{"id":"https://openalex.org/W1971009764","doi":"https://doi.org/10.1016/j.elerap.2014.11.002","title":"Understanding knowledge contribution in online knowledge communities: A model of community support and forum leader support","display_name":"Understanding knowledge contribution in online knowledge communities: A model of community support and forum leader support","publication_year":2014,"publication_date":"2014-11-18","ids":{"openalex":"https://openalex.org/W1971009764","doi":"https://doi.org/10.1016/j.elerap.2014.11.002","mag":"1971009764"},"language":"en","primary_location":{"id":"doi:10.1016/j.elerap.2014.11.002","doi":"https://doi.org/10.1016/j.elerap.2014.11.002","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.elerap.2014.11.002","pdf_url":null,"source":{"id":"https://openalex.org/S187709482","display_name":"Electronic Commerce Research and Applications","issn_l":"1567-4223","issn":["1567-4223","1873-7846"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","dongbi-b","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research and Applications","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076236865","display_name":"Hua Jonathan Ye","orcid":"https://orcid.org/0000-0002-9119-7886","observed_orcids":["https://orcid.org/0000-0002-9119-7886"]},"institutions":[{"id":"https://openalex.org/I154130895","display_name":"University of Auckland","ror":"https://ror.org/03b94tp07","country_code":"NZ","type":"education","lineage":["https://openalex.org/I154130895"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Hua Jonathan Ye","raw_affiliation_strings":["University of Auckland Business School, The University of Auckland, New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Auckland Business School, The University of Auckland, New Zealand","institution_ids":["https://openalex.org/I154130895"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5079878721","display_name":"Yuanyue Feng","orcid":"https://orcid.org/0000-0003-2040-5382","observed_orcids":["https://orcid.org/0000-0003-2040-5382"]},"institutions":[{"id":"https://openalex.org/I180726961","display_name":"Shenzhen University","ror":"https://ror.org/01vy4gh70","country_code":"CN","type":"education","lineage":["https://openalex.org/I180726961"]}],"countries":["CN"],"is_corresponding":true,"raw_author_name":"Yuanyue Feng","raw_affiliation_strings":["College of Management, Shenzhen University, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"College of Management, Shenzhen University, China","institution_ids":["https://openalex.org/I180726961"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5027383703","display_name":"Ben C. F. Choi","orcid":"https://orcid.org/0000-0002-2347-4239","observed_orcids":["https://orcid.org/0000-0002-2347-4239"]},"institutions":[{"id":"https://openalex.org/I165932596","display_name":"National University of Singapore","ror":"https://ror.org/01tgyzw49","country_code":"SG","type":"education","lineage":["https://openalex.org/I165932596"]},{"id":"https://openalex.org/I31746571","display_name":"UNSW Sydney","ror":"https://ror.org/03r8z3t63","country_code":"AU","type":"education","lineage":["https://openalex.org/I31746571"]}],"countries":["AU","SG"],"is_corresponding":false,"raw_author_name":"Ben C.F. Choi","raw_affiliation_strings":["Australian School of Business, University of New South Wales, Australia","School of Computing, National University of Singapore, Singapore"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Australian School of Business, University of New South Wales, Australia","institution_ids":["https://openalex.org/I31746571"]},{"raw_affiliation_string":"School of Computing, National University of Singapore, Singapore","institution_ids":["https://openalex.org/I165932596"]}]}],"institutions":[],"countries_distinct_count":4,"institutions_distinct_count":4,"corresponding_author_ids":["https://openalex.org/A5079878721"],"corresponding_institution_ids":["https://openalex.org/I180726961"],"apc_list":{"value":3210,"currency":"USD","value_usd":3210},"apc_paid":null,"fwci":1.9924,"has_fulltext":false,"cited_by_count":89,"citation_normalized_percentile":{"value":0.89287888,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"14","issue":"1","first_page":"34","last_page":"45"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-contribution","display_name":"knowledge