{"id":"https://openalex.org/W1895517907","doi":null,"title":"Text mining social media for competitive analysis","display_name":"Text mining social media for competitive analysis","publication_year":2015,"publication_date":"2015-03-10","ids":{"openalex":"https://openalex.org/W1895517907","mag":"1895517907"},"language":"en","primary_location":{"id":"pmh:oai:scielo:S2182-84582015000100010","doi":null,"is_oa":true,"landing_page_url":"http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100010","pdf_url":"http://www.scielo.pt/pdf/tms/v11n1/v11n1a10.pdf","source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tourism &amp; Management Studies v.11 n.1 2015","raw_type":"journal article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["doaj"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://www.scielo.pt/pdf/tms/v11n1/v11n1a10.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5041125481","display_name":"Germ\u00e1n G\u00e9mar","orcid":"https://orcid.org/0000-0002-2900-3489","observed_orcids":["https://orcid.org/0000-0002-2900-3489"]},"institutions":[{"id":"https://openalex.org/I82767444","display_name":"Universidad de M\u00e1laga","ror":"https://ror.org/036b2ww28","country_code":"ES","type":"education","lineage":["https://openalex.org/I82767444"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Germ\u00e1n G\u00e9mar","raw_affiliation_strings":["Univ. of Malaga, Ma\u0301laga, Spain"],"raw_orcid":"https://orcid.org/0000-0002-2900-3489","affiliations":[{"raw_affiliation_string":"Univ. of Malaga, Ma\u0301laga, Spain","institution_ids":["https://openalex.org/I82767444"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5025204482","display_name":"Jos\u00e9 Antonio Jim\u00e9nez-Quintero","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I82767444","display_name":"Universidad de M\u00e1laga","ror":"https://ror.org/036b2ww28","country_code":"ES","type":"education","lineage":["https://openalex.org/I82767444"]}],"countries":["ES"],"is_corresponding":false,"raw_author_name":"Jos\u00e9 Antonio Jim\u00e9nez-Quintero","raw_affiliation_strings":["Univ. of Malaga, Ma\u0301laga, Spain"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Univ. of Malaga, Ma\u0301laga, Spain","institution_ids":["https://openalex.org/I82767444"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I82767444"],"apc_list":null,"apc_paid":null,"fwci":3.8579,"has_fulltext":true,"cited_by_count":23,"citation_normalized_percentile":{"value":0.93831709,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":"11","issue":"1","first_page":"84","last_page":"90"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.7651000022888184,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.7651000022888184,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.19089999794960022,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13910","display_name":"Computational and Text Analysis Methods","score":0.022199999541044235,"subfield":{"id":"https://openalex.org/subfields/3300","display_name":"General Social Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/social-media-analytics","display_name":"social media analytics","score":0.7799999713897705},{"id":"https://openalex.org/keywords/competitive-analysis","display_name":"competitive analysis","score":0.8519999980926514},{"id":"https://openalex.org/keywords/text-mining","display_name":"text mining","score":0.871999979019165},{"id":"https://openalex.org/keywords/sentiment-analysis","display_name":"sentiment analysis","score":0.8349999785423279},{"id":"https://openalex.org/keywords/social-media-reach","display_name":"social media reach","score":0.8190000057220459},{"id":"https://openalex.org/keywords/hotel-industry","display_name":"hotel industry","score":0.7089999914169312},{"id":"https://openalex.org/keywords/financial-performance","display_name":"financial performance","score":0.8970000147819519},{"id":"https://openalex.org/keywords/competitive-strategy","display_name":"competitive strategy","score":0.8619999885559082},{"id":"https://openalex.org/keywords/twitter","display_name":"Twitter","score":0.7279999852180481},{"id":"https://openalex.org/keywords/facebook","display_name":"Facebook","score":0.9430000185966492},{"id":"https://openalex.org/keywords/linkedin","display_name":"LinkedIn","score":0.8230000138282776},{"id":"https://openalex.org/keywords/youtube","display_name":"YouTube","score":0.9950000047683716}],"concepts":[{"id":"https://openalex.org/C127576917","wikidata":"https://www.wikidata.org/wiki/Q624630","display_name":"Competitor