{"id":"https://openalex.org/W188500388","doi":null,"title":"Relationship and Contract Issues of IT Outsourcing \u2013 Descriptive Case Studies in China Regions","display_name":"Relationship and Contract Issues of IT Outsourcing \u2013 Descriptive Case Studies in China Regions","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W188500388","mag":"188500388"},"language":"en","primary_location":{"id":"pmh:oai:aisel.aisnet.org:pacis2010-1070","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/pacis2010/15","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"PACIS 2010 Proceedings","raw_type":"text"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5018021726","display_name":"Cong Qi","orcid":"https://orcid.org/0000-0002-4447-625X","observed_orcids":["https://orcid.org/0000-0002-4447-625X"]},"institutions":[{"id":"https://openalex.org/I14243506","display_name":"Hong Kong Polytechnic University","ror":"https://ror.org/0030zas98","country_code":"HK","type":"education","lineage":["https://openalex.org/I14243506"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Cong Qi","raw_affiliation_strings":["Hong Kong Polytechnic University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Hong Kong Polytechnic University","institution_ids":["https://openalex.org/I14243506"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091281072","display_name":"Patrick Y.K. Chau","orcid":"https://orcid.org/0000-0002-6890-8010","observed_orcids":["https://orcid.org/0000-0002-6890-8010"]},"institutions":[{"id":"https://openalex.org/I889458895","display_name":"University of Hong Kong","ror":"https://ror.org/02zhqgq86","country_code":"HK","type":"education","lineage":["https://openalex.org/I889458895"]}],"countries":["HK"],"is_corresponding":false,"raw_author_name":"Patrick Y.K. Chau","raw_affiliation_strings":["University of Hong Kong"],"raw_orcid":"https://orcid.org/0000-0002-6890-8010","affiliations":[{"raw_affiliation_string":"University of Hong Kong","institution_ids":["https://openalex.org/I889458895"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.439,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.93148031,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"15","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/it-outsourcing","display_name":"IT outsourcing","score":1.0},{"id":"https://openalex.org/keywords/outsourcing-success","display_name":"outsourcing success","score":0.7599999904632568},{"id":"https://openalex.org/keywords/client-supplier-relationships","display_name":"client-supplier relationships","score":0.6269999742507935},{"id":"https://openalex.org/keywords/outsourcing-contracts","display_name":"outsourcing contracts","score":0.9480000138282776},{"id":"https://openalex.org/keywords/governance-mechanisms","display_name":"governance mechanisms","score":0.7239999771118164},{"id":"https://openalex.org/keywords/contract-negotiation","display_name":"contract negotiation","score":0.7450000047683716},{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.3959999978542328},{"id":"https://openalex.org/keywords/hong-kong","display_name":"Hong Kong","score":0.9850000143051147}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.9349842667579651},{"id":"https://openalex.org/C199776023","wikidata":"https://www.wikidata.org/wiki/Q202875","display_name":"Negotiation","level":2,"score":0.6752687692642212},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.669840395450592},{"id":"https://openalex.org/C191935318","wikidata":"https://www.wikidata.org/wiki/Q148","display_name":"China","level":2,"score":0.6285853385925293},{"id":"https://openalex.org/C108474776","wikidata":"https://www.wikidata.org/wiki/Q2917279","display_name":"Knowledge process outsourcing","level":3,"score":0.5838831067085266},{"id":"https://openalex.org/C50335755","wikidata":"https://www.wikidata.org/wiki/Q483247","display_name":"Phenomenon","level":2,"score":0.5544534921646118},{"id":"https://openalex.org/C39389867","wikidata":"https://www.wikidata.org/wiki/Q380767","display_name":"Corporate governance","level":2,"score":0.5073089003562927},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.47782400250434875},{"id":"https://openalex.org/C98965940","wikidata":"https://www.wikidata.org/wiki/Q877496","display_name":"Transaction cost","level":2,"score":0.4645189046859741},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3548973500728607},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.35260009765625},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.3388293981552124},{"id":"https://openalex.org/C10138342","wikidata":"https://www.wikidata.org/wiki/Q43015","display_name":"Finance","level":1,"score":0.17599192261695862},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.10082590579986572},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.095499187707901},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08778402209281921},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:aisel.aisnet.org:pacis2010-1070","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/pacis2010/15","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"PACIS 