{"id":"https://openalex.org/W1659317639","doi":null,"title":"Determinants of Organizational Citizenship Behaviour: A Review of Literature","display_name":"Determinants of Organizational Citizenship Behaviour: A Review of Literature","publication_year":2012,"publication_date":"2012-09-03","ids":{"openalex":"https://openalex.org/W1659317639","mag":"1659317639"},"language":"en","primary_location":{"id":"mag:1659317639","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2141013_code1322996.pdf?abstractid=2141013&mirid=1","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null},"volume":null,"type":"preprint","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2141013_code1322996.pdf?abstractid=2141013&mirid=1","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5100962909","display_name":"Shweta Jha","orcid":"https://orcid.org/0009-0003-3133-1910","observed_orcids":["https://orcid.org/0009-0003-3133-1910"]},"institutions":[{"id":"https://openalex.org/I3130994624","display_name":"Apeejay Stya University","ror":"https://ror.org/00s0qnx27","country_code":"IN","type":"education","lineage":["https://openalex.org/I3130994624"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Shweta Jha","raw_affiliation_strings":["Apeejay School of Management"],"raw_orcid":"https://orcid.org/0009-0003-3133-1910","affiliations":[{"raw_affiliation_string":"Apeejay School of Management","institution_ids":["https://openalex.org/I3130994624"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101479397","display_name":"Srirang Kumar Jha","orcid":"https://orcid.org/0000-0002-9885-1545","observed_orcids":["https://orcid.org/0000-0002-9885-1545"]},"institutions":[{"id":"https://openalex.org/I3130994624","display_name":"Apeejay Stya University","ror":"https://ror.org/00s0qnx27","country_code":"IN","type":"education","lineage":["https://openalex.org/I3130994624"]}],"countries":["IN"],"is_corresponding":false,"raw_author_name":"Srirang Jha","raw_affiliation_strings":["Apeejay School of Management"],"raw_orcid":"https://orcid.org/0000-0002-9885-1545","affiliations":[{"raw_affiliation_string":"Apeejay School of Management","institution_ids":["https://openalex.org/I3130994624"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I3130994624"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":13,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9496999979019165,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.9496999979019165,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.04910000041127205,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11543","display_name":"Employee Performance and Motivation","score":0.00019999999494757503,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/organizational-citizenship-behavior","display_name":"organizational citizenship behavior","score":0.9079999923706055},{"id":"https://openalex.org/keywords/organizational-culture","display_name":"organizational culture","score":0.8849999904632568},{"id":"https://openalex.org/keywords/organizational-climate","display_name":"organizational climate","score":0.9990000128746033},{"id":"https://openalex.org/keywords/internal-communication","display_name":"internal communication","score":0.8640000224113464},{"id":"https://openalex.org/keywords/employee-citizenship-behavior","display_name":"employee citizenship behavior","score":0.6230000257492065}],"concepts":[{"id":"https://openalex.org/C126583095","wikidata":"https://www.wikidata.org/wiki/Q1548752","display_name":"Organizational citizenship behavior","level":3,"score":0.8916732668876648},{"id":"https://openalex.org/C2780781376","wikidata":"https://www.wikidata.org/wiki/Q42138","display_name":"Citizenship","level":3,"score":0.6517642736434937},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.4578075110912323},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4316408038139343},{"id":"https://openalex.org/C83030740","wikidata":"https://www.wikidata.org/wiki/Q267236","display_name":"Organizational commitment","level":2,"score":0.4225097596645355},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.39843249320983887},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.34139639139175415},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.3354378044605255},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.05475035309791565},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:1659317639","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2141013_code1322996.pdf?abstractid=2141013&mirid=1","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null}],"best_oa_location":{"id":"mag:1659317639","doi":null,"is_oa":true,"landing_page_url":"https://papers.ssrn.com/sol3/Delivery.cfm/SSRN_ID2141013_code1322996.pdf?abstractid=2141013&mirid=1","pdf_url":null,"source":{"id":"https://openalex.org/S4210172589","display_name":"SSRN