{"id":"https://openalex.org/W1515072079","doi":"https://doi.org/10.1080/10686967.2012.11918527","title":"The Effects of ISO Certification on Organization Workmanship Performance","display_name":"The Effects of ISO Certification on Organization Workmanship Performance","publication_year":2012,"publication_date":"2012-01-01","ids":{"openalex":"https://openalex.org/W1515072079","doi":"https://doi.org/10.1080/10686967.2012.11918527","mag":"1515072079"},"language":"en","primary_location":{"id":"doi:10.1080/10686967.2012.11918527","doi":"https://doi.org/10.1080/10686967.2012.11918527","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10686967.2012.11918527","pdf_url":null,"source":{"id":"https://openalex.org/S2764812334","display_name":"Quality Management Journal","issn_l":"1068-6967","issn":["1068-6967","2575-6222"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Quality Management Journal","raw_type":"journal-article"},"volume":null,"type":"article","is_traditional":true,"indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5024008848","display_name":"Joseph Iwaro","orcid":"https://orcid.org/0000-0001-6583-5365","observed_orcids":["https://orcid.org/0000-0001-6583-5365"]},"institutions":[{"id":"https://openalex.org/I4210088717","display_name":"University of the West Indies","ror":"https://ror.org/003kgv736","country_code":"TT","type":"education","lineage":["https://openalex.org/I137799390","https://openalex.org/I4210088717"]}],"countries":["TT"],"is_corresponding":false,"raw_author_name":"Joseph Iwaro","raw_affiliation_strings":["University of West Indies, Trinidad and Tobago"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of West Indies, Trinidad and Tobago","institution_ids":["https://openalex.org/I4210088717"]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5028254319","display_name":"Abrahams Mwasha","orcid":"https://orcid.org/0000-0003-3605-314X","observed_orcids":["https://orcid.org/0000-0003-3605-314X"]},"institutions":[{"id":"https://openalex.org/I4210088717","display_name":"University of the West Indies","ror":"https://ror.org/003kgv736","country_code":"TT","type":"education","lineage":["https://openalex.org/I137799390","https://openalex.org/I4210088717"]}],"countries":["TT"],"is_corresponding":false,"raw_author_name":"Abrahams Mwasha","raw_affiliation_strings":["University of West Indies, Trinidad and Tobago"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of West Indies, Trinidad and Tobago","institution_ids":["https://openalex.org/I4210088717"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I4210088717"],"apc_list":null,"apc_paid":null,"fwci":8.0568,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":{"value":0.96746795,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":"19","issue":"1","first_page":"53","last_page":"67"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13164","display_name":"Quality and Management Systems","score":0.9945999979972839,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10395","display_name":"Construction Project Management and Performance","score":0.003100000089034438,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12905","display_name":"Management Systems and Quality Improvement","score":0.002099999925121665,"subfield":{"id":"https://openalex.org/subfields/1408","display_name":"Strategy and Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/iso-9001-certification","display_name":"ISO 9001 certification","score":0.984000027179718},{"id":"https://openalex.org/keywords/construction-quality","display_name":"construction quality","score":0.6359999775886536},{"id":"https://openalex.org/keywords/construction-industry","display_name":"construction industry","score":0.7789999842643738},{"id":"https://openalex.org/keywords/quality-management-systems","display_name":"quality management systems","score":0.8899999856948853},{"id":"https://openalex.org/keywords/quality-improvement-factors","display_name":"quality improvement factors","score":0.38999998569488525}],"concepts":[{"id":"https://openalex.org/C2776232490","wikidata":"https://www.wikidata.org/wiki/Q8035029","display_name":"Workmanship","level":2,"score":0.9944584369659424},{"id":"https://openalex.org/C46304622","wikidata":"https://www.wikidata.org/wiki/Q374814","display_name":"Certification","level":2,"score":0.9305042624473572},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.5858339071273804},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.5377659201622009},{"id":"https://openalex.org/C71405471","wikidata":"https://www.wikidata.org/wiki/Q757012","display_name":"Quality management","level":3,"score":0.5188925862312317},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.35389405488967896},{"id":"https://openalex.org/C21547014","wikidata":"https://www.wikidata.org/wiki/Q1423657","display_name":"Operations management","level":1,"score":0.3399827778339386},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.2637432813644409},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.2054547667503357},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.09366968274116516},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"doi:10.1080/10686967.2012.11918527","doi":"https://doi.org/10.1080/10686967.2012.11918527","is_oa":false,"landing_page_url":"https://doi.org/10.1080/10686967.2012.11918527","pdf_url":null,"source":{"id":"https://openalex.org/S2764812334","display_name":"Quality Management Journal","issn_l":"1068-6967","issn":["1068-6967","2575-6222"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["abdc-b","anvur-scientific","cwts-core","jufo-1","norway-1","poland-40","russia-white-list-1"],"host_organization":"https://openalex.org/P4310320547","host_organization_name":"Taylor & Francis","host_organization_lineage":["https://openalex.org/P4310320547","https://openalex.org/P4310320449"],"host_organization_lineage_names":["Taylor & Francis","Informa"],"type":"journal"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Quality Management Journal","raw_type":"journal-article"}],"best_oa_location":null,"sustainable_development_goals":[{"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth","score":0.7825999855995178}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":37,"referenced_works":["https://openalex.org/W156389022","https://openalex.org/W372223549","https://openalex.org/W579872933","https://openalex.org/W1041534704","https://openalex.org/W1482757680","https://openalex.org/W1960552229","https://openalex.org/W1963710060","https://openalex.org/W1964019587","https://openalex.org/W1975965087","https://openalex.org/W1979595699","https://openalex.org/W1981263799","https://openalex.org/W1997120649","https://openalex.org/W2005215444","https://openalex.org/W2009408421","https://openalex.org/W2023550366","https://openalex.org/W2029215279","https://openalex.org/W2037042994","https://openalex.org/W2037487154","https://openalex.org/W2040857657","https://openalex.org/W2049487266","https://openalex.org/W2065510595","https://openalex.org/W2066559472","https://openalex.org/W2079198448","https://openalex.org/W2084924480","https://openalex.org/W2089186825","https://openalex.org/W2102077717","https://openalex.org/W2103050814","https://openalex.org/W2103264985","https://openalex.org/W2111574892","https://openalex.org/W2118839174","https://openalex.org/W2120346425","https://openalex.org/W2129277862","https://openalex.org/W2147059897","https://openalex.org/W2157350559","https://openalex.org/W2169