{"id":"https://openalex.org/W1987209193","doi":"https://doi.org/10.1142/s1363919601000403","title":"DELIVERING BUSINESS CRITICAL INFORMATION SYSTEMS THOUGH APPLICATION SERVICE PROVIDERS: THE NEED FOR A MARKET SEGMENTATION STRATEGY","display_name":"DELIVERING BUSINESS CRITICAL INFORMATION SYSTEMS THOUGH APPLICATION SERVICE PROVIDERS: THE NEED FOR A MARKET SEGMENTATION STRATEGY","publication_year":2001,"publication_date":"2001-09-01","ids":{"openalex":"https://openalex.org/W1987209193","doi":"https://doi.org/10.1142/s1363919601000403","mag":"1987209193"},"language":"en","primary_location":{"id":"doi:10.1142/s1363919601000403","doi":"https://doi.org/10.1142/s1363919601000403","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s1363919601000403","pdf_url":null,"source":{"id":"https://openalex.org/S181388337","display_name":"International Journal of Innovation Management","issn_l":"1363-9196","issn":["1363-9196","1757-5877"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311754","host_organization_name":"Imperial College Press","host_organization_lineage":["https://openalex.org/P4310311754"],"host_organization_lineage_names":["Imperial College Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovation Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5078186360","display_name":"Wendy L. Currie","orcid":"https://orcid.org/0000-0001-9198-6933","observed_orcids":["https://orcid.org/0000-0001-9198-6933"]},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"WENDY L. CURRIE","raw_affiliation_strings":["Centre for Strategic Information Systems, Department of IS and Computing, Brunel University, Uxbridge, Middlesex, UB83PH, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Strategic Information Systems, Department of IS and Computing, Brunel University, Uxbridge, Middlesex, UB83PH, UK","institution_ids":["https://openalex.org/I59433898"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5049018454","display_name":"Philip Seltsikas","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"PHILIP SELTSIKAS","raw_affiliation_strings":["Centre for Strategic Information Systems, Department of IS and Computing, Brunel University, Uxbridge, Middlesex, UB83PH, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Strategic Information Systems, Department of IS and Computing, Brunel University, Uxbridge, Middlesex, UB83PH, UK","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":null,"apc_paid":null,"fwci":7.0126,"has_fulltext":false,"cited_by_count":21,"citation_normalized_percentile":{"value":0.96004369,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":96},"biblio":{"volume":"05","issue":"03","first_page":"323","last_page":"349"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9564999938011169,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.9564999938011169,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10101","display_name":"Cloud Computing and Resource Management","score":0.028300000354647636,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.003800000064074993,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/application-service-provider","display_name":"application service provider","score":0.9990000128746033},{"id":"https://openalex.org/keywords/market-segmentation-strategy","display_name":"market segmentation strategy","score":0.8360000252723694},{"id":"https://openalex.org/keywords/small-and-medium-sized-enterprises","display_name":"small and medium-sized enterprises","score":0.7979999780654907},{"id":"https://openalex.org/keywords/dot-com-companies","display_name":"dot-com companies","score":0.6890000104904175},{"id":"https://openalex.org/keywords/value-proposition","display_name":"value proposition","score":0.4869999885559082}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.718544602394104},{"id":"https://openalex.org/C68991459","wikidata":"https://www.wikidata.org/wiki/Q11700776","display_name":"Value proposition","level":2,"score":0.6408578157424927},{"id":"https://openalex.org/C125308379","wikidata":"https://www.wikidata.org/wiki/Q363057","display_name":"Market segmentation","level":2,"score":0.6115435361862183},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5952357053756714},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.5114375352859497},{"id":"https://openalex.org/C3020782553","wikidata":"https://www.wikidata.org/wiki/Q8880","display_name":"European commission","level":3,"score":0.5094068646430969},{"id":"https://openalex.org/C116537","wikidata":"https://www.wikidata.org/wiki/Q2169973","display_name":"Service provider","level":3,"score":0.5074211955070496},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4834238290786743},{"id":"https://openalex.org/C58642233","wikidata":"https://www.wikidata.org/wiki/Q8269924","display_name":"Taxonomy (biology)","level":2,"score":0.4591734707355499},{"id":"https://openalex.org/C166052673","wikidata":"https://www.wikidata.org/wiki/Q83021","display_name":"Empirical