{"id":"https://openalex.org/W1967654262","doi":"https://doi.org/10.1300/j075v04n03_03","title":"Improving Staff Performance through the Use of Task Checklists","display_name":"Improving Staff Performance through the Use of Task Checklists","publication_year":1983,"publication_date":"1983-05-13","ids":{"openalex":"https://openalex.org/W1967654262","doi":"https://doi.org/10.1300/j075v04n03_03","mag":"1967654262"},"language":"en","primary_location":{"id":"doi:10.1300/j075v04n03_03","doi":"https://doi.org/10.1300/j075v04n03_03","is_oa":false,"landing_page_url":"https://doi.org/10.1300/j075v04n03_03","pdf_url":null,"source":{"id":"https://openalex.org/S97886924","display_name":"Journal of Organizational Behavior Management","issn_l":"0160-8061","issn":["0160-8061","1540-8604"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","cwts-core","dongbi-c","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Behavior Management","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047375246","display_name":"Duane Lee Bacon","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I141649380","display_name":"Western Michigan University","ror":"https://ror.org/04j198w64","country_code":"US","type":"education","lineage":["https://openalex.org/I141649380"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Duane L Bacon","raw_affiliation_strings":["Department of Psychology, Western Michigan University, Kalamazoo, MI, 49008","Western MIchigan University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Psychology, Western Michigan University, Kalamazoo, MI, 49008","institution_ids":["https://openalex.org/I141649380"]},{"raw_affiliation_string":"Western MIchigan University","institution_ids":["https://openalex.org/I141649380"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5001353118","display_name":"Barbara Fulton","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I141649380","display_name":"Western Michigan University","ror":"https://ror.org/04j198w64","country_code":"US","type":"education","lineage":["https://openalex.org/I141649380"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Barbara J Fulton","raw_affiliation_strings":["Department of Psychology, Western Michigan University, Kalamazoo","Western MIchigan University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Psychology, Western Michigan University, Kalamazoo","institution_ids":["https://openalex.org/I141649380"]},{"raw_affiliation_string":"Western MIchigan University","institution_ids":["https://openalex.org/I141649380"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5018326538","display_name":"Richard W. Malott","orcid":"https://orcid.org/0000-0003-3222-2954","observed_orcids":["https://orcid.org/0000-0003-3222-2954"]},"institutions":[{"id":"https://openalex.org/I141649380","display_name":"Western Michigan University","ror":"https://ror.org/04j198w64","country_code":"US","type":"education","lineage":["https://openalex.org/I141649380"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Richard W Malott","raw_affiliation_strings":["Department of Psychology, Western Michigan University, Kalamazoo","Psychology"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Psychology, Western Michigan University, Kalamazoo","institution_ids":["https://openalex.org/I141649380"]},{"raw_affiliation_string":"Psychology","institution_ids":[]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I141649380"],"apc_list":null,"apc_paid":null,"fwci":7.0833,"has_fulltext":false,"cited_by_count":26,"citation_normalized_percentile":{"value":0.97633136,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"4","issue":"3-4","first_page":"17","last_page":"25"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.4763000011444092,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.4763000011444092,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10826","display_name":"Behavioral and Psychological Studies","score":0.19519999623298645,"subfield":{"id":"https://openalex.org/subfields/3204","display_name":"Developmental and Educational Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11994","display_name":"Human Resource Development and Performance Evaluation","score":0.07450000196695328,"subfield":{"id":"https://openalex.org/subfields/3202","display_name":"Applied Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/job-performance","display_name":"employee performance","score":0.8849999904632568},{"id":"https://openalex.org/keywords/task-definition","display_name":"task definition","score":0.5109999775886536},{"id":"https://openalex.org/keywords/office-workers","display_name":"office