{"id":"https://openalex.org/W1933850477","doi":"https://doi.org/10.3991/ijac.v7i3.4050","title":"The Role of Facilitation in Technology-Enhanced Learning for Public Employment Services","display_name":"The Role of Facilitation in Technology-Enhanced Learning for Public Employment Services","publication_year":2014,"publication_date":"2014-10-14","ids":{"openalex":"https://openalex.org/W1933850477","doi":"https://doi.org/10.3991/ijac.v7i3.4050","mag":"1933850477"},"language":"en","primary_location":{"id":"doi:10.3991/ijac.v7i3.4050","doi":"https://doi.org/10.3991/ijac.v7i3.4050","is_oa":true,"landing_page_url":"https://doi.org/10.3991/ijac.v7i3.4050","pdf_url":"https://online-journals.org/index.php/i-jac/article/download/4050/3289","source":{"id":"https://openalex.org/S4210211470","display_name":"International Journal of Advanced Corporate Learning (iJAC)","issn_l":"1867-5565","issn":["1867-5565"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310313744","host_organization_name":"kassel university press","host_organization_lineage":["https://openalex.org/P4310313744"],"host_organization_lineage_names":["kassel university press"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Advanced Corporate Learning (iJAC)","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref","datacite"],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://online-journals.org/index.php/i-jac/article/download/4050/3289","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015518826","display_name":"Jenny Bimrose","orcid":"https://orcid.org/0000-0002-4652-8324","observed_orcids":["https://orcid.org/0000-0002-4652-8324"]},"institutions":[{"id":"https://openalex.org/I39555362","display_name":"University of Warwick","ror":"https://ror.org/01a77tt86","country_code":"GB","type":"education","lineage":["https://openalex.org/I39555362"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Jenny Bimrose","raw_affiliation_strings":["University of Warwick"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Warwick","institution_ids":["https://openalex.org/I39555362"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5007729877","display_name":"Alan John Brown","orcid":"https://orcid.org/0000-0002-1936-6315","observed_orcids":["https://orcid.org/0000-0002-1936-6315"]},"institutions":[{"id":"https://openalex.org/I39555362","display_name":"University of Warwick","ror":"https://ror.org/01a77tt86","country_code":"GB","type":"education","lineage":["https://openalex.org/I39555362"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Alan Brown","raw_affiliation_strings":["University of Warwick"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Warwick","institution_ids":["https://openalex.org/I39555362"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5023180644","display_name":"Teresa Schaefer","orcid":"https://orcid.org/0000-0002-2593-231X","observed_orcids":["https://orcid.org/0000-0002-2593-231X"]},"institutions":[{"id":"https://openalex.org/I4210140220","display_name":"Centre for Social Innovation","ror":"https://ror.org/044xeax47","country_code":"AT","type":"nonprofit","lineage":["https://openalex.org/I4210140220"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Teresa Holocher-Ertl","raw_affiliation_strings":["Centre for Social Innovation"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Social Innovation","institution_ids":["https://openalex.org/I4210140220"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5046528876","display_name":"Barbara Kieslinger","orcid":"https://orcid.org/0000-0002-0671-1917","observed_orcids":["https://orcid.org/0000-0002-0671-1917"]},"institutions":[{"id":"https://openalex.org/I4210140220","display_name":"Centre for Social Innovation","ror":"https://ror.org/044xeax47","country_code":"AT","type":"nonprofit","lineage":["https://openalex.org/I4210140220"]}],"countries":["AT"],"is_corresponding":false,"raw_author_name":"Barbara Kieslinger","raw_affiliation_strings":["Centre for Social Innovation"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Centre for Social Innovation","institution_ids":["https://openalex.org/I4210140220"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5013065944","display_name":"Christine Kunzmann","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I4210163027","display_name":"Pontydysgu","ror":"https://ror.org/05ye5k232","country_code":"GB","type":"company","lineage":["https://openalex.org/I4210163027"]}],"countries":["GB"],"is_corresponding":false,"raw_author_name":"Christine