{"id":"https://openalex.org/W1547679596","doi":"https://doi.org/10.4018/978-1-59140-146-9.ch018","title":"Community and Regional Portals in Australia","display_name":"Community and Regional Portals in Australia","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W1547679596","doi":"https://doi.org/10.4018/978-1-59140-146-9.ch018","mag":"1547679596"},"language":"en","primary_location":{"id":"doi:10.4018/978-1-59140-146-9.ch018","doi":"https://doi.org/10.4018/978-1-59140-146-9.ch018","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-59140-146-9.ch018","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce in Small to Medium-Sized Enterprises","raw_type":"book-chapter"},"volume":{"id":"https://openalex.org/W2524717008","display_name":"Electronic Commerce in Small to Medium-Sized Enterprises"},"type":"book-chapter","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5046368778","display_name":"Arthur Tatnall","orcid":"https://orcid.org/0000-0003-4317-971X","observed_orcids":["https://orcid.org/0000-0003-4317-971X"]},"institutions":[{"id":"https://openalex.org/I71270174","display_name":"Victoria University","ror":"https://ror.org/04j757h98","country_code":"AU","type":"education","lineage":["https://openalex.org/I71270174"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Arthur Tatnall","raw_affiliation_strings":["Victoria University, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Victoria University, Australia","institution_ids":["https://openalex.org/I71270174"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5102708777","display_name":"Stephen Burgess","orcid":"https://orcid.org/0000-0001-8998-9772","observed_orcids":["https://orcid.org/0000-0001-8998-9772"]},"institutions":[{"id":"https://openalex.org/I71270174","display_name":"Victoria University","ror":"https://ror.org/04j757h98","country_code":"AU","type":"education","lineage":["https://openalex.org/I71270174"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Stephen Burgess","raw_affiliation_strings":["Victoria University, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Victoria University, Australia","institution_ids":["https://openalex.org/I71270174"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5101502093","display_name":"Mohini Singh","orcid":"https://orcid.org/0000-0002-8877-9105","observed_orcids":["https://orcid.org/0000-0002-8877-9105"]},"institutions":[{"id":"https://openalex.org/I82951845","display_name":"RMIT University","ror":"https://ror.org/04ttjf776","country_code":"AU","type":"education","lineage":["https://openalex.org/I82951845"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Mohini Singh","raw_affiliation_strings":["RMIT University, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"RMIT University, Australia","institution_ids":["https://openalex.org/I82951845"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":2,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.518,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.95722714,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":95},"biblio":{"volume":null,"issue":null,"first_page":"304","last_page":"321"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.24879999458789825,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13402","display_name":"Business Strategy and Innovation","score":0.24879999458789825,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.1404000073671341,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13053","display_name":"SMEs Development and Digital Marketing","score":0.10100000351667404,"subfield":{"id":"https://openalex.org/subfields/1403","display_name":"Business and International Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/web-portal","display_name":"web portal","score":0.8259999752044678},{"id":"https://openalex.org/keywords/community-portal","display_name":"community portal","score":0.9810000061988831},{"id":"https://openalex.org/keywords/regional-portals","display_name":"regional portals","score":0.9980000257492065},{"id":"https://openalex.org/keywords/small-business","display_name":"small business","score":0.8050000071525574},{"id":"https://openalex.org/keywords/e-commerce","display_name":"e-commerce","score":0.6970000267028809},{"id":"https://openalex.org/keywords/customer-loyalty","display_name":"customer loyalty","score":0.8989999890327454},{"id":"https://openalex.org/keywords/business-relationships","display_name":"business relationships","score":0.8320000171661377}],"concepts":[{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6698217988014221},{"id":"https://openalex.org/C2777973936","wikidata":"https://www.wikidata.org/wiki/Q1109680","display_name":"Small business","level":2,"score":0.5772942900657654},{"id":"https://openalex.org/C2776967331","wikidata":"https://www.wikidata.org/wiki/Q1132131","display_name":"Loyalty","level":2,"score":0.550472617149353},{"id":"https://openalex.org/C146897074","wikidata":"https://www.wikidata.org/wiki/Q1932925","display_name":"Loyalty business model","level":4,"score":0.483148992061615},{"id":"https://openalex.org/C65257409","wikidata":"https://www.wikidata.org/wiki/Q734253","display_name":"Electronic