analysis","level":2,"score":0.9512956142425537},{"id":"https://openalex.org/C518677369","wikidata":"https://www.wikidata.org/wiki/Q202833","display_name":"Social media","level":2,"score":0.8087518215179443},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.5932475924491882},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.5060707926750183},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4988820552825928},{"id":"https://openalex.org/C2775924081","wikidata":"https://www.wikidata.org/wiki/Q55608371","display_name":"Control (management)","level":2,"score":0.466572642326355},{"id":"https://openalex.org/C25343380","wikidata":"https://www.wikidata.org/wiki/Q277521","display_name":"Relation (database)","level":2,"score":0.45496731996536255},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.4525633454322815},{"id":"https://openalex.org/C192209626","wikidata":"https://www.wikidata.org/wiki/Q190909","display_name":"Focus (optics)","level":2,"score":0.4368698000907898},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.3485039472579956},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.33486682176589966},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2957645654678345},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.19446653127670288},{"id":"https://openalex.org/C124101348","wikidata":"https://www.wikidata.org/wiki/Q172491","display_name":"Data mining","level":1,"score":0.15440770983695984},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C120665830","wikidata":"https://www.wikidata.org/wiki/Q14620","display_name":"Optics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0}],"mesh":[],"locations_count":5,"locations":[{"id":"pmh:oai:scielo:S2182-84582015000100010","doi":null,"is_oa":true,"landing_page_url":"http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100010","pdf_url":"http://www.scielo.pt/pdf/tms/v11n1/v11n1a10.pdf","source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tourism &amp; Management Studies v.11 n.1 2015","raw_type":"journal article"},{"id":"pmh:oai:dialnet.unirioja.es:ART0000757122","doi":null,"is_oa":false,"landing_page_url":"https://dialnet.unirioja.es/servlet/oaiart?codigo=5014755","pdf_url":null,"source":{"id":"https://openalex.org/S4306401293","display_name":"Dialnet (Universidad de la Rioja)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I168974976","host_organization_name":"Universidad de La Rioja","host_organization_lineage":["https://openalex.org/I168974976"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tourism &amp; Management Studies, ISSN 2182-8466, null 11, N\u00ba. 1, 2015 (Ejemplar dedicado a: Tourism &amp; Management Studies), pags. 84-90","raw_type":"text (article)"},{"id":"pmh:oai:doaj.org/article:37d507237e2046fc8ea568b04aa2b5df","doi":null,"is_oa":true,"landing_page_url":"https://doaj.org/article/37d507237e2046fc8ea568b04aa2b5df","pdf_url":null,"source":{"id":"https://openalex.org/S4306401280","display_name":"DOAJ (DOAJ: Directory of Open Access Journals)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-sa","license_id":"https://openalex.org/licenses/cc-by-sa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tourism & Management Studies, Vol 11, Iss 1, Pp 84-90 (2015)","raw_type":"article"},{"id":"pmh:oai:redalyc.org:388743883010","doi":null,"is_oa":false,"landing_page_url":"https://www.redalyc.org/articulo.oa?id=388743883010","pdf_url":null,"source":{"id":"https://openalex.org/S4377196100","display_name":"Redalyc (Universidad Aut\u00f3noma del Estado de M\u00e9xico)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I179647637","host_organization_name":"Universidad Aut\u00f3noma del Estado de M\u00e9xico","host_organization_lineage":["https://openalex.org/I179647637"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tourism &amp; Management Studies (Portugal) Num.1 Vol.11","raw_type":"art\u00edculo cient\u00edfico"},{"id":"mag:1895517907","doi":null,"is_oa":true,"landing_page_url":"https://dialnet.unirioja.es/descarga/articulo/5014755.