{"id":"https://openalex.org/W1973663388","doi":"https://doi.org/10.1080/0267257x.2003.9728247","title":"Innovation Strategy, Process and Performance in the Commercial Banking Industry","display_name":"Innovation Strategy, Process and Performance in the Commercial Banking Industry","publication_year":2003,"publication_date":"2003-11-01","ids":{"openalex":"https://openalex.org/W1973663388","doi":"https://doi.org/10.1080/0267257x.2003.9728247","mag":"1973663388"},"language":"en","primary_location":{"id":"doi:10.1080/0267257x.2003.9728247","doi":"https://doi.org/10.1080/0267257x.2003.9728247","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0267257x.2003.9728247","pdf_url":null,"source":{"id":"https://openalex.org/S14291815","display_name":"Journal of Marketing Management","issn_l":"0267-257X","issn":["0267-257X","1472-1376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5074317234","display_name":"Intekhab Ian Alam","orcid":"https://orcid.org/0000-0001-7768-0444","observed_orcids":["https://orcid.org/0000-0001-7768-0444"]},"institutions":[{"id":"https://openalex.org/I27559774","display_name":"SUNY Geneseo","ror":"https://ror.org/03g1q6c06","country_code":"US","type":"education","lineage":["https://openalex.org/I27559774"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Ian Alam","raw_affiliation_strings":["State University of New York at Geneseo, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"State University of New York at Geneseo, USA","institution_ids":["https://openalex.org/I27559774"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5074317234"],"corresponding_institution_ids":["https://openalex.org/I27559774"],"apc_list":null,"apc_paid":null,"fwci":11.9333,"has_fulltext":false,"cited_by_count":55,"citation_normalized_percentile":{"value":0.97796416,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"19","issue":"9","first_page":"973","last_page":"999"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.3732999861240387,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.3732999861240387,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.25290000438690186,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13151","display_name":"Business Strategies and Innovation","score":0.11379999667406082,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/new-product-development","display_name":"new product development","score":0.875},{"id":"https://openalex.org/keywords/commercial-banks","display_name":"commercial banks","score":0.7129999995231628},{"id":"https://openalex.org/keywords/new-product-strategy","display_name":"new product strategy","score":0.8289999961853027},{"id":"https://openalex.org/keywords/product-development-process","display_name":"product development process","score":0.925000011920929},{"id":"https://openalex.org/keywords/new-product-performance","display_name":"new product performance","score":0.9100000262260437},{"id":"https://openalex.org/keywords/banking-services","display_name":"banking services","score":0.4480000138282776},{"id":"https://openalex.org/keywords/idea-generation","display_name":"idea generation","score":0.8379999995231628},{"id":"https://openalex.org/keywords/idea-screening","display_name":"idea screening","score":0.9449999928474426},{"id":"https://openalex.org/keywords/cross-functional-teams","display_name":"cross-functional teams","score":0.9660000205039978},{"id":"https://openalex.org/keywords/commercialization","display_name":"commercialization","score":0.890999972820282},{"id":"https://openalex.org/keywords/product-innovation","display_name":"product innovation","score":0.5120000243186951},{"id":"https://openalex.org/keywords/deregulation","display_name":"deregulation","score":0.6150000095367432}],"concepts":[{"id":"https://openalex.org/C19351080","wikidata":"https://www.wikidata.org/wiki/Q1395034","display_name":"New product development","level":2,"score":0.74658203125},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.715826690196991},{"id":"https://openalex.org/C129361004","wikidata":"https://www.wikidata.org/wiki/Q2470236","display_name":"Profitability index","level":2,"score":0.6682251691818237},{"id":"https://openalex.org/C178300618","wikidata":"https://www.wikidata.org/wiki/Q1898509","display_name":"Extant taxon","level":2,"score":0.6400296688079834},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5808984637260437},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5537628531455994},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5490789413452148},{"id":"https://openalex.org/C545102676","wikidata":"https://www.wikidata.org/wiki/Q1780667","display_name":"Product management","level":3,"score":0.47812381386756897},{"id":"https://openalex.org/C75434695","wikidata":"https://www.wikidata.org/wiki/Q7247768","display_name":"Product innovation","level":2,"score":0.4776017367839813},{"id":"https://openalex.org/C139043278","wikidata":"https://www.wikidata.org/wiki/Q837171","display_name":"Financial services","level":2,"score":0.4583872854709625},{"id":"https://openalex.org/C2986226071","wikidata":"https://www.wikidata.org/wiki/Q22687","display_name":"Banking industry","level":2,"score":0.442716509103775},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.43883734941482544},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.39723992347717285},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.1226557195186615},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.11096921563148499},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1080/0267257x.2003.9728247","doi":"https://doi.org/10.1080/0267257x.2003.9728247","is_oa":false,"landing_page_url":"https://doi.org/10.1080/0267257x.2003.9728247","pdf_url":null,"source":{"id":"https://openalex.org/S14291815","display_name":"Journal