workers","score":0.7770000100135803},{"id":"https://openalex.org/keywords/instructional-systems","display_name":"instructional systems","score":0.5270000100135803},{"id":"https://openalex.org/keywords/task-completion","display_name":"task completion","score":0.7289999723434448},{"id":"https://openalex.org/keywords/performance-management","display_name":"performance management","score":0.6340000033378601},{"id":"https://openalex.org/keywords/frontline-workers","display_name":"frontline workers","score":0.4129999876022339}],"concepts":[{"id":"https://openalex.org/C2779356329","wikidata":"https://www.wikidata.org/wiki/Q922625","display_name":"Checklist","level":2,"score":0.9610382318496704},{"id":"https://openalex.org/C2779110517","wikidata":"https://www.wikidata.org/wiki/Q1240788","display_name":"Supervisor","level":2,"score":0.7540749907493591},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.7307687401771545},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5211705565452576},{"id":"https://openalex.org/C75630572","wikidata":"https://www.wikidata.org/wiki/Q538904","display_name":"Applied psychology","level":1,"score":0.4993734359741211},{"id":"https://openalex.org/C12725497","wikidata":"https://www.wikidata.org/wiki/Q810247","display_name":"Baseline (sea)","level":2,"score":0.4478875696659088},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.41324543952941895},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3567659258842468},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3208693265914917},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.13271594047546387},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.12586209177970886},{"id":"https://openalex.org/C180747234","wikidata":"https://www.wikidata.org/wiki/Q23373","display_name":"Cognitive psychology","level":1,"score":0.0910508930683136},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.0869634747505188},{"id":"https://openalex.org/C111368507","wikidata":"https://www.wikidata.org/wiki/Q43518","display_name":"Oceanography","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.0},{"id":"https://openalex.org/C127313418","wikidata":"https://www.wikidata.org/wiki/Q1069","display_name":"Geology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1300/j075v04n03_03","doi":"https://doi.org/10.1300/j075v04n03_03","is_oa":false,"landing_page_url":"https://doi.org/10.1300/j075v04n03_03","pdf_url":null,"source":{"id":"https://openalex.org/S97886924","display_name":"Journal of Organizational Behavior Management","issn_l":"0160-8061","issn":["0160-8061","1540-8604"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","cwts-core","dongbi-c","erih-plus","fnege-3","jufo-1","norway-1","poland-70","russia-white-list-2"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Organizational Behavior Management","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2795124803","https://openalex.org/W2083749217","https://openalex.org/W2080720131","https://openalex.org/W2007908550","https://openalex.org/W2941148620","https://openalex.org/W1976468152","https://openalex.org/W3032349771","https://openalex.org/W2599005437","https://openalex.org/W4246685151","https://openalex.org/W2598551534"],"abstract_inverted_index":{"Analysis":[0],"of":[1,13,23,67,84,107],"a":[2,10,24,50,104],"checklist":[3,25,38,92],"system":[4,39,93],"suggested":[5],"that":[6,100],"it":[7],"may":[8,102],"be":[9,103],"useful":[11],"method":[12,106],"improving":[14],"staff":[15,48],"performance.":[16,110],"Three":[17],"features":[18,42],"were":[19,61],"considered":[20],"important":[21],"components":[22],"system:":[26],"task":[27,71],"definitions,":[28],"recording":[29],"responses":[30],"on":[31],"checklists,":[32],"and":[33,58],"periodic":[34],"supervisor":[35],"review.":[36],"A":[37,54],"incorporating":[40],"these":[41],"was":[43,73,94],"developed":[44],"for":[45],"an":[46],"administrative":[47],"in":[49,95],"large":[51],"instructional":[52],"system.":[53],"multiple-baseline":[55],"across-subjects":[56],"design":[57],"one":[59],"reversal":[60],"used":[62],"with":[63],"three":[64],"small":[65],"groups":[66],"front-line":[68],"staff,":[69],"whose":[70],"completion":[72],"determined":[74],"by":[75,79,88],"permanent":[76],"products":[77],"left":[78],"the":[80,91],"tasks.":[81],"The":[82],"percent":[83],"tasks":[85],"completed":[86],"improved":[87],"28.8%":[89],"when":[90],"effect.":[96],"This":[97],"study":[98],"indicated":[99],"checklists":[101],"worthwhile":[105],"managing":[108],"worker":[109]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":3},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2015,"cited_by_count":3},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2016-06-24T00:00:00"}