{"id":"https://openalex.org/W1982177947","doi":"https://doi.org/10.1080/0267257x.1992.9964205","title":"The process of conflict in buyer\u2010seller relationships at domestic and international levels: A comparative analysis","display_name":"The process of conflict in buyer\u2010seller relationships at domestic and international levels: A comparative analysis","publication_year":1992,"publication_date":"1992-10-01","ids":{"openalex":"https://openalex.org/W1982177947","doi":"https://doi.org/10.1080/0267257x.1992.9964205","mag":"1982177947"},"language":"en","primary_location":{"id":"doi:10.1080/0267257x.1992.9964205","doi":"https://doi.org/10.1080/0267257x.1992.9964205","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0267257x.1992.9964205","pdf_url":null,"source":{"id":"https://openalex.org/S14291815","display_name":"Journal of Marketing Management","issn_l":"0267-257X","issn":["0267-257X","1472-1376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Management","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5008579899","display_name":"Constantine S. Katsikeas","orcid":"https://orcid.org/0000-0002-8748-6829","observed_orcids":["https://orcid.org/0000-0002-8748-6829"]},"institutions":[{"id":"https://openalex.org/I79510175","display_name":"Cardiff University","ror":"https://ror.org/03kk7td41","country_code":"GB","type":"education","lineage":["https://openalex.org/I79510175"]},{"id":"https://openalex.org/I97429440","display_name":"University of Wales","ror":"https://ror.org/01se4f844","country_code":"GB","type":"education","lineage":["https://openalex.org/I97429440"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"Constantine S. Katsikeas","raw_affiliation_strings":["Lecturer in Marketing, Cardiff Business School, University of Wales College of Cardiff, Colum Drive, Cardiff, CF1 3EU, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Lecturer in Marketing, Cardiff Business School, University of Wales College of Cardiff, Colum Drive, Cardiff, CF1 3EU, UK","institution_ids":["https://openalex.org/I79510175","https://openalex.org/I97429440"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":["https://openalex.org/A5008579899"],"corresponding_institution_ids":["https://openalex.org/I79510175","https://openalex.org/I97429440"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":15,"citation_normalized_percentile":{"value":0.24212598,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"8","issue":"4","first_page":"365","last_page":"381"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9775000214576721,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.010400000028312206,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11696","display_name":"Conflict Management and Negotiation","score":0.0044999998062849045,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/buyer-seller-relationships","display_name":"buyer-seller relationships","score":0.8889999985694885},{"id":"https://openalex.org/keywords/conflict-processes","display_name":"conflict processes","score":0.5320000052452087},{"id":"https://openalex.org/keywords/export-marketing","display_name":"export marketing","score":0.33500000834465027},{"id":"https://openalex.org/keywords/distribution-channels","display_name":"distribution channels","score":0.6110000014305115},{"id":"https://openalex.org/keywords/relationship-building","display_name":"relationship building","score":0.5669999718666077},{"id":"https://openalex.org/keywords/international-business","display_name":"international business","score":0.4320000112056732}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.621774435043335},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5807482004165649},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.41176721453666687},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4110141396522522},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3691076636314392},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.18195205926895142},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/0267257x.1992.9964205","doi":"https://doi.org/10.1080/0267257x.1992.9964205","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0267257x.1992.9964205","pdf_url":null,"source":{"id":"https://openalex.org/S14291815","display_name":"Journal of Marketing Management","issn_l":"0267-257X","issn":["0267-257X","1472-1376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.5473999977111816,"id":"https://metadata.un.org/sdg/16","display_name":"Peace, justice, and strong