{"id":"https://openalex.org/W1546128530","doi":null,"title":"Percepciones sobre la calidad de los Servicios Sociales de las personas j\u00f3venes usuarias: utilidades para el dise\u00f1o de est\u00e1ndares de calidad","display_name":"Percepciones sobre la calidad de los Servicios Sociales de las personas j\u00f3venes usuarias: utilidades para el dise\u00f1o de est\u00e1ndares de calidad","publication_year":2012,"publication_date":"2012-06-01","ids":{"openalex":"https://openalex.org/W1546128530","mag":"1546128530"},"language":"es","primary_location":{"id":"pmh:oai:dnet:ruarepositor::40af103efe8d2f4b72672aaf9cd96f4c","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10045/24136","pdf_url":"http://hdl.handle.net/10045/24136","source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/10045/24136","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5005081188","display_name":"Yolanda Dom\u00e9nech L\u00f3pez","orcid":"https://orcid.org/0000-0002-4845-4410","observed_orcids":["https://orcid.org/0000-0002-4845-4410"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yolanda Dom\u00e9nech L\u00f3pez","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-4845-4410","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5049267376","display_name":"V\u00edctor Manuel Gim\u00e9nez Bertomeu","orcid":"https://orcid.org/0000-0002-7405-4090","observed_orcids":["https://orcid.org/0000-0002-7405-4090"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"V\u00edctor M. Gim\u00e9nez Bertomeu","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-7405-4090","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":4.5835,"has_fulltext":true,"cited_by_count":5,"citation_normalized_percentile":{"value":0.94611693,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":93},"biblio":{"volume":null,"issue":"97","first_page":"123","last_page":"146"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13624","display_name":"Social Sciences and Policies","score":0.9458000063896179,"subfield":{"id":"https://openalex.org/subfields/3300","display_name":"General Social Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13624","display_name":"Social Sciences and Policies","score":0.9458000063896179,"subfield":{"id":"https://openalex.org/subfields/3300","display_name":"General Social Sciences"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11028","display_name":"Social Work Education and Practice","score":0.011800000444054604,"subfield":{"id":"https://openalex.org/subfields/3321","display_name":"Public Administration"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.009100000374019146,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/youth-perspectives","display_name":"youth perspectives","score":0.44200000166893005},{"id":"https://openalex.org/keywords/primary-care-social-services","display_name":"primary care social services","score":0.6959999799728394},{"id":"https://openalex.org/keywords/quality-of-care","display_name":"quality of care","score":0.6299999952316284},{"id":"https://openalex.org/keywords/user-participation","display_name":"user participation","score":0.8009999990463257},{"id":"https://openalex.org/keywords/quality-standards","display_name":"quality standards","score":0.7200000286102295},{"id":"https://openalex.org/keywords/user-involvement-in-service-design","display_name":"user involvement in service design","score":0.6000000238418579},{"id":"https://openalex.org/keywords/professional-care","display_name":"professional care","score":0.7720000147819519},{"id":"https://openalex.org/keywords/user-experience","display_name":"user experience","score":0.36500000953674316},{"id":"https://openalex.org/keywords/valencia","display_name":"Valencia","score":0.47200000286102295},{"id":"https://openalex.org/keywords/murcia","display_name":"Murcia","score":0.921999990940094}],"concepts":[{"id":"https://openalex.org/C313442","wikidata":"https://www.wikidata.org/wiki/Q778556","display_name":"Persona","level":2,"score":0.5725640654563904},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3995372951030731},{"id":"https://openalex.org/C15708023","wikidata":"https://www.wikidata.org/wiki/Q80083","display_name":"Humanities","level":1,"score":0.38756537437438965},{"id":"https://openalex.org/C142362112","wikidata":"https://www.wikidata.org/wiki/Q735","display_name":"Art","level":0,"score":0.28245627880096436}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:dnet:ruarepositor::40af103efe8d2f4b72672aaf9cd96f4c","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10045/24136","pdf_url":"http://hdl.handle.net/10045/24136","source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},{"id":"pmh:oai:rua.ua.es:10045/24136","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10045/24136","pdf_url":null,"source":{"id":"https://openalex.org/S4306400975","display_name":"RUA, Repositorio