{"id":"https://openalex.org/W1973921111","doi":"https://doi.org/10.1108/02652320410549656","title":"The influence of employee characteristics on market orientation","display_name":"The influence of employee characteristics on market orientation","publication_year":2004,"publication_date":"2004-08-01","ids":{"openalex":"https://openalex.org/W1973921111","doi":"https://doi.org/10.1108/02652320410549656","mag":"1973921111"},"language":"en","primary_location":{"id":"doi:10.1108/02652320410549656","doi":"https://doi.org/10.1108/02652320410549656","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02652320410549656","pdf_url":null,"source":{"id":"https://openalex.org/S170810187","display_name":"International Journal of Bank Marketing","issn_l":"0265-2323","issn":["0265-2323","1758-5937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Bank Marketing","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5069758845","display_name":"Geoff Lancaster","orcid":"https://orcid.org/0000-0002-8472-238X","observed_orcids":["https://orcid.org/0000-0002-8472-238X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Geoff Lancaster","raw_affiliation_strings":["Durham Associates Group Ltd, Castle Eden, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Durham Associates Group Ltd, Castle Eden, UK","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5074681419","display_name":"Hans van der Velden","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Hans van der Velden","raw_affiliation_strings":["VDVManagement B.V., Hedel and Hogeschool Brabant, Breda, The Netherlands"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"VDVManagement B.V., Hedel and Hogeschool Brabant, Breda, The Netherlands","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.0003,"has_fulltext":false,"cited_by_count":43,"citation_normalized_percentile":{"value":0.95293688,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"22","issue":"5","first_page":"343","last_page":"365"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.8119999766349792,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.8119999766349792,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13355","display_name":"Marketing and Advertising Strategies","score":0.10429999977350235,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11726","display_name":"Organizational Management and Innovation","score":0.025100000202655792,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/market-orientation","display_name":"market orientation","score":1.0},{"id":"https://openalex.org/keywords/employee-characteristics","display_name":"employee characteristics","score":0.8899999856948853},{"id":"https://openalex.org/keywords/mortgage-banking","display_name":"mortgage banking","score":0.7269999980926514},{"id":"https://openalex.org/keywords/bank-marketing","display_name":"bank marketing","score":0.6039999723434448},{"id":"https://openalex.org/keywords/organizational-systems","display_name":"organizational systems","score":0.6660000085830688},{"id":"https://openalex.org/keywords/firm-performance","display_name":"firm performance","score":0.7149999737739563},{"id":"https://openalex.org/keywords/leadership-styles","display_name":"leadership styles","score":0.9660000205039978},{"id":"https://openalex.org/keywords/organizational-conflict","display_name":"organizational conflict","score":0.4359999895095825},{"id":"https://openalex.org/keywords/intelligence-generation","display_name":"intelligence generation","score":0.6050000190734863},{"id":"https://openalex.org/keywords/action-research","display_name":"action research","score":0.6470000147819519}],"concepts":[{"id":"https://openalex.org/C2779696404","wikidata":"https://www.wikidata.org/wiki/Q6770823","display_name":"Market orientation","level":2,"score":0.810623288154602},{"id":"https://openalex.org/C2776831358","wikidata":"https://www.wikidata.org/wiki/Q1150166","display_name":"Facilitator","level":2,"score":0.7316540479660034},{"id":"https://openalex.org/C2778137712","wikidata":"https://www.wikidata.org/wiki/Q13408403","display_name":"Market intelligence","level":2,"score":0.7076296806335449},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6643185019493103},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5759928822517395},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5545741319656372},{"id":"https://openalex.org/C2777276756","wikidata":"https://www.wikidata.org/wiki/Q5196446","display_name":"Customer base","level":2,"score":0.42231452465057373},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3352310061454773},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.1684918999671936},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.0},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1108/02652320410549656","doi":"https://doi.org/10.1108/02652320410549656","is_oa":false,"landing_page_url":"https://doi.org/10.1108/02652320410549656","pdf_url":null,"source":{"id":"https://openalex.org/S170810187","display_name":"International Journal