business","level":3,"score":0.4254930913448334},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.3666422367095947},{"id":"https://openalex.org/C4216890","wikidata":"https://www.wikidata.org/wiki/Q815823","display_name":"Business model","level":2,"score":0.32007327675819397},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C140781008","wikidata":"https://www.wikidata.org/wiki/Q1221081","display_name":"Service quality","level":3,"score":0.0}],"mesh":[],"locations_count":6,"locations":[{"id":"doi:10.4018/978-1-59140-146-9.ch018","doi":"https://doi.org/10.4018/978-1-59140-146-9.ch018","is_oa":false,"landing_page_url":"https://doi.org/10.4018/978-1-59140-146-9.ch018","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce in Small to Medium-Sized Enterprises","raw_type":"book-chapter"},{"id":"doi:10.4018/9781591401469.ch018","doi":"https://doi.org/10.4018/9781591401469.ch018","is_oa":false,"landing_page_url":"https://doi.org/10.4018/9781591401469.ch018","pdf_url":null,"source":{"id":"https://openalex.org/S4306463409","display_name":"IGI Global eBooks","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/P4310320424","host_organization_name":"IGI Global","host_organization_lineage":["https://openalex.org/P4310320424"],"host_organization_lineage_names":["IGI Global"],"type":"ebook platform"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Electronic Commerce in Small to Medium-Sized Enterprises","raw_type":"book-chapter"},{"id":"pmh:oai:eprints.vu.edu.au:5371","doi":null,"is_oa":false,"landing_page_url":"https://vuir.vu.edu.au/5371/","pdf_url":null,"source":{"id":"https://openalex.org/S4306400215","display_name":"Victoria University Research Repository (Victoria University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I41156924","host_organization_name":"Victoria University of Wellington","host_organization_lineage":["https://openalex.org/I41156924"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Book Section"},{"id":"pmh:oai:researchbank.rmit.edu.au:rmit:10624","doi":null,"is_oa":false,"landing_page_url":"http://researchbank.rmit.edu.au/view/rmit:10624","pdf_url":null,"source":{"id":"https://openalex.org/S4306402074","display_name":"RMIT Research Repository (RMIT University Library)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I82951845","host_organization_name":"RMIT University","host_organization_lineage":["https://openalex.org/I82951845"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Book Chapter"},{"id":"pmh:oai:alma61RMIT.INST:11246435980001341","doi":null,"is_oa":false,"landing_page_url":"http://doi.org/10.4018/978-1-59140-146-9.ch018","pdf_url":null,"source":{"id":"https://openalex.org/S4306402074","display_name":"RMIT Research Repository (RMIT University Library)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I82951845","host_organization_name":"RMIT University","host_organization_lineage":["https://openalex.org/I82951845"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},{"id":"pmh:oai:figshare.com:article/27405195","doi":null,"is_oa":false,"landing_page_url":"https://figshare.com/articles/chapter/Community_and_regional_portals_in_Australia_A_role_to_play_for_small_businesses_/27405195","pdf_url":null,"source":{"id":"https://openalex.org/S4377196282","display_name":"Figshare","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210132348","host_organization_name":"Figshare (United Kingdom)","host_organization_lineage":["https://openalex.org/I4210132348"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Chapter"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W170061831","https://openalex.org/W2789819419","https://openalex.org/W1590849505","https://openalex.org/W7070791811","https://openalex.org/W7100251064","https://openalex.org/W136193340","https://openalex.org/W185340065","https://openalex.org/W1526121450","https://openalex.org/W1555128219","https://openalex.org/W1990982289"],"abstract_inverted_index":{"The":[0],"importance":[1],"of":[2,19,27,54,90,93],"Web":[3],"portals":[4,31,43,61],"to":[5,65,75,95,105],"small":[6,33,68,76],"business":[7,77,83,99],"has":[8],"increased":[9],"considerably":[10],"in":[11,35,70],"recent":[12],"years.":[13],"There":[14],"are":[15,44,56],"many":[16],"different":[17,72],"types":[18],"portals,":[20],"but":[21],"this":[22,107],"chapter":[23],"examines":[24],"the":[25,38,47,52],"use":[26],"community":[28],"and":[29,51,97],"regional":[30,42],"by":[32,67],"businesses":[34,69],"Australia.":[36],"In":[37],"chapter,":[39],"two":[40],"Australian":[41],"contrasted":[45],"with":[46],"more":[48],"generic":[49],"e-malls,":[50],"advantages":[53],"each":[55],"discussed.":[57],"We":[58],"show":[59],"how":[60],"can":[62],"be":[63],"used":[64],"advantage":[66],"several":[71],"settings.":[73],"Benefits":[74],"include:":[78],"greater":[79],"customer":[80],"loyalty,":[81],"improved":[82],"relationships,":[84],"enhanced":[85],"e-business":[86],"trust,":[87],"lower":[88],"cost":[89],"infrastructure,":[91],"ease":[92],"access":[94,101],"advice,":[96],"expanded":[98],"opportunities.Request":[100],"from":[102],"your":[103],"librarian":[104],"read":[106],"chapter's":[108],"full":[109],"text.":[110]},"counts_by_year":[{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}