{"id":"https://openalex.org/W1662020488","doi":"https://doi.org/10.1002/j.1681-4835.2004.tb00110.x","title":"Software Outsourcing in Vietnam: A Case Study of a Locally Operating Pioneer","display_name":"Software Outsourcing in Vietnam: A Case Study of a Locally Operating Pioneer","publication_year":2004,"publication_date":"2004-04-01","ids":{"openalex":"https://openalex.org/W1662020488","doi":"https://doi.org/10.1002/j.1681-4835.2004.tb00110.x","mag":"1662020488"},"language":"en","primary_location":{"id":"doi:10.1002/j.1681-4835.2004.tb00110.x","doi":"https://doi.org/10.1002/j.1681-4835.2004.tb00110.x","is_oa":true,"landing_page_url":"https://doi.org/10.1002/j.1681-4835.2004.tb00110.x","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/j.1681-4835.2004.tb00110.x","source":{"id":"https://openalex.org/S2764662733","display_name":"The Electronic Journal of Information Systems in Developing Countries","issn_l":"1681-4835","issn":["1681-4835"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"bronze","oa_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/j.1681-4835.2004.tb00110.x","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5081660777","display_name":"John M. Gallaugher","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I103531236","display_name":"Boston College","ror":"https://ror.org/02n2fzt79","country_code":"US","type":"education","lineage":["https://openalex.org/I103531236"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"John Gallaugher","raw_affiliation_strings":["Carroll School of Management Boston College Chestnut Hill, MA USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Carroll School of Management Boston College Chestnut Hill, MA USA","institution_ids":["https://openalex.org/I103531236"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5036027288","display_name":"Greg Stoller","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I103531236","display_name":"Boston College","ror":"https://ror.org/02n2fzt79","country_code":"US","type":"education","lineage":["https://openalex.org/I103531236"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Greg Stoller","raw_affiliation_strings":["Carroll School of Management Boston College Chestnut Hill, MA USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Carroll School of Management Boston College Chestnut Hill, MA USA","institution_ids":["https://openalex.org/I103531236"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5036027288","https://openalex.org/A5081660777"],"corresponding_institution_ids":["https://openalex.org/I103531236"],"apc_list":{"value":3590,"currency":"USD","value_usd":3590},"apc_paid":null,"fwci":1.8462,"has_fulltext":true,"cited_by_count":16,"citation_normalized_percentile":{"value":0.88065041,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":96},"biblio":{"volume":"17","issue":"1","first_page":"1","last_page":"18"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":1.0,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10415","display_name":"International Business and FDI","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.0,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/software-outsourcing","display_name":"software outsourcing","score":0.9670000076293945},{"id":"https://openalex.org/keywords/developing-countries","display_name":"developing countries","score":0.777999997138977},{"id":"https://openalex.org/keywords/strategic-partners","display_name":"strategic partners","score":0.5669999718666077},{"id":"https://openalex.org/keywords/vietnam","display_name":"Vietnam","score":0.7870000004768372},{"id":"https://openalex.org/keywords/critical-success-factors","display_name":"success factors","score":0.7590000033378601},{"id":"https://openalex.org/keywords/national-factors","display_name":"national factors","score":0.4790000021457672},{"id":"https://openalex.org/keywords/industry-factors","display_name":"industry factors","score":0.621999979019165}],"concepts":[{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.8548411130905151},{"id":"https://openalex.org/C2778330380","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Offshore outsourcing","level":4,"score":0.7296674251556396},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6558409929275513},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5540979504585266},{"id":"https://openalex.org/C18762648","wikidata":"https://www.wikidata.org/wiki/Q42213","display_name":"Work (physics)","level":2,"score":0.5277410745620728},{"id":"https://openalex.org/C83864248","wikidata":"https://www.wikidata.org/wiki/Q177323","display_name":"Developing country","level":2,"score":0.4731213450431824},{"id":"https://openalex.org/C26517878","wikidata":"https://www.wikidata.org/wiki/Q228039","display_name":"Key (lock)","level":2,"score":0.4393021762371063},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.40546759963035583},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.4025411903858185},{"id":"https://openalex.org/C39302471","wikidata":"https://www.wikidata.org/wiki/Q9051832","display_name":"Offshoring","level":3,"score":0.35123807191848755},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.2565383315086365},{"id":"https://openalex.org/C50522688","wikidata":"https://www.wikidata.org/wiki/Q189833","display_name":"Economic growth","level":1,"score":0.2127794623374939},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.16668173670768738},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.07818764448165894},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C78519656","wikidata":"https://www.wikidata.org/wiki/Q101333","display_name":"Mechanical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/j.1681-4835.2004.tb00110.x","doi":"https://doi.org/10.1002/j.1681-4835.2004.tb00110.x","is_oa":true,"landing_page_url":"https://doi.org/10.1002/j.1681-4835.2004.tb00110.x","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/j.1681-4835.2004.tb00110.x","source":{"id":"https://openalex.org/S2764662733","display_name":"The