contribution","score":0.9760000109672546},{"id":"https://openalex.org/keywords/online-knowledge-communities","display_name":"online knowledge communities","score":0.9980000257492065},{"id":"https://openalex.org/keywords/community-support","display_name":"community support","score":0.7900000214576721},{"id":"https://openalex.org/keywords/leader-support","display_name":"leader support","score":0.9760000109672546},{"id":"https://openalex.org/keywords/social-exchange-theory","display_name":"social exchange theory","score":0.9300000071525574},{"id":"https://openalex.org/keywords/organizational-support-theory","display_name":"organizational support theory","score":0.9890000224113464},{"id":"https://openalex.org/keywords/user-behavior","display_name":"user behavior","score":0.40299999713897705}],"concepts":[{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.693047285079956},{"id":"https://openalex.org/C2776035688","wikidata":"https://www.wikidata.org/wiki/Q1606558","display_name":"Affect (linguistics)","level":2,"score":0.6150544285774231},{"id":"https://openalex.org/C2778915428","wikidata":"https://www.wikidata.org/wiki/Q7166983","display_name":"Perceived organizational support","level":3,"score":0.6124511361122131},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6046939492225647},{"id":"https://openalex.org/C2778165684","wikidata":"https://www.wikidata.org/wiki/Q6576792","display_name":"Online community","level":2,"score":0.5051625370979309},{"id":"https://openalex.org/C172256602","wikidata":"https://www.wikidata.org/wiki/Q780716","display_name":"Social exchange theory","level":2,"score":0.4929978549480438},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.45461922883987427},{"id":"https://openalex.org/C2778087770","wikidata":"https://www.wikidata.org/wiki/Q2297111","display_name":"Social support","level":2,"score":0.4252644181251526},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3012082576751709},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.26584792137145996},{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.13779568672180176},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.13403689861297607},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C46312422","wikidata":"https://www.wikidata.org/wiki/Q11024","display_name":"Communication","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.1016/j.elerap.2014.11.002","doi":"https://doi.org/10.1016/j.elerap.2014.11.002","is_oa":false,"landing_page_url":"https://doi.org/10.1016/j.elerap.2014.11.002","pdf_url":null,"source":{"id":"https://openalex.org/S187709482","display_name":"Electronic Commerce Research and Applications","issn_l":"1567-4223","issn":["1567-4223","1873-7846"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-class-a","anvur-scientific","cwts-core","dongbi-b","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320990","host_organization_name":"Elsevier BV","host_organization_lineage":["https://openalex.org/P4310320990"],"host_organization_lineage_names":["Elsevier BV"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce Research and Applications","raw_type":"journal-article"},{"id":"pmh:oai:scholarbank.nus.edu.sg:10635/128028","doi":null,"is_oa":false,"landing_page_url":"http://scholarbank.nus.edu.sg/handle/10635/128028","pdf_url":null,"source":{"id":"https://openalex.org/S7407052290","display_name":"National University of Singapore","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Article"},{"id":"mag:2579035159","doi":null,"is_oa":false,"landing_page_url":"http://or.nsfc.gov.cn/bitstream/00001903-5/358004/1/1000008985266.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[{"id":"https://openalex.org/G1353990639","display_name":null,"funder_award_id":"13YJA630050","funder_id":"https://openalex.org/F4320321106","funder_display_name":"Ministry of Education of the People's Republic of China"},{"id":"https://openalex.org/G8415459031","display_name":"\u884c\u4e3a\u51b3\u7b56\u89c6\u89d2\u4e0b\u8003\u8651\u4ea7\u54c1\u751f\u547d\u5468\u671f\u7684\u6570\u5b57\u76d7\u7248\u63a7\u5236\u7b56\u7565\u7ec4\u5408\u7814\u7a76","funder_award_id":"71371127","funder_id":"https://openalex.org/F4320321001","funder_display_name":"National Natural Science Foundation of China"}],"funders":[{"id":"https://openalex.org/F4320321001","display_name":"National