Electronic Journal","issn_l":"1556-5068","issn":["1556-5068"],"is_oa":true,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I1318003438","host_organization_name":"RELX Group (Netherlands)","host_organization_lineage":["https://openalex.org/I1318003438"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"SSRN Electronic Journal","raw_type":null},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":42,"referenced_works":["https://openalex.org/W1502717336","https://openalex.org/W1514739999","https://openalex.org/W1515840027","https://openalex.org/W1530613502","https://openalex.org/W1601903220","https://openalex.org/W1971247010","https://openalex.org/W1975236232","https://openalex.org/W1981526178","https://openalex.org/W1983115028","https://openalex.org/W1991671273","https://openalex.org/W1995874320","https://openalex.org/W1999686839","https://openalex.org/W2003829874","https://openalex.org/W2004507562","https://openalex.org/W2014085016","https://openalex.org/W2018106171","https://openalex.org/W2018488681","https://openalex.org/W2020333744","https://openalex.org/W2025237734","https://openalex.org/W2034242146","https://openalex.org/W2037710531","https://openalex.org/W2050656002","https://openalex.org/W2056749799","https://openalex.org/W2062663664","https://openalex.org/W2068621873","https://openalex.org/W2070668527","https://openalex.org/W2075342372","https://openalex.org/W2078604224","https://openalex.org/W2100449757","https://openalex.org/W2107639006","https://openalex.org/W2110961510","https://openalex.org/W2113193688","https://openalex.org/W2114771657","https://openalex.org/W2121281600","https://openalex.org/W2123582536","https://openalex.org/W2136411613","https://openalex.org/W2137483171","https://openalex.org/W2140256961","https://openalex.org/W2148301771","https://openalex.org/W2172225737","https://openalex.org/W2460991193","https://openalex.org/W2795830980"],"related_works":["https://openalex.org/W7155094146","https://openalex.org/W3167279330","https://openalex.org/W202034586","https://openalex.org/W6893011949","https://openalex.org/W2344770547","https://openalex.org/W2331187121","https://openalex.org/W3014578603","https://openalex.org/W3007556241","https://openalex.org/W7168251309","https://openalex.org/W3194147454"],"abstract_inverted_index":{"Scholars":[0],"have":[1,33],"studied":[2,84],"various":[3],"factors":[4,42,61],"contributing":[5],"towards":[6],"Organizational":[7],"Citizenship":[8],"Behaviour":[9],"(OCB)":[10],"over":[11],"the":[12,21,31,35,99,113,124,129],"last":[13],"three":[14],"decades.":[15],"However":[16],"an":[17,90],"integrated":[18],"approach":[19],"to":[20,27,93,108],"determinants":[22,78,100,125],"of":[23,30,37,56,59,79,101,126,131],"OCB":[24,80,102,127],"is":[25,89],"yet":[26],"emerge.":[28],"Most":[29],"researchers":[32],"examined":[34],"impact":[36],"only":[38],"one":[39],"or":[40],"two":[41],"on":[43,98],"OCB,":[44],"occasionally":[45],"taking":[46],"a":[47,57,95,119],"third":[48],"factor":[49],"for":[50,122,128],"probing":[51],"its":[52],"mediating":[53],"role.":[54],"Role":[55],"number":[58],"important":[60],"such":[62],"as":[63,76,134,136],"internal":[64],"communication":[65],"patterns,":[66],"organizational":[67,69],"culture,":[68],"climate,":[70],"\u2018vision,":[71],"mission":[72],"and":[73,139],"strategies\u2019,":[74],"etc.":[75],"possible":[77],"has":[81],"not":[82],"been":[83],"at":[85],"length.":[86],"Moreover,":[87],"there":[88],"urgent":[91],"need":[92],"develop":[94],"composite":[96],"view":[97],"while":[103],"formulating":[104],"any":[105],"holistic":[106],"policy":[107],"augment":[109],"citizenship":[110],"behavior":[111],"among":[112],"employees.":[114],"This":[115],"review":[116],"paper":[117],"presents":[118],"comprehensive":[120],"framework":[121],"delineating":[123],"benefit":[130],"practicing":[132],"managers":[133],"well":[135],"discerning":[137],"academics":[138],"researchers.":[140]},"counts_by_year":[{"year":2023,"cited_by_count":2},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-10-08T09:06:37.294493","created_date":"2016-06-24T00:00:00"}