Kunzmann","raw_affiliation_strings":["Pontydysgu"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Pontydysgu","institution_ids":["https://openalex.org/I4210163027"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5006299353","display_name":"Michael Prilla","orcid":"https://orcid.org/0000-0002-6095-6114","observed_orcids":["https://orcid.org/0000-0002-6095-6114"]},"institutions":[{"id":"https://openalex.org/I904495901","display_name":"Ruhr University Bochum","ror":"https://ror.org/04tsk2644","country_code":"DE","type":"education","lineage":["https://openalex.org/I904495901"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Michael Prilla","raw_affiliation_strings":["Ruhr-Universit\u00e4t Bochum"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Ruhr-Universit\u00e4t Bochum","institution_ids":["https://openalex.org/I904495901"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026307735","display_name":"Andreas Schmidt","orcid":"https://orcid.org/0000-0002-9973-9061","observed_orcids":["https://orcid.org/0000-0002-9973-9061"]},"institutions":[{"id":"https://openalex.org/I70886390","display_name":"Karlsruhe University of Applied Sciences","ror":"https://ror.org/01c0m1t63","country_code":"DE","type":"education","lineage":["https://openalex.org/I70886390"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Andreas Schmidt","raw_affiliation_strings":["Fachhochschule Karlsruhe"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Fachhochschule Karlsruhe","institution_ids":["https://openalex.org/I70886390"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5110744314","display_name":"Carmen Wolf","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I102335020","display_name":"Karlsruhe Institute of Technology","ror":"https://ror.org/04t3en479","country_code":"DE","type":"education","lineage":["https://openalex.org/I102335020","https://openalex.org/I1305996414"]}],"countries":["DE"],"is_corresponding":false,"raw_author_name":"Carmen Wolf","raw_affiliation_strings":["Karlsruhe Institute of Technology"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Karlsruhe Institute of Technology","institution_ids":["https://openalex.org/I102335020"]}]}],"institutions":[],"countries_distinct_count":3,"institutions_distinct_count":6,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":6.3253,"has_fulltext":true,"cited_by_count":14,"citation_normalized_percentile":{"value":0.95214169,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"7","issue":"3","first_page":"56","last_page":"56"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11466","display_name":"Innovative Education and Learning Practices","score":0.6176999807357788,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11466","display_name":"Innovative Education and Learning Practices","score":0.6176999807357788,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12345","display_name":"Adult and Continuing Education Topics","score":0.07989999651908875,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13163","display_name":"Organizational Learning and Leadership","score":0.06030000001192093,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/public-employment-services","display_name":"public employment services","score":0.9879999756813049},{"id":"https://openalex.org/keywords/facilitation","display_name":"facilitation","score":0.746999979019165},{"id":"https://openalex.org/keywords/professional-identity-formation","display_name":"professional identity formation","score":0.8309999704360962},{"id":"https://openalex.org/keywords/career-adaptability","display_name":"career adaptability","score":0.6660000085830688},{"id":"https://openalex.org/keywords/e-coaching","display_name":"e-coaching","score":0.7609999775886536},{"id":"https://openalex.org/keywords/moocs","display_name":"MOOCs","score":0.9279999732971191},{"id":"https://openalex.org/keywords/reflective-practice","display_name":"reflective practice","score":0.652999997138977},{"id":"https://openalex.org/keywords/peer-learning","display_name":"peer learning","score":0.6949999928474426},{"id":"https://openalex.org/keywords/transformative-learning","display_name":"transformative learning","score":0.5339999794960022},{"id":"https://openalex.org/keywords/job-matching","display_name":"job