{"id":"https://openalex.org/W1548600712","doi":"https://doi.org/10.1300/j049v14n04_02","title":"Satisfaction in International Marketing Channels","display_name":"Satisfaction in International Marketing Channels","publication_year":2007,"publication_date":"2007-12-17","ids":{"openalex":"https://openalex.org/W1548600712","doi":"https://doi.org/10.1300/j049v14n04_02","mag":"1548600712"},"language":"en","primary_location":{"id":"doi:10.1300/j049v14n04_02","doi":"https://doi.org/10.1300/j049v14n04_02","is_oa":false,"landing_page_url":"https://doi.org/10.1300/j049v14n04_02","pdf_url":null,"source":{"id":"https://openalex.org/S77392188","display_name":"Journal of Marketing Channels","issn_l":"1046-669X","issn":["1046-669X","1540-7039"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","poland-40"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Channels","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5088366095","display_name":"Christian Schmitz","orcid":"https://orcid.org/0000-0001-7800-6582","observed_orcids":["https://orcid.org/0000-0001-7800-6582"]},"institutions":[{"id":"https://openalex.org/I202963720","display_name":"University of St.Gallen","ror":"https://ror.org/0561a3s31","country_code":"CH","type":"education","lineage":["https://openalex.org/I202963720"]}],"countries":["CH"],"is_corresponding":false,"raw_author_name":"Christian Schmitz","raw_affiliation_strings":["Institute of Marketing and Retailing, University of St. Gallen, Switzerland"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Institute of Marketing and Retailing, University of St. Gallen, Switzerland","institution_ids":["https://openalex.org/I202963720"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5019269914","display_name":"Tillmann Wagner","orcid":"https://orcid.org/0000-0002-0586-6829","observed_orcids":["https://orcid.org/0000-0002-0586-6829"]},"institutions":[{"id":"https://openalex.org/I12315562","display_name":"Texas Tech University","ror":"https://ror.org/0405mnx93","country_code":"US","type":"education","lineage":["https://openalex.org/I12315562"]}],"countries":["US"],"is_corresponding":false,"raw_author_name":"Tillmann Wagner","raw_affiliation_strings":["Rawls College of Business, Texas Tech University, Lubbock, TX, USA"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Rawls College of Business, Texas Tech University, Lubbock, TX, USA","institution_ids":["https://openalex.org/I12315562"]}]}],"institutions":[],"countries_distinct_count":2,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":1.2277,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.86168618,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"14","issue":"4","first_page":"5","last_page":"39"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9136000275611877,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.9136000275611877,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10164","display_name":"Quality and Supply Management","score":0.0414000004529953,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10328","display_name":"Supply Chain and Inventory Management","score":0.03220000118017197,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/international-marketing-channels","display_name":"international marketing channels","score":0.9980000257492065},{"id":"https://openalex.org/keywords/wholesalers","display_name":"wholesalers","score":0.8989999890327454},{"id":"https://openalex.org/keywords/conflict","display_name":"conflict","score":0.4690000116825104},{"id":"https://openalex.org/keywords/trust","display_name":"trust","score":0.996999979019165},{"id":"https://openalex.org/keywords/commitment","display_name":"commitment","score":0.9620000123977661},{"id":"https://openalex.org/keywords/competitive-intensity","display_name":"competitive intensity","score":0.9860000014305115},{"id":"https://openalex.org/keywords/output-control","display_name":"output control","score":0.9710000157356262}],"concepts":[{"id":"https://openalex.org/C90734943","wikidata":"https://www.wikidata.org/wiki/Q17008777","display_name":"Conceptualization","level":2,"score":0.8829030990600586},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.6411553621292114},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5627886056900024},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5272922515869141},{"id":"https://openalex.org/C127162648","wikidata":"https://www.wikidata.org/wiki/Q16858953","display_name":"Channel (broadcasting)","level":2,"score":0.5267170071601868},{"id":"https://openalex.org/C198531522","wikidata":"https://www.wikidata.org/wiki/Q485146","display_name":"Sample (material)","level":2,"score":0.502387285232544},{"id":"https://openalex.org/C2985989394","wikidata":"https://www.wikidata.org/wiki/Q2746910","display_name":"International marketing","level":2,"score":0.4605092406272888},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.43915697932243347},{"id":"https://openalex.org/C12713177","wikidata":"https://www.wikidata.org/wiki/Q1900281","display_name":"Perspective (graphical)","level":2,"score":0.43786996603012085},{"id":"https://openalex.org/C13606891","wikidata":"https://www.wikidata.org/wiki/Q2623243","display_name":"Conceptual model","level":2,"score":0.43352776765823364},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.09760084748268127},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.08943513035774231},{"id":"https://openalex.org/C43617362","wikidata":"https://www.wikidata.org/wiki/Q170050","display_name":"Chromatography","level":1,"score":0.0},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C185592680","wikidata":"https://www.wikidata.org/wiki/Q2329","display_name":"Chemistry","level":0,"score":0.0},{"id":"https://openalex.org/C77088390","wikidata":"https://www.wikidata.org/wiki/Q8513","display_name":"Database","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1300/j049v14n04_02","doi":"https://doi.org/10.1300/j049v14n04_02","is_oa":false,"landing_page_url":"https://doi.org/10.1300/j049v14n04_02","pdf_url":null,"source":{"id":"https://openalex.org/S77392188","display_name":"Journal of Marketing Channels","issn_l":"1046-669X","issn":["1046-669X","1540-7039"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["cwts-core","jufo-1","norway-1","poland-40"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Journal of Marketing Channels","raw_type":"journal-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.318.1915","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.318.1915","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.alexandria.unisg.ch/EXPORT/DL/52149.