{"id":"https://openalex.org/W159564415","doi":null,"title":"Beyond the Manufacturing Mindset: Development of the Professional Service Firm Innovation (PSFI) Scale","display_name":"Beyond the Manufacturing Mindset: Development of the Professional Service Firm Innovation (PSFI) Scale","publication_year":2008,"publication_date":"2008-01-01","ids":{"openalex":"https://openalex.org/W159564415","mag":"159564415"},"language":"en","primary_location":{"id":"pmh:oai:pure.atira.dk:publications/15766dc4-1af9-4a07-82d0-cfd129bdcff1","doi":null,"is_oa":false,"landing_page_url":"https://admin.research-repository.uwa.edu.au/en/publications/15766dc4-1af9-4a07-82d0-cfd129bdcff1","pdf_url":null,"source":{"id":"https://openalex.org/S4306402492","display_name":"UWA Profiles and Research Repository (UWA)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I177877127","host_organization_name":"The University of Western Australia","host_organization_lineage":["https://openalex.org/I177877127"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Hogan, S, Mccoll-Kennedy, J, Sweeney, J & Soutar, G 2008, Beyond the Manufacturing Mindset: Development of the Professional Service Firm Innovation (PSFI) Scale. in D Spanjaard, S Denize & N Sharma (eds), Shifting the Focus from Mainstream to Offbeat. Sydney, Australia edn, vol. -, Promaco Conventions Pty. Ltd., University of Western Sydney, pp. 1-6.","raw_type":"info:eu-repo/semantics/conferenceObject"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5045602876","display_name":"Suellen J. Hogan","orcid":"https://orcid.org/0000-0001-8481-5458","observed_orcids":["https://orcid.org/0000-0001-8481-5458"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Suellen J. Hogan","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-8481-5458","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5072354759","display_name":"Janet R. McColl\u2010Kennedy","orcid":"https://orcid.org/0000-0003-1536-1194","observed_orcids":["https://orcid.org/0000-0003-1536-1194"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Janet R. McColl\u2010Kennedy","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-1536-1194","affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5075368873","display_name":"Geoffrey N. Soutar","orcid":"https://orcid.org/0000-0003-1478-788X","observed_orcids":["https://orcid.org/0000-0003-1478-788X"]},"institutions":[{"id":"https://openalex.org/I177877127","display_name":"The University of Western Australia","ror":"https://ror.org/047272k79","country_code":"AU","type":"education","lineage":["https://openalex.org/I177877127"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Geoffrey N. Soutar","raw_affiliation_strings":["UWA Business School"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"UWA Business School","institution_ids":["https://openalex.org/I177877127"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5048753927","display_name":"Jill Sweeney","orcid":"https://orcid.org/0000-0002-3847-1540","observed_orcids":["https://orcid.org/0000-0002-3847-1540"]},"institutions":[{"id":"https://openalex.org/I177877127","display_name":"The University of Western Australia","ror":"https://ror.org/047272k79","country_code":"AU","type":"education","lineage":["https://openalex.org/I177877127"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Jill Sweeney","raw_affiliation_strings":["UWA Business School"],"raw_orcid":"https://orcid.org/0000-0002-3847-1540","affiliations":[{"raw_affiliation_string":"UWA Business School","institution_ids":["https://openalex.org/I177877127"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.0,"has_fulltext":false,"cited_by_count":2,"citation_normalized_percentile":{"value":0.0,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":null,"first_page":"1","last_page":"6"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.8130000233650208,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11114","display_name":"Service and Product Innovation","score":0.8130000233650208,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10003","display_name":"Innovation and Knowledge Management","score":0.08669999986886978,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10344","display_name":"Management and Organizational Studies","score":0.0272000003606081,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/professional-service-firms","display_name":"professional service firms","score":0.9750000238418579},{"id":"https://openalex.org/keywords/innovation-measurement","display_name":"innovation measurement","score":0.8360000252723694},{"id":"https://openalex.org/keywords/scale-development","display_name":"scale