matching","score":0.597000002861023},{"id":"https://openalex.org/keywords/continuous-learning","display_name":"continuous learning","score":0.45100000500679016}],"concepts":[{"id":"https://openalex.org/C70587473","wikidata":"https://www.wikidata.org/wiki/Q7834111","display_name":"Transformative learning","level":2,"score":0.7654280066490173},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.5624109506607056},{"id":"https://openalex.org/C2779363792","wikidata":"https://www.wikidata.org/wiki/Q1104185","display_name":"Coaching","level":2,"score":0.5395208597183228},{"id":"https://openalex.org/C177606310","wikidata":"https://www.wikidata.org/wiki/Q5674297","display_name":"Adaptability","level":2,"score":0.49698570370674133},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4619396924972534},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4112704396247864},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2903614938259125},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.27313926815986633},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.16806486248970032},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.14797061681747437},{"id":"https://openalex.org/C19417346","wikidata":"https://www.wikidata.org/wiki/Q7922","display_name":"Pedagogy","level":1,"score":0.1345270872116089},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.11765584349632263}],"mesh":[],"locations_count":3,"locations":[{"id":"doi:10.3991/ijac.v7i3.4050","doi":"https://doi.org/10.3991/ijac.v7i3.4050","is_oa":true,"landing_page_url":"https://doi.org/10.3991/ijac.v7i3.4050","pdf_url":"https://online-journals.org/index.php/i-jac/article/download/4050/3289","source":{"id":"https://openalex.org/S4210211470","display_name":"International Journal of Advanced Corporate Learning (iJAC)","issn_l":"1867-5565","issn":["1867-5565"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310313744","host_organization_name":"kassel university press","host_organization_lineage":["https://openalex.org/P4310313744"],"host_organization_lineage_names":["kassel university press"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Advanced Corporate Learning (iJAC)","raw_type":"journal-article"},{"id":"pmh:oai:EVASTAR-Karlsruhe.de:1000044354","doi":null,"is_oa":true,"landing_page_url":"https://publikationen.bibliothek.kit.edu/1000044354","pdf_url":null,"source":{"id":"https://openalex.org/S4306401992","display_name":"Repository KITopen (Karlsruhe Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I102335020","host_organization_name":"Karlsruhe Institute of Technology","host_organization_lineage":["https://openalex.org/I102335020"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International journal of advanced corporate learning, 7 (3), 56-63","raw_type":"info:eu-repo/semantics/article"},{"id":"doi:10.5445/ir/1000044354","doi":"https://doi.org/10.5445/ir/1000044354","is_oa":true,"landing_page_url":"https://doi.org/10.5445/ir/1000044354","pdf_url":null,"source":{"id":"https://openalex.org/S7407052948","display_name":"KITopen","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I102335020","host_organization_name":"Karlsruhe Institute of Technology","host_organization_lineage":["https://openalex.org/I102335020"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article-journal"}],"best_oa_location":{"id":"doi:10.3991/ijac.v7i3.4050","doi":"https://doi.org/10.3991/ijac.v7i3.4050","is_oa":true,"landing_page_url":"https://doi.org/10.3991/ijac.v7i3.4050","pdf_url":"https://online-journals.org/index.php/i-jac/article/download/4050/3289","source":{"id":"https://openalex.org/S4210211470","display_name":"International Journal of Advanced Corporate Learning (iJAC)","issn_l":"1867-5565","issn":["1867-5565"],"is_oa":true,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310313744","host_organization_name":"kassel university press","host_organization_lineage":["https://openalex.org/P4310313744"],"host_organization_lineage_names":["kassel university press"],"type":"journal"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"International Journal of Advanced Corporate Learning (iJAC)","raw_type":"journal-article"},"sustainable_development_goals":[{"score":1.0,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"},{"score":0.6164000034332275,"id":"https://metadata.un.org/sdg/4","display_name":"Quality