{"id":"https://openalex.org/W1544075956","doi":null,"title":"IS/IT investment evaluation and benefits realization issues in a government organisation","display_name":"IS/IT investment evaluation and benefits realization issues in a government organisation","publication_year":2001,"publication_date":"2001-01-01","ids":{"openalex":"https://openalex.org/W1544075956","mag":"1544075956"},"language":"en","primary_location":{"id":"pmh:oai:espace.curtin.edu.au:20.500.11937/13841","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/20.500.11937/13841","pdf_url":null,"source":{"id":"https://openalex.org/S4306401790","display_name":"eSpace (Curtin University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205640436","host_organization_name":"Curtin University","host_organization_lineage":["https://openalex.org/I205640436"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Paper"},"volume":null,"type":"conference-paper","indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5075891275","display_name":"Chad Lin","orcid":"https://orcid.org/0000-0002-8365-977X","observed_orcids":["https://orcid.org/0000-0002-8365-977X"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chad Lin","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5109110236","display_name":"Graham Pervan","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Graham Pervan","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":6.7122,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.95939675,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":89,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"379","last_page":"386"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9154999852180481,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9154999852180481,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11912","display_name":"Outsourcing and Supply Chain Management","score":0.06270000338554382,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.006000000052154064,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/benefits-realization","display_name":"benefits realization","score":0.9359999895095825},{"id":"https://openalex.org/keywords/benefits-management","display_name":"benefits management","score":0.7889999747276306},{"id":"https://openalex.org/keywords/information-technology-in-government","display_name":"information technology in government","score":0.5910000205039978},{"id":"https://openalex.org/keywords/outsourcing","display_name":"outsourcing","score":0.6000000238418579},{"id":"https://openalex.org/keywords/it-contracts","display_name":"IT contracts","score":0.36899998784065247},{"id":"https://openalex.org/keywords/evaluation-methodology","display_name":"evaluation methodology","score":0.6230000257492065},{"id":"https://openalex.org/keywords/user-participation","display_name":"user participation","score":0.781000018119812}],"concepts":[{"id":"https://openalex.org/C27548731","wikidata":"https://www.wikidata.org/wiki/Q88272","display_name":"Investment (military)","level":3,"score":0.6246471405029297},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.6151179075241089},{"id":"https://openalex.org/C46934059","wikidata":"https://www.wikidata.org/wiki/Q61515","display_name":"Outsourcing","level":2,"score":0.5939642190933228},{"id":"https://openalex.org/C2778137410","wikidata":"https://www.wikidata.org/wiki/Q2732820","display_name":"Government (linguistics)","level":2,"score":0.5676519870758057},{"id":"https://openalex.org/C2779462738","wikidata":"https://www.wikidata.org/wiki/Q17146409","display_name":"Realisation","level":2,"score":0.5559214353561401},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.4323170781135559},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3955051004886627},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.29448339343070984},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.14219224452972412},{"id":"https://openalex.org/C62520636","wikidata":"https://www.wikidata.org/wiki/Q944","display_name":"Quantum mechanics","level":1,"score":0.0},{"id":"https://openalex.org/C41895202","wikidata":"https://www.wikidata.org/wiki/Q8162","display_name":"Linguistics","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.0},{"id":"https://openalex.org/C94625758","wikidata":"https://www.wikidata.org/wiki/Q7163","display_name":"Politics","level":2,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C121332964","wikidata":"https://www.wikidata.org/wiki/Q413","display_name":"Physics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:espace.curtin.edu.au:20.500.11937/13841","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/20.500.11937/13841","pdf_url":null,"source":{"id":"https://openalex.org/S4306401790","display_name":"eSpace (Curtin University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I205640436","host_organization_name":"Curtin University","host_organization_lineage":["https://openalex.org/I205640436"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Conference Paper"},{"id":"mag:1544075956","doi":null,"is_oa":false,"landing_page_url":"https://aisel.aisnet.org/acis2001/49/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":24,"referenced_works":["https://openalex.org/W589806113","https://openalex.org/W1500123348","https://openalex.org/W1533362230","https://openalex.org/W1538003439","https://openalex.org/W1557181239","https://openalex.org/W1584564756","https://openalex.org/W1966591627","https://openalex.org/W1978006749","https://openalex.org/W1979829091","https://openalex.org/W1984006270","https://openalex.org/W1991343803","https://openalex.org/W1994787733","https://openalex.org/W2029324459","https://openalex.org/W2035982142","https://openalex.org/W2042657930","https://openalex.org/W2043893783","https://openalex.org/W2057211911","https://openalex.org/W2059228143","https://openalex.org/W2060604935","https://openalex.org/W2078736349","https://openalex.org/W2087148616","https://openalex.org/W2148277253","https://openalex.org/W2171233501","https://openalex.org/W3151727758"],"related_works":["https://openalex.org/W6982629337","https://openalex.org/W1513367238","https://openalex.org/W7096965282","https://openalex.org/W2268063179","https://openalex.org/W2620674173","https://openalex.org/W7020151398","https://openalex.org/W2513014507","https://openalex.org/W4254858133","https://openalex.org/W7047007792","https://openalex.org/W1566752316"],"abstract_inverted_index":{"debate":[0],"in":[1,14,19,63,173],"the":[2,20,23,33,82,100,123,148,156],"IS/IT":[3,40,75,90,128,135,152],"literature":[4],"amongst":[5],"researchers,":[6],"academics,":[7],"and":[8,37,43,61,73,94,109,114,176],"practitioners.":[9],"This":[10],"is":[11,18],"as":[12,16],"true":[13],"Australia":[15],"it":[17],"rest":[21],"of":[22,30,39,50,58,71,87,97,99,106,117,119,125,145,147,170,179],"developed":[24],"world.":[25],"Thus,":[26],"a":[27,64,69,85,88,95,104,115,166],"detailed":[28],"program":[29,53],"research":[31,52],"into":[32],"current":[34],"Australian":[35],"practice":[36],"processes":[38,62],"investment":[41,91,129,136],"evaluation":[42,92,101,130,137],"benefits":[44,111,120],"realisation":[45,112],"was":[46,77],"initiated.":[47],"As":[48],"part":[49],"this":[51],"an":[54,126],"in-depth":[55],"case":[56],"study":[57,83],"these":[59],"practices":[60],"large":[65],"government":[66],"department,":[67],"with":[68],"mix":[70],"insourced":[72],"outsourced":[74],"activities,":[76],"conducted.":[78],"Issues":[79],"arising":[80],"from":[81],"include":[84],"lack":[86,96,105,116,169,178],"formal":[89],"methodology":[93,113],"understanding":[98,118],"approach":[102],"used,":[103],"any":[107],"(formal":[108],"informal)":[110],"management":[121],"practices,":[122],"use":[124],"informal":[127],"process,":[131],"focus":[132],"on":[133,165],"quantitative":[134],"measures,":[138],"conflicting":[139],"motivations":[140],"for":[141],"outsourcing,":[142],"different":[143],"perception":[144],"success":[146],"contracts":[149],"by":[150,181],"stakeholders,":[151],"skill":[153],"shortage":[154],"within":[155],"organisation,":[157],"embedded":[158],"contract":[159,162,174],"mentality,":[160],"complicated":[161],"arrangements,":[163],"over-reliance":[164],"single":[167],"contractor,":[168],"user":[171],"involvement/participation":[172],"development,":[175],"general":[177],"commitment":[180],"contractors.":[182]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-07-29T14:22:42.915294","created_date":"2016-06-24T00:00:00"}