{"id":"https://openalex.org/W1864074548","doi":"https://doi.org/10.1007/978-3-642-21547-6_12","title":"Service Systems and Value Modeling from an Appreciative System Perspective","display_name":"Service Systems and Value Modeling from an Appreciative System Perspective","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W1864074548","doi":"https://doi.org/10.1007/978-3-642-21547-6_12","mag":"1864074548"},"language":"en","primary_location":{"id":"doi:10.1007/978-3-642-21547-6_12","doi":"https://doi.org/10.1007/978-3-642-21547-6_12","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-21547-6_12","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W4205572408","display_name":"Exploring Services Science"},"type":"conference-paper","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://infoscience.epfl.ch/record/163961","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5016476825","display_name":"Gil Regev","orcid":"https://orcid.org/0000-0002-9154-3320","observed_orcids":["https://orcid.org/0000-0002-9154-3320"]},"institutions":[{"id":"https://openalex.org/I5124864","display_name":"\u00c9cole Polytechnique F\u00e9d\u00e9rale de Lausanne","ror":"https://ror.org/02s376052","country_code":"CH","type":"education","lineage":["https://openalex.org/I2799323385","https://openalex.org/I5124864"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Gil Regev","raw_affiliation_strings":["Itecor, Av. Paul C\u00e9r\u00e9sole 24, cp 568, CH-1800, Vevey 1, Switzerland","School of Computer and Communication Sciences, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne (EPFL), CH-1015, Lausanne, Switzerland","Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne (EPFL)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Itecor, Av. Paul C\u00e9r\u00e9sole 24, cp 568, CH-1800, Vevey 1, Switzerland","institution_ids":[]},{"raw_affiliation_string":"School of Computer and Communication Sciences, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne (EPFL), CH-1015, Lausanne, Switzerland","institution_ids":["https://openalex.org/I5124864"]},{"raw_affiliation_string":"Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne (EPFL)","institution_ids":["https://openalex.org/I5124864"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5021749822","display_name":"Olivier Hayard","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Olivier Hayard","raw_affiliation_strings":["Itecor, Av. Paul C\u00e9r\u00e9sole 24, cp 568, CH-1800, Vevey 1, Switzerland","Itecor"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Itecor, Av. Paul C\u00e9r\u00e9sole 24, cp 568, CH-1800, Vevey 1, Switzerland","institution_ids":[]},{"raw_affiliation_string":"Itecor","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5062546471","display_name":"Alain Wegmann A","orcid":"https://orcid.org/0000-0002-8847-0191","observed_orcids":["https://orcid.org/0000-0002-8847-0191"]},"institutions":[{"id":"https://openalex.org/I5124864","display_name":"\u00c9cole Polytechnique F\u00e9d\u00e9rale de Lausanne","ror":"https://ror.org/02s376052","country_code":"CH","type":"education","lineage":["https://openalex.org/I2799323385","https://openalex.org/I5124864"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Alain Wegmann","raw_affiliation_strings":["School of Computer and Communication Sciences, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne (EPFL), CH-1015, Lausanne, Switzerland","Ecole polytechnique federale de Lausanne (EPFL);"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"School of Computer and Communication Sciences, Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne (EPFL), CH-1015, Lausanne, Switzerland","institution_ids":["https://openalex.org/I5124864"]},{"raw_affiliation_string":"Ecole polytechnique federale de Lausanne (EPFL);","institution_ids":["https://openalex.org/I5124864"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":25.8298,"has_fulltext":false,"cited_by_count":22,"citation_normalized_percentile":{"value":0.99494311,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":null,"issue":null,"first_page":"146","last_page":"157"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.9976000189781189,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.0007999999797903001,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10679","display_name":"Service-Oriented Architecture and Web Services","score":0.00039999998989515007,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/service-systems","display_name":"service systems","score":0.9290000200271606},{"id":"https://openalex.org/keywords/value-co-creation","display_name":"value co-creation","score":0.9229999780654907},{"id":"https://openalex.org/keywords/service-science","display_name":"service science","score":0.9020000100135803}],"concepts":[{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.6473321914672852},{"id":"https://openalex.org/C15587899","wikidata":"https://www.wikidata.org/wiki/Q7455812","display_name":"Service