{"id":"https://openalex.org/W192118478","doi":null,"title":"THE FORMATION OF SOCIAL INFLUENCE IN ONLINE RECOMMENDATION SYSTEMS : A STUDY OF USER REVIEWS ON AMAZON .COM","display_name":"THE FORMATION OF SOCIAL INFLUENCE IN ONLINE RECOMMENDATION SYSTEMS : A STUDY OF USER REVIEWS ON AMAZON .COM","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W192118478","mag":"192118478"},"language":"en","primary_location":{"id":"pmh:oai:aisel.aisnet.org:icis2011-1243","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1243&context=icis2011","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ICIS 2011 Proceedings","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5102012864","display_name":"Yiming Zheng","orcid":"https://orcid.org/0000-0002-7947-2769","observed_orcids":["https://orcid.org/0000-0002-7947-2769"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yiming Zheng","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-7947-2769","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5101508295","display_name":"Kexin Zhao","orcid":"https://orcid.org/0000-0002-2818-3748","observed_orcids":["https://orcid.org/0000-0002-2818-3748"]},"institutions":[{"id":"https://openalex.org/I102149020","display_name":"University of North Carolina at Charlotte","ror":"https://ror.org/04dawnj30","country_code":"US","type":"education","lineage":["https://openalex.org/I102149020"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Kexin Zhao","raw_affiliation_strings":["University of North Carolina at Charlotte, Charlotte, United States"],"raw_orcid":"https://orcid.org/0000-0002-2818-3748","affiliations":[{"raw_affiliation_string":"University of North Carolina at Charlotte, Charlotte, United States","institution_ids":["https://openalex.org/I102149020"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5070820693","display_name":"Antonis C. Stylianou","orcid":"https://orcid.org/0000-0002-8605-1161","observed_orcids":["https://orcid.org/0000-0002-8605-1161"]},"institutions":[{"id":"https://openalex.org/I102149020","display_name":"University of North Carolina at Charlotte","ror":"https://ror.org/04dawnj30","country_code":"US","type":"education","lineage":["https://openalex.org/I102149020"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Antonis C. Stylianou","raw_affiliation_strings":["University of North Carolina at Charlotte, Charlotte, United States"],"raw_orcid":"https://orcid.org/0000-0002-8605-1161","affiliations":[{"raw_affiliation_string":"University of North Carolina at Charlotte, Charlotte, United States","institution_ids":["https://openalex.org/I102149020"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.696,"has_fulltext":false,"cited_by_count":3,"citation_normalized_percentile":{"value":0.82596693,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9940999746322632,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.002300000051036477,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":0.0017999999690800905,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-influence","display_name":"social influence","score":0.9409999847412109},{"id":"https://openalex.org/keywords/online-reviews","display_name":"online reviews","score":0.7910000085830688},{"id":"https://openalex.org/keywords/recommender-systems","display_name":"recommender systems","score":0.9779999852180481},{"id":"https://openalex.org/keywords/amazon-com","display_name":"Amazon.com","score":0.859000027179718},{"id":"https://openalex.org/keywords/informational-social-influence","display_name":"informational influence","score":0.8859999775886536},{"id":"https://openalex.org/keywords/review-quality","display_name":"review quality","score":0.9470000267028809},{"id":"https://openalex.org/keywords/review-consistency","display_name":"review consistency","score":0.9990000128746033},{"id":"https://openalex.org/keywords/social-presence","display_name":"social presence","score":0.9990000128746033},{"id":"https://openalex.org/keywords/product-expertise","display_name":"product expertise","score":0.9829999804496765},{"id":"https://openalex.org/keywords/self-monitoring","display_name":"self-monitoring","score":0.996999979019165},{"id":"https://openalex.org/keywords/purchase-decision","display_name":"purchase decision","score":0.6610000133514404},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.5600000023841858}],"concepts":[{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.7029709219932556},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.6061203479766846},{"id":"https://openalex.org/C100776233","wikidata":"https://www.wikidata.org/wiki/Q2532492","display_name":"Bridge (graph theory)","level":2,"score":0.5506913661956787},{"id":"https://openalex.org/C131158328","wikidata":"https://www.wikidata.org/wiki/Q1307337","display_name":"Social influence","level":2,"score":0.5429884791374207},{"id":"https://openalex.org/C101293273","wikidata":"https://www.wikidata.org/wiki/Q579716","display_name":"User-generated