{"id":"https://openalex.org/W1588909407","doi":null,"title":"The Importance of Synchronous Interaction for Student Satisfaction with Course Web Sites","display_name":"The Importance of Synchronous Interaction for Student Satisfaction with Course Web Sites","publication_year":2009,"publication_date":"2009-07-01","ids":{"openalex":"https://openalex.org/W1588909407","mag":"1588909407"},"language":"en","primary_location":{"id":"pmh:oai:aisel.aisnet.org:jise-1299","doi":null,"is_oa":true,"landing_page_url":"https://aisel.aisnet.org/jise/vol20/iss3/8","pdf_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1299&context=jise","source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Information Systems Education","raw_type":"text"},"volume":null,"type":"article","indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1299&context=jise","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075430654","display_name":"Qidong Cao","orcid":"https://orcid.org/0000-0003-4043-1924","observed_orcids":["https://orcid.org/0000-0003-4043-1924"]},"institutions":[{"id":"https://openalex.org/I169086405","display_name":"Winthrop University","ror":"https://ror.org/04mpzkf73","country_code":"US","type":"education","lineage":["https://openalex.org/I169086405"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Qidong Cao","raw_affiliation_strings":["Winthrop-University"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Winthrop-University","institution_ids":["https://openalex.org/I169086405"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5103358050","display_name":"Thomas E. Griffin","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Thomas E. Griffin","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5101582791","display_name":"Xue Bai","orcid":"https://orcid.org/0000-0002-2186-7514","observed_orcids":["https://orcid.org/0000-0002-2186-7514"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Xue Bai","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-2186-7514","affiliations":[]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":18.4148,"has_fulltext":true,"cited_by_count":61,"citation_normalized_percentile":{"value":0.98779724,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"20","issue":"3","first_page":"331","last_page":"338"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10162","display_name":"Online and Blended Learning","score":0.9965999722480774,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14182","display_name":"Technology-Enhanced Education Studies","score":0.002300000051036477,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11039","display_name":"Evaluation of Teaching Practices","score":0.0003000000142492354,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/synchronous-interaction","display_name":"synchronous interaction","score":0.9909999966621399},{"id":"https://openalex.org/keywords/course-websites","display_name":"course websites","score":0.7099999785423279},{"id":"https://openalex.org/keywords/student-satisfaction","display_name":"student satisfaction","score":0.9980000257492065},{"id":"https://openalex.org/keywords/synchronous-communication","display_name":"synchronous communication","score":0.7080000042915344},{"id":"https://openalex.org/keywords/asynchronous-communication","display_name":"asynchronous communication","score":0.8859999775886536},{"id":"https://openalex.org/keywords/e-learning","display_name":"online learning","score":0.5899999737739563},{"id":"https://openalex.org/keywords/information-systems-students","display_name":"information systems students","score":0.7039999961853027},{"id":"https://openalex.org/keywords/teaching-quality","display_name":"teaching quality","score":0.5830000042915344}],"concepts":[{"id":"https://openalex.org/C151319957","wikidata":"https://www.wikidata.org/wiki/Q752739","display_name":"Asynchronous communication","level":2,"score":0.6384397745132446},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5696742534637451},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.4817947745323181},{"id":"https://openalex.org/C2984519610","wikidata":"https://www.wikidata.org/wiki/Q35127","display_name":"Web site","level":3,"score":0.4579649269580841},{"id":"https://openalex.org/C109778625","wikidata":"https://www.wikidata.org/wiki/Q796573","display_name":"Computer-mediated communication","level":3,"score":0.42709100246429443},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.41412603855133057},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.4137507975101471},{"id":"https://openalex.org/C110875604","wikidata":"https://www.wikidata.org/wiki/Q75","display_name":"The Internet","level":2,"score":0.21225643157958984},{"id":"https://openalex.org/C76155785","wikidata":"https://www.wikidata.org/wiki/Q418","display_name":"Telecommunications","level":1,"score":0.08405697345733643},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:aisel.aisnet.org:jise-1299","doi":null,"is_oa":true,"landing_page_url":"https://aisel.aisnet.org/jise/vol20/iss3/8","pdf_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1299&context=jise","source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Information Systems Education","raw_type":"text"},{"id":"mag:1588909407","doi":null,"is_oa":false,"landing_page_url":"http://jise.org/Volume20/n3/JISEv20n3p331.