{"id":"https://openalex.org/W1531388989","doi":null,"title":"Validation study of intangible business relationship value measurement","display_name":"Validation study of intangible business relationship value measurement","publication_year":2004,"publication_date":"2004-01-01","ids":{"openalex":"https://openalex.org/W1531388989","mag":"1531388989"},"language":"en","primary_location":{"id":"pmh:oai:openrepository.aut.ac.nz:10292/60","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/10292/60","pdf_url":"https://openrepository.aut.ac.nz/bitstreams/0296c232-b109-41a6-9925-c5f2f817a495/download","source":{"id":"https://openalex.org/S4306401809","display_name":"Tuwhera (Auckland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I39854758","host_organization_name":"Auckland University of Technology","host_organization_lineage":["https://openalex.org/I39854758"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://openrepository.aut.ac.nz/bitstreams/0296c232-b109-41a6-9925-c5f2f817a495/download","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017654222","display_name":"Annie Liqin Zhang","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Annie Liqin Zhang","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5017654222"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":4,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.8090999722480774,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.8090999722480774,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11849","display_name":"Intellectual Capital and Performance Analysis","score":0.16940000653266907,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10910","display_name":"Corporate Governance and Management","score":0.007300000172108412,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/business-to-business-relationships","display_name":"business-to-business relationships","score":0.9089999794960022},{"id":"https://openalex.org/keywords/seller-perspective","display_name":"seller perspective","score":0.6840000152587891},{"id":"https://openalex.org/keywords/intellectual-capital","display_name":"intellectual capital","score":0.7620000243186951},{"id":"https://openalex.org/keywords/relationship-marketing","display_name":"relationship marketing","score":0.7039999961853027},{"id":"https://openalex.org/keywords/construct-validity","display_name":"construct validity","score":0.7860000133514404},{"id":"https://openalex.org/keywords/scale-validation","display_name":"scale validation","score":0.675000011920929},{"id":"https://openalex.org/keywords/manufacturing-industry","display_name":"manufacturing industry","score":0.4869999885559082},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"competitive advantage","score":0.6740000247955322},{"id":"https://openalex.org/keywords/customer-relationships","display_name":"customer relationships","score":0.5690000057220459},{"id":"https://openalex.org/keywords/replication-study","display_name":"replication study","score":0.6039999723434448},{"id":"https://openalex.org/keywords/reliability-statistics","display_name":"reliability statistics","score":0.39800000190734863},{"id":"https://openalex.org/keywords/convergent-validity","display_name":"convergent validity","score":0.8579999804496765},{"id":"https://openalex.org/keywords/discriminant-validity","display_name":"discriminant validity","score":0.9789999723434448},{"id":"https://openalex.org/keywords/nomological-validity","display_name":"nomological validity","score":0.9909999966621399}],"concepts":[{"id":"https://openalex.org/C2776291640","wikidata":"https://www.wikidata.org/wiki/Q2912517","display_name":"Value (mathematics)","level":2,"score":0.47388049960136414},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.37083107233047485},{"id":"https://openalex.org/C178550888","wikidata":"https://www.wikidata.org/wiki/Q2043282","display_name":"Business administration","level":1,"score":0.3231203854084015},{"id":"https://openalex.org/C105795698","wikidata":"https://www.wikidata.org/wiki/Q12483","display_name":"Statistics","level":1,"score":0.3060413599014282},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.26096421480178833}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:openrepository.aut.ac.nz:10292/60","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/10292/60","pdf_url":"https://openrepository.aut.ac.nz/bitstreams/0296c232-b109-41a6-9925-c5f2f817a495/download","source":{"id":"https://openalex.org/S4306401809","display_name":"Tuwhera (Auckland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I39854758","host_organization_name":"Auckland University of Technology","host_organization_lineage":["https://openalex.org/I39854758"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},{"id":"pmh:oai:aut.researchgateway.ac.nz:10292/60","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10292/60","pdf_url":null,"source":{"id":"https://openalex.org/S4306401809","display_name":"Tuwhera (Auckland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I39854758","host_organization_name":"Auckland University of Technology","host_organization_lineage":["https://openalex.org/I39854758"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Thesis"},{"id":"mag:1531388989","doi":null,"is_oa":false,"landing_page_url":"https://aut.researchgateway.ac.nz/handle/10292/60","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:openrepository.aut.ac.nz:10292/60","doi":null,"is_oa":true,"landing_page_url":"https://hdl.handle.net/10292/60","pdf_url":"https://openrepository.aut.ac.nz/bitstreams/0296c232-b109-41a6-9925-c5f2f817a495/download","source":{"id":"https://openalex.org/S4306401809","display_name":"Tuwhera (Auckland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I39854758","host_organization_name":"Auckland University of Technology","host_organization_lineage":["https://openalex.org/I39854758"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Thesis"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1531388989.pdf","grobid_xml":"https://content.openalex.org/works/W1531388989.grobid-xml"},"referenced_works_count":66,"referenced_works":["https://openalex.org/W190248314","https://openalex.org/W1494627679","https://openalex.org/W1537054454","https://openalex.org/W1565400870","https://openalex.org/W1590419098","https://openalex.org/W1591891602","https://openalex.org/W1966502602","https://openalex.org/W1967968613","https://openalex.org/W1974783485","https://openalex.org/W1976665515","https://openalex.org/W1977213233","https://openalex.org/W1985931376","https://openalex.org/W1989528006","https://openalex.org/W1998067943","https://openalex.org/W1998862737","https://openalex.org/W2004135211","https://openalex.org/W2004755290","https://openalex.org/W2005364767","https://openalex.org/W2007006972","https://openalex.org/W2010846120","https://openalex.org/W2013053449","https://openalex.org/W2022423732","https://openalex.org/W2023934905","https://openalex.org/W2027597802","https://openalex.org/W2029125978","https://openalex.org/W2031648262","https://openalex.org/W2032146670","https://openalex.org/W2039025582","https://openalex.org/W2041404177","https://openalex.org/W2058513103","https://openalex.org/W2060827592","https://openalex.org/W2061977616","https://openalex.org/W2064420673","https://openalex.org/W2066158005","https://openalex.org/W2066268398","https://openalex.org/W2073287502","https://openalex.org/W2074526772","https://openalex.org/W2082271896","https://openalex.org/W2086064110","https://openalex.org/W2090205991","https://openalex.org/W2095498460","https://openalex.org/W2101946146","https://openalex.org/W2102097552","https://openalex.org/W2103309252","https://openalex.org/W2110672626","https://openalex.org/W2110751729","https://openalex.org/W2115908788","https://openalex.org/W2117012826","https://openalex.org/W2124060395","https://openalex.org/W2132081716","https://openalex.org/W2134884007","https://openalex.org/W2136811989","https://openalex.org/W2137266665","https://openalex.org/W2140956556","https://openalex.org/W2146110885","https://openalex.org/W2154374169","https://openalex.org/W2159013703","https://openalex.org/W2165848253","https://openalex.org/W2167037159","https://openalex.org/W2186385986","https://openalex.org/W2258868901","https://openalex.org/W2314273588","https://openalex.org/W2323322979","https://openalex.org/W2323569584","https://openalex.org/W2328780728","https://openalex.org/W2807899702"],"related_works":["https://openalex.org/W2003371206","https://openalex.org/W2790868233","https://openalex.org/W9061455","https://openalex.org/W1581518499","https://openalex.org/W2223274252","https://openalex.org/W2484371329","https://openalex.org/W2074711598","https://openalex.org/W1540703690","https://openalex.org/W630623205","https://openalex.org/W2311547301"],"abstract_inverted_index":{"Both":[0],"marketing":[1,106],"researchers":[2],"and":[3,21,68,72,109,147,159,174,199,202,242,252,254,279,313,328,370,379,392,427,454,472,476],"practitioners":[4],"realise":[5],"that":[6,10,22,58,130,348,425],"having":[7],"customer":[8,62,474,486],"relationships":[9,63,135,487],"enhance":[11],"a":[12,25,42,91,95,442],"firm's":[13],"competitive":[14],"advantage":[15],"is":[16,24,38,64,292,436],"an":[17,99,113],"important":[18],"strategic":[19,479],"issue":[20,79],"there":[23],"need":[26],"for":[27,48,52,119,367,415],"relationship":[28,35,93,105,115,215],"value":[29,36,89,116,122,216,233,272,277,283,447],"measurement.":[30],"But":[31],"the":[32,53,59,78,81,84,88,104,121,124,128,168,171,185,188,191,213,219,226,236,240,261,274,280,286,289,295,306,323,349,352,360,368,374,377,383,387,390,393,397,401,406,410,416,419,452,455,459,466],"research":[33,55],"on":[34,451,481],"measurement":[37,82,388],"limited,":[39],"especially":[40],"from":[41,94],"seller's":[43,96],"perspective,":[44],"despite":[45],"numerous":[46],"calls":[47],"it.":[49],"The":[50,140,154,208,298,334,344,422],"reason":[51],"limited":[54],"might":[56],"be":[57],"nature":[60],"of":[61,80,83,87,90,123,127,170,187,194,212,225,260,264,288,305,322,336,351,376,389,396,409,469],"complex,":[65],"largely":[66],"intangible,":[67],"long-term":[69],"oriented.":[70],"Baxter":[71,108,158,241,312,327,426],"Matear's":[73,160,329,428],"(2004)":[74,111,161,244,330,429],"study":[75,156,162,412],"directly":[76],"addresses":[77],"intangible":[85,114,125,276,282,381,446],"part":[86,126],"business-to-business":[92],"perspective.":[97],"Synthesising":[98],"intellectual":[100,248,430],"capital":[101,431],"model":[102,118,142,173,291],"into":[103],"literature,":[107],"Matear":[110,243,314],"propose":[112],"(IRV)":[117],"assessing":[120],"resources":[129],"sellers":[131,462],"gain":[132],"through":[133],"their":[134,137,470,478],"with":[136],"business":[138],"buyers.":[139],"IRV":[141,172,290,355,398,435,460,468],"has":[143,439],"been":[144],"empirically":[145],"tested":[146],"supported":[148,293],"in":[149,163,218,239,294,326,359,373,386,405,418,448],"New":[150],"Zealand's":[151],"manufacturing":[152],"industry.":[153],"current":[155,296,361,411,420,471],"replicated":[157],"order":[164],"to":[165,183,433,444,483],"further":[166,342],"assess":[167,445,465],"validity":[169,196,335,385,395],"its":[175],"scales.":[176,333],"Exploratory":[177],"factor":[178,210,258,300],"analysis":[179,211,259,301],"was":[180,340,364],"used":[181],"first":[182],"identify":[184],"dimensionality":[186,287],"IRV.":[189,227],"Then":[190],"four":[192],"aspects":[193],"construct":[195],"-":[197,205],"reliability,":[198],"convergent,":[200],"discriminant,":[201],"nomological":[203,394],"validities":[204,372],"were":[206],"examined.":[207],"exploratory":[209,257,299],"focal":[214],"items":[217],"questionnaire":[220],"found":[221,269,347,366],"six":[222,231,266,353],"first-order":[223,232,267,354],"dimensions":[224,234,453],"As":[228],"expected,":[229],"these":[230,265,337,485],"are":[235,357,413],"same":[237],"as":[238],"study:":[245],"competence,":[246],"attitude,":[247],"agility,":[249],"relationships,":[250,475],"organisation,":[251],"renewal":[253],"development.":[255],"Further":[256],"summated":[262],"scales":[263],"values":[268],"two":[270],"higher-order":[271],"dimensions:":[273],"human":[275,378],"dimension":[278],"structural":[281,380],"dimension.":[284],"Thus":[285],"study.":[297,362,421],"retained":[302,318,404],"36":[303,317,338,402],"out":[304],"initial":[307],"42":[308],"measures":[309,319,325,339,403,456],"developed":[310],"by":[311,458],"(2004).":[315],"These":[316],"include":[320],"20":[321],"22":[324],"final":[331,407],"purified":[332],"then":[341],"investigated.":[343],"reliability":[345],"examination":[346],"measurements":[350,375],"constructs":[356],"reliable":[358],"Evidence":[363],"also":[365],"convergent":[369,384],"discriminant":[371],"value,":[382],"IRV,":[391],"construct.":[399],"Thus,":[400],"results":[408],"valid":[414],"respondents":[417],"findings":[423],"suggest":[424],"approach":[432],"measuring":[434],"appropriate.":[437],"It":[438],"potentially":[440],"provided":[441,457],"way":[443],"relationships.":[449],"Based":[450],"model,":[461],"can":[463],"systematically":[464],"potential":[467,473],"make":[477],"decisions":[480],"how":[482],"manage":[484],"accordingly.":[488]},"counts_by_year":[{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
