{"id":"https://openalex.org/W1988223930","doi":"https://doi.org/10.1016/j.ijhm.2014.06.004","title":"Managing language barriers in the workplace: The roles of job demands and resources on turnover intentions","display_name":"Managing language barriers in the workplace: The roles of job demands and resources on turnover intentions","publication_year":2014,"publication_date":"2014-07-12","ids":{"openalex":"https://openalex.org/W1988223930","doi":"https://doi.org/10.1016/j.ijhm.2014.06.004","mag":"1988223930"},"language":"en","primary_location":{"id":"doi:10.1016/j.ijhm.2014.06.004","doi":"https://doi.org/10.1016/j.ijhm.2014.06.004","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.ijhm.2014.06.004","pdf_url":null,"source":{"id":"https://openalex.org/S148599315","display_name":"International Journal of Hospitality Management","issn_l":"0278-4319","issn":["0278-4319","1873-4693"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-2","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Hospitality Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5038396004","display_name":"Juan M. Madera","orcid":"https://orcid.org/0000-0001-8312-2406","observed_orcids":["https://orcid.org/0000-0001-8312-2406"]},"institutions":[{"id":"https://openalex.org/I44461941","display_name":"University of Houston","ror":"https://ror.org/048sx0r50","country_code":"US","type":"education","lineage":["https://openalex.org/I44461941"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Juan M. Madera","raw_affiliation_strings":["Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, 229 C.N. Hilton Hotel & College, Houston, TX 77204-3028, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, 229 C.N. Hilton Hotel & College, Houston, TX 77204-3028, USA","institution_ids":["https://openalex.org/I44461941"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5033763714","display_name":"Mary Dawson","orcid":"https://orcid.org/0000-0001-6349-6216","observed_orcids":["https://orcid.org/0000-0001-6349-6216"]},"institutions":[{"id":"https://openalex.org/I44461941","display_name":"University of Houston","ror":"https://ror.org/048sx0r50","country_code":"US","type":"education","lineage":["https://openalex.org/I44461941"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Mary Dawson","raw_affiliation_strings":["Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, 229 C.N. Hilton Hotel & College, Houston, TX 77204-3028, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, 229 C.N. Hilton Hotel & College, Houston, TX 77204-3028, USA","institution_ids":["https://openalex.org/I44461941"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5087095945","display_name":"Jack A. Neal","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I44461941","display_name":"University of Houston","ror":"https://ror.org/048sx0r50","country_code":"US","type":"education","lineage":["https://openalex.org/I44461941"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Jack A. Neal","raw_affiliation_strings":["Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, 229 C.N. Hilton Hotel & College, Houston, TX 77204-3028, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Conrad N. Hilton College of Hotel and Restaurant Management, University of Houston, 229 C.N. Hilton Hotel & College, Houston, TX 77204-3028, USA","institution_ids":["https://openalex.org/I44461941"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5038396004"],"corresponding_institution_ids":["https://openalex.org/I44461941"],"apc_list":{"value":4270,"currency":"USD","value_usd":4270},"apc_paid":null,"fwci":4.3987,"has_fulltext":false,"cited_by_count":43,"citation_normalized_percentile":{"value":0.93807268,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":90,"max":99},"biblio":{"volume":"42","issue":null,"first_page":"117","last_page":"125"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.7695000171661377,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.7695000171661377,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13795","display_name":"Language, Communication, and Linguistic Studies","score":0.05290000140666962,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.04690000042319298,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/language-barriers","display_name":"language barriers","score":0.9480000138282776},{"id":"https://openalex.org/keywords/limited-english-proficiency","display_name":"limited English proficiency","score":0.8220000267028809},{"id":"https://openalex.org/keywords/immigrant-workers","display_name":"immigrant workers","score":0.8209999799728394},{"id":"https://openalex.org/keywords/hospitality-workforce","display_name":"hospitality workforce","score":0.7919999957084656},{"id":"https://openalex.org/keywords/hotel-managers","display_name":"hotel managers","score":0.7860000133514404},{"id":"https://openalex.org/keywords/communication-satisfaction","display_name":"communication satisfaction","score":0.6850000023841858},{"id":"https://openalex.org/keywords/role-ambiguity","display_name":"role ambiguity","score":0.972000002861023},{"id":"https://openalex.org/keywords/role-conflict","display_name":"role conflict","score":1.0},{"id":"https://openalex.org/keywords/turnover-intention","display_name":"turnover intention","score":0.9850000143051147},{"id":"https://openalex.org/keywords/job-demands","display_name":"job demands","score":0.8610000014305115},{"id":"https://openalex.org/keywords/job-resources","display_name":"job resources","score":0.6669999957084656},{"id":"https://openalex.org/keywords/mediation-model","display_name":"mediation model","score":0.40799999237060547}],"concepts":[{"id":"https://openalex.org/C2778139618","wikidata":"https://www.wikidata.org/wiki/Q13440398","display_name":"Workforce","level":2,"score":0.6578941941261292},{"id":"https://openalex.org/C26077564","wikidata":"https://www.wikidata.org/wiki/Q1910318","display_name":"Turnover","level":2,"score":0.6280035972595215},{"id":"https://openalex.org/C107482638","wikidata":"https://www.wikidata.org/wiki/Q815825","display_name":"Hospitality","level":3,"score":0.6172823905944824},{"id":"https://openalex.org/C525551149","wikidata":"https://www.wikidata.org/wiki/Q1495452","display_name":"Hospitality