{"id":"https://openalex.org/W1550797641","doi":"https://doi.org/10.1023/a:1007743606303","title":"Towards a General Managerial Framework for Performance Measurement: A Comprehensive Highway Maintenance Application","display_name":"Towards a General Managerial Framework for Performance Measurement: A Comprehensive Highway Maintenance Application","publication_year":1997,"publication_date":"1997-05-01","ids":{"openalex":"https://openalex.org/W1550797641","doi":"https://doi.org/10.1023/a:1007743606303","mag":"1550797641"},"language":"en","primary_location":{"id":"doi:10.1023/a:1007743606303","doi":"https://doi.org/10.1023/a:1007743606303","is_oa":false,"landing_page_url":"https://doi.org/10.1023/a:1007743606303","pdf_url":null,"source":{"id":"https://openalex.org/S34280410","display_name":"Journal of Productivity Analysis","issn_l":"0895-562X","issn":["0895-562X","1573-0441"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-2","ki-jl-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Productivity Analysis","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5081265499","display_name":"Paul Rouse","orcid":"https://orcid.org/0000-0002-5223-3143","observed_orcids":["https://orcid.org/0000-0002-5223-3143"]},"institutions":[{"id":"https://openalex.org/I154130895","display_name":"University of Auckland","ror":"https://ror.org/03b94tp07","country_code":"NZ","type":"education","lineage":["https://openalex.org/I154130895"]}],"countries":["NZ"],"is_corresponding":true,"raw_author_name":"Paul Rouse","raw_affiliation_strings":["Department of Accounting and Finance, The University of Auckland, Private Bag, Auckland, 92019, New Zealand","Department of Accounting and Finance; the University of Auckland; Auckland New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Accounting and Finance, The University of Auckland, Private Bag, Auckland, 92019, New Zealand","institution_ids":["https://openalex.org/I154130895"]},{"raw_affiliation_string":"Department of Accounting and Finance; the University of Auckland; Auckland New Zealand","institution_ids":["https://openalex.org/I154130895"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5027058739","display_name":"Martin S. Putterill","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I154130895","display_name":"University of Auckland","ror":"https://ror.org/03b94tp07","country_code":"NZ","type":"education","lineage":["https://openalex.org/I154130895"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"Martin Putterill","raw_affiliation_strings":["Department of Accounting and Finance, The University of Auckland, Private Bag, Auckland, 92019, New Zealand","Department of Accounting and Finance; the University of Auckland; Auckland New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Accounting and Finance, The University of Auckland, Private Bag, Auckland, 92019, New Zealand","institution_ids":["https://openalex.org/I154130895"]},{"raw_affiliation_string":"Department of Accounting and Finance; the University of Auckland; Auckland New Zealand","institution_ids":["https://openalex.org/I154130895"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5113994565","display_name":"David M. Ryan","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I154130895","display_name":"University of Auckland","ror":"https://ror.org/03b94tp07","country_code":"NZ","type":"education","lineage":["https://openalex.org/I154130895"]}],"countries":["NZ"],"is_corresponding":false,"raw_author_name":"David Ryan","raw_affiliation_strings":["Department of Engineering Science, The University of Auckland, Private Bag, Auckland, 92019, New Zealand","Department of Engineering Science; The University of Auckland; Auckland New Zealand"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Engineering Science, The University of Auckland, Private Bag, Auckland, 92019, New Zealand","institution_ids":["https://openalex.org/I154130895"]},{"raw_affiliation_string":"Department of Engineering Science; The University of Auckland; Auckland New Zealand","institution_ids":["https://openalex.org/I154130895"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5081265499"],"corresponding_institution_ids":["https://openalex.org/I154130895"],"apc_list":{"value":3190,"currency":"USD","value_usd":3190},"apc_paid":null,"fwci":1.3022,"has_fulltext":false,"cited_by_count":61,"citation_normalized_percentile":{"value":0.78550584,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":99},"biblio":{"volume":"8","issue":"2","first_page":"127","last_page":"149"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10357","display_name":"Efficiency Analysis Using DEA","score":0.9955999851226807,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10797","display_name":"Accounting and Organizational Management","score":0.002099999925121665,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10213","display_name":"Public Policy and Administration Research","score":0.0005000000237487257,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/performance-measurement","display_name":"performance measurement","score":0.8320000171661377},{"id":"https://openalex.org/keywords/road-maintenance","display_name":"road maintenance","score":0.9670000076293945},{"id":"https://openalex.org/keywords/data-envelopment-analysis","display_name":"data envelopment analysis","score":0.9409999847412109},{"id":"https://openalex.org/keywords/local-government","display_name":"local government","score":0.5440000295639038},{"id":"https://openalex.org/keywords/performance-pyramid","display_name":"performance pyramid","score":0.9200000166893005},{"id":"https://openalex.org/keywords/critical-success-factors","display_name":"success factors","score":0.9160000085830688},{"id":"https://openalex.org/keywords/economy-efficiency-and-effectiveness","display_name":"efficiency, effectiveness and