{"id":"https://openalex.org/W1837523596","doi":"https://doi.org/10.24036/2288-0934","title":"Layanan di Perpustakaan Jurusan Bahasa dan Sastra Indonesia dan Daerah","display_name":"Layanan di Perpustakaan Jurusan Bahasa dan Sastra Indonesia dan Daerah","publication_year":2013,"publication_date":"2013-09-01","ids":{"openalex":"https://openalex.org/W1837523596","doi":"https://doi.org/10.24036/2288-0934","mag":"1837523596"},"language":"id","primary_location":{"id":"mag:1837523596","doi":"https://doi.org/10.24036/2288-0934","is_oa":true,"landing_page_url":"https://media.neliti.com/media/publications/327795-layanan-di-perpustakaan-jurusan-bahasa-d-2eb6bac7.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306516793","display_name":"Jurnal Ilmu Informasi Perpustakaan dan Kearsipan","issn_l":"1411-0253","issn":["1411-0253","2502-7409"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Jurnal Ilmu Informasi Perpustakaan dan Kearsipan","raw_type":null},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"diamond","oa_url":"https://media.neliti.com/media/publications/327795-layanan-di-perpustakaan-jurusan-bahasa-d-2eb6bac7.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5068784367","display_name":"Monika Pratiwi","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Monika Pratiwi","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5072874378","display_name":"Bakhtaruddin Nst.","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Bakhtaruddin Nst.","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":{"value":0.20722947,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":null,"biblio":{"volume":"2","issue":"1","first_page":"34","last_page":"39"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.5640000104904175,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10712","display_name":"Library Science and Information Literacy","score":0.5640000104904175,"subfield":{"id":"https://openalex.org/subfields/3309","display_name":"Library and Information Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12863","display_name":"Web and Library Services","score":0.21359999477863312,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13673","display_name":"Library Science and Information","score":0.13940000534057617,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/library-services","display_name":"library services","score":0.9110000133514404},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.9070000052452087},{"id":"https://openalex.org/keywords/libqual","display_name":"LibQUAL+","score":0.8930000066757202},{"id":"https://openalex.org/keywords/service-quality","display_name":"service quality","score":0.7580000162124634},{"id":"https://openalex.org/keywords/academic-library-users","display_name":"academic library users","score":0.6060000061988831},{"id":"https://openalex.org/keywords/access-to-information","display_name":"access to information","score":0.781000018119812},{"id":"https://openalex.org/keywords/access-to-collections","display_name":"access to collections","score":0.4050000011920929}],"concepts":[{"id":"https://openalex.org/C2779207338","wikidata":"https://www.wikidata.org/wiki/Q9240","display_name":"Indonesian","level":2,"score":0.7914068698883057},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5615693926811218},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.5372301340103149},{"id":"https://openalex.org/C2781312700","wikidata":"https://www.wikidata.org/wiki/Q1076099","display_name":"School library","level":2,"score":0.5189216136932373},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.5137027502059937},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5122944116592407},{"id":"https://openalex.org/C161191863","wikidata":"https://www.wikidata.org/wiki/Q199655","display_name":"Library science","level":1,"score":0.4970298111438751},{"id":"https://openalex.org/C133462117","wikidata":"https://www.wikidata.org/wiki/Q4929239","display_name":"Data collection","level":2,"score":0.45580601692199707},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.41146624088287354},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3410051465034485},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.33616358041763306},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.3309740126132965},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.2737516760826111},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.23676466941833496},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.1168956458568573},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.1105671226978302},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:1837523596","doi":"https://doi.org/10.24036/2288-0934","is_oa":true,"landing_page_url":"https://media.neliti.com/media/publications/327795-layanan-di-perpustakaan-jurusan-bahasa-d-2eb6bac7.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306516793","display_name":"Jurnal Ilmu Informasi Perpustakaan dan Kearsipan","issn_l":"1411-0253","issn":["1411-0253","2502-7409"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Jurnal Ilmu Informasi Perpustakaan dan Kearsipan","raw_type":null}],"best_oa_location":{"id":"mag:1837523596","doi":"https://doi.org/10.24036/2288-0934","is_oa":true,"landing_page_url":"https://media.neliti.com/media/publications/327795-layanan-di-perpustakaan-jurusan-bahasa-d-2eb6bac7.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306516793","display_name":"Jurnal Ilmu Informasi Perpustakaan dan Kearsipan","issn_l":"1411-0253","issn":["1411-0253","2502-7409"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Jurnal Ilmu Informasi Perpustakaan dan Kearsipan","raw_type":null},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","score":0.4156000018119812,"display_name":"Quality education"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W2797900633","https://openalex.org/W3176985085","https://openalex.org/W7218833715","https://openalex.org/W2742677548","https://openalex.org/W2509530015","https://openalex.org/W4402175279","https://openalex.org/W4415456017","https://openalex.org/W4392063159","https://openalex.org/W2905023423","https://openalex.org/W2606867035"],"abstract_inverted_index":{"The":[0,76],"purpose":[1],"of":[2,10,16,22,26,43,53,56,73,99,105],"this":[3],"paper":[4],"were":[5,32,108],"to":[6,69,89,117],"describe":[7],"the":[8,14,20,29,41,44,51,62,71,74,97,100,103,111,120,129,136],"quality":[9,52],"library":[11,54,113,155],"services":[12,55,137],"and":[13,24,28,59,61,102,115,119],"level":[15],"student":[17],"satisfaction":[18],"in":[19],"Department":[21,64],"Language":[23,58],"Literature":[25,60],"Indonesia":[27],"Region.":[30],"Data":[31],"collected":[33],"through":[34],"LibQUAL":[35,159],"+TM":[36,160],"questionnaires.":[38],"Based":[39],"on":[40],"results":[42],"data":[45],"analysis,":[46],"it":[47],"was":[48,85],"found":[49],"that":[50,81],"Indonesian":[57],"Regions":[63],"has":[65,122],"not":[66,86,123,132],"been":[67],"able":[68,88],"meet":[70,90],"expectations":[72,84],"users.":[75],"variables":[77],"(overall":[78],"dimensions)":[79],"showed":[80],"users\u2019":[82,91,125],"minimum":[83,126],"be":[87],"expectation.":[92],"Only":[93],"two":[94],"variables,":[95],"namely":[96],"influence":[98],"service,":[101],"ease":[104],"obtaining":[106],"information":[107,118],"fulfilled,":[109],"whereas":[110],"variable":[112],"building,":[114],"access":[116],"collection":[121],"met":[124],"expectations.":[127],"Overall,":[128],"respondents":[130],"do":[131],"feel":[133],"satisfied":[134],"with":[135],"received.":[138],"Keywords":[151],":":[154],"services;":[156],"user":[157],"satisfaction;":[158]},"counts_by_year":[],"updated_date":"2026-10-28T10:33:24.094632","created_date":"2016-06-24T00:00:00"}
