{"id":"https://openalex.org/W182328006","doi":null,"title":"The impact of schadenfreude as an emotional frame in crisis communications on perception of corporate reputation","display_name":"The impact of schadenfreude as an emotional frame in crisis communications on perception of corporate reputation","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W182328006","mag":"182328006"},"language":"en","primary_location":{"id":"pmh:oai:surface.syr.edu:com_etd-1092","doi":null,"is_oa":true,"landing_page_url":"https://surface.syr.edu/com_etd/93","pdf_url":"https://surface.syr.edu/cgi/viewcontent.cgi?article=1092&context=com_etd","source":{"id":"https://openalex.org/S4306401700","display_name":"Syracuse University Libraries (Syracuse University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I70983195","host_organization_name":"Syracuse University","host_organization_lineage":["https://openalex.org/I70983195"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Mass Communications - Dissertations","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://surface.syr.edu/cgi/viewcontent.cgi?article=1092&context=com_etd","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5022646845","display_name":"Kristi Suzanne Gilmore","orcid":"https://orcid.org/0009-0005-0827-537X","observed_orcids":["https://orcid.org/0009-0005-0827-537X"]},"institutions":[{"id":"https://openalex.org/I70983195","display_name":"Syracuse University","ror":"https://ror.org/025r5qe02","country_code":"US","type":"education","lineage":["https://openalex.org/I70983195"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Kristi Suzanne Gilmore","raw_affiliation_strings":["syracuse University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"syracuse University","institution_ids":["https://openalex.org/I70983195"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5022646845"],"corresponding_institution_ids":["https://openalex.org/I70983195"],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":true,"cited_by_count":3,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9804999828338623,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11121","display_name":"Public Relations and Crisis Communication","score":0.9804999828338623,"subfield":{"id":"https://openalex.org/subfields/3315","display_name":"Communication"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12738","display_name":"Corporate Identity and Reputation","score":0.01940000057220459,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12313","display_name":"Emotions and Moral Behavior","score":0.0,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/schadenfreude","display_name":"schadenfreude","score":1.0},{"id":"https://openalex.org/keywords/crisis-communication","display_name":"crisis communication","score":0.8220000267028809},{"id":"https://openalex.org/keywords/corporate-reputation","display_name":"corporate reputation","score":0.9810000061988831},{"id":"https://openalex.org/keywords/stakeholder-emotions","display_name":"stakeholder emotions","score":0.9900000095367432},{"id":"https://openalex.org/keywords/sadness","display_name":"sadness","score":0.9419999718666077},{"id":"https://openalex.org/keywords/anger","display_name":"anger","score":1.0},{"id":"https://openalex.org/keywords/third-person-effect","display_name":"third-person effect","score":0.9660000205039978},{"id":"https://openalex.org/keywords/social-identity-theory","display_name":"social identity theory","score":1.0},{"id":"https://openalex.org/keywords/gender-differences","display_name":"gender differences","score":0.6959999799728394}],"concepts":[{"id":"https://openalex.org/C2779812673","wikidata":"https://www.wikidata.org/wiki/Q169251","display_name":"Sadness","level":3,"score":0.8120762705802917},{"id":"https://openalex.org/C48798503","wikidata":"https://www.wikidata.org/wiki/Q877546","display_name":"Reputation","level":2,"score":0.731858491897583},{"id":"https://openalex.org/C2779302386","wikidata":"https://www.wikidata.org/wiki/Q79871","display_name":"Anger","level":2,"score":0.713188648223877},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.6717103719711304},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.6238229870796204},{"id":"https://openalex.org/C2776058685","wikidata":"https://www.wikidata.org/wiki/Q378874","display_name":"Crisis