evidence","level":2,"score":0.44587045907974243},{"id":"https://openalex.org/C2776034101","wikidata":"https://www.wikidata.org/wiki/Q1509347","display_name":"Commission","level":2,"score":0.44489943981170654},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.44012802839279175},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.4164109528064728},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.39399009943008423},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.3890298306941986},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.38665443658828735},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.21594691276550293},{"id":"https://openalex.org/C2910001868","wikidata":"https://www.wikidata.org/wiki/Q458","display_name":"European union","level":2,"score":0.15488502383232117},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.12094584107398987},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C59822182","wikidata":"https://www.wikidata.org/wiki/Q441","display_name":"Botany","level":1,"score":0.0},{"id":"https://openalex.org/C105639569","wikidata":"https://www.wikidata.org/wiki/Q582577","display_name":"Economic policy","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1142/s1363919601000403","doi":"https://doi.org/10.1142/s1363919601000403","is_oa":false,"landing_page_url":"https://doi.org/10.1142/s1363919601000403","pdf_url":null,"source":{"id":"https://openalex.org/S181388337","display_name":"International Journal of Innovation Management","issn_l":"1363-9196","issn":["1363-9196","1757-5877"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-40","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310311754","host_organization_name":"Imperial College Press","host_organization_lineage":["https://openalex.org/P4310311754"],"host_organization_lineage_names":["Imperial College Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Innovation Management","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:wsi:ijimxx:v:05:y:2001:i:03:n:s1363919601000403","doi":null,"is_oa":false,"landing_page_url":"http://www.worldscientific.com/doi/abs/10.1142/S1363919601000403","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W1549472903","https://openalex.org/W1967781194","https://openalex.org/W1978556006","https://openalex.org/W1994569060","https://openalex.org/W1998120983","https://openalex.org/W2020467863","https://openalex.org/W2049324997","https://openalex.org/W2075984143","https://openalex.org/W2077795331","https://openalex.org/W4297081765"],"related_works":["https://openalex.org/W73091737","https://openalex.org/W2101073311","https://openalex.org/W284583350","https://openalex.org/W2074032331","https://openalex.org/W2003685515","https://openalex.org/W2920734979","https://openalex.org/W2117779644","https://openalex.org/W7096910773","https://openalex.org/W2154903633","https://openalex.org/W2278368029"],"abstract_inverted_index":{"This":[0],"paper":[1,79,163],"draws":[2],"from":[3,24,68],"the":[4,13,25,30,51,74,78,118,127,154,162,165,170],"findings":[5],"of":[6,42,45,93,153,156,169],"a":[7,43,123],"large-scale":[8],"empirical":[9,69],"research":[10,22,70],"program":[11],"on":[12,91],"global":[14],"application":[15,157],"service":[16],"provider":[17],"(ASP)":[18],"industry":[19],"funded":[20],"by":[21,57],"grants":[23],"European":[26],"Commission":[27],"(EC)":[28],"and":[29,32,64,76,87,111,167],"Engineering":[31],"Physical":[33],"Sciences":[34],"Research":[35],"Council":[36],"(EPSRC).":[37],"A":[38],"conceptual":[39],"framework":[40],"consisting":[41],"taxonomy":[44],"ASPs":[46,58,138],"is":[47,100],"used":[48],"to":[49,126,142,149],"demonstrate":[50],"different":[52],"market":[53,129],"segmentation":[54],"strategies":[55,82,145],"adopted":[56],"for":[59,83,107],"competing":[60],"in":[61,73],"this":[62,160],"fledgling":[63],"turbulent":[65],"industry.":[66],"Drawing":[67],"carried":[71],"out":[72],"US":[75],"Europe,":[77],"evaluates":[80,164],"ASP":[81,97,128,171],"deploying,":[84],"hosting,":[85],"managing":[86],"enabling":[88],"software":[89],"applications":[90],"behalf":[92],"their":[94,144],"customers.":[95],"The":[96],"business":[98],"model":[99],"advocated":[101],"as":[102,130],"an":[103],"attractive":[104],"value":[105],"proposition":[106],"SMEs,":[108],"dot.com":[109],"companies":[110],"other":[112],"start-up":[113],"firms":[114],"seeking":[115],"hyper-growth.":[116],"Yet":[117],"evidence":[119],"so":[120],"far":[121],"suggests":[122],"slow":[124],"start":[125],"few":[131],"reference":[132],"sites":[133],"demonstrating":[134],"best":[135],"practice":[136],"exist.":[137],"will":[139],"therefore":[140],"need":[141],"re-evaluate":[143],"if":[146],"they":[147],"are":[148],"convince":[150],"potential":[151],"customers":[152],"benefits":[155,166],"outsourcing.":[158],"Against":[159],"background,":[161],"risks":[168],"model.":[172]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-05-21T06:26:12.895304","created_date":"2016-06-24T00:00:00"}