{"id":"https://openalex.org/W1657066596","doi":"https://doi.org/10.1300/j147v24n02_06","title":"Total Quality Management","display_name":"Total Quality Management","publication_year":2000,"publication_date":"2000-09-11","ids":{"openalex":"https://openalex.org/W1657066596","doi":"https://doi.org/10.1300/j147v24n02_06","mag":"1657066596"},"language":"en","primary_location":{"id":"doi:10.1300/j147v24n02_06","doi":"https://doi.org/10.1300/j147v24n02_06","is_oa":false,"landing_page_url":"https://doi.org/10.1300/j147v24n02_06","pdf_url":null,"source":{"id":"https://openalex.org/S191871414","display_name":"Administration in Social Work","issn_l":"0364-3107","issn":["0364-3107","1544-4376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310320623","host_organization_name":"Haworth Press","host_organization_lineage":["https://openalex.org/P4310320623"],"host_organization_lineage_names":["Haworth Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Administration in Social Work","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5040452743","display_name":"Burton Gummer","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I392282","display_name":"University at Albany, State University of New York","ror":"https://ror.org/012zs8222","country_code":"US","type":"education","lineage":["https://openalex.org/I392282"]}],"countries":["US"],"is_corresponding":true,"raw_author_name":"Burton Gummer","raw_affiliation_strings":["chool of Social Welfare Rockefeller, College of Public Affairs and Policy The University at Albany State University of New York, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"chool of Social Welfare Rockefeller, College of Public Affairs and Policy The University at Albany State University of New York, USA","institution_ids":["https://openalex.org/I392282"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5040452743"],"corresponding_institution_ids":["https://openalex.org/I392282"],"apc_list":null,"apc_paid":null,"fwci":14.8496,"has_fulltext":false,"cited_by_count":71,"citation_normalized_percentile":{"value":0.98393106,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"24","issue":"2","first_page":"85","last_page":"103"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.6567000150680542,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.6567000150680542,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12871","display_name":"Healthcare Quality and Management","score":0.20409999787807465,"subfield":{"id":"https://openalex.org/subfields/3605","display_name":"Health Information Management"},"field":{"id":"https://openalex.org/fields/36","display_name":"Health Professions"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.06790000200271606,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/total-quality-management","display_name":"total quality management","score":0.9470000267028809},{"id":"https://openalex.org/keywords/quality-improvement","display_name":"quality improvement","score":0.6790000200271606},{"id":"https://openalex.org/keywords/social-work-administration","display_name":"social work management","score":0.7789999842643738}],"concepts":[{"id":"https://openalex.org/C138897024","wikidata":"https://www.wikidata.org/wiki/Q381001","display_name":"Total quality management","level":3,"score":0.610856831073761},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.46897634863853455},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.08721926808357239},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1300/j147v24n02_06","doi":"https://doi.org/10.1300/j147v24n02_06","is_oa":false,"landing_page_url":"https://doi.org/10.1300/j147v24n02_06","pdf_url":null,"source":{"id":"https://openalex.org/S191871414","display_name":"Administration in Social Work","issn_l":"0364-3107","issn":["0364-3107","1544-4376"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-class-a","anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310320623","host_organization_name":"Haworth Press","host_organization_lineage":["https://openalex.org/P4310320623"],"host_organization_lineage_names":["Haworth Press"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Administration in Social Work","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.4699999988079071}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W1561082337","https://openalex.org/W1984310708","https://openalex.org/W2031635706","https://openalex.org/W2042418169","https://openalex.org/W2165672996","https://openalex.org/W2604003373","https://openalex.org/W4210397807","https://openalex.org/W4240290923"],"related_works":["https://openalex.org/W7024185887","https://openalex.org/W1592673100","https://openalex.org/W1605006380","https://openalex.org/W2062349318","https://openalex.org/W633732933","https://openalex.org/W2502165827","https://openalex.org/W7097953797","https://openalex.org/W645153534","https://openalex.org/W7034599786","https://openalex.org/W4400968365"],"abstract_inverted_index":{"(2000).":[0],"Total":[1],"Quality":[2],"Management.":[3],"Administration":[4],"in":[5],"Social":[6],"Work:":[7],"Vol.":[8],"24,":[9],"No.":[10],"2,":[11],"pp.":[12],"85-103.":[13]},"counts_by_year":[{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":3},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":5},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}