of Marketing Management","issn_l":"0267-257X","issn":["0267-257X","1472-1376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Management","raw_type":"journal-article"},{"id":"doi:10.1362/026725703770558286","doi":"https://doi.org/10.1362/026725703770558286","is_oa":false,"landing_page_url":"https://doi.org/10.1362/026725703770558286","pdf_url":null,"source":{"id":"https://openalex.org/S14291815","display_name":"Journal of Marketing Management","issn_l":"0267-257X","issn":["0267-257X","1472-1376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.5600000023841858}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":76,"referenced_works":["https://openalex.org/W135636406","https://openalex.org/W1482830382","https://openalex.org/W1499170180","https://openalex.org/W1502879666","https://openalex.org/W1591806103","https://openalex.org/W1919623804","https://openalex.org/W1933340129","https://openalex.org/W1965507955","https://openalex.org/W1966783909","https://openalex.org/W1969533887","https://openalex.org/W1975512401","https://openalex.org/W1977192927","https://openalex.org/W1980094624","https://openalex.org/W1985889338","https://openalex.org/W1988241260","https://openalex.org/W1991623719","https://openalex.org/W1995423619","https://openalex.org/W1995615372","https://openalex.org/W1996568907","https://openalex.org/W2000191725","https://openalex.org/W2002864548","https://openalex.org/W2007894655","https://openalex.org/W2009151226","https://openalex.org/W2011888272","https://openalex.org/W2011923596","https://openalex.org/W2014670024","https://openalex.org/W2016203062","https://openalex.org/W2016789485","https://openalex.org/W2019563607","https://openalex.org/W2020250012","https://openalex.org/W2020921024","https://openalex.org/W2021770668","https://openalex.org/W2022511253","https://openalex.org/W2023679373","https://openalex.org/W2024820228","https://openalex.org/W2029520384","https://openalex.org/W2032832502","https://openalex.org/W2034672474","https://openalex.org/W2034994184","https://openalex.org/W2035130235","https://openalex.org/W2037738393","https://openalex.org/W2037894668","https://openalex.org/W2040780635","https://openalex.org/W2042899233","https://openalex.org/W2043803823","https://openalex.org/W2049349362","https://openalex.org/W2050825106","https://openalex.org/W2053647052","https://openalex.org/W2058473965","https://openalex.org/W2061110339","https://openalex.org/W2061741277","https://openalex.org/W2071177730","https://openalex.org/W2072187053","https://openalex.org/W2073733140","https://openalex.org/W2074294777","https://openalex.org/W2076075552","https://openalex.org/W2076910414","https://openalex.org/W2092349521","https://openalex.org/W2093689187","https://openalex.org/W2097134191","https://openalex.org/W2116671757","https://openalex.org/W2138759851","https://openalex.org/W2139331649","https://openalex.org/W2139468378","https://openalex.org/W2141583301","https://openalex.org/W2144884044","https://openalex.org/W2151513783","https://openalex.org/W2152830697","https://openalex.org/W2172063053","https://openalex.org/W2174795764","https://openalex.org/W2329705834","https://openalex.org/W2769911796","https://openalex.org/W2795464209","https://openalex.org/W2811485533","https://openalex.org/W3015634246","https://openalex.org/W3123718160"],"related_works":["https://openalex.org/W2367239967","https://openalex.org/W2241352571","https://openalex.org/W2011888272","https://openalex.org/W4293112231","https://openalex.org/W2102724612","https://openalex.org/W2562409568","https://openalex.org/W2049349362","https://openalex.org/W2362551222","https://openalex.org/W1969533887","https://openalex.org/W2809810076"],"abstract_inverted_index":{"Faced":[0],"with":[1],"rapidly":[2],"changing":[3],"markets":[4],"and":[5,19,39,96,106,140,146,153],"deregulations,":[6],"most":[7],"commercial":[8,94],"banks":[9,95],"are":[10,110,113,131,158],"increasingly":[11],"relying":[12],"on":[13,30,65,119],"new":[14,26,36,103,120],"product":[15,27,37,89,104,107,121],"development":[16,41,108],"for":[17],"growth":[18],"profitability.":[20],"However,":[21],"the":[22,32,40,58,61,66,81,92,114,127,161],"success":[23,162],"of":[24,35,60,87,91,102,116,163],"a":[25,85,99,150,164],"may":[28],"depend":[29],"choosing":[31],"right":[33],"mix":[34],"strategy":[38,105],"process.":[42],"Extant":[43],"literature":[44,62,82],"has":[45,63],"examined":[46],"these":[47,78],"two":[48],"key":[49],"factors":[50],"individually":[51],"rather":[52,70],"than":[53,71,137],"investigating":[54],"their":[55],"interrelationships.":[56],"Likewise,":[57],"focus":[59],"been":[64],"overall":[67],"financial":[68],"services":[69,73],"banking":[72,165],"alone.":[74],"This":[75],"study":[76],"addresses":[77],"gaps":[79],"in":[80,155],"by":[83],"conducting":[84],"survey":[86],"138":[88],"managers":[90],"major":[93],"proposing":[97],"that":[98,126],"bank\u2019s":[100],"choice":[101],"process":[109],"interrelated":[111],"as":[112],"impacts":[115],"those":[117],"choices":[118],"performance.":[122],"The":[123],"findings":[124],"reveal":[125],"moderately":[128],"innovative":[129,139,142],"products":[130],"likely":[132],"to":[133,160],"be":[134],"more":[135],"successful":[136],"highly":[138],"low":[141],"products.":[143],"Idea":[144],"generation":[145],"screening":[147],"efforts,":[148],"forming":[149],"cross-functional":[151],"team":[152],"proficiency":[154],"commercialisation":[156],"activities":[157],"essential":[159],"product.":[166]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":3}],"updated_date":"2026-10-14T16:39:01.820549","created_date":"2016-06-24T00:00:00"}