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":95,"referenced_works":["https://openalex.org/W17553517","https://openalex.org/W79229537","https://openalex.org/W1511343964","https://openalex.org/W1554623618","https://openalex.org/W1555806226","https://openalex.org/W1574378514","https://openalex.org/W1581614825","https://openalex.org/W1665332082","https://openalex.org/W1975733460","https://openalex.org/W1976599136","https://openalex.org/W1976630138","https://openalex.org/W1985897936","https://openalex.org/W1986413423","https://openalex.org/W1987292168","https://openalex.org/W1990217778","https://openalex.org/W1991623719","https://openalex.org/W1994046048","https://openalex.org/W1995233339","https://openalex.org/W1995687919","https://openalex.org/W2000166448","https://openalex.org/W2000525712","https://openalex.org/W2003825788","https://openalex.org/W2006509860","https://openalex.org/W2008544042","https://openalex.org/W2011641917","https://openalex.org/W2013107605","https://openalex.org/W2017613618","https://openalex.org/W2023550987","https://openalex.org/W2026487929","https://openalex.org/W2026583018","https://openalex.org/W2030127407","https://openalex.org/W2031834941","https://openalex.org/W2036863282","https://openalex.org/W2039164937","https://openalex.org/W2047933261","https://openalex.org/W2054914420","https://openalex.org/W2060145800","https://openalex.org/W2064389960","https://openalex.org/W2066302738","https://openalex.org/W2067660748","https://openalex.org/W2068370738","https://openalex.org/W2071491821","https://openalex.org/W2071716837","https://openalex.org/W2072132165","https://openalex.org/W2073508992","https://openalex.org/W2076155029","https://openalex.org/W2081016106","https://openalex.org/W2086419837","https://openalex.org/W2086787220","https://openalex.org/W2087633462","https://openalex.org/W2089016366","https://openalex.org/W2089995425","https://openalex.org/W2090266480","https://openalex.org/W2093744647","https://openalex.org/W2095463070","https://openalex.org/W2112596332","https://openalex.org/W2118338381","https://openalex.org/W2118341897","https://openalex.org/W2123473732","https://openalex.org/W2134884007","https://openalex.org/W2137247419","https://openalex.org/W2140773511","https://openalex.org/W2148581700","https://openalex.org/W2154700690","https://openalex.org/W2161409433","https://openalex.org/W2163449138","https://openalex.org/W2166788534","https://openalex.org/W2170430750","https://openalex.org/W2198847224","https://openalex.org/W2253306574","https://openalex.org/W2313027996","https://openalex.org/W2313577450","https://openalex.org/W2315084850","https://openalex.org/W2318983749","https://openalex.org/W2322457402","https://openalex.org/W2324006955","https://openalex.org/W2325737203","https://openalex.org/W2326135887","https://openalex.org/W2326361446","https://openalex.org/W2329204726","https://openalex.org/W2329849488","https://openalex.org/W2331214562","https://openalex.org/W2332861112","https://openalex.org/W2333347221","https://openalex.org/W2335602870","https://openalex.org/W2335653399","https://openalex.org/W2963241992","https://openalex.org/W3121173280","https://openalex.org/W3124940603","https://openalex.org/W4231539502","https://openalex.org/W4243667233","https://openalex.org/W4252534912","https://openalex.org/W4285719527","https://openalex.org/W4297081765","https://openalex.org/W4406181114"],"related_works":["https://openalex.org/W7095633882","https://openalex.org/W2065216889","https://openalex.org/W2140773511","https://openalex.org/W7071204794","https://openalex.org/W596560987","https://openalex.org/W2224508767","https://openalex.org/W2008544042","https://openalex.org/W1947235892","https://openalex.org/W2086787220","https://openalex.org/W2255984204"],"abstract_inverted_index":{"International":[0],"marketing":[1,27],"channels":[2],"become":[3],"more":[4],"important":[5],"every":[6],"day.":[7],"Channel":[8],"member":[9,39],"satisfaction":[10,24,40,100],"is":[11],"a":[12,33,57,62,69,74,91],"key":[13],"characteristic":[14],"of":[15,50,64,76,84,94,115],"healthy":[16],"channel":[17,38,52,108],"relationships.":[18],"However,":[19],"limited":[20],"knowledge":[21],"exists":[22],"regarding":[23],"in":[25,41,80,106],"international":[26,42,82,107],"channels.":[28],"The":[29],"present":[30],"research":[31],"involves":[32],"European":[34],"context":[35],"and":[36,44,104,111,122],"investigates":[37],"relationships":[43],"its":[45],"consequences":[46],"from":[47],"the":[48,81],"perspective":[49],"local":[51],"members.":[53],"Study":[54,66],"I":[55],"adopts":[56],"qualitative":[58],"approach":[59],"to":[60,101],"establish":[61],"conceptualization":[63,93],"satisfaction.":[65],"II":[67],"tests":[68],"conceptual":[70],"model":[71],"based":[72],"on":[73],"sample":[75],"236":[77],"wholesalers":[78],"involved":[79],"distribution":[83],"industrial":[85],"goods.":[86],"Empirical":[87],"evidence":[88],"supports":[89],"(1)":[90],"seven-factor":[92],"satisfaction,":[95],"(2)":[96],"main":[97],"effects":[98],"relating":[99],"conflict,":[102],"trust,":[103],"commitment":[105],"relationships,":[109],"(3)":[110],"partial":[112],"moderating":[113],"influence":[114],"two":[116],"contextual":[117],"variables,":[118],"namely,":[119],"competitive":[120],"intensity":[121],"output":[123],"control.":[124]},"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":3},{"year":2012,"cited_by_count":3}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}