{"id":"https://openalex.org/W1543074569","doi":null,"title":"4. How do People Evaluate Electronic Word-Of-Mouth? Informational and Normative Based Determinants of Perceived Credibility of Online Consumer Recommendations in China","display_name":"4. How do People Evaluate Electronic Word-Of-Mouth? Informational and Normative Based Determinants of Perceived Credibility of Online Consumer Recommendations in China","publication_year":2007,"publication_date":"2007-01-01","ids":{"openalex":"https://openalex.org/W1543074569","mag":"1543074569"},"language":"en","primary_location":{"id":"pmh:oai:CiteSeerX.psu:10.1.1.231.8708","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.231.8708","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5057521978","display_name":"Man Yee Cheung","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Man Yee Cheung","raw_affiliation_strings":["Department of Information Systems"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Systems","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5100528753","display_name":"Chuan Luo","orcid":"https://orcid.org/0009-0004-5191-4504","observed_orcids":["https://orcid.org/0009-0004-5191-4504","https://orcid.org/0009-0009-7366-5584"]},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Chuan Luo","raw_affiliation_strings":["USTC-CityU Joint Advanced Research Centre (Suzhou)"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"USTC-CityU Joint Advanced Research Centre (Suzhou)","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5010986657","display_name":"Choon Ling Sia","orcid":"https://orcid.org/0000-0002-9778-9196","observed_orcids":["https://orcid.org/0000-0002-9778-9196"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Choon Ling Sia","raw_affiliation_strings":["Department of Information Systems"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Department of Information Systems","institution_ids":[]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5040104068","display_name":"Huaping Chen","orcid":"https://orcid.org/0000-0002-2058-7086","observed_orcids":["https://orcid.org/0000-0002-2058-7086"]},"institutions":[{"id":"https://openalex.org/I126520041","display_name":"University of Science and Technology of China","ror":"https://ror.org/04c4dkn09","country_code":"CN","type":"education","lineage":["https://openalex.org/I126520041","https://openalex.org/I19820366"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Huaping Chen","raw_affiliation_strings":["University of Science and Technology of China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Science and Technology of China","institution_ids":["https://openalex.org/I126520041"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5151024781","display_name":"Chuan Luo","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Chuan Luo","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":5.523,"has_fulltext":false,"cited_by_count":31,"citation_normalized_percentile":{"value":0.9468631,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9994999766349792,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14244","display_name":"Consumer Behavior and Marketing Influence","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":9.999999747378752e-05,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/electronic-word-of-mouth","display_name":"electronic word of mouth","score":0.8899999856948853},{"id":"https://openalex.org/keywords/perceived-credibility","display_name":"perceived credibility","score":0.9940000176429749},{"id":"https://openalex.org/keywords/informational-cues","display_name":"informational cues","score":0.6890000104904175},{"id":"https://openalex.org/keywords/consumer-evaluation","display_name":"consumer evaluation","score":0.5070000290870667},{"id":"https://openalex.org/keywords/social-aggregation","display_name":"social aggregation","score":0.7020000219345093},{"id":"https://openalex.org/keywords/china","display_name":"China","score":0.6990000009536743}],"concepts":[{"id":"https://openalex.org/C44725695","wikidata":"https://www.wikidata.org/wiki/Q288156","display_name":"Normative","level":2,"score":0.8896037936210632},{"id":"https://openalex.org/C2780224610","wikidata":"https://www.wikidata.org/wiki/Q1530061","display_name":"Credibility","level":2,"score":0.8770064115524292},{"id":"https://openalex.org/C2776436953","wikidata":"https://www.wikidata.org/wiki/Q5163215","display_name":"Consistency (knowledge bases)","level":2,"score":0.6471107602119446},{"id":"https://openalex.org/C2776620684","wikidata":"https://www.wikidata.org/wiki/Q7565144","display_name":"Source credibility","level":3,"score":0.587990939617157},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.5535210967063904},{"id":"https://openalex.org/C98184364","wikidata":"https://www.wikidata.org/wiki/Q1780131","display_name":"Argument (complex analysis)","level":2,"score":0.5105929970741272},{"id":"https://openalex.org/C137913393","wikidata":"https://www.wikidata.org/wiki/Q15737157","display_name":"Word of