education"}],"study_designs":[],"awards":[{"id":"https://openalex.org/G463051695","display_name":"Scalable  cost-effective facilitation of professional identity transformation in public employment services","funder_award_id":"619619","funder_id":"https://openalex.org/F4320320300","funder_display_name":"European Commission"}],"funders":[{"id":"https://openalex.org/F4320320300","display_name":"European Commission","ror":"https://ror.org/00k4n6c32"}],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1933850477.pdf","grobid_xml":"https://content.openalex.org/works/W1933850477.grobid-xml"},"referenced_works_count":37,"referenced_works":["https://openalex.org/W136773854","https://openalex.org/W201490477","https://openalex.org/W426036638","https://openalex.org/W1002167464","https://openalex.org/W1012355828","https://openalex.org/W1501802863","https://openalex.org/W1519422022","https://openalex.org/W1533746441","https://openalex.org/W1546736995","https://openalex.org/W1577738743","https://openalex.org/W1780382453","https://openalex.org/W1793148526","https://openalex.org/W1980260069","https://openalex.org/W1990095916","https://openalex.org/W2012009776","https://openalex.org/W2040270680","https://openalex.org/W2041085983","https://openalex.org/W2043940045","https://openalex.org/W2046339686","https://openalex.org/W2051982794","https://openalex.org/W2054146379","https://openalex.org/W2056425803","https://openalex.org/W2059088790","https://openalex.org/W2070060722","https://openalex.org/W2085455226","https://openalex.org/W2100140725","https://openalex.org/W2116199508","https://openalex.org/W2137045791","https://openalex.org/W2150181424","https://openalex.org/W2158544074","https://openalex.org/W2159361351","https://openalex.org/W2298991793","https://openalex.org/W2328607187","https://openalex.org/W2468502032","https://openalex.org/W2990940347","https://openalex.org/W4245961435","https://openalex.org/W7042818560"],"related_works":["https://openalex.org/W2788829787","https://openalex.org/W2792195843","https://openalex.org/W2990686242","https://openalex.org/W1541591245","https://openalex.org/W2775544253","https://openalex.org/W2885294537","https://openalex.org/W2522696243","https://openalex.org/W2572457452","https://openalex.org/W1705455962","https://openalex.org/W7033474806"],"abstract_inverted_index":{"Public":[0],"Employment":[1],"Services":[2],"(PES)":[3],"in":[4,21,71,103,125],"Europe":[5],"are":[6,28,92],"authorities":[7],"that":[8],"attempt":[9],"to":[10,46,50,60,73,95,114,123,144],"match":[11],"supply":[12],"and":[13,25,43,62,67,121,139,173],"demand":[14],"on":[15,155],"the":[16,30,77,87,97,111,156,161],"labor":[17,82],"market.":[18,83],"Rising":[19],"unemployment":[20],"times":[22],"of":[23,54,79,86,100,110,158,163],"crisis":[24],"demographic":[26],"change":[27],"among":[29],"main":[31],"challenges":[32,78],"with":[33,76],"which":[34],"PES":[35,101,117],"practitioners,":[36,118],"as":[37,57,59,165,167],"a":[38,80,129],"direct":[39],"interface":[40],"between":[41],"jobseekers":[42],"employers,":[44],"have":[45,49],"deal.":[47],"They":[48],"support":[51,141],"career":[52],"adaptability":[53],"their":[55,64,104,119],"clients":[56],"well":[58,166],"enhance":[61],"transform":[63],"own":[65],"individual":[66,116],"collective":[68],"professional":[69,105,146],"identities":[70],"order":[72],"cope":[74],"successfully":[75],"changing":[81],"As":[84],"part":[85],"research":[88],"project":[89,112],"EmployID,":[90],"we":[91],"exploring":[93],"how":[94],"facilitate":[96],"learning":[98,140,162],"process":[99],"practitioners":[102],"identity":[106,147],"development.":[107],"The":[108],"aim":[109],"is":[113,149],"empower":[115],"community":[120],"organizations,":[122],"engage":[124],"transformative":[126],"practices,":[127],"using":[128],"holistic":[130],"tool":[131],"suite":[132],"combining":[133],"e-coaching,":[134],"reflection,":[135],"MOOCs,":[136],"networking,":[137],"analytical":[138],"tools.":[142],"Key":[143],"successful":[145],"transformation":[148],"continuous":[150],"learning.":[151],"Individuals":[152],"may":[153],"take":[154],"role":[157],"facilitators":[159],"for":[160],"others":[164],"being":[168],"facilitated":[169],"by":[170],"peers,":[171],"technology":[172],"environment.":[174]},"counts_by_year":[{"year":2023,"cited_by_count":3},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":2},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}