{"id":"https://openalex.org/W1553833641","doi":"https://doi.org/10.1002/nml.20024","title":"Implementing an employee performance management system in a nonprofit organization","display_name":"Implementing an employee performance management system in a nonprofit organization","publication_year":2011,"publication_date":"2011-03-01","ids":{"openalex":"https://openalex.org/W1553833641","doi":"https://doi.org/10.1002/nml.20024","mag":"1553833641"},"language":"en","primary_location":{"id":"doi:10.1002/nml.20024","doi":"https://doi.org/10.1002/nml.20024","is_oa":false,"landing_page_url":"https://doi.org/10.1002/nml.20024","pdf_url":null,"source":{"id":"https://openalex.org/S70709366","display_name":"Nonprofit Management and Leadership","issn_l":"1048-6682","issn":["1048-6682","1542-7854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Nonprofit Management and Leadership","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5050513652","display_name":"Karen L. Becker","orcid":"https://orcid.org/0000-0002-6686-2039","observed_orcids":["https://orcid.org/0000-0002-6686-2039"]},"institutions":[{"id":"https://openalex.org/I160993911","display_name":"Queensland University of Technology","ror":"https://ror.org/03pnv4752","country_code":"AU","type":"education","lineage":["https://openalex.org/I160993911"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Karen Becker","raw_affiliation_strings":["Queensland University of Technology, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Queensland University of Technology, Australia","institution_ids":["https://openalex.org/I160993911"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5022431625","display_name":"Nicholas Antuar","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Nicholas Antuar","raw_affiliation_strings":["Royal Automobile Association, Queensland, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Royal Automobile Association, Queensland, Australia","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5055821290","display_name":"Cherie Everett","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I194999787","display_name":"Cancer Council Queensland","ror":"https://ror.org/03g5d6c96","country_code":"AU","type":"nonprofit","lineage":["https://openalex.org/I194999787"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Cherie Everett","raw_affiliation_strings":["Cancer Council Queensland, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Cancer Council Queensland, Australia","institution_ids":["https://openalex.org/I194999787"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":{"value":3460,"currency":"USD","value_usd":3460},"apc_paid":null,"fwci":15.2252,"has_fulltext":false,"cited_by_count":81,"citation_normalized_percentile":{"value":0.98607788,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":93,"max":99},"biblio":{"volume":"21","issue":"3","first_page":"255","last_page":"271"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.7577999830245972,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.7577999830245972,"subfield":{"id":"https://openalex.org/subfields/3307","display_name":"Human Factors and Ergonomics"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12843","display_name":"Human Resource and Talent Management","score":0.16990000009536743,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13580","display_name":"Management and Performance Evaluation","score":0.009600000455975533,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/employee-performance-management","display_name":"employee performance management","score":0.8849999904632568},{"id":"https://openalex.org/keywords/nonprofit-organizations","display_name":"nonprofit organizations","score":0.9769999980926514},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.8999999761581421},{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.6579999923706055},{"id":"https://openalex.org/keywords/employee-motivation","display_name":"employee motivation","score":0.9179999828338623},{"id":"https://openalex.org/keywords/talent-attraction","display_name":"talent attraction","score":0.7379999756813049},{"id":"https://openalex.org/keywords/employee-resistance","display_name":"employee resistance","score":0.6150000095367432},{"id":"https://openalex.org/keywords/employee-turnover","display_name":"employee turnover","score":0.9430000185966492},{"id":"https://openalex.org/keywords/employee-consultation","display_name":"employee consultation","score":0.9049999713897705}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.7331327199935913},{"id":"https://openalex.org/C202372285","wikidata":"https://www.wikidata.org/wiki/Q1056396","display_name":"Human resource management","level":2,"score":0.6132605075836182},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.6044144034385681},{"id":"https://openalex.org/C26077564","wikidata":"https://www.wikidata.org/wiki/Q1910318","display_name":"Turnover","level":2,"score":0.6031917929649353},{"id":"https://openalex.org/C2778564829","wikidata":"https://www.wikidata.org/wiki/Q17010605","display_name":"Employee motivation","level":2,"score":0.597852349281311},{"id":"https://openalex.org/C91306197","wikidata":"https://www.wikidata.org/wiki/Q45767","display_name":"Competition (biology)","level":2,"score":0.5886427164077759},{"id":"https://openalex.org/C12532035","wikidata":"https://www.wikidata.org/wiki/Q1399956","display_name":"Performance management","level":2,"score":0.5388334393501282},{"id":"https://openalex.org/C2986758647","wikidata":"https://www.wikidata.org/wiki/Q163740","display_name":"Nonprofit organization","level":2,"score":0.5103875994682312},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.4875170886516571},{"id":"https://openalex.org/C107645774","wikidata":"https://www.wikidata.org/wiki/Q5467169","display_name":"Human