{"id":"https://openalex.org/W1530849283","doi":null,"title":"Knowledge Management Technologies and Higher Education Processes: Approach to Integration for Performance Improvement","display_name":"Knowledge Management Technologies and Higher Education Processes: Approach to Integration for Performance Improvement","publication_year":2011,"publication_date":"2011-01-01","ids":{"openalex":"https://openalex.org/W1530849283","mag":"1530849283"},"language":"en","primary_location":{"id":"pmh:oai:repository.ubn.ru.nl:2066/91979","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/2066/91979","pdf_url":null,"source":{"id":"https://openalex.org/S4306401067","display_name":"Radboud Repository (Radboud University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I145872427","host_organization_name":"Radboud University Nijmegen","host_organization_lineage":["https://openalex.org/I145872427"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://cit.mak.ac.ug/iccir/?p=iccir_11","raw_type":"Article in monograph or in proceedings"},"volume":null,"type":"book","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5029007502","display_name":"Walter Omona","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I72227227","display_name":"Makerere University","ror":"https://ror.org/03dmz0111","country_code":"UG","type":"education","lineage":["https://openalex.org/I72227227"]}],"countries":["UG"],"is_corresponding":false,"raw_author_name":"Walter Omona","raw_affiliation_strings":["Makerere University#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Makerere University#TAB#","institution_ids":["https://openalex.org/I72227227"]}]},{"author_position":"middle","author":{"id":"https://openalex.org/A5064210611","display_name":"Theo van der Weide","orcid":"https://orcid.org/0000-0002-6517-2079","observed_orcids":["https://orcid.org/0000-0002-6517-2079"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Theo van der Weide","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-6517-2079","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5109051009","display_name":"Jude T. Lubega","orcid":"https://orcid.org/0000-0002-0117-0672","observed_orcids":["https://orcid.org/0000-0002-0117-0672"]},"institutions":[{"id":"https://openalex.org/I72227227","display_name":"Makerere University","ror":"https://ror.org/03dmz0111","country_code":"UG","type":"education","lineage":["https://openalex.org/I72227227"]}],"countries":["UG"],"is_corresponding":false,"raw_author_name":"Jude T. Lubega","raw_affiliation_strings":["Makerere University#TAB#"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Makerere University#TAB#","institution_ids":["https://openalex.org/I72227227"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":2.4578,"has_fulltext":false,"cited_by_count":11,"citation_normalized_percentile":{"value":0.9224918,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":98},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13273","display_name":"Knowledge Management in Higher Education","score":0.9291999936103821,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13273","display_name":"Knowledge Management in Higher Education","score":0.9291999936103821,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14246","display_name":"E-Learning and Knowledge Management","score":0.057999998331069946,"subfield":{"id":"https://openalex.org/subfields/1706","display_name":"Computer Science Applications"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12408","display_name":"Digital Transformation of Higher Education","score":0.0015999999595806003,"subfield":{"id":"https://openalex.org/subfields/3304","display_name":"Education"},"field":{"id":"https://openalex.org/fields/33","display_name":"Social Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management-technology","display_name":"knowledge management technologies","score":0.9959999918937683},{"id":"https://openalex.org/keywords/performance-improvement","display_name":"performance improvement","score":0.9279999732971191},{"id":"https://openalex.org/keywords/process-reengineering","display_name":"process reengineering","score":0.8299999833106995},{"id":"https://openalex.org/keywords/task-technology-fit","display_name":"task-technology fit","score":0.871999979019165},{"id":"https://openalex.org/keywords/organizational-learning","display_name":"organizational learning","score":0.8159999847412109},{"id":"https://openalex.org/keywords/educational-technology","display_name":"educational technology","score":0.7760000228881836},{"id":"https://openalex.org/keywords/service-delivery","display_name":"service