{"id":"https://openalex.org/W1899346586","doi":null,"title":"The Effect of the Implementation of Relationship-Based Care on Patient Satisfaction","display_name":"The Effect of the Implementation of Relationship-Based Care on Patient Satisfaction","publication_year":2015,"publication_date":"2015-01-01","ids":{"openalex":"https://openalex.org/W1899346586","mag":"1899346586"},"language":"en","primary_location":{"id":"pmh:oai:scholarworks.waldenu.edu:dissertations-1578","doi":null,"is_oa":true,"landing_page_url":"https://scholarworks.waldenu.edu/dissertations/579","pdf_url":"https://scholarworks.waldenu.edu/dissertations/579","source":{"id":"https://openalex.org/S4377196507","display_name":"ScholarWorks (Walden University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I80046288","host_organization_name":"Walden University","host_organization_lineage":["https://openalex.org/I80046288"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Walden Dissertations and Doctoral Studies","raw_type":"text"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://scholarworks.waldenu.edu/dissertations/579","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5015452577","display_name":"Laura Ellen Field","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I80046288","display_name":"Walden University","ror":"https://ror.org/02qp2hh41","country_code":"US","type":"education","lineage":["https://openalex.org/I80046288"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Laura Ellen Field","raw_affiliation_strings":["Walden Univ"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Walden Univ","institution_ids":["https://openalex.org/I80046288"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5015452577"],"corresponding_institution_ids":["https://openalex.org/I80046288"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},"topics":[{"id":"https://openalex.org/T11722","display_name":"Patient Satisfaction in Healthcare","score":0.9932000041007996,"subfield":{"id":"https://openalex.org/subfields/3600","display_name":"General Health Professions"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.002099999925121665,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10186","display_name":"Nursing education and management","score":0.0019000000320374966,"subfield":{"id":"https://openalex.org/subfields/2922","display_name":"Research and Theory"},"field":{"id":"https://openalex.org/fields/29","display_name":"Nursing"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/relationship-centered-care","display_name":"relationship-centered care","score":1.0},{"id":"https://openalex.org/keywords/patient-satisfaction","display_name":"patient satisfaction","score":0.9980000257492065},{"id":"https://openalex.org/keywords/hcahps","display_name":"HCAHPS","score":0.949999988079071},{"id":"https://openalex.org/keywords/patient-centered-care","display_name":"patient-centered care","score":0.8090000152587891},{"id":"https://openalex.org/keywords/nursing-care-delivery-models","display_name":"nursing care model","score":0.7110000252723694},{"id":"https://openalex.org/keywords/therapeutic-relationship","display_name":"therapeutic relationship","score":0.6949999928474426},{"id":"https://openalex.org/keywords/nurse-training","display_name":"nurse training","score":0.628000020980835},{"id":"https://openalex.org/keywords/hospital-reimbursement","display_name":"hospital reimbursement","score":0.699999988079071}],"concepts":[{"id":"https://openalex.org/C2779703844","wikidata":"https://www.wikidata.org/wiki/Q760125","display_name":"Reimbursement","level":3,"score":0.8861747980117798},{"id":"https://openalex.org/C2776534028","wikidata":"https://www.wikidata.org/wiki/Q1141363","display_name":"Medicaid","level":3,"score":0.806515634059906},{"id":"https://openalex.org/C2775944032","wikidata":"https://www.wikidata.org/wiki/Q22907659","display_name":"Patient satisfaction","level":2,"score":0.741769552230835},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.547530472278595},{"id":"https://openalex.org/C159110408","wikidata":"https://www.wikidata.org/wiki/Q121176","display_name":"Nursing","level":1,"score":0.49095872044563293},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.47960126399993896},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4720514714717865},{"id":"https://openalex.org/C512399662","wikidata":"https://www.wikidata.org/wiki/Q3505712","display_name":"Family medicine","level":1,"score":0.4307248592376709},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:scholarworks.waldenu.edu:dissertations-1578","doi":null,"is_oa":true,"landing_page_url":"https://scholarworks.waldenu.edu/dissertations/579","pdf_url":"https://scholarworks.waldenu.edu/dissertations/579","source":{"id":"https://openalex.org/S4377196507","display_name":"ScholarWorks (Walden University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I80046288","host_organization_name":"Walden University","host_organization_lineage":["https://openalex.org/I80046288"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Walden Dissertations and Doctoral