content","level":3,"score":0.533148467540741},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4674193561077118},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4552839994430542},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.44876620173454285},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.4147219955921173},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4067959189414978},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3940126299858093},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.37816256284713745},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3602070212364197},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.26700836420059204},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.12286430597305298},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:aisel.aisnet.org:icis2011-1243","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1243&context=icis2011","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ICIS 2011 Proceedings","raw_type":"text"},{"id":"mag:192118478","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1243&context=icis2011","pdf_url":null,"source":{"id":"https://openalex.org/S4306419566","display_name":"International Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"International Conference on Information Systems","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":61,"referenced_works":["https://openalex.org/W1511558225","https://openalex.org/W1554269503","https://openalex.org/W1594179284","https://openalex.org/W1980085292","https://openalex.org/W1983976677","https://openalex.org/W1985354288","https://openalex.org/W1989334328","https://openalex.org/W1998444060","https://openalex.org/W2000557768","https://openalex.org/W2001758375","https://openalex.org/W2006487427","https://openalex.org/W2010478607","https://openalex.org/W2010681539","https://openalex.org/W2022947119","https://openalex.org/W2032633302","https://openalex.org/W2034640785","https://openalex.org/W2041963608","https://openalex.org/W2054859755","https://openalex.org/W2055078707","https://openalex.org/W2056004880","https://openalex.org/W2058559948","https://openalex.org/W2064683297","https://openalex.org/W2070016373","https://openalex.org/W2074615187","https://openalex.org/W2075894438","https://openalex.org/W2076797811","https://openalex.org/W2098755877","https://openalex.org/W2100493403","https://openalex.org/W2108752510","https://openalex.org/W2108908656","https://openalex.org/W2113880421","https://openalex.org/W2115673132","https://openalex.org/W2116578868","https://openalex.org/W2126977778","https://openalex.org/W2128469360","https://openalex.org/W2136360414","https://openalex.org/W2138245252","https://openalex.org/W2141147872","https://openalex.org/W2146125869","https://openalex.org/W2147012833","https://openalex.org/W2147623517","https://openalex.org/W2154777024","https://openalex.org/W2155225996","https://openalex.org/W2157030752","https://openalex.org/W2157300266","https://openalex.org/W2157441393","https://openalex.org/W2163528872","https://openalex.org/W2163975393","https://openalex.org/W2164552585","https://openalex.org/W2166048859","https://openalex.org/W2166061228","https://openalex.org/W2166140580","https://openalex.org/W2168569455","https://openalex.org/W2168886185","https://openalex.org/W2335498597","https://openalex.org/W3121424256","https://openalex.org/W3123091093","https://openalex.org/W3141714916","https://openalex.org/W3147795728","https://openalex.org/W4243667233","https://openalex.org/W6987325004"],"related_works":["https://openalex.org/W851787233","https://openalex.org/W2601740289","https://openalex.org/W2478414379","https://openalex.org/W2950757524","https://openalex.org/W2373784476","https://openalex.org/W2172236729","https://openalex.org/W7057185841","https://openalex.org/W113243226","https://openalex.org/W3014135966","https://openalex.org/W2993770943"],"abstract_inverted_index":{"Thanks":[0],"to":[1,12],"Web":[2],"2.0,":[3],"retail":[4],"websites":[5],"and":[6,20,96,108,124],"online":[7,134],"communities":[8],"provide":[9],"user":[10,25,47,65],"reviews":[11,26],"help":[13],"consumers":[14],"make":[15],"purchase":[16,34],"decisions.":[17,35],"Current":[18],"IS":[19],"marketing":[21],"literature":[22],"reveal":[23],"that":[24,80],"can":[27],"form":[28],"strong":[29],"social":[30,42,62,97,122],"influence":[31,43,63,86,132],"on":[32,68],"consumers\u2019":[33],"However,":[36],"few":[37],"studies":[38],"systematically":[39],"examined":[40],"how":[41],"is":[44],"developed":[45],"from":[46,64],"reviews.":[48,66],"To":[49],"bridge":[50],"the":[51,59,77,113,119],"gap,":[52],"our":[53],"research":[54],"explores":[55],"what":[56],"factors":[57],"impact":[58,100,130],"formation":[60],"of":[61],"Based":[67],"a":[69,73],"survey":[70],"conducted":[71],"in":[72,133],"controlled":[74],"lab":[75],"environment,":[76],"results":[78],"suggest":[79],"review":[81,88],"quality":[82],"positively":[83,99],"impacts":[84,91],"informational":[85,92,125],"while":[87],"consistency":[89,95],"negatively":[90],"influence.":[93,102,126],"Review":[94],"presence":[98,123],"value-expressive":[101,131],"We":[103],"also":[104],"incorporate":[105],"product":[106,116],"expertise":[107,117],"self-monitoring":[109],"as":[110],"moderators":[111],"into":[112],"model.":[114],"Interestingly,":[115],"weakens":[118],"relationship":[120],"between":[121],"Self-monitoring":[127],"does":[128],"not":[129],"settings.":[135],"Managerial":[136],"implications":[137],"are":[138],"discussed.":[139]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}