industry","level":3,"score":0.5971332788467407},{"id":"https://openalex.org/C2780522230","wikidata":"https://www.wikidata.org/wiki/Q1140419","display_name":"Ambiguity","level":2,"score":0.5659999847412109},{"id":"https://openalex.org/C179420905","wikidata":"https://www.wikidata.org/wiki/Q223871","display_name":"Mediation","level":2,"score":0.534271776676178},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5176251530647278},{"id":"https://openalex.org/C2718322","wikidata":"https://www.wikidata.org/wiki/Q629463","display_name":"Job satisfaction","level":2,"score":0.5014462471008301},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4867951571941376},{"id":"https://openalex.org/C3020063835","wikidata":"https://www.wikidata.org/wiki/Q1910318","display_name":"Turnover intention","level":3,"score":0.47418102622032166},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4733995199203491},{"id":"https://openalex.org/C56270706","wikidata":"https://www.wikidata.org/wiki/Q943496","display_name":"Role conflict","level":2,"score":0.4318235516548157},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.37982243299484253},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.37594830989837646},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3431662917137146},{"id":"https://openalex.org/C18918823","wikidata":"https://www.wikidata.org/wiki/Q49389","display_name":"Tourism","level":2,"score":0.13084888458251953},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.10135966539382935},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.09368064999580383},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1016/j.ijhm.2014.06.004","doi":"https://doi.org/10.1016/j.ijhm.2014.06.004","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.ijhm.2014.06.004","pdf_url":null,"source":{"id":"https://openalex.org/S148599315","display_name":"International Journal of Hospitality Management","issn_l":"0278-4319","issn":["0278-4319","1873-4693"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-2","norway-1","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Hospitality Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.9211000204086304,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"},{"score":0.4000000059604645,"id":"https://metadata.un.org/sdg/10","display_name":"Reduced inequalities"}],"sustainable_development_goals_aurora":[{"score":0.4099999964237213,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":89,"referenced_works":["https://openalex.org/W143654940","https://openalex.org/W164676201","https://openalex.org/W1480227038","https://openalex.org/W1562251734","https://openalex.org/W1894663311","https://openalex.org/W1967852995","https://openalex.org/W1971383683","https://openalex.org/W1977604682","https://openalex.org/W1983492192","https://openalex.org/W1984188154","https://openalex.org/W1985102787","https://openalex.org/W1988950545","https://openalex.org/W1989351453","https://openalex.org/W1998686983","https://openalex.org/W2000057537","https://openalex.org/W2000230476","https://openalex.org/W2003719148","https://openalex.org/W2006894035","https://openalex.org/W2012760508","https://openalex.org/W2015181041","https://openalex.org/W2016527632","https://openalex.org/W2018144608","https://openalex.org/W2018572966","https://openalex.org/W2023810945","https://openalex.org/W2026818545","https://openalex.org/W2034249422","https://openalex.org/W2036149274","https://openalex.org/W2036223100","https://openalex.org/W2037137567","https://openalex.org/W2042467489","https://openalex.org/W2051421295","https://openalex.org/W2052666122","https://openalex.org/W2053687162","https://openalex.org/W2054318868","https://openalex.org/W2054746661","https://openalex.org/W2056372262","https://openalex.org/W2065121512","https://openalex.org/W2066871833","https://openalex.org/W2074596634","https://openalex.org/W2074900472","https://openalex.org/W2075967022","https://openalex.org/W2077556482","https://openalex.org/W2078625007","https://openalex.org/W2080914773","https://openalex.org/W2083282548","https://openalex.org/W2084710723","https://openalex.org/W2084780799","https://openalex.org/W2084793913","https://openalex.org/W2085830209","https://openalex.org/W2087774538","https://openalex.org/W2092909988","https://openalex.org/W2093090069","https://openalex.org/W2096077734","https://openalex.org/W2097550106","https://openalex.org/W2099222472","https://openalex.org/W2103217832","https://openalex.org/W2105647338","https://openalex.org/W2106096361","https://openalex.org/W2117958046","https://openalex.org/W2118926342","https://openalex.org/W2127597797","https://openalex.org/W2127625785","https://openalex.org/W2128162409","https://openalex.org/W2130653485","https://openalex.org/W2131188102","https://openalex.org/W2132605910","https://openalex.org/W2140448905","https://openalex.org/W2140976637","https://openalex.org/W2140979417","https://openalex.org/W2145232781","https://openalex.org/W2148764069","https://openalex.org/W2150238850","https://openalex.org/W2151002524","https://openalex.org/W2153610778","https://openalex.org/W2154746108","https://openalex.org/W2156049001","https://openalex.org/W2156482715","https://openalex.org/W2157275063","https://openalex.org/W2162421518","https://openalex.org/W2162719160","https://openalex.org/W2163297822","https://openalex.org/W2170154385","https://openalex.org/W2170892855","https://openalex.org/W2276175301","https://openalex.org/W2430393628","https://openalex.org/W2906858680","https://openalex.org/W4206772822","https://openalex.org/W4235678817","https://openalex.org/W4243667233"],"related_works":["https://openalex.org/W2099222472","https://openalex.org/W2983113329","https://openalex.org/W1509404534","https://openalex.org/W4387232053","https://openalex.org/W2922050523","https://openalex.org/W2613307528","https://openalex.org/W7163559063","https://openalex.org/W4281253941","https://openalex.org/W2097017476","https://openalex.org/W97107037"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":3},{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":9},{"year":2023,"cited_by_count":9},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":5},{"year":2020,"cited_by_count":4},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":2}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