system","level":3,"score":0.5971982479095459},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4352222979068756},{"id":"https://openalex.org/C122642867","wikidata":"https://www.wikidata.org/wiki/Q179106","display_name":"Product-service system","level":3,"score":0.4311142563819885},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.40269625186920166},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.37771371006965637},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3366168141365051},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.3248922824859619},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.29915279150009155},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.17288541793823242},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.10795930027961731},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0479489266872406},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"doi:10.1007/978-3-642-21547-6_12","doi":"https://doi.org/10.1007/978-3-642-21547-6_12","is_oa":false,"landing_page_url":"https://doi.org/10.1007/978-3-642-21547-6_12","pdf_url":null,"source":{"id":"https://openalex.org/S4210177767","display_name":"Lecture notes in business information processing","issn_l":"1865-1348","issn":["1865-1348","1865-1356"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"book series"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Lecture Notes in Business Information Processing","raw_type":"book-chapter"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.452.4627","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.452.4627","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://infoscience.epfl.ch/record/163961/files/Regev Hayard Wegmann IESS1_1 Public.pdf?version=1","raw_type":"text"},{"id":"pmh:oai:infoscience.epfl.ch:163961","doi":null,"is_oa":true,"landing_page_url":"http://infoscience.epfl.ch/record/163961","pdf_url":null,"source":{"id":"https://openalex.org/S4306400487","display_name":"Infoscience (Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I5124864","host_organization_name":"\u00c9cole Polytechnique F\u00e9d\u00e9rale de Lausanne","host_organization_lineage":["https://openalex.org/I5124864"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"},{"id":"pmh:oai:infoscience.tind.io:163961","doi":null,"is_oa":true,"landing_page_url":"http://infoscience.epfl.ch/record/163961","pdf_url":null,"source":{"id":"https://openalex.org/S4306400487","display_name":"Infoscience (Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I5124864","host_organization_name":"\u00c9cole Polytechnique F\u00e9d\u00e9rale de Lausanne","host_organization_lineage":["https://openalex.org/I5124864"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nc-nd","license_id":"https://openalex.org/licenses/cc-by-nc-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"conference proceedings"}],"best_oa_location":{"id":"pmh:oai:infoscience.epfl.ch:163961","doi":null,"is_oa":true,"landing_page_url":"http://infoscience.epfl.ch/record/163961","pdf_url":null,"source":{"id":"https://openalex.org/S4306400487","display_name":"Infoscience (Ecole Polytechnique F\u00e9d\u00e9rale de Lausanne)","issn_l":null,"issn":null,"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I5124864","host_organization_name":"\u00c9cole Polytechnique F\u00e9d\u00e9rale de Lausanne","host_organization_lineage":["https://openalex.org/I5124864"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Text"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":25,"referenced_works":["https://openalex.org/W1495000709","https://openalex.org/W1498488428","https://openalex.org/W1553127547","https://openalex.org/W1562976163","https://openalex.org/W1595845096","https://openalex.org/W1620479424","https://openalex.org/W1964181393","https://openalex.org/W1968780559","https://openalex.org/W1989075208","https://openalex.org/W2005908230","https://openalex.org/W2075284967","https://openalex.org/W2111459110","https://openalex.org/W2130802381","https://openalex.org/W2140256961","https://openalex.org/W2141545072","https://openalex.org/W2147568616","https://openalex.org/W2156218005","https://openalex.org/W2160619646","https://openalex.org/W2189330886","https://openalex.org/W2799045502","https://openalex.org/W2891178231","https://openalex.org/W2970049487","https://openalex.org/W2997760804","https://openalex.org/W3023448671","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W1970464914","https://openalex.org/W2025402339","https://openalex.org/W847836597","https://openalex.org/W2470234441","https://openalex.org/W1523641596","https://openalex.org/W175445171","https://openalex.org/W3006346528","https://openalex.org/W2248968028","https://openalex.org/W2187863372","https://openalex.org/W12450093"],"abstract_inverted_index":null,"counts_by_year":[{"year":2021,"cited_by_count":3},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":6},{"year":2012,"cited_by_count":5}],"updated_date":"2026-11-03T10:50:19.383937","created_date":"2016-06-24T00:00:00"}