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S2737244065","display_name":"Tourism & Management Studies","issn_l":"2182-8458","issn":["2182-8458","2182-8466"],"is_oa":true,"is_in_doaj":true,"is_core":true,"listed_in":["anvur-scientific","cwts-core","ddh","doaj","erih-plus","poland-20","russia-white-list-3","scielo"],"host_organization":"https://openalex.org/P4310318439","host_organization_name":"University of the Algarve - ESGHT - CIEO","host_organization_lineage":["https://openalex.org/P4310318439"],"host_organization_lineage_names":["University of the Algarve - ESGHT - CIEO"],"type":"journal"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Tourism & Management Studies","raw_type":null}],"best_oa_location":{"id":"pmh:oai:scielo:S2182-84582015000100010","doi":null,"is_oa":true,"landing_page_url":"http://scielo.pt/scielo.php?script=sci_arttext&pid=S2182-84582015000100010","pdf_url":"http://www.scielo.pt/pdf/tms/v11n1/v11n1a10.pdf","source":{"id":"https://openalex.org/S4306402433","display_name":"Portuguese National Funding Agency for Science, Research and Technology (RCAAP Project by FCT)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Tourism &amp; Management Studies v.11 n.1 2015","raw_type":"journal article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1895517907.pdf","grobid_xml":"https://content.openalex.org/works/W1895517907.grobid-xml"},"referenced_works_count":20,"referenced_works":["https://openalex.org/W90819692","https://openalex.org/W606091439","https://openalex.org/W1507370284","https://openalex.org/W1523566389","https://openalex.org/W1576979373","https://openalex.org/W1598507258","https://openalex.org/W1608927693","https://openalex.org/W1964718812","https://openalex.org/W1990916761","https://openalex.org/W2002182973","https://openalex.org/W2015186536","https://openalex.org/W2089111823","https://openalex.org/W2090276733","https://openalex.org/W2090465980","https://openalex.org/W2093425966","https://openalex.org/W2121001699","https://openalex.org/W2123426428","https://openalex.org/W2178123086","https://openalex.org/W3109338865","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W2290457486","https://openalex.org/W1978712750","https://openalex.org/W2731217415","https://openalex.org/W2598487154","https://openalex.org/W2271153056","https://openalex.org/W2796323323","https://openalex.org/W2942281287","https://openalex.org/W7026700207","https://openalex.org/W2941701735","https://openalex.org/W1970918053"],"abstract_inverted_index":{"Social":[0],"media":[1,9,96,142],"are":[2,49],"utilised":[3],"widely.":[4],"Companies":[5],"increasingly":[6],"use":[7],"social":[8,95,141],"to":[10,24,30,52,72,91,150],"communicate":[11],"and":[12,21,36,55,65,77,103,119,132],"interact":[13,37],"with":[14,38,105],"customers.":[15],"Much":[16],"information":[17],"is":[18,22],"thereby":[19],"generated":[20],"available":[23],"everybody,":[25],"including":[26,98],"competitors.":[27],"Firms":[28],"need":[29],"analyse":[31,92],"what":[32],"their":[33,53],"customers":[34],"say":[35],"them.":[39],"Using":[40],"text":[41,62,88,130],"mining":[42,89,131],"tools,":[43],"companies":[44],"can":[45,69,146],"know":[46],"where":[47],"they":[48],"in":[50],"relation":[51],"competitors":[54],"control":[56],"the":[57,74,79,93],"behaviour":[58],"of":[59,82,111,140],"these.":[60],"Transforming":[61],"into":[63,67],"data":[64,66],"knowledge":[68],"be":[70,147],"vital":[71],"make":[73],"right":[75],"decisions":[76],"improving":[78],"competitive":[80],"strategy":[81],"companies.":[83],"This":[84],"study":[85],"used":[86],"a":[87,106,109,148],"tool":[90],"primary":[94],"sites,":[97],"Twitter,":[99],"Facebook,":[100],"LinkedIn,":[101],"YouTube":[102],"others,":[104],"focus":[107],"on":[108],"sample":[110],"hotels.":[112],"The":[113,135],"dimensions":[114],"analysed":[115],"were":[116],"sentiments,":[117],"passion":[118],"reach.":[120],"A":[121],"dependence":[122],"was":[123],"found":[124],"between":[125],"several":[126],"variables":[127],"obtained":[128],"through":[129],"financial":[133,152],"performance.":[134,153],"results":[136],"indicate":[137],"that":[138],"analysis":[139],"using":[143],"these":[144],"techniques":[145],"method":[149],"improve":[151]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":4},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2019,"cited_by_count":4},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":3}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