of Bank Marketing","issn_l":"0265-2323","issn":["0265-2323","1758-5937"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319811","host_organization_name":"Emerald Publishing Limited","host_organization_lineage":["https://openalex.org/P4310319811"],"host_organization_lineage_names":["Emerald Publishing Limited"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Bank Marketing","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":28,"referenced_works":["https://openalex.org/W173586128","https://openalex.org/W639529920","https://openalex.org/W1498750023","https://openalex.org/W1550330821","https://openalex.org/W1555279274","https://openalex.org/W1568274144","https://openalex.org/W1967968613","https://openalex.org/W1974320007","https://openalex.org/W1989312171","https://openalex.org/W1995113941","https://openalex.org/W1996082831","https://openalex.org/W1998684683","https://openalex.org/W2001579773","https://openalex.org/W2004613380","https://openalex.org/W2010812063","https://openalex.org/W2020696160","https://openalex.org/W2028831162","https://openalex.org/W2057287135","https://openalex.org/W2068370738","https://openalex.org/W2072383394","https://openalex.org/W2073737521","https://openalex.org/W2087375418","https://openalex.org/W2118051521","https://openalex.org/W2154700690","https://openalex.org/W2170094403","https://openalex.org/W2901650577","https://openalex.org/W4238485280","https://openalex.org/W4255699659"],"related_works":["https://openalex.org/W2187629231","https://openalex.org/W830114802","https://openalex.org/W2552939079","https://openalex.org/W2068370738","https://openalex.org/W2281765901","https://openalex.org/W2796239649","https://openalex.org/W2085007430","https://openalex.org/W2280266810","https://openalex.org/W7006152412","https://openalex.org/W1985823434"],"abstract_inverted_index":{"This":[0],"research\u2010based":[1],"paper":[2],"considers":[3],"the":[4,10,13,24,47,85,112,115,124,139,143,148,154,159,163,181,199,237,241,256,265,272],"application":[5,245],"of":[6,12,16,75,103,114,138,162,193,210,240,246,259,267,274],"market":[7,31,35,69,76,186,260,278],"orientation":[8,36,70,77,187,261],"in":[9,28,55,65,80,101,111,198,229],"context":[11],"mortgage":[14,160],"division":[15,161],"a":[17,189,208],"large":[18],"Dutch":[19,164],"bank.":[20,165],"Various":[21],"definitions":[22],"from":[23,136],"literature":[25],"are":[26,37,57,78,99,249],"considered":[27,100,110],"relation":[29,66,81],"to":[30,34,67,82,277],"orientation.":[32,279],"Antecedents":[33],"highlighted":[38],"as":[39,59,122,151,153,188,213,215,236],"being":[40,60,123],"senior":[41],"management":[42,141],"influences,":[43],"interdepartmental":[44],"dynamics":[45,98],"and":[46,52,90,105,117,147,173,179,234,243],"organizational":[48],"system.":[49],"Customer,":[50],"competitor":[51],"inter\u2010functional":[53],"issues":[54],"particular":[56],"emphasised":[58],"useful":[61],"areas":[62],"for":[63,128],"investigation":[64],"how":[68],"affects":[71],"an":[72,93],"organization.":[73],"Implications":[74],"examined":[79],"business":[83],"performance,":[84],"micro\u2010market":[86],"environment,":[87],"leadership":[88],"styles":[89],"employees.":[91],"At":[92],"internal":[94],"company":[95],"level,":[96],"inter\u2010departmental":[97],"terms":[102],"conflict":[104],"connectedness.":[106],"Research":[107],"is":[108,120,134],"then":[109],"light":[113],"above,":[116],"action\u2010based":[118,231],"research":[119,132,200,232,242],"argued":[121],"most":[125],"appropriate":[126],"vehicle":[127],"data":[129],"collection.":[130],"The":[131],"base":[133],"drawn":[135],"members":[137,195],"account":[140],"department,":[142,150],"sales":[144],"support":[145],"department":[146,157],"acceptance":[149],"well":[152,214],"autonomous":[155],"marketing":[156],"within":[158],"It":[166],"became":[167],"quickly":[168],"apparent":[169],"that":[170,180,202,255],"intelligence":[171],"generation":[172],"its":[174,247,268],"dissemination":[175],"were":[176],"virtually":[177],"non\u2010existent":[178],"bank":[182],"did":[183],"not":[184,263],"consider":[185],"priority.":[190],"A":[191,220,251],"total":[192],"22":[194],"took":[196],"part":[197],"project":[201,233],"involved":[203],"four":[204],"separate":[205],"meetings":[206,216,228],"over":[207],"period":[209],"six":[211],"months":[212],"during":[217],"intervening":[218],"periods.":[219],"consultant":[221],"(the":[222],"second":[223],"named":[224],"author)":[225],"led":[226],"group":[227],"this":[230],"acted":[235],"facilitator.":[238],"Results":[239],"subsequent":[244],"findings":[248],"reported.":[250],"significant":[252],"observation":[253],"was":[254],"personal":[257],"benefits":[258],"might":[262],"be":[264],"result":[266,273],"application,":[269],"but":[270],"rather":[271],"interventions":[275],"leading":[276]},"counts_by_year":[{"year":2022,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":8},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":4}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2016-06-24T00:00:00"}