2010 Proceedings","raw_type":"text"},{"id":"pmh:oai:ira.lib.polyu.edu.hk:10397/52661","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10397/52661","pdf_url":null,"source":{"id":"https://openalex.org/S4306400205","display_name":"PolyU Institutional Research Archive (Hong Kong Polytechnic University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I14243506","host_organization_name":"Hong Kong Polytechnic University","host_organization_lineage":["https://openalex.org/I14243506"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Paper"},{"id":"mag:188500388","doi":null,"is_oa":false,"landing_page_url":"http://www.pacis-net.org/file/2010/2509.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306420657","display_name":"Pacific Asia Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Pacific Asia Conference on Information Systems","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":34,"referenced_works":["https://openalex.org/W58642354","https://openalex.org/W150637220","https://openalex.org/W1490541530","https://openalex.org/W1496698723","https://openalex.org/W1497956833","https://openalex.org/W1516798127","https://openalex.org/W1529338693","https://openalex.org/W1549472903","https://openalex.org/W1966565904","https://openalex.org/W1967856994","https://openalex.org/W1973187367","https://openalex.org/W1982406862","https://openalex.org/W1983272981","https://openalex.org/W1985622602","https://openalex.org/W1993773566","https://openalex.org/W1995415491","https://openalex.org/W2003422651","https://openalex.org/W2006980358","https://openalex.org/W2009267497","https://openalex.org/W2015321375","https://openalex.org/W2020467863","https://openalex.org/W2037710531","https://openalex.org/W2037860644","https://openalex.org/W2052471430","https://openalex.org/W2060547046","https://openalex.org/W2097000726","https://openalex.org/W2116808919","https://openalex.org/W2124927217","https://openalex.org/W2131944086","https://openalex.org/W2132081716","https://openalex.org/W2135492276","https://openalex.org/W2157464373","https://openalex.org/W2162947358","https://openalex.org/W2313133259"],"related_works":["https://openalex.org/W2120551516","https://openalex.org/W1486230855","https://openalex.org/W1612564054","https://openalex.org/W1519576416","https://openalex.org/W2191322085","https://openalex.org/W2485891410","https://openalex.org/W150637220","https://openalex.org/W4407052230","https://openalex.org/W2477048642","https://openalex.org/W2006980358"],"abstract_inverted_index":{"In":[0,23,59],"spite":[1],"of":[2,14,47,61,84,119,143],"the":[3,36,63,72,82,95,117,133],"continuous":[4],"increase":[5],"in":[6,45,74,107,186],"IT":[7,27,90,126,152,188],"outsourcing":[8,15,28,91,127,153,189],"activities":[9],"globally,":[10],"a":[11,67,156],"major":[12],"percentage":[13],"deals":[16],"failed":[17],"or":[18],"suffered":[19],"from":[20,101,132],"serious":[21],"problems.":[22],"China":[24],"regions":[25],"where":[26],"practice":[29],"is":[30,38,124,129,148],"still":[31],"at":[32],"its":[33],"initial":[34],"stage,":[35],"situation":[37],"even":[39],"serious:":[40],"there":[41],"lacks":[42],"systematic":[43],"guidance":[44],"terms":[46],"how":[48,54],"to":[49,55,146,149],"negotiate":[50],"decent":[51],"contracts":[52],"and":[53,77,80,87,110,121,159,179],"develop":[56],"sound":[57],"relationships.":[58],"view":[60,158],"this,":[62],"current":[64],"research":[65,68,96,168],"develops":[66],"framework":[69],"based":[70],"on":[71,89],"theories":[73],"Economics,":[75],"Management":[76],"Marketing":[78],"fields,":[79],"investigates":[81],"effects":[83],"both":[85,175],"relationship":[86,120,176],"contract":[88,180],"success.":[92],"To":[93],"support":[94],"framework,":[97],"evidence":[98],"was":[99],"collected":[100],"two":[102],"descriptive":[103],"case":[104,114],"studies":[105],"conducted":[106],"Hong":[108],"Kong":[109],"Mainland":[111],"China.":[112],"The":[113],"analysis":[115],"implies":[116],"dimensionalities":[118],"contract.":[122],"What":[123],"more,":[125],"success":[128],"mainly":[130],"evaluated":[131],"technological":[134],"benefits":[135],"client":[136],"company":[137],"could":[138],"gain.":[139],"A":[140],"significant":[141],"contribution":[142],"this":[144,167],"study":[145],"theory":[147],"look":[150],"into":[151],"phenomenon":[154],"with":[155],"balanced":[157],"through":[160],"an":[161],"integrated":[162],"theoretical":[163],"lens.":[164],"For":[165],"practitioners,":[166],"removes":[169],"executives\u2019":[170],"doubts":[171],"about":[172],"simultaneously":[173],"employing":[174],"(soft":[177],"side)":[178,182],"(hard":[181],"as":[183],"governance":[184],"mechanisms":[185],"managing":[187],"deals.":[190]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":5}],"updated_date":"2026-10-01T08:54:57.152042","created_date":"2016-06-24T00:00:00"}