communication","level":2,"score":0.6178278923034668},{"id":"https://openalex.org/C122980154","wikidata":"https://www.wikidata.org/wiki/Q205555","display_name":"Feeling","level":2,"score":0.5366015434265137},{"id":"https://openalex.org/C26760741","wikidata":"https://www.wikidata.org/wiki/Q160402","display_name":"Perception","level":2,"score":0.509963870048523},{"id":"https://openalex.org/C98447023","wikidata":"https://www.wikidata.org/wiki/Q1540351","display_name":"Social identity theory","level":3,"score":0.43750548362731934},{"id":"https://openalex.org/C169087156","wikidata":"https://www.wikidata.org/wiki/Q2131593","display_name":"Framing (construction)","level":2,"score":0.43720579147338867},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.2282213270664215},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.21544179320335388},{"id":"https://openalex.org/C180872759","wikidata":"https://www.wikidata.org/wiki/Q874405","display_name":"Social group","level":2,"score":0.14641055464744568},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.08258867263793945},{"id":"https://openalex.org/C66938386","wikidata":"https://www.wikidata.org/wiki/Q633538","display_name":"Structural engineering","level":1,"score":0.0},{"id":"https://openalex.org/C169760540","wikidata":"https://www.wikidata.org/wiki/Q207011","display_name":"Neuroscience","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:surface.syr.edu:com_etd-1092","doi":null,"is_oa":true,"landing_page_url":"https://surface.syr.edu/com_etd/93","pdf_url":"https://surface.syr.edu/cgi/viewcontent.cgi?article=1092&context=com_etd","source":{"id":"https://openalex.org/S4306401700","display_name":"Syracuse University Libraries (Syracuse University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I70983195","host_organization_name":"Syracuse University","host_organization_lineage":["https://openalex.org/I70983195"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Mass Communications - Dissertations","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.456.7217","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.456.7217","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},{"id":"mag:182328006","doi":null,"is_oa":false,"landing_page_url":"https://surface.syr.edu/cgi/viewcontent.cgi?article=1092&context=com_etd","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:surface.syr.edu:com_etd-1092","doi":null,"is_oa":true,"landing_page_url":"https://surface.syr.edu/com_etd/93","pdf_url":"https://surface.syr.edu/cgi/viewcontent.cgi?article=1092&context=com_etd","source":{"id":"https://openalex.org/S4306401700","display_name":"Syracuse University Libraries (Syracuse University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I70983195","host_organization_name":"Syracuse University","host_organization_lineage":["https://openalex.org/I70983195"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Mass Communications - Dissertations","raw_type":"text"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W182328006.pdf","grobid_xml":"https://content.openalex.org/works/W182328006.grobid-xml"},"referenced_works_count":87,"referenced_works":["https://openalex.org/W29938331","https://openalex.org/W268257668","https://openalex.org/W1167334538","https://openalex.org/W1269562257","https://openalex.org/W1510003388","https://openalex.org/W1533090229","https://openalex.org/W1547661820","https://openalex.org/W1548819009","https://openalex.org/W1595081373","https://openalex.org/W1602341994","https://openalex.org/W1603489068","https://openalex.org/W1608712624","https://openalex.org/W1807038256","https://openalex.org/W1933665808","https://openalex.org/W1964600090","https://openalex.org/W1972237209","https://openalex.org/W1975456960","https://openalex.org/W1979603196","https://openalex.org/W1981699781","https://openalex.org/W1986936900","https://openalex.org/W1987213596","https://openalex.org/W1989046657","https://openalex.org/W1996547717","https://openalex.org/W1997110940","https://openalex.org/W1998511687","https://openalex.org/W2001442493","https://openalex.org/W2001502570","https://openalex.org/W2002818000","https://openalex.org/W2005088528","https://openalex.org/W2006147138","https://openalex.org/W2008568662","https://openalex.org/W2012952592","https://openalex.org/W2015014267","https://openalex.org/W2018255452","https://openalex.org/W2019894798","https://openalex.org/W2025468358","https://openalex.org/W2028423999","https://openalex.org/W2029838388","https://openalex.org/W2034435403","https://openalex.org/W2036207632","https://openalex.org/W2038057831","https://openalex.org/W2038238636","https://openalex.org/W2043574531","https://openalex.org/W2045006670","https://openalex.org/W2045678587","https://openalex.org/W2047514118","https://openalex.org/W2052116148","https://openalex.org/W2054294359","https://openalex.org/W2056409287","https://openalex.org/W2057045305","https://openalex.org/W2059003516","https://openalex.org/W2059596237","https://openalex.org/W2063784089","https://openalex.org/W2068377618","https://openalex.org/W2076361923","https://openalex.org/W2077623351","https://openalex.org/W2080965619","https://openalex.org/W2081003893","https://openalex.org/W2088383879","https://openalex.org/W2093738325","https://openalex.org/W2093790028","https://openalex.org/W2095258229","https://openalex.org/W2098012516","https://openalex.org/W2100201014","https://openalex.org/W2104284801","https://openalex.org/W2113448408","https://openalex.org/W2120599646","https://openalex.org/W2125275681","https://openalex.org/W2129332419","https://openalex.org/W2135229063","https://openalex.org/W2139850812","https://openalex.org/W2145401142","https://openalex.org/W2146176212","https://openalex.org/W2147552693","https://openalex.org/W2148905283","https://openalex.org/W2150545684","https://openalex.org/W2151075942","https://openalex.org/W2153768993","https://openalex.org/W2157565420","https://openalex.org/W2161779351","https://openalex.org/W2164090176","https://openalex.org/W2332694823","https://openalex.org/W2499842506","https://openalex.org/W2597893605","https://openalex.org/W2914795080","https://openalex.org/W3123096462","https://openalex.org/W4240888794"],"related_works":["https://openalex.org/W4407858015","https://openalex.org/W2041330045","https://openalex.org/W2499842506","https://openalex.org/W2522216748","https://openalex.org/W2980748935","https://openalex.org/W3141015176","https://openalex.org/W2889832803","https://openalex.org/W4308192479","https://openalex.org/W2244869399","https://openalex.org/W4403129929"],"abstract_inverted_index":{"This":[0],"dissertation":[1],"expands":[2],"on":[3,8,164,201,226],"the":[4,9,25,34,50,61,85,94,127,138],"recent":[5],"research":[6],"focus":[7],"role":[10,92],"of":[11,27,36,43,54,63,67,172,178],"stakeholder":[12],"emotions":[13,26,53,136],"in":[14,38,58,93,122,132,137,151,186,209],"crisis":[15,95,124,152,187],"communications.":[16,125],"Using":[17],"a":[18,72,77,147,160,179,182,223],"2x2":[19],"experimental":[20],"design,":[21],"this":[22,59],"study":[23],"explores":[24],"sadness":[28,55],"and":[29,56,109,119,155,174,191],"anger,":[30],"as":[31,33,146],"well":[32],"concept":[35,62,148,185],"schadenfreude":[37,64,145],"relationship":[39,100],"to":[40,48,84,87,115,212,220],"stakeholders'":[41],"perceptions":[42],"corporate":[44,103],"reputation.":[45,104,227],"In":[46],"addition":[47],"using":[49],"previously":[51,183],"tested":[52],"anger":[57,173],"context,":[60],"(the":[65],"feeling":[66],"pleasure":[68],"one":[69,204],"experiences":[70],"when":[71],"person":[73],"or":[74,79,205],"organization":[75],"suffers":[76],"misfortune":[78],"set":[80],"back)":[81],"was":[82,141,189,218],"re-introduced":[83],"field":[86],"better":[88],"assess":[89],"its":[90,99,168],"potential":[91,120],"communication":[96,153],"process,":[97],"specifically":[98],"with":[101,203],"perceived":[102,165,198],"Additionally,":[105],"both":[106],"third-person":[107,180],"effect":[108,163,225],"social":[110,192],"identity":[111,193],"theory":[112,194],"were":[113,130],"introduced":[114],"explore":[116],"their":[117],"presence,":[118],"application,":[121],"future":[123],"While":[126],"stimulus":[128],"materials":[129],"unsuccessful":[131],"creating":[133],"significantly":[134],"different":[135,162],"subjects,":[139],"there":[140],"an":[142,210],"indication":[143],"that":[144,156],"is":[149],"present":[150],"scenarios":[154],"it":[157],"may":[158],"have":[159,221],"distinctly":[161],"reputation":[166,199],"than":[167],"more":[169],"negative":[170],"counterparts":[171],"sadness.":[175],"The":[176],"presence":[177],"effect,":[181],"under-studied":[184],"communications,":[188],"found":[190,219],"held":[195],"true,":[196],"predicting":[197],"based":[200],"identification":[202],"another":[206],"party/group.":[207],"Finally,":[208],"effort":[211],"control":[213],"for":[214],"demographic":[215],"variables,":[216],"gender":[217],"had":[222],"mitigating":[224]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}