Studies","raw_type":"text"},{"id":"mag:1899346586","doi":null,"is_oa":false,"landing_page_url":"https://scholarworks.waldenu.edu/cgi/viewcontent.cgi?article=1578&context=dissertations","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:scholarworks.waldenu.edu:dissertations-1578","doi":null,"is_oa":true,"landing_page_url":"https://scholarworks.waldenu.edu/dissertations/579","pdf_url":"https://scholarworks.waldenu.edu/dissertations/579","source":{"id":"https://openalex.org/S4377196507","display_name":"ScholarWorks (Walden University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I80046288","host_organization_name":"Walden University","host_organization_lineage":["https://openalex.org/I80046288"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Walden Dissertations and Doctoral Studies","raw_type":"text"},"sustainable_development_goals":[{"score":0.9763000011444092,"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1899346586.pdf","grobid_xml":"https://content.openalex.org/works/W1899346586.grobid-xml"},"referenced_works_count":26,"referenced_works":["https://openalex.org/W405202110","https://openalex.org/W627782878","https://openalex.org/W1482498493","https://openalex.org/W1492464734","https://openalex.org/W1524415270","https://openalex.org/W1530036166","https://openalex.org/W1597279931","https://openalex.org/W1875121236","https://openalex.org/W1964217493","https://openalex.org/W1966397338","https://openalex.org/W1966944074","https://openalex.org/W2005256477","https://openalex.org/W2006873532","https://openalex.org/W2008415500","https://openalex.org/W2060322077","https://openalex.org/W2062635307","https://openalex.org/W2066323870","https://openalex.org/W2077373238","https://openalex.org/W2078524365","https://openalex.org/W2082260595","https://openalex.org/W2084981023","https://openalex.org/W2093677594","https://openalex.org/W2095121927","https://openalex.org/W2125320817","https://openalex.org/W2334121956","https://openalex.org/W2890561173"],"related_works":["https://openalex.org/W2563696120","https://openalex.org/W6965249794","https://openalex.org/W1890345703","https://openalex.org/W2008415500","https://openalex.org/W1557941637","https://openalex.org/W4416331916","https://openalex.org/W2184968192","https://openalex.org/W4412579808","https://openalex.org/W2769925712","https://openalex.org/W2062635307"],"abstract_inverted_index":{"The":[0,40,88],"purpose":[1],"of":[2,10,51,170,190],"this":[3,160],"project":[4,90],"was":[5],"to":[6,60,65,75,82,205,210],"evaluate":[7],"the":[8,101,125,168,184,188],"effects":[9],"relationship-based":[11],"care":[12,199],"(RBC)":[13],"on":[14],"patient":[15,70,177],"satisfaction.":[16],"RBC":[17,138,171],"is":[18,63],"a":[19,24,106,146,163,197,202,207,224,228],"caring":[20,25,229],"model":[21,200],"that":[22,167,196],"promotes":[23],"and":[26,31,38,54,100,115,134,216],"healing":[27],"environment":[28],"by":[29],"establishing":[30],"maintaining":[32],"therapeutic":[33],"relationships":[34],"between":[35],"patient,":[36],"self,":[37],"coworker.":[39],"Centers":[41],"for":[42,183,187],"Medicare":[43],"&":[44],"Medicaid":[45],"Services":[46],"links":[47],"Hospital":[48],"Consumer":[49],"Assessment":[50],"Healthcare":[52],"Providers":[53],"Systems":[55],"(HCAHPS)":[56],"scores":[57,72,153],"with":[58,110,154],"reimbursement":[59],"hospitals.":[61],"It":[62],"essential":[64],"not":[66],"only":[67,103,145],"achieve":[68],"high":[69,84],"satisfaction":[71],"in":[73,149,175],"order":[74],"ensure":[76,83],"full":[77],"financial":[78],"reimbursement,":[79],"but":[80],"also":[81],"quality,":[85],"patient-centered":[86,191],"care.":[87,192],"current":[89],"assessed":[91],"samples":[92],"from":[93,105,141],"2":[94],"medical":[95],"surgical":[96],"groups,":[97],"one":[98],"system-wide":[99],"other":[102],"patients":[104],"single":[107],"inpatient":[108],"unit":[109],"sample":[111],"sizes":[112],"approximately":[113],"2,900":[114],"250":[116],"respectively.":[117],"Data":[118],"were":[119],"collected":[120],"retrospectively":[121],"3":[122],"times":[123],"using":[124],"Press":[126],"Ganey":[127],"webpage":[128],"at":[129],"pre":[130],"implementation,":[131],"6":[132],"months,":[133],"12":[135],"months":[136],"post":[137,150],"training.":[139],"Results":[140],"an":[142],"ANOVA":[143],"indicated":[144],"slight":[147],"increase":[148,161],"intervention":[151],"HCAHPS":[152],"no":[155],"statistical":[156],"significant":[157],"improvement.":[158],"However,":[159],"indicates":[162],"positive":[164],"trend,":[165],"suggesting":[166],"implementation":[169,186],"may":[172],"have":[173],"assisted":[174],"improving":[176],"responses.":[178],"This":[179],"evaluation":[180],"has":[181],"implications":[182],"continued":[185],"enhancement":[189],"These":[193],"findings":[194],"suggest":[195],"nursing":[198],"provides":[201],"collective":[203],"belief":[204],"define":[206],"specific":[208],"attitude":[209],"deliver":[211],"care,":[212],"facilitate":[213],"professional":[214],"development,":[215],"improve":[217],"outcomes.":[218],"By":[219],"following":[220],"RBC,":[221],"nurses":[222],"share":[223],"similar":[225],"philosophy":[226],"toward":[227],"environment.":[230]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}