Natural Science Foundation of China","ror":"https://ror.org/01h0zpd94"},{"id":"https://openalex.org/F4320321106","display_name":"Ministry of Education of the People's Republic of China","ror":"https://ror.org/01mv9t934"}],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":91,"referenced_works":["https://openalex.org/W72845327","https://openalex.org/W96875295","https://openalex.org/W190660079","https://openalex.org/W651989985","https://openalex.org/W1484864026","https://openalex.org/W1494570183","https://openalex.org/W1535471751","https://openalex.org/W1550387702","https://openalex.org/W1580579703","https://openalex.org/W1600426258","https://openalex.org/W1774460361","https://openalex.org/W1965152196","https://openalex.org/W1979422830","https://openalex.org/W1984536024","https://openalex.org/W1986146992","https://openalex.org/W1987142180","https://openalex.org/W1990837836","https://openalex.org/W1992237617","https://openalex.org/W1999195166","https://openalex.org/W2003508606","https://openalex.org/W2005757068","https://openalex.org/W2006731719","https://openalex.org/W2010453024","https://openalex.org/W2012172718","https://openalex.org/W2018672428","https://openalex.org/W2019075166","https://openalex.org/W2027025688","https://openalex.org/W2029532555","https://openalex.org/W2032427428","https://openalex.org/W2033620665","https://openalex.org/W2034300001","https://openalex.org/W2037710531","https://openalex.org/W2038702827","https://openalex.org/W2038984978","https://openalex.org/W2039684116","https://openalex.org/W2042862726","https://openalex.org/W2047116740","https://openalex.org/W2047951785","https://openalex.org/W2057248068","https://openalex.org/W2061711744","https://openalex.org/W2068206958","https://openalex.org/W2068719957","https://openalex.org/W2078502534","https://openalex.org/W2085123588","https://openalex.org/W2088970217","https://openalex.org/W2089440219","https://openalex.org/W2092029465","https://openalex.org/W2098685541","https://openalex.org/W2098812693","https://openalex.org/W2098874414","https://openalex.org/W2099381396","https://openalex.org/W2106096361","https://openalex.org/W2107535105","https://openalex.org/W2109091500","https://openalex.org/W2110487226","https://openalex.org/W2110950192","https://openalex.org/W2117826245","https://openalex.org/W2119270651","https://openalex.org/W2121812884","https://openalex.org/W2123238778","https://openalex.org/W2123283220","https://openalex.org/W2123454140","https://openalex.org/W2134049161","https://openalex.org/W2134162392","https://openalex.org/W2134884007","https://openalex.org/W2140993268","https://openalex.org/W2143952996","https://openalex.org/W2149595999","https://openalex.org/W2150224006","https://openalex.org/W2150461333","https://openalex.org/W2153513956","https://openalex.org/W2157423705","https://openalex.org/W2160021187","https://openalex.org/W2163020995","https://openalex.org/W2163241745","https://openalex.org/W2165117260","https://openalex.org/W2170480397","https://openalex.org/W2171410153","https://openalex.org/W2341918026","https://openalex.org/W2801004064","https://openalex.org/W3015634246","https://openalex.org/W3027506207","https://openalex.org/W3123853820","https://openalex.org/W3144139892","https://openalex.org/W3147795728","https://openalex.org/W3158448241","https://openalex.org/W4235678817","https://openalex.org/W4243487577","https://openalex.org/W4302974179","https://openalex.org/W4391902753","https://openalex.org/W6682661325"],"related_works":["https://openalex.org/W750861284","https://openalex.org/W2267652705","https://openalex.org/W4312236597","https://openalex.org/W2967582881","https://openalex.org/W7111808526","https://openalex.org/W609745217","https://openalex.org/W3028887619","https://openalex.org/W2778967914","https://openalex.org/W2145033935","https://openalex.org/W2092091472"],"abstract_inverted_index":null,"counts_by_year":[{"year":2026,"cited_by_count":11},{"year":2025,"cited_by_count":8},{"year":2024,"cited_by_count":7},{"year":2023,"cited_by_count":11},{"year":2022,"cited_by_count":9},{"year":2021,"cited_by_count":9},{"year":2020,"cited_by_count":10},{"year":2019,"cited_by_count":11},{"year":2018,"cited_by_count":6},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":6}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}