delivery","score":0.6110000014305115},{"id":"https://openalex.org/keywords/competitive-advantage","display_name":"competitive advantage","score":0.9760000109672546},{"id":"https://openalex.org/keywords/process-modeling","display_name":"process modeling","score":0.7990000247955322},{"id":"https://openalex.org/keywords/technology-integration","display_name":"technology integration","score":0.6159999966621399}],"concepts":[{"id":"https://openalex.org/C120912362","wikidata":"https://www.wikidata.org/wiki/Q136822","display_name":"Higher education","level":2,"score":0.6306729316711426},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6069369316101074},{"id":"https://openalex.org/C58546491","wikidata":"https://www.wikidata.org/wiki/Q1150207","display_name":"Competitive advantage","level":2,"score":0.5909903645515442},{"id":"https://openalex.org/C29143872","wikidata":"https://www.wikidata.org/wiki/Q876690","display_name":"Business process reengineering","level":3,"score":0.5830222964286804},{"id":"https://openalex.org/C207267971","wikidata":"https://www.wikidata.org/wiki/Q120208","display_name":"Emerging technologies","level":2,"score":0.5329771041870117},{"id":"https://openalex.org/C2780451532","wikidata":"https://www.wikidata.org/wiki/Q759676","display_name":"Task (project management)","level":2,"score":0.5124843120574951},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.5107681751251221},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.509353518486023},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4679276943206787},{"id":"https://openalex.org/C2778915421","wikidata":"https://www.wikidata.org/wiki/Q3643177","display_name":"Performance improvement","level":2,"score":0.4181211590766907},{"id":"https://openalex.org/C110354214","wikidata":"https://www.wikidata.org/wiki/Q6314146","display_name":"Engineering management","level":1,"score":0.37132829427719116},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.29584047198295593},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.27524709701538086},{"id":"https://openalex.org/C201995342","wikidata":"https://www.wikidata.org/wiki/Q682496","display_name":"Systems engineering","level":1,"score":0.18693503737449646},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.15602505207061768},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.09032568335533142},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.0806281566619873},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.08053824305534363},{"id":"https://openalex.org/C137335462","wikidata":"https://www.wikidata.org/wiki/Q380772","display_name":"Lean manufacturing","level":2,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:repository.ubn.ru.nl:2066/91979","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/2066/91979","pdf_url":null,"source":{"id":"https://openalex.org/S4306401067","display_name":"Radboud Repository (Radboud University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I145872427","host_organization_name":"Radboud University Nijmegen","host_organization_lineage":["https://openalex.org/I145872427"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://cit.mak.ac.ug/iccir/?p=iccir_11","raw_type":"Article in monograph or in proceedings"},{"id":"pmh:ru:oai:repository.ubn.ru.nl:2066/91979","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/2066/91979","pdf_url":null,"source":{"id":"https://openalex.org/S4306401067","display_name":"Radboud Repository (Radboud University)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I145872427","host_organization_name":"Radboud University Nijmegen","host_organization_lineage":["https://openalex.org/I145872427"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"ICCIR 11: 7th Annual International Conference on Computing and ICT Research (ICCIR11), Kampala, 131 - 150. [S.l.] : Makerere University CIT","raw_type":"info:eu-repo/semantics/article"},{"id":"mag:1530849283","doi":null,"is_oa":false,"landing_page_url":"https://repository.ubn.ru.nl/handle/2066/91979","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[{"score":0.9235000014305115,"id":"https://metadata.un.org/sdg/4","display_name":"Quality