resources","level":2,"score":0.4756954610347748},{"id":"https://openalex.org/C2778445939","wikidata":"https://www.wikidata.org/wiki/Q109322819","display_name":"Staff management","level":2,"score":0.42062515020370483},{"id":"https://openalex.org/C143661069","wikidata":"https://www.wikidata.org/wiki/Q670713","display_name":"Reward system","level":2,"score":0.4140453040599823},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3646337389945984},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.31408199667930603},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.18297764658927917},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.08641460537910461},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.08462154865264893},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.07703512907028198},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.07329559326171875},{"id":"https://openalex.org/C18903297","wikidata":"https://www.wikidata.org/wiki/Q7150","display_name":"Ecology","level":1,"score":0.0},{"id":"https://openalex.org/C542102704","wikidata":"https://www.wikidata.org/wiki/Q183257","display_name":"Psychotherapist","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1002/nml.20024","doi":"https://doi.org/10.1002/nml.20024","is_oa":false,"landing_page_url":"https://doi.org/10.1002/nml.20024","pdf_url":null,"source":{"id":"https://openalex.org/S70709366","display_name":"Nonprofit Management and Leadership","issn_l":"1048-6682","issn":["1048-6682","1542-7854"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","fnege-4","jufo-1","norway-1","poland-100","russia-white-list-2","vabb-shw"],"host_organization":"https://openalex.org/P4310320595","host_organization_name":"Wiley","host_organization_lineage":["https://openalex.org/P4310320595"],"host_organization_lineage_names":["Wiley"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Nonprofit Management and Leadership","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.5263000130653381}],"sustainable_development_goals_aurora":[{"display_name":"Decent work and economic growth","id":"https://metadata.un.org/sdg/8","score":0.6899999976158142}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":33,"referenced_works":["https://openalex.org/W1483549203","https://openalex.org/W1557610242","https://openalex.org/W1582384670","https://openalex.org/W1955934323","https://openalex.org/W1965575369","https://openalex.org/W1969254746","https://openalex.org/W1973945162","https://openalex.org/W1987868547","https://openalex.org/W1991719414","https://openalex.org/W2001470155","https://openalex.org/W2005411498","https://openalex.org/W2007594763","https://openalex.org/W2017171195","https://openalex.org/W2044054353","https://openalex.org/W2044335904","https://openalex.org/W2055425958","https://openalex.org/W2058601808","https://openalex.org/W2060030238","https://openalex.org/W2069294220","https://openalex.org/W2077063674","https://openalex.org/W2090564661","https://openalex.org/W2091005590","https://openalex.org/W2126998102","https://openalex.org/W2131166813","https://openalex.org/W2144857052","https://openalex.org/W2145179822","https://openalex.org/W2151901967","https://openalex.org/W2152961943","https://openalex.org/W2170648994","https://openalex.org/W2588472519","https://openalex.org/W3024721349","https://openalex.org/W3124139007","https://openalex.org/W4243220178"],"related_works":["https://openalex.org/W1603630588","https://openalex.org/W1860422329","https://openalex.org/W2734771064","https://openalex.org/W2650900829","https://openalex.org/W7201871452","https://openalex.org/W6940695509","https://openalex.org/W7030060139","https://openalex.org/W1551814121","https://openalex.org/W2905010808","https://openalex.org/W7220145128"],"abstract_inverted_index":{"Abstract":[0],"Nonprofit":[1],"organizations":[2,117],"are":[3,118,135],"not":[4,91],"exempt":[5],"from":[6],"the":[7,23,45,82,85,96,128,138],"imperatives":[8],"of":[9,44,47,87],"employee":[10,27,101],"attraction,":[11],"retention,":[12],"and":[13,20,57,61,71,81,95,103,125,133,150],"motivation.":[14],"As":[15],"competition":[16],"for":[17,148],"staff,":[18],"donors,":[19],"funding":[21],"increases,":[22],"need":[24],"to":[25,31,78,120,154],"manage":[26],"performance":[28,49,66,88,139],"will":[29],"continue":[30],"be":[32,69,144],"a":[33,42,48,75,104,145,151],"critical":[34],"human":[35],"resource":[36],"management":[37,50,67,89,140],"issue.":[38],"This":[39],"article":[40],"outlines":[41],"study":[43],"introduction":[46],"system":[51],"in":[52,108,137],"an":[53],"Australian":[54],"nonprofit":[55,76,116],"organization":[56],"analyzes":[58],"its":[59,93],"design":[60],"implementation.":[62],"It":[63],"explores":[64],"how":[65],"can":[68,143],"introduced":[70],"used":[72],"effectively":[73],"within":[74],"environment":[77],"benefit":[79,153],"staff":[80,124],"organization.":[83],"However,":[84,111],"use":[86],"is":[90],"without":[92],"challenges,":[94],"research":[97],"also":[98],"identified":[99],"initial":[100,106],"resistance":[102],"resulting":[105],"spike":[107],"labor":[109],"turnover.":[110],"findings":[112],"indicate":[113],"that":[114,127],"if":[115],"willing":[119],"undertake":[121],"consultation":[122],"with":[123],"ensure":[126],"organization's":[129],"specific":[130],"context,":[131],"values,":[132],"mission":[134],"reflected":[136],"system,":[141],"it":[142],"useful":[146],"tool":[147],"managers":[149],"direct":[152],"employees.":[155]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2025,"cited_by_count":4},{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":3},{"year":2022,"cited_by_count":8},{"year":2021,"cited_by_count":9},{"year":2020,"cited_by_count":7},{"year":2019,"cited_by_count":6},{"year":2018,"cited_by_count":10},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":7},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":6},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":3}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}