{"id":"https://openalex.org/W1598068027","doi":null,"title":"It\u2019s not always good to talk","display_name":"It\u2019s not always good to talk","publication_year":2004,"publication_date":"2004-11-01","ids":{"openalex":"https://openalex.org/W1598068027","mag":"1598068027"},"language":"en","primary_location":{"id":"pmh:oai:repository.uel.ac.uk:86868","doi":null,"is_oa":true,"landing_page_url":"https://repository.uel.ac.uk/download/e32a3f9caf0cb39ff0148844049c9ce167781042a86c0cc611ce217ba48fb07a/83856/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","pdf_url":"https://repository.uel.ac.uk/download/e32a3f9caf0cb39ff0148844049c9ce167781042a86c0cc611ce217ba48fb07a/83856/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","source":{"id":"https://openalex.org/S4306401301","display_name":"UEL Research Repository (University of East London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I157227730","host_organization_name":"University of East London","host_organization_lineage":["https://openalex.org/I157227730"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nd","license_id":"https://openalex.org/licenses/cc-by-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://repository.uel.ac.uk/download/e32a3f9caf0cb39ff0148844049c9ce167781042a86c0cc611ce217ba48fb07a/83856/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5047398335","display_name":"Darren Ellis","orcid":"https://orcid.org/0000-0002-3907-4555","observed_orcids":["https://orcid.org/0000-0002-3907-4555"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Darren Ellis","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-3907-4555","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5071456913","display_name":"John Cromby","orcid":"https://orcid.org/0000-0002-3713-3320","observed_orcids":["https://orcid.org/0000-0002-3713-3320"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"John Cromby","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-3713-3320","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":27.7007,"has_fulltext":true,"cited_by_count":14,"citation_normalized_percentile":{"value":0.99141219,"is_in_top_1_percent":true,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10383","display_name":"Language, Discourse, Communication Strategies","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/1203","display_name":"Language and Linguistics"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10383","display_name":"Language, Discourse, Communication Strategies","score":0.9868000149726868,"subfield":{"id":"https://openalex.org/subfields/1203","display_name":"Language and Linguistics"},"field":{"id":"https://openalex.org/fields/12","display_name":"Arts and Humanities"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12658","display_name":"Language and Culture","score":0.00139999995008111,"subfield":{"id":"https://openalex.org/subfields/3310","display_name":"Linguistics and Language"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12284","display_name":"Emotional Labor in Professions","score":0.0013000000035390258,"subfield":{"id":"https://openalex.org/subfields/3312","display_name":"Sociology and Political Science"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/politeness","display_name":"politeness","score":0.5230000019073486},{"id":"https://openalex.org/keywords/facework","display_name":"facework","score":0.4440000057220459},{"id":"https://openalex.org/keywords/emotional-expression","display_name":"emotional expression","score":0.42500001192092896},{"id":"https://openalex.org/keywords/conversational-norms","display_name":"conversational norms","score":0.3499999940395355},{"id":"https://openalex.org/keywords/emotional-problems","display_name":"emotional problems","score":0.31299999356269836},{"id":"https://openalex.org/keywords/face-threatening-acts","display_name":"face-threatening acts","score":0.5180000066757202},{"id":"https://openalex.org/keywords/pragmatics-of-emotion","display_name":"pragmatics of emotion","score":0.49900001287460327}],"concepts":[{"id":"https://openalex.org/C177291462","wikidata":"https://www.wikidata.org/wiki/Q423038","display_name":"Active listening","level":2,"score":0.7138539552688599},{"id":"https://openalex.org/C2779018934","wikidata":"https://www.wikidata.org/wiki/Q1129653","display_name":"Everyday life","level":2,"score":0.6153779625892639},{"id":"https://openalex.org/C17022365","wikidata":"https://www.wikidata.org/wiki/Q171995","display_name":"Individualism","level":2,"score":0.5630581974983215},{"id":"https://openalex.org/C2778572836","wikidata":"https://www.wikidata.org/wiki/Q380933","display_name":"Space (punctuation)","level":2,"score":0.5296361446380615},{"id":"https://openalex.org/C107038049","wikidata":"https://www.wikidata.org/wiki/Q35986","display_name":"Aesthetics","level":1,"score":0.5223866105079651},{"id":"https://openalex.org/C171773132","wikidata":"https://www.wikidata.org/wiki/Q2519156","display_name":"Alienation","level":2,"score":0.5143845677375793},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5062231421470642},{"id":"https://openalex.org/C164850336","wikidata":"https://www.wikidata.org/wiki/Q3685487","display_name":"Interpersonal communication","level":2,"score":0.5023720264434814},{"id":"https://openalex.org/C2780586970","wikidata":"https://www.wikidata.org/wiki/Q1357284","display_name":"Popularity","level":2,"score":0.49959540367126465},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.4704381823539734},{"id":"https://openalex.org/C505070042","wikidata":"https://www.wikidata.org/wiki/Q186529","display_name":"Narcissism","level":2,"score":0.4684372544288635},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.430209755897522},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.2519909143447876},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.20034721493721008},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.11494138836860657},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.11347445845603943},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.09224924445152283},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":4,"locations":[{"id":"pmh:oai:repository.uel.ac.uk:86868","doi":null,"is_oa":true,"landing_page_url":"https://repository.uel.ac.uk/download/e32a3f9caf0cb39ff0148844049c9ce167781042a86c0cc611ce217ba48fb07a/83856/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","pdf_url":"https://repository.uel.ac.uk/download/e32a3f9caf0cb39ff0148844049c9ce167781042a86c0cc611ce217ba48fb07a/83856/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","source":{"id":"https://openalex.org/S4306401301","display_name":"UEL Research Repository (University of East London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I157227730","host_organization_name":"University of East London","host_organization_lineage":["https://openalex.org/I157227730"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nd","license_id":"https://openalex.org/licenses/cc-by-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"journal-article"},{"id":"pmh:oai:roar.uel.ac.uk:360","doi":null,"is_oa":true,"landing_page_url":"http://roar.uel.ac.uk/360/1/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","pdf_url":"http://roar.uel.ac.uk/360/1/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","source":{"id":"https://openalex.org/S4306401301","display_name":"UEL Research Repository (University of East London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I157227730","host_organization_name":"University of East London","host_organization_lineage":["https://openalex.org/I157227730"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article"},{"id":"pmh:oai:uwe-repository.worktribe.com:10337011","doi":null,"is_oa":true,"landing_page_url":"https://uwe-repository.worktribe.com/output/10337011","pdf_url":"https://cms.bps.org.uk/sites/default/files/2022-11/ellis04.pdf","source":{"id":"https://openalex.org/S4306401464","display_name":"UWE Research Repository (UWE Bristol)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I178535277","host_organization_name":"University of the West of England","host_organization_lineage":["https://openalex.org/I178535277"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by","license_id":"https://openalex.org/licenses/cc-by","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},{"id":"mag:1598068027","doi":null,"is_oa":false,"landing_page_url":"http://roar.uel.ac.uk/360/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:repository.uel.ac.uk:86868","doi":null,"is_oa":true,"landing_page_url":"https://repository.uel.ac.uk/download/e32a3f9caf0cb39ff0148844049c9ce167781042a86c0cc611ce217ba48fb07a/83856/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","pdf_url":"https://repository.uel.ac.uk/download/e32a3f9caf0cb39ff0148844049c9ce167781042a86c0cc611ce217ba48fb07a/83856/Ellis%2CD.%2C%20Cromby%2CJ.%282004%29%20The%20Psychologist%2017%20%2811%29%20630-631.pdf","source":{"id":"https://openalex.org/S4306401301","display_name":"UEL Research Repository (University of East London)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I157227730","host_organization_name":"University of East London","host_organization_lineage":["https://openalex.org/I157227730"],"host_organization_lineage_names":[],"type":"repository"},"license":"cc-by-nd","license_id":"https://openalex.org/licenses/cc-by-nd","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1598068027.pdf","grobid_xml":"https://content.openalex.org/works/W1598068027.grobid-xml"},"referenced_works_count":14,"referenced_works":["https://openalex.org/W596177928","https://openalex.org/W1654137364","https://openalex.org/W2029847636","https://openalex.org/W2030581904","https://openalex.org/W2034498549","https://openalex.org/W2040456134","https://openalex.org/W2042705882","https://openalex.org/W2057551369","https://openalex.org/W2067221825","https://openalex.org/W2159383898","https://openalex.org/W2243437705","https://openalex.org/W2263997705","https://openalex.org/W2613529509","https://openalex.org/W2966622593"],"related_works":["https://openalex.org/W4237261249","https://openalex.org/W104808288","https://openalex.org/W980358609","https://openalex.org/W4241008030","https://openalex.org/W4410419633","https://openalex.org/W2483701642","https://openalex.org/W2886626056","https://openalex.org/W4210873862","https://openalex.org/W4240615341","https://openalex.org/W1970948098"],"abstract_inverted_index":{"How":[0],"many":[1],"times":[2],"have":[3],"you":[4,14,27],"been":[5],"asked":[6,24],"\u2018How":[7],"are":[8],"you?\u2019":[9],"and,":[10],"regardless":[11],"of":[12,41,47,55,72,90,94],"how":[13],"were":[15],"actually":[16],"feeling,":[17],"replied":[18],"with":[19],"a":[20,37,59,70,88],"simple":[21],"\u2018Fine\u2019?":[22],"Or":[23],"someone":[25],"\u2018Are":[26],"OK?\u2019,":[28],"and":[29,57],"nodded":[30],"whilst":[31],"asking":[32],"in":[33,52],"order":[34],"to":[35,61],"encourage":[36],"positive":[38],"reply?":[39],"Much":[40],"the":[42,44,53],"time":[43],"literal":[45,64],"meaning":[46],"such":[48],"questions":[49],"is":[50,66,84],"submerged":[51],"rituals":[54],"greeting,":[56],"so":[58],"failure":[60],"address":[62],"their":[63],"content":[65],"not":[67],"treated":[68],"as":[69,80],"breach":[71],"expectations":[73],"(Antaki":[74],"&":[75],"Widdicombe,":[76],"1998).":[77],"But,":[78],"unremarkable":[79],"it":[81],"may":[82],"seem,":[83],"this":[85],"habit":[86],"also":[87],"sign":[89],"our":[91],"culture\u2019s":[92],"lack":[93],"concern":[95],"for":[96],"emotional":[97],"matters?":[98]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2017,"cited_by_count":1},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}