mouth","level":2,"score":0.46160760521888733},{"id":"https://openalex.org/C112698675","wikidata":"https://www.wikidata.org/wiki/Q37038","display_name":"Advertising","level":1,"score":0.45299032330513},{"id":"https://openalex.org/C2780719617","wikidata":"https://www.wikidata.org/wiki/Q1030752","display_name":"Salient","level":2,"score":0.41578441858291626},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3843223452568054},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.3571660816669464},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.20510458946228027},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1472417712211609},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.1426175832748413},{"id":"https://openalex.org/C71924100","wikidata":"https://www.wikidata.org/wiki/Q11190","display_name":"Medicine","level":0,"score":0.09733983874320984},{"id":"https://openalex.org/C126322002","wikidata":"https://www.wikidata.org/wiki/Q11180","display_name":"Internal medicine","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:CiteSeerX.psu:10.1.1.231.8708","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.231.8708","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"text"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.595.9225","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.595.9225","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.pacis-net.org/file/2007/1190.pdf","raw_type":"text"},{"id":"pmh:oai:aisel.aisnet.org:pacis2007-1003","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/pacis2007/18","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"PACIS 2007 Proceedings","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":38,"referenced_works":["https://openalex.org/W1556034692","https://openalex.org/W1556348243","https://openalex.org/W1579272596","https://openalex.org/W1584297360","https://openalex.org/W1979457259","https://openalex.org/W1983976677","https://openalex.org/W1992258230","https://openalex.org/W1999342995","https://openalex.org/W2011744324","https://openalex.org/W2027415504","https://openalex.org/W2031024280","https://openalex.org/W2040721962","https://openalex.org/W2041963608","https://openalex.org/W2043222000","https://openalex.org/W2046220915","https://openalex.org/W2046752514","https://openalex.org/W2050623584","https://openalex.org/W2056166734","https://openalex.org/W2057643324","https://openalex.org/W2058559948","https://openalex.org/W2058837212","https://openalex.org/W2076797811","https://openalex.org/W2083365829","https://openalex.org/W2091656550","https://openalex.org/W2101868595","https://openalex.org/W2102369945","https://openalex.org/W2106096361","https://openalex.org/W2111616986","https://openalex.org/W2119992555","https://openalex.org/W2120789618","https://openalex.org/W2140465576","https://openalex.org/W2155225996","https://openalex.org/W2157681268","https://openalex.org/W2167325287","https://openalex.org/W2295537978","https://openalex.org/W2755050513","https://openalex.org/W3094202663","https://openalex.org/W4235678817"],"related_works":["https://openalex.org/W2022467844","https://openalex.org/W2518444566","https://openalex.org/W2036515033","https://openalex.org/W2084434090","https://openalex.org/W2549382882","https://openalex.org/W2549128646","https://openalex.org/W1787341662","https://openalex.org/W2083567768","https://openalex.org/W189534585","https://openalex.org/W2890069810"],"abstract_inverted_index":{"This":[0,40,146],"study":[1,41],"empirically":[2],"examined":[3],"the":[4,35,44,50,83,100,133],"informational":[5,23,87],"and":[6,34,72,93,99,105,143,150],"normative":[7,51,67,101],"based":[8],"determinants":[9,88,102],"of":[10,13,31,37,115,135],"perceived":[11,136],"credibility":[12,80,92,139],"online":[14,54,111,118],"consumer":[15,55,119],"recommendations":[16],"in":[17,27,76,122],"China.":[18],"Past":[19],"literature":[20],"demonstrated":[21],"that":[22,65],"influence":[24],"is":[25,57],"important":[26],"affecting":[28],"reader\u2019s":[29,79],"evaluation":[30,81],"incoming":[32],"information":[33],"effectiveness":[36],"a":[38,78,116],"communication.":[39],"extends":[42],"from":[43,140],"previous":[45],"Word-of-Mouth":[46],"studies":[47],"by":[48,59],"including":[49],"factors.":[52],"Since":[53],"discussion":[56,120],"characterized":[58],"its":[60],"social":[61],"aggregation,":[62],"we":[63],"argue":[64],"several":[66],"cues":[68],"could":[69],"be":[70],"salient":[71],"play":[73],"significant":[74],"roles":[75],"shaping":[77],"towards":[82],"eWOM":[84,137,156],"recommendation.":[85],"The":[86],"(argument":[89],"strength,":[90],"source":[91],"confirmation":[94],"with":[95,152],"receiver\u2019s":[96,155],"prior":[97],"belief)":[98],"(recommendation":[103],"consistency":[104],"rating)":[106],"are":[107],"investigated":[108],"via":[109],"an":[110],"survey":[112],"to":[113],"users":[114],"famous":[117],"site":[121],"China":[123],"(myetone.com).":[124],"Results":[125],"supported":[126],"our":[127],"proposed":[128],"research":[129,147],"model":[130],"which":[131],"substantiates":[132],"effects":[134],"review":[138],"both":[141],"informational-based":[142],"normative-based":[144],"determinants.":[145],"provides":[148],"researcher":[149],"practitioners":[151],"insights":[153],"on":[154],"evaluation.":[157]},"counts_by_year":[{"year":2024,"cited_by_count":2},{"year":2023,"cited_by_count":2},{"year":2020,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2017,"cited_by_count":4},{"year":2016,"cited_by_count":3},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":1},{"year":2013,"cited_by_count":2},{"year":2012,"cited_by_count":1}],"updated_date":"2026-11-11T12:16:26.678958","created_date":"2016-06-24T00:00:00"}