Is there a relationship with firm performance?","display_name":"Commitment to total quality management: Is there a relationship with firm performance?","publication_year":1997,"publication_date":"1997-01-01","ids":{"openalex":"https://openalex.org/W1989192199","doi":"https://doi.org/10.1016/s1084-8568(97)90022-5","mag":"1989192199"},"language":"en","primary_location":{"id":"doi:10.1016/s1084-8568(97)90022-5","doi":"https://doi.org/10.1016/s1084-8568(97)90022-5","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s1084-8568(97)90022-5","pdf_url":null,"source":{"id":"https://openalex.org/S129493801","display_name":"Journal of Quality Management","issn_l":"1084-8568","issn":["1084-8568","1878-5824"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Quality Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5028105921","display_name":"David J. Lemak","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I72951846","display_name":"Washington State University","ror":"https://ror.org/05dk0ce17","country_code":"US","type":"education","lineage":["https://openalex.org/I72951846"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"David J. Lemak","raw_affiliation_strings":["Washington State University, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Washington State University, USA","institution_ids":["https://openalex.org/I72951846"]}]},{"author_position":"middle","author":{"id":null,"display_name":"Richard Reed","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I72951846","display_name":"Washington State University","ror":"https://ror.org/05dk0ce17","country_code":"US","type":"education","lineage":["https://openalex.org/I72951846"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Richard Reed","raw_affiliation_strings":["Washington State University, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Washington State University, USA","institution_ids":["https://openalex.org/I72951846"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028909847","display_name":"P. Satish","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I72951846","display_name":"Washington State University","ror":"https://ror.org/05dk0ce17","country_code":"US","type":"education","lineage":["https://openalex.org/I72951846"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"P.K. Satish","raw_affiliation_strings":["Washington State University, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Washington State University, USA","institution_ids":["https://openalex.org/I72951846"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5028105921"],"corresponding_institution_ids":["https://openalex.org/I72951846"],"apc_list":null,"apc_paid":null,"fwci":0.9785,"has_fulltext":false,"cited_by_count":105,"citation_normalized_percentile":{"value":0.79020205,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":99},"biblio":{"volume":"2","issue":"1","first_page":"67","last_page":"86"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.0035000001080334187,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.996999979019165},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.7749999761581421},{"id":"https://openalex.org/keywords/stock-market-performance","display_name":"stock market performance","score":0.9229999780654907},{"id":"https://openalex.org/keywords/profit-margin","display_name":"profit margin","score":0.8849999904632568},{"id":"https://openalex.org/keywords/risk-adjusted-returns","display_name":"risk-adjusted returns","score":0.7229999899864197}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.92926025390625},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6280737519264221},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5953420996665955},{"id":"https://openalex.org/C181622380","wikidata":"https://www.wikidata.org/wiki/Q26911","display_name":"Profit (economics)","level":2,"score":0.5480679273605347},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.513603925704956},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.47600850462913513},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.46690231561660767},{"id":"https://openalex.org/C189560676","wikidata":"https://www.wikidata.org/wiki/Q1187906","display_name":"Profit margin","level":2,"score":0.44345778226852417},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.43483835458755493},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4230615794658661},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.27047574520111084},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.18696328997612},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/s1084-8568(97)90022-5","doi":"https://doi.org/10.1016/s1084-8568(97)90022-5","is_oa":false,"landing_page_url":"https://doi.org/10.1016/s1084-8568(97)90022-5","pdf_url":null,"source":{"id":"https://openalex.org/S129493801","display_name":"Journal of Quality Management","issn_l":"1084-8568","issn":["1084-8568","1878-5824"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Quality Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":39,"referenced_works":["https://openalex.org/W654384793","https://openalex.org/W1561082337","https://openalex.org/W1575538149","https://openalex.org/W1975908777","https://openalex.org/W1983173545","https://openalex.org/W1990755128","https://openalex.org/W1996954708","https://openalex.org/W2009591563","https://openalex.org/W2014947617","https://openalex.org/W2021370496","https://openalex.org/W2026330100","https://openalex.org/W2027762082","https://openalex.org/W2032584132","https://openalex.org/W2035572497","https://openalex.org/W2042991301","https://openalex.org/W2044045411","https://openalex.org/W2044133943","https://openalex.org/W2047633563","https://openalex.org/W2052347102","https://openalex.org/W2064444054","https://openalex.org/W2066192268","https://openalex.org/W2075600827","https://openalex.org/W2089958709","https://openalex.org/W2094419105","https://openalex.org/W2101079813","https://openalex.org/W2110321237","https://openalex.org/W2111379297","https://openalex.org/W2117972668","https://openalex.org/W2118839174","https://openalex.org/W2123742646","https://openalex.org/W2141893818","https://openalex.org/W2148402268","https://openalex.org/W2157350559","https://openalex.org/W2159685282","https://openalex.org/W2296114309","https://openalex.org/W2312777714","https://openalex.org/W2995946769","https://openalex.org/W4240307802","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2205053569","https://openalex.org/W2162713867","https://openalex.org/W2299734804","https://openalex.org/W7096374036","https://openalex.org/W2996058112","https://openalex.org/W7008039404","https://openalex.org/W2079058716","https://openalex.org/W2580000911","https://openalex.org/W2113706037","https://openalex.org/W2944427060"],"abstract_inverted_index":null,"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":4},{"year":2017,"cited_by_count":5},{"year":2016,"cited_by_count":6},{"year":2015,"cited_by_count":9},{"year":2014,"cited_by_count":12},{"year":2013,"cited_by_count":7},{"year":2012,"cited_by_count":5}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}