{"id":"https://openalex.org/W1677067","doi":null,"title":"Trust, choice and online shopping","display_name":"Trust, choice and online shopping","publication_year":2002,"publication_date":"2002-01-01","ids":{"openalex":"https://openalex.org/W1677067","mag":"1677067"},"language":"en","primary_location":{"id":"pmh:oai:ro.uow.edu.au:commpapers-1851","doi":null,"is_oa":true,"landing_page_url":"https://ro.uow.edu.au/commpapers/802","pdf_url":"https://ro.uow.edu.au/commpapers/802","source":{"id":"https://openalex.org/S4306400510","display_name":"Research Online (University of Wollongong)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I204824540","host_organization_name":"University of Wollongong","host_organization_lineage":["https://openalex.org/I204824540"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Faculty of Commerce - Papers (Archive)","raw_type":"presentation"},"volume":null,"type":"other","is_traditional":false,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://ro.uow.edu.au/commpapers/802","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5001083878","display_name":"Lawrence Ang","orcid":"https://orcid.org/0000-0001-8593-7094","observed_orcids":["https://orcid.org/0000-0001-8593-7094"]},"institutions":[{"id":"https://openalex.org/I99043593","display_name":"Macquarie University","ror":"https://ror.org/01sf06y89","country_code":"AU","type":"education","lineage":["https://openalex.org/I99043593"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Lawrence Ang","raw_affiliation_strings":["Macquarie University"],"raw_orcid":"https://orcid.org/0000-0001-8593-7094","affiliations":[{"raw_affiliation_string":"Macquarie University","institution_ids":["https://openalex.org/I99043593"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5026918405","display_name":"Chris Dubelaar","orcid":"https://orcid.org/0000-0002-4052-2052","observed_orcids":["https://orcid.org/0000-0002-4052-2052"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chris Dubelaar","raw_affiliation_strings":["Department of Marketing"],"raw_orcid":"https://orcid.org/0000-0002-4052-2052","affiliations":[{"raw_affiliation_string":"Department of Marketing","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5091021567","display_name":"Boon-Chye Lee","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I204824540","display_name":"University of Wollongong","ror":"https://ror.org/00jtmb277","country_code":"AU","type":"education","lineage":["https://openalex.org/I204824540"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Boon-Chye Lee","raw_affiliation_strings":["University of Wollongong"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Wollongong","institution_ids":["https://openalex.org/I204824540"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":2,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":"7","last_page":"17"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9595000147819519,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.9595000147819519,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11045","display_name":"Privacy, Security, and Data Protection","score":0.01940000057220459,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.008700000122189522,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-trust","display_name":"online trust","score":0.7680000066757202},{"id":"https://openalex.org/keywords/online-transactions","display_name":"online transactions","score":0.593999981880188},{"id":"https://openalex.org/keywords/consumer-choice","display_name":"consumer choice","score":0.734000027179718},{"id":"https://openalex.org/keywords/online-shopping","display_name":"online shopping","score":0.6850000023841858},{"id":"https://openalex.org/keywords/perceived-value","display_name":"perceived value","score":0.5730000138282776},{"id":"https://openalex.org/keywords/product-categories","display_name":"product categories","score":0.7020000219345093},{"id":"https://openalex.org/keywords/price-discounts","display_name":"discounts","score":0.996999979019165},{"id":"https://openalex.org/keywords/delivery-time","display_name":"delivery time","score":0.9819999933242798},{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.6349999904632568}],"concepts":[{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.7391504049301147},{"id":"https://openalex.org/C75949130","wikidata":"https://www.wikidata.org/wiki/Q848010","display_name":"Database transaction","level":2,"score":0.6963637471199036},{"id":"https://openalex.org/C33676613","wikidata":"https://www.wikidata.org/wiki/Q13415176","display_name":"Dimension (graph theory)","level":2,"score":0.663688063621521},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6529248952865601},{"id":"https://openalex.org/C2982881734","wikidata":"https://www.wikidata.org/wiki/Q212930","display_name":"Internet shopping","level":3,"score":0.5709465742111206},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5581449270248413},{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.5065275430679321},{"id":"https://openalex.org/C177264268","wikidata":"https://www.wikidata.org/wiki/Q1514741","display_name":"Set (abstract data type)","level":2,"score":0.4870770275592804},{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.4864656627178192},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.4687991738319397},{"id":"https://openalex.org/C108827166","wikidata":"https://www.wikidata.org/wiki/Q175975","display_name":"Internet privacy","level":1,"score":0.45005273818969727},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3721158504486084},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.23589462041854858},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.15073564648628235},{"id":"https://openalex.org/C119857082","wikidata":"https://www.wikidata.org/wiki/Q2539","display_name":"Machine learning","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C202444582","wikidata":"https://www.wikidata.org/wiki/Q837863","display_name":"Pure mathematics","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:ro.uow.edu.au:commpapers-1851","doi":null,"is_oa":true,"landing_page_url":"https://ro.uow.edu.au/commpapers/802","pdf_url":"https://ro.uow.edu.au/commpapers/802","source":{"id":"https://openalex.org/S4306400510","display_name":"Research Online (University of Wollongong)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I204824540","host_organization_name":"University of Wollongong","host_organization_lineage":["https://openalex.org/I204824540"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Faculty of Commerce - Papers (Archive)","raw_type":"presentation"},{"id":"pmh:oai:figshare.com:article/27692460","doi":null,"is_oa":false,"landing_page_url":"https://figshare.com/articles/conference_contribution/Trust_choice_and_online_shopping/27692460","pdf_url":null,"source":{"id":"https://openalex.org/S4377196282","display_name":"Figshare","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210132348","host_organization_name":"Figshare (United Kingdom)","host_organization_lineage":["https://openalex.org/I4210132348"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference contribution"},{"id":"mag:1677067","doi":null,"is_oa":false,"landing_page_url":"https://research.monash.edu/en/publications/trust-choice-and-online-shopping","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:ro.uow.edu.au:commpapers-1851","doi":null,"is_oa":true,"landing_page_url":"https://ro.uow.edu.au/commpapers/802","pdf_url":"https://ro.uow.edu.au/commpapers/802","source":{"id":"https://openalex.org/S4306400510","display_name":"Research Online (University of Wollongong)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I204824540","host_organization_name":"University of Wollongong","host_organization_lineage":["https://openalex.org/I204824540"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Faculty of Commerce - Papers (Archive)","raw_type":"presentation"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1677067.pdf","grobid_xml":"https://content.openalex.org/works/W1677067.grobid-xml"},"referenced_works_count":24,"referenced_works":["https://openalex.org/W1515344919","https://openalex.org/W1590406013","https://openalex.org/W1604489340","https://openalex.org/W1762468477","https://openalex.org/W1810415301","https://openalex.org/W1934866278","https://openalex.org/W1967295847","https://openalex.org/W1989918382","https://openalex.org/W1991384910","https://openalex.org/W1994827628","https://openalex.org/W2016529195","https://openalex.org/W2030483771","https://openalex.org/W2058583438","https://openalex.org/W2065189722","https://openalex.org/W2076607765","https://openalex.org/W2087167323","https://openalex.org/W2112073202","https://openalex.org/W2118502934","https://openalex.org/W2129125364","https://openalex.org/W2137247419","https://openalex.org/W2142175015","https://openalex.org/W2164298839","https://openalex.org/W2337430557","https://openalex.org/W2491563900"],"related_works":["https://openalex.org/W574180519","https://openalex.org/W4245669186","https://openalex.org/W2788929609","https://openalex.org/W7098344258","https://openalex.org/W2131896026","https://openalex.org/W7006483438","https://openalex.org/W7110579525","https://openalex.org/W2064672760","https://openalex.org/W2580118294","https://openalex.org/W4237624867"],"abstract_inverted_index":{"Trust":[0],"is":[1,51,60],"a":[2,11,30],"major":[3],"issue":[4],"in":[5,38],"Internet":[6,17,58],"transactions.":[7],"This":[8],"paper":[9],"presents":[10],"model":[12],"of":[13,23,41,66,72],"trust":[14],"on":[15,20,33,74],"the":[16,27,39,54,68,70,75],"that":[18,53],"focuses":[19],"three":[21,64],"dimensions":[22,35],"trust.":[24],"It":[25,50],"investigates":[26],"perceived":[28],"value":[29],"consumer":[31],"places":[32],"these":[34,63],"when":[36],"set":[37],"context":[40],"different":[42],"product":[43],"categories,":[44],"price":[45],"discounts,":[46],"and":[47],"delivery":[48],"time.":[49],"argued":[52],"more":[55],"willing":[56],"an":[57],"merchant":[59],"to":[61],"heed":[62],"dimension":[65],"trusts,":[67],"greater":[69],"probability":[71],"transaction":[73],"Internet.":[76]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1}],"updated_date":"2026-09-11T09:22:31.653822","created_date":"2016-06-24T00:00:00"}