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S2764747844","display_name":"The Journal of Information and Systems in Education","issn_l":"1348-236X","issn":["1348-236X","2186-3679"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"The Journal of Information and Systems in Education","raw_type":null}],"best_oa_location":{"id":"pmh:oai:aisel.aisnet.org:jise-1299","doi":null,"is_oa":true,"landing_page_url":"https://aisel.aisnet.org/jise/vol20/iss3/8","pdf_url":"https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1299&context=jise","source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"Journal of Information Systems Education","raw_type":"text"},"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/4","display_name":"Quality education","score":0.9235000014305115}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1588909407.pdf","grobid_xml":"https://content.openalex.org/works/W1588909407.grobid-xml"},"referenced_works_count":23,"referenced_works":["https://openalex.org/W73150080","https://openalex.org/W154252518","https://openalex.org/W226715648","https://openalex.org/W235219350","https://openalex.org/W242667837","https://openalex.org/W279348827","https://openalex.org/W1541310525","https://openalex.org/W1575698009","https://openalex.org/W1618313655","https://openalex.org/W2058477274","https://openalex.org/W2059017407","https://openalex.org/W2092251720","https://openalex.org/W2114159302","https://openalex.org/W2126645024","https://openalex.org/W2126859988","https://openalex.org/W2160154797","https://openalex.org/W2168300309","https://openalex.org/W2182779173","https://openalex.org/W2188575896","https://openalex.org/W2198712485","https://openalex.org/W2992563938","https://openalex.org/W3041037505","https://openalex.org/W3146425672"],"related_works":["https://openalex.org/W137919408","https://openalex.org/W1644621848","https://openalex.org/W1547860613","https://openalex.org/W2218805315","https://openalex.org/W2946041070","https://openalex.org/W7095844272","https://openalex.org/W7099103914","https://openalex.org/W2046073016","https://openalex.org/W1545712195","https://openalex.org/W3105741394"],"abstract_inverted_index":{"As":[0],"more":[1],"affordable":[2],"synchronous":[3,11,33,66,161],"communications":[4],"are":[5],"becoming":[6],"available,":[7],"the":[8,30,49,63,123,136,174,185],"use":[9],"of":[10,32,48,65,72,95,108,119,126,138,176,191,209],"interactions":[12,162],"has":[13,39],"not":[14],"been":[15],"noted":[16],"in":[17,98,131,147,152],"course":[18,36,102,170,201],"Web":[19,37,103,171,202],"sites":[20,38,203],"as":[21,23],"often":[22],"asynchronous":[24],"communications.":[25],"Previous":[26],"research":[27],"indicated":[28],"that":[29,156],"integration":[31],"tools":[34],"into":[35],"made":[40],"a":[41,70,106,141,145,181],"positive":[42],"impact":[43],"on":[44],"students.":[45],"While":[46,173],"most":[47],"previous":[50],"studies":[51],"were":[52,113,129,143],"limited":[53],"to":[54,78,86,189,207],"open-ended":[55],"questions":[56],"and":[57,74,89],"qualitative":[58],"inquiries,":[59],"this":[60,82,91,153],"study":[61,64,154],"extended":[62],"interaction":[67],"by":[68,117],"performing":[69],"sequence":[71],"quantitative":[73],"in-depth":[75],"data":[76],"analyses":[77],"explore":[79],"how":[80,90],"important":[81],"factor":[83,92],"is":[84,179,204],"relative":[85],"other":[87],"factors":[88],"affects":[93],"satisfaction":[94,159,168,199],"students":[96,111,128],"majored":[97],"Information":[99,121,133,149],"Systems":[100,134],"with":[101,160,169,200],"sites.":[104,172],"In":[105],"sample":[107],"102":[109],"undergraduate":[110],"who":[112],"taking":[114],"classes":[115],"offered":[116],"Department":[118],"Computer":[120,132,148],"Systems,":[122],"89":[124],"percent":[125],"those":[127],"majoring":[130],"while":[135],"rest":[137],"them,":[139],"except":[140],"few,":[142],"pursuing":[144],"minor":[146],"Systems.":[150],"Findings":[151],"suggest":[155],"improving":[157,197],"student":[158,198],"will":[163],"effectively":[164],"raise":[165],"their":[166],"overall":[167],"delivery":[175],"educational":[177],"materials":[178],"undergoing":[180],"remarkable":[182],"change":[183],"from":[184],"traditional":[186],"lecture":[187],"method":[188],"dissemination":[190],"courses":[192],"via":[193],"Web-based":[194],"teaching-support":[195],"systems,":[196],"closely":[205],"linked":[206],"quality":[208],"day-to-day":[210],"teaching.":[211]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":5},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":5},{"year":2019,"cited_by_count":5},{"year":2018,"cited_by_count":3},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":11},{"year":2014,"cited_by_count":6},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":9}],"updated_date":"2026-09-27T08:07:27.782135","created_date":"2016-06-24T00:00:00"}