{"id":"https://openalex.org/W152022182","doi":null,"title":"Why some online product reviews have no usefulness rating","display_name":"Why some online product reviews have no usefulness rating","publication_year":2009,"publication_date":"2009-01-01","ids":{"openalex":"https://openalex.org/W152022182","mag":"152022182"},"language":"en","primary_location":{"id":"pmh:oai:CiteSeerX.psu:10.1.1.367.47","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.367.47","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.pacis-net.org/file/2009/[28]Why some online product reviews have no usefulness rating.pdf","raw_type":"text"},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5037707900","display_name":"Yuan Yuan Hao","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Yuan Yuan Hao","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"middle","author":{"id":"https://openalex.org/A5028405004","display_name":"Yi Jun Li","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I204983213","display_name":"Harbin Institute of Technology","ror":"https://ror.org/01yqg2h08","country_code":"CN","type":"education","lineage":["https://openalex.org/I204983213"]}],"countries":["CN"],"is_corresponding":false,"raw_author_name":"Yi Jun Li","raw_affiliation_strings":["Harbin Institute of Technology, Harbin, China"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Harbin Institute of Technology, Harbin, China","institution_ids":["https://openalex.org/I204983213"]}]},{"author_position":"last","author":{"id":null,"display_name":"Peng Zou","orcid":"https://orcid.org/0000-0002-8484-5769","observed_orcids":["https://orcid.org/0000-0002-8484-5769"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Peng Zou","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-8484-5769","affiliations":[]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":0.7872,"has_fulltext":false,"cited_by_count":12,"citation_normalized_percentile":{"value":0.8490113,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":"100","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10609","display_name":"Digital Marketing and Social Media","score":0.9746000170707703,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10664","display_name":"Sentiment Analysis and Opinion Mining","score":0.01489999983459711,"subfield":{"id":"https://openalex.org/subfields/1702","display_name":"Artificial Intelligence"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T13274","display_name":"Expert finding and Q&A systems","score":0.003800000064074993,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/online-consumer-reviews","display_name":"online customer reviews","score":0.9990000128746033},{"id":"https://openalex.org/keywords/review-usefulness","display_name":"review usefulness","score":0.5410000085830688}],"concepts":[{"id":"https://openalex.org/C90673727","wikidata":"https://www.wikidata.org/wiki/Q901718","display_name":"Product (mathematics)","level":2,"score":0.687404990196228},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.641518235206604},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.550417423248291},{"id":"https://openalex.org/C66402592","wikidata":"https://www.wikidata.org/wiki/Q2271421","display_name":"Sentiment analysis","level":2,"score":0.5165295004844666},{"id":"https://openalex.org/C2522767166","wikidata":"https://www.wikidata.org/wiki/Q2374463","display_name":"Data science","level":1,"score":0.39494433999061584},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.37599417567253113},{"id":"https://openalex.org/C23123220","wikidata":"https://www.wikidata.org/wiki/Q816826","display_name":"Information retrieval","level":1,"score":0.3546733856201172},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.1945454478263855},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0636923611164093},{"id":"https://openalex.org/C2524010","wikidata":"https://www.wikidata.org/wiki/Q8087","display_name":"Geometry","level":1,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:CiteSeerX.psu:10.1.1.367.47","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.367.47","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://www.pacis-net.org/file/2009/[28]Why some online product reviews have no usefulness rating.pdf","raw_type":"text"},{"id":"pmh:oai:aisel.aisnet.org:pacis2009-1102","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/pacis2009/100","pdf_url":null,"source":{"id":"https://openalex.org/S30879505","display_name":"Journal of the Association for Information Systems","issn_l":"1536-9323","issn":["1536-9323"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-a-star","anvur-scientific","cwts-core","dongbi-a","fnege-1","jufo-3","norway-2","poland-140","russia-white-list-1","vabb-shw"],"host_organization":"https://openalex.org/P4310321080","host_organization_name":"Association for Information Systems","host_organization_lineage":["https://openalex.org/P4310321080"],"host_organization_lineage_names":["Association for Information Systems"],"type":"journal"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"PACIS 2009 Proceedings","raw_type":"text"},{"id":"mag:152022182","doi":null,"is_oa":false,"landing_page_url":"http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1102&context=pacis2009","pdf_url":null,"source":{"id":"https://openalex.org/S4306420657","display_name":"Pacific Asia Conference on Information Systems","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Pacific Asia Conference on Information Systems","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":8,"referenced_works":["https://openalex.org/W1584464712","https://openalex.org/W1981706854","https://openalex.org/W2039200841","https://openalex.org/W2066636235","https://openalex.org/W2069927273","https://openalex.org/W2099934438","https://openalex.org/W2114524997","https://openalex.org/W3121424256"],"related_works":["https://openalex.org/W2909856647","https://openalex.org/W2766440381","https://openalex.org/W2559203237","https://openalex.org/W2098173428","https://openalex.org/W7097130778","https://openalex.org/W2964207181","https://openalex.org/W2091020516","https://openalex.org/W2736939560","https://openalex.org/W2110952537","https://openalex.org/W1584464712"],"abstract_inverted_index":{"Combining":[0],"econometric":[1],"analysis":[2],"with":[3,150],"text":[4,27,61,122],"mining":[5],"techniques,":[6],"this":[7],"study":[8,78,135],"attempts":[9],"to":[10,45,68,86,127,154],"explore":[11],"why":[12],"some":[13,37,96],"online":[14,38,97,139],"product":[15,140],"reviews":[16,39,57,104,141,149],"have":[17],"no":[18,92,115,151],"usefulness":[19,73,93,116,152],"rating":[20,94,153],"through":[21],"examining":[22],"review":[23],"posting":[24,30,88],"time":[25,31,89],"and":[26,42,70,109,146,160],"features.":[28],"Later":[29],"may":[32,63,125],"reduce":[33],"the":[34,53,60,72,99,121,128,132,148,166],"probability":[35],"of":[36,56,74,102,131,168],"being":[40,47,83],"seen":[41,84],"thus":[43],"lead":[44,126],"their":[46,113,169],"not":[48,82],"rated":[49],"for":[50,66,95,112,138,162],"usefulness.":[51],"Besides,":[52],"neutral":[54,100,129],"diagnosticity":[55,101,130,167],"reflected":[58],"from":[59],"features":[62,123],"cause":[64,111],"difficulty":[65],"readers":[67],"judge":[69],"evaluate":[71],"these":[75,103],"reviews.":[76,170],"Our":[77,134],"finds":[79],"that,":[80],"though":[81],"due":[85],"later":[87],"obviously":[90],"explains":[91],"reviews,":[98],"is":[105],"also":[106,161],"an":[107],"important":[108],"non-neglectable":[110],"having":[114],"rating.":[117],"Further,":[118],"we":[119],"identify":[120],"which":[124],"review.":[133],"has":[136],"implications":[137],"website":[142],"managers":[143],"in":[144,164],"identifying":[145],"dismissing":[147],"improve":[155],"readers\u2019":[156],"information":[157],"retrieving":[158],"efficiency":[159],"reviewers":[163],"improving":[165]},"counts_by_year":[{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":3},{"year":2015,"cited_by_count":3},{"year":2013,"cited_by_count":4}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}