Electronic Journal of Information Systems in Developing Countries","issn_l":"1681-4835","issn":["1681-4835"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","raw_type":"journal-article"}],"best_oa_location":{"id":"doi:10.1002/j.1681-4835.2004.tb00110.x","doi":"https://doi.org/10.1002/j.1681-4835.2004.tb00110.x","is_oa":true,"landing_page_url":"https://doi.org/10.1002/j.1681-4835.2004.tb00110.x","pdf_url":"https://onlinelibrary.wiley.com/doi/pdfdirect/10.1002/j.1681-4835.2004.tb00110.x","source":{"id":"https://openalex.org/S2764662733","display_name":"The Electronic Journal of Information Systems in Developing Countries","issn_l":"1681-4835","issn":["1681-4835"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"THE ELECTRONIC JOURNAL OF INFORMATION SYSTEMS IN DEVELOPING COUNTRIES","raw_type":"journal-article"},"sustainable_development_goals":[{"score":0.8970999717712402,"display_name":"Industry, innovation and infrastructure","id":"https://metadata.un.org/sdg/9"},{"score":0.6452000141143799,"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8"},{"score":0.5217000246047974,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"sustainable_development_goals_aurora":[{"score":0.49000000953674316,"display_name":"Partnerships for the goals","id":"https://metadata.un.org/sdg/17"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1662020488.pdf","grobid_xml":"https://content.openalex.org/works/W1662020488.grobid-xml"},"referenced_works_count":31,"referenced_works":["https://openalex.org/W201807135","https://openalex.org/W1498806680","https://openalex.org/W1519913602","https://openalex.org/W1524237663","https://openalex.org/W1527353115","https://openalex.org/W1547401351","https://openalex.org/W1548771125","https://openalex.org/W1548829586","https://openalex.org/W1590074231","https://openalex.org/W1816652308","https://openalex.org/W1941350871","https://openalex.org/W1972253466","https://openalex.org/W1983903631","https://openalex.org/W2016648896","https://openalex.org/W2042786149","https://openalex.org/W2084737593","https://openalex.org/W2089026078","https://openalex.org/W2107216373","https://openalex.org/W2115780297","https://openalex.org/W2122593565","https://openalex.org/W2147881652","https://openalex.org/W2157023132","https://openalex.org/W2160157085","https://openalex.org/W2171272451","https://openalex.org/W2408899164","https://openalex.org/W2772533371","https://openalex.org/W2932440884","https://openalex.org/W3014715894","https://openalex.org/W4298160530","https://openalex.org/W4300110349","https://openalex.org/W4388881449"],"related_works":["https://openalex.org/W62263479","https://openalex.org/W349168987","https://openalex.org/W2169620733","https://openalex.org/W126584499","https://openalex.org/W4206443079","https://openalex.org/W3214341046","https://openalex.org/W7146542759","https://openalex.org/W4256565776","https://openalex.org/W3163516298","https://openalex.org/W7169779300"],"abstract_inverted_index":{"Abstract":[0],"This":[1],"paper":[2,105],"explores":[3],"the":[4,104,111,126,166,221,241],"following":[5],"question":[6,98],"of":[7,146,165,224],"key":[8,108,132],"interest":[9],"to":[10,31,33,38,49,63,185,239,243],"researchers":[11],"and":[12,58,71,99,210,227],"practitioners":[13],"concerned":[14],"with":[15],"offshore":[16,25,115,205],"IS":[17,56],"outsourcing":[18,116,190,206],"in":[19,28,44,90,117,157,182,230,235],"developing":[20,29,183],"countries:":[21],"How":[22],"are":[23],"potential":[24,213],"partners":[26],"operating":[27,234],"nations":[30,184],"mature":[32],"be":[34,208],"considered":[35],"more":[36],"attractive":[37],"suitors?":[39],"Indeed,":[40],"for":[41,114,175,200,215],"firms":[42,181],"located":[43],"what":[45],"Carmel":[46],"(2003)":[47],"refers":[48],"as":[50,129,131,187],"Tier":[51,92,119,159],"Four,":[52],"or":[53],"less":[54],"developed":[55],"producing":[57],"exporting":[59],"nations,":[60],"an":[61],"advancement":[62],"become":[64,83],"a":[65,79,84,91,118,143,147,158,173,232,236],"strategic":[66,85,149,188,244],"partner":[67,86,150],"challenges":[68,133],"conventional":[69],"wisdom":[70],"theoretical":[72],"expectations.":[73],"However":[74],"our":[75,101],"work":[76,219],"has":[77,82,152],"identified":[78],"firm":[80,202,233],"that":[81,134,151,179],"despite":[87,154],"being":[88,155],"headquartered":[89,156],"Four":[93,120,160],"country.":[94],"In":[95],"exploring":[96,196],"this":[97,139],"examining":[100],"exemplar":[102],"firm,":[103,167,225],"makes":[106],"three":[107],"contributions:":[109],"First,":[110],"contemporary":[112],"context":[113],"nation":[121,238],"(Vietnam)":[122],"is":[123],"explored,":[124],"illustrating":[125],"nation's":[127],"advantages":[128],"well":[130],"limit":[135],"expansion.":[136],"Second,":[137],"against":[138],"backdrop":[140],"we":[141,193,211],"offer":[142],"case":[144],"study":[145],"successful":[148],"emerged":[153],"nation.":[161],"A":[162],"theory\u2010grounded":[163],"analysis":[164],"Glass":[168],"Egg":[169],"Digital":[170],"Media,":[171],"provides":[172],"lens":[174],"identifying":[176],"success":[177],"factors":[178,229],"enable":[180],"emerge":[186],"technology":[189],"partners.":[191],"Finally,":[192],"end":[194],"by":[195],"how":[197],"existing":[198],"models":[199],"considering":[201],"attitudes":[203],"toward":[204],"can":[207],"expanded":[209],"highlight":[212],"areas":[214],"future":[216],"research.":[217],"Our":[218],"demonstrates":[220],"important":[222],"interplay":[223],"industry,":[226],"national":[228],"enabling":[231],"Tier\u2010Four":[237],"make":[240],"leap":[242],"partner.":[245]},"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}