economy","score":0.8830000162124634},{"id":"https://openalex.org/keywords/environmental-factors","display_name":"environmental factors","score":0.6039999723434448},{"id":"https://openalex.org/keywords/management-framework","display_name":"management framework","score":0.5289999842643738}],"concepts":[{"id":"https://openalex.org/C22088475","wikidata":"https://www.wikidata.org/wiki/Q647974","display_name":"Data envelopment analysis","level":2,"score":0.8142380714416504},{"id":"https://openalex.org/C148220186","wikidata":"https://www.wikidata.org/wiki/Q7111912","display_name":"Outcome (game theory)","level":2,"score":0.5849842429161072},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5524206161499023},{"id":"https://openalex.org/C142575187","wikidata":"https://www.wikidata.org/wiki/Q3358290","display_name":"Pyramid (geometry)","level":2,"score":0.5456522107124329},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.5094903111457825},{"id":"https://openalex.org/C141571065","wikidata":"https://www.wikidata.org/wiki/Q1771949","display_name":"Performance measurement","level":2,"score":0.4257623851299286},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37545397877693176},{"id":"https://openalex.org/C42475967","wikidata":"https://www.wikidata.org/wiki/Q194292","display_name":"Operations research","level":1,"score":0.37482625246047974},{"id":"https://openalex.org/C149782125","wikidata":"https://www.wikidata.org/wiki/Q160039","display_name":"Econometrics","level":1,"score":0.37021517753601074},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.3384658694267273},{"id":"https://openalex.org/C40700","wikidata":"https://www.wikidata.org/wiki/Q1411783","display_name":"Industrial organization","level":1,"score":0.33633339405059814},{"id":"https://openalex.org/C134560507","wikidata":"https://www.wikidata.org/wiki/Q753291","display_name":"Environmental economics","level":1,"score":0.320708692073822},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.31031301617622375},{"id":"https://openalex.org/C175444787","wikidata":"https://www.wikidata.org/wiki/Q39072","display_name":"Microeconomics","level":1,"score":0.2193664312362671},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.18333590030670166},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.13688385486602783},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.11001697182655334},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.09863486886024475},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1023/a:1007743606303","doi":"https://doi.org/10.1023/a:1007743606303","is_oa":false,"landing_page_url":"https://doi.org/10.1023/a:1007743606303","pdf_url":null,"source":{"id":"https://openalex.org/S34280410","display_name":"Journal of Productivity Analysis","issn_l":"0895-562X","issn":["0895-562X","1573-0441"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a","anvur-class-a","anvur-scientific","cwts-core","erih-plus","fnege-3","jufo-2","ki-jl-1","norway-1","poland-100","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310319900","host_organization_name":"Springer Science+Business Media","host_organization_lineage":["https://openalex.org/P4310319900","https://openalex.org/P4310319965"],"host_organization_lineage_names":["Springer Science+Business Media","Springer Nature"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Productivity Analysis","raw_type":"journal-article"},{"id":"pmh:oai:RePEc:kap:jproda:v:8:y:1997:i:2:p:127-149","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10.1023/A:1007743606303","pdf_url":null,"source":{"id":"https://openalex.org/S4306401271","display_name":"RePEc: Research Papers in Economics","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I77793887","host_organization_name":"Federal Reserve Bank of St. Louis","host_organization_lineage":["https://openalex.org/I77793887"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"article"}],"best_oa_location":null,"sustainable_development_goals":[{"display_name":"Industry, innovation and infrastructure","score":0.4943999946117401,"id":"https://metadata.un.org/sdg/9"}],"sustainable_development_goals_aurora":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":27,"referenced_works":["https://openalex.org/W198947125","https://openalex.org/W1545098985","https://openalex.org/W1596432671","https://openalex.org/W1978994103","https://openalex.org/W1980973500","https://openalex.org/W1984867894","https://openalex.org/W1990269759","https://openalex.org/W1997993345","https://openalex.org/W2002074527","https://openalex.org/W2011899317","https://openalex.org/W2012062900","https://openalex.org/W2012651708","https://openalex.org/W2054644951","https://openalex.org/W2076452041","https://openalex.org/W2091602169","https://openalex.org/W2105909978","https://openalex.org/W2106606536","https://openalex.org/W2107921845","https://openalex.org/W2110250287","https://openalex.org/W2124087475","https://openalex.org/W2129763896","https://openalex.org/W2265190302","https://openalex.org/W2306003506","https://openalex.org/W3093012486","https://openalex.org/W3151727758","https://openalex.org/W4388062759","https://openalex.org/W7058401419"],"related_works":["https://openalex.org/W2246783085","https://openalex.org/W2306003506","https://openalex.org/W2009308689","https://openalex.org/W3083059145","https://openalex.org/W612408689","https://openalex.org/W198947125","https://openalex.org/W73873867","https://openalex.org/W2171738471","https://openalex.org/W2166069614","https://openalex.org/W850259937"],"abstract_inverted_index":null,"counts_by_year":[{"year":2025,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":1},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":4},{"year":2015,"cited_by_count":6},{"year":2014,"cited_by_count":4},{"year":2012,"cited_by_count":5}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}