education"}],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":73,"referenced_works":["https://openalex.org/W8145143","https://openalex.org/W22533139","https://openalex.org/W72038874","https://openalex.org/W126086725","https://openalex.org/W147587763","https://openalex.org/W624134147","https://openalex.org/W647514431","https://openalex.org/W1480396160","https://openalex.org/W1495419098","https://openalex.org/W1500275622","https://openalex.org/W1518101824","https://openalex.org/W1535382512","https://openalex.org/W1542615321","https://openalex.org/W1551405263","https://openalex.org/W1561054077","https://openalex.org/W1569583122","https://openalex.org/W1581652369","https://openalex.org/W1585409249","https://openalex.org/W1587451402","https://openalex.org/W1589935425","https://openalex.org/W1605701154","https://openalex.org/W1937406659","https://openalex.org/W1965872511","https://openalex.org/W1967722501","https://openalex.org/W1970936328","https://openalex.org/W1971443941","https://openalex.org/W1976467085","https://openalex.org/W1982577189","https://openalex.org/W1987081064","https://openalex.org/W1991105343","https://openalex.org/W1993670904","https://openalex.org/W1996644383","https://openalex.org/W2003205406","https://openalex.org/W2005497495","https://openalex.org/W2008019195","https://openalex.org/W2014431421","https://openalex.org/W2018521444","https://openalex.org/W2023068748","https://openalex.org/W2024876901","https://openalex.org/W2033494095","https://openalex.org/W2035346816","https://openalex.org/W2047470417","https://openalex.org/W2049704493","https://openalex.org/W2054393533","https://openalex.org/W2057012437","https://openalex.org/W2066252326","https://openalex.org/W2078716083","https://openalex.org/W2081949168","https://openalex.org/W2085594548","https://openalex.org/W2089004019","https://openalex.org/W2098118776","https://openalex.org/W2099242784","https://openalex.org/W2100284860","https://openalex.org/W2102179515","https://openalex.org/W2103987036","https://openalex.org/W2104680132","https://openalex.org/W2108183214","https://openalex.org/W2115121100","https://openalex.org/W2123232312","https://openalex.org/W2130222407","https://openalex.org/W2137410847","https://openalex.org/W2144850875","https://openalex.org/W2150697025","https://openalex.org/W2152674508","https://openalex.org/W2157184313","https://openalex.org/W2158809862","https://openalex.org/W2168613088","https://openalex.org/W2169414097","https://openalex.org/W2951583794","https://openalex.org/W3036783109","https://openalex.org/W3093012486","https://openalex.org/W3121156733","https://openalex.org/W3152457815"],"related_works":["https://openalex.org/W7096491693","https://openalex.org/W761506557","https://openalex.org/W291800068","https://openalex.org/W185499899","https://openalex.org/W7011806452","https://openalex.org/W7198605754","https://openalex.org/W2243001126","https://openalex.org/W2955413444","https://openalex.org/W2396920336","https://openalex.org/W4392898810"],"abstract_inverted_index":{"ABSTRACT":[0],"The":[1],"adoption":[2],"and":[3,22,42,78,82,115,137],"use":[4],"of":[5,149],"technology":[6,47],"to":[7,38,49,85,110,127],"support":[8,24],"higher":[9,33,61,73,104,134,153,164],"education":[10,34,62,105,135,154,165],"processes":[11,41,70,106,136],"has":[12],"been":[13],"increasingly":[14],"affected":[15],"by":[16],"knowledge":[17],"management":[18],"(KM),":[19],"learning":[20,44,81],"technologies":[21,59,102,151],"emerging":[23],"tools":[25],"for":[26,89,99,147,162],"performance":[27,52,83,138],"improvement.":[28],"To":[29],"achieve":[30],"their":[31],"goals,":[32],"institutions":[35],"must":[36],"endeavor":[37],"align":[39],"operational":[40],"organizational":[43],"with":[45,60,107],"KM":[46,58,101,132,150],"solutions":[48],"create":[50],"a":[51,96,108,160],"improvement":[53],"environment":[54],"that":[55],"strategically":[56],"leverages":[57],"processes.":[63],"Drawing":[64],"from":[65,123],"the":[66,87,121,124,129],"concepts":[67,126],"based":[68],"on":[69],"reengineering":[71],"in":[72,103,152],"education,":[74],"task-technology":[75],"fit":[76],"theory":[77],"an":[79],"integrative":[80],"architecture":[84],"form":[86],"basis":[88],"defining":[90],"our":[91],"approach,":[92],"this":[93,140],"paper":[94,141],"proposes":[95],"theoretical":[97],"approach":[98],"integrating":[100],"view":[109],"achieving":[111],"improved":[112],"service":[113],"deliveries":[114],"sustained":[116],"competitive":[117],"advantages.":[118],"By":[119],"using":[120],"reflections":[122],"above":[125],"show":[128],"links":[130],"between":[131],"technologies,":[133],"improvement,":[139],"does":[142],"not":[143],"only":[144],"give":[145],"guidance":[146],"integration":[148],"processes,":[155],"but":[156],"also":[157],"act":[158],"as":[159],"catalyst":[161],"optimizing":[163],"process":[166],"modeling":[167],"development.":[168]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":2},{"year":2014,"cited_by_count":5},{"year":2013,"cited_by_count":1}],"updated_date":"2026-11-08T12:12:28.789561","created_date":"2016-06-24T00:00:00"}