Institucional de la Universidad de Alicante (Universidad de Alicante)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I130194489","host_organization_name":"University of Alicante","host_organization_lineage":["https://openalex.org/I130194489"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},{"id":"mag:1546128530","doi":null,"is_oa":false,"landing_page_url":"http://rua.ua.es/dspace/bitstream/10045/24136/1/Art%20Percepciones%20calidad%20SSSS%20j%c3%b3venes%20usuarios_RevEstJuv2012.pdf","pdf_url":null,"source":{"id":"https://openalex.org/S4306526728","display_name":"Revista de Estudios de Juventud","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"journal"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Revista de Estudios de Juventud","raw_type":null}],"best_oa_location":{"id":"pmh:oai:dnet:ruarepositor::40af103efe8d2f4b72672aaf9cd96f4c","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10045/24136","pdf_url":"http://hdl.handle.net/10045/24136","source":{"id":"https://openalex.org/S4306402641","display_name":"LA Referencia (Red Federada de Repositorios Institucionales de Publicaciones Cient\u00edficas)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4383465926","host_organization_name":"LA Referencia","host_organization_lineage":["https://openalex.org/I4383465926"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/article"},"sustainable_development_goals":[{"display_name":"Good health and well-being","id":"https://metadata.un.org/sdg/3","score":0.4043000042438507}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1546128530.pdf","grobid_xml":"https://content.openalex.org/works/W1546128530.grobid-xml"},"referenced_works_count":0,"referenced_works":[],"related_works":["https://openalex.org/W1566712699","https://openalex.org/W4400950074","https://openalex.org/W1552482212","https://openalex.org/W6980008453","https://openalex.org/W1532316364","https://openalex.org/W7008308069","https://openalex.org/W7045525938","https://openalex.org/W4282958625","https://openalex.org/W7206420302","https://openalex.org/W4313494673"],"abstract_inverted_index":{"Este":[0],"trabajo":[1,96,181],"recoge":[2],"la":[3,19,51,54,70,98,111,136,140,151,153,164,166,190],"percepci\u00f3n":[4],"de":[5,14,21,29,32,43,49,53,56,72,84,86,88,90,100,102,113,132,135,142,150,163,186,192,194],"las":[6,57,107,116,184],"personas":[7,58,129],"j\u00f3venes":[8,130],"que":[9,108],"utilizan":[10],"los":[11,22,35,61,73,82,91,114,133,157,175,197],"Servicios":[12,36,198],"Sociales":[13,37],"Atenci\u00f3n":[15],"Primaria":[16],"(SSAP)":[17],"sobre":[18],"calidad":[20,33,71,89,152,195],"mismos,":[23],"en":[24,34,60,81,189,196],"el":[25,41,95],"marco":[26],"del":[27],"proyecto":[28],"I+D":[30],"\"Indicadores":[31],"(INCASS)\",":[38],"financiado":[39],"por":[40,75],"Ministerio":[42],"Ciencia":[44],"e":[45],"Innovaci\u00f3n.":[46],"Se":[47],"parte":[48],"destacar":[50],"importancia":[52],"participaci\u00f3n":[55,103],"usuarias":[59,131],"SSAP,":[62],"aspiraci\u00f3n":[63],"tradicional":[64],"y":[65,104,115,139,171,174,178],"objetivo":[66],"deseable":[67],"para":[68],"incrementar":[69],"servicios,":[74],"ejemplo,":[76],"actuando":[77],"como":[78,148],"informantes":[79],"clave":[80,162],"procesos":[83],"dise\u00f1o":[85],"est\u00e1ndares":[87,193],"servicios.":[92],"Sin":[93],"embargo,":[94],"constata":[97],"escasez":[99],"experiencias":[101],"son":[105],"inexistentes":[106],"consideran":[109],"espec\u00edficamente":[110],"opini\u00f3n":[112],"j\u00f3venes.":[117],"La":[118],"investigaci\u00f3n":[119],"cualitativa":[120],"realizada":[121],"pretende":[122],"llenar":[123],"este":[124],"vac\u00edo":[125],"mediante":[126],"entrevistas":[127],"a":[128],"SSAP":[134],"Comunidad":[137],"Valenciana":[138],"Regi\u00f3n":[141],"Murcia.":[143],"Los":[144],"resultados":[145,188],"obtenidos":[146],"muestran":[147],"eje":[149],"atenci\u00f3n":[154],"profesional.":[155],"Adem\u00e1s,":[156],"participantes":[158],"destacan":[159],"dos":[160],"dimensiones":[161],"calidad:":[165],"relaci\u00f3n":[167],"(rasgos":[168],"personales,":[169],"habilidades":[170],"funciones":[172],"profesionales)":[173],"servicios":[176],"(atenci\u00f3n":[177],"recursos).":[179],"El":[180],"concluye":[182],"resaltando":[183],"aplicaciones":[185],"estos":[187],"identificaci\u00f3n":[191],"Sociales.":[199]},"counts_by_year":[{"year":2024,"cited_by_count":1},{"year":2023,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":1}],"updated_date":"2026-09-27T08:07:27.782135","created_date":"2016-06-24T00:00:00"}