institutions"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":63,"referenced_works":["https://openalex.org/W363744583","https://openalex.org/W382951910","https://openalex.org/W587335951","https://openalex.org/W608436299","https://openalex.org/W616534085","https://openalex.org/W622887204","https://openalex.org/W640510830","https://openalex.org/W643401366","https://openalex.org/W656317414","https://openalex.org/W1485255245","https://openalex.org/W1499574931","https://openalex.org/W1564708982","https://openalex.org/W1568221065","https://openalex.org/W1965479097","https://openalex.org/W1970590840","https://openalex.org/W1976630138","https://openalex.org/W1984181928","https://openalex.org/W1989235550","https://openalex.org/W1990631438","https://openalex.org/W1996973990","https://openalex.org/W2000502160","https://openalex.org/W2000978419","https://openalex.org/W2009320476","https://openalex.org/W2010707565","https://openalex.org/W2012504890","https://openalex.org/W2014242600","https://openalex.org/W2019735780","https://openalex.org/W2033359959","https://openalex.org/W2033786379","https://openalex.org/W2040542480","https://openalex.org/W2040639587","https://openalex.org/W2050440157","https://openalex.org/W2054614804","https://openalex.org/W2054687524","https://openalex.org/W2064449110","https://openalex.org/W2068195318","https://openalex.org/W2073395867","https://openalex.org/W2076155029","https://openalex.org/W2077061166","https://openalex.org/W2082101247","https://openalex.org/W2085723041","https://openalex.org/W2086419837","https://openalex.org/W2086628818","https://openalex.org/W2092221792","https://openalex.org/W2168175944","https://openalex.org/W2312288734","https://openalex.org/W2313027996","https://openalex.org/W2322457402","https://openalex.org/W2323043822","https://openalex.org/W2325737203","https://openalex.org/W2326921447","https://openalex.org/W2327576573","https://openalex.org/W2329204726","https://openalex.org/W2332861112","https://openalex.org/W2333002652","https://openalex.org/W2335565973","https://openalex.org/W2593323676","https://openalex.org/W2625345738","https://openalex.org/W2980172313","https://openalex.org/W3127065312","https://openalex.org/W4236425675","https://openalex.org/W4239553349","https://openalex.org/W4300751053"],"related_works":["https://openalex.org/W2619217659","https://openalex.org/W420389356","https://openalex.org/W2000502160","https://openalex.org/W1997496920","https://openalex.org/W2742461810","https://openalex.org/W2086419837","https://openalex.org/W596560987","https://openalex.org/W7171632495","https://openalex.org/W1971837164","https://openalex.org/W2244815595"],"abstract_inverted_index":{"Despite":[0],"the":[1,11,23,46,80,98,105,118,135,145],"fact":[2],"that":[3,79,110],"conflict":[4,49,116],"is":[5],"an":[6],"essential":[7],"behavioural":[8],"dimension":[9,47],"underlying":[10],"buyer\u2010seller":[12],"relationship,":[13],"no":[14],"empirical":[15],"work":[16],"has":[17],"as":[18],"yet":[19],"been":[20],"conducted":[21],"on":[22,63],"comparison":[24],"of":[25,31,48,54,66,84,92,101,115,128,138,144],"conflictual":[26,93,129],"processes":[27,94,130],"between":[28],"different":[29],"types":[30],"marketing":[32],"channels.":[33],"This":[34],"paper":[35],"attempts":[36],"to":[37,73],"compare":[38],"exporter\u2010importer":[39,81],"and":[40,56,150],"exporter\u2010domestic":[41],"customer":[42],"business":[43,102,139],"partnerships,":[44],"regarding":[45],"throughout":[50],"its":[51],"various":[52],"stages":[53],"growth":[55],"development.":[57],"The":[58,141],"study":[59,106],"was":[60,77,86,122],"carried":[61],"out":[62],"a":[64,112],"sample":[65],"53":[67],"indigenous":[68],"Greek":[69],"manufacturing":[70],"firms.":[71],"Contrary":[72],"prior":[74],"expectations,":[75],"it":[76],"found":[78],"(E\u2010I)":[82],"kind":[83,137],"relationship":[85,120],"not":[87],"characterized":[88],"by":[89,124],"higher":[90,126],"levels":[91,127],"than":[95],"those":[96,133],"in":[97,111,134],"domestic":[99,119],"type":[100],"association.":[103],"Surprisingly,":[104],"results":[107],"also":[108],"showed":[109],"substantial":[113],"number":[114],"areas,":[117],"category":[121],"governed":[123],"significantly":[125],"compared":[131],"with":[132],"E\u2010I":[136],"partnership.":[140],"managerial":[142],"implications":[143],"research":[146,154],"findings":[147],"are":[148,156],"discussed":[149],"avenues":[151],"for":[152],"future":[153],"directions":[155],"outlined.":[157]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2020,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