development","score":0.8489999771118164},{"id":"https://openalex.org/keywords/marketing-strategy","display_name":"marketing strategy","score":0.949999988079071},{"id":"https://openalex.org/keywords/technological-innovation","display_name":"technological innovation","score":0.9879999756813049},{"id":"https://openalex.org/keywords/innovation-dimensions","display_name":"innovation dimensions","score":0.6399999856948853}],"concepts":[{"id":"https://openalex.org/C2778491294","wikidata":"https://www.wikidata.org/wiki/Q1339824","display_name":"Mindset","level":2,"score":0.8149701356887817},{"id":"https://openalex.org/C2778755073","wikidata":"https://www.wikidata.org/wiki/Q10858537","display_name":"Scale (ratio)","level":2,"score":0.7633309364318848},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.5958425998687744},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5909098982810974},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5489051342010498},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.5306362509727478},{"id":"https://openalex.org/C3307092","wikidata":"https://www.wikidata.org/wiki/Q6532095","display_name":"Service innovation","level":3,"score":0.43321534991264343},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.40158215165138245},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.327553391456604},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.15174099802970886},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:pure.atira.dk:publications/15766dc4-1af9-4a07-82d0-cfd129bdcff1","doi":null,"is_oa":false,"landing_page_url":"https://admin.research-repository.uwa.edu.au/en/publications/15766dc4-1af9-4a07-82d0-cfd129bdcff1","pdf_url":null,"source":{"id":"https://openalex.org/S4306402492","display_name":"UWA Profiles and Research Repository (UWA)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I177877127","host_organization_name":"The University of Western Australia","host_organization_lineage":["https://openalex.org/I177877127"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Hogan, S, Mccoll-Kennedy, J, Sweeney, J & Soutar, G 2008, Beyond the Manufacturing Mindset: Development of the Professional Service Firm Innovation (PSFI) Scale. in D Spanjaard, S Denize & N Sharma (eds), Shifting the Focus from Mainstream to Offbeat. Sydney, Australia edn, vol. -, Promaco Conventions Pty. Ltd., University of Western Sydney, pp. 1-6.","raw_type":"info:eu-repo/semantics/conferenceObject"},{"id":"mag:159564415","doi":null,"is_oa":false,"landing_page_url":"http://www.anzmac.org/conference_archive/2008/_Proceedings/PDF/S09_/Hogan%20McColl-Kennedy%20Soutar%20%26%20Sweeney_S2%20S2%20P1.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":20,"referenced_works":["https://openalex.org/W1486631450","https://openalex.org/W1500840356","https://openalex.org/W1560293378","https://openalex.org/W1988812587","https://openalex.org/W1991623719","https://openalex.org/W2001811315","https://openalex.org/W2023269939","https://openalex.org/W2036892978","https://openalex.org/W2043867338","https://openalex.org/W2050698050","https://openalex.org/W2059334100","https://openalex.org/W2061977616","https://openalex.org/W2139134856","https://openalex.org/W2155304739","https://openalex.org/W2161733755","https://openalex.org/W2171920216","https://openalex.org/W2501194720","https://openalex.org/W2953145841","https://openalex.org/W3157407122","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W2049499495","https://openalex.org/W2916240587","https://openalex.org/W65222253","https://openalex.org/W4321769902","https://openalex.org/W2190056423","https://openalex.org/W4403522197","https://openalex.org/W2133935461","https://openalex.org/W3127409318","https://openalex.org/W1650736176","https://openalex.org/W3123662929"],"abstract_inverted_index":{"The":[0,15,41],"paper":[1],"presents":[2],"a":[3,21],"new":[4],"scale":[5,24,44],"(termed":[6],"the":[7],"PSFI)":[8],"for":[9],"measuring":[10],"professional":[11,53],"service":[12,54],"firm":[13],"innovation.":[14,40],"scale,":[16],"which":[17],"was":[18],"developed":[19],"through":[20],"rigorous":[22],"multi-stage":[23],"development":[25],"process,":[26],"identified":[27],"three":[28],"innovation":[29,51],"dimensions":[30],"that":[31],"were":[32],"termed":[33],"client-centred":[34],"solutions,":[35],"marketing":[36],"strategy":[37],"and":[38,56],"technology":[39],"final":[42],"13-item":[43],"provides":[45],"an":[46],"economical":[47],"way":[48],"to":[49],"examine":[50],"in":[52,62],"firms":[55],"can":[57],"be":[58],"more":[59],"easily":[60],"included":[61],"larger":[63],"surveys":[64],"than":[65],"previous":[66],"longer":[67],"scales.":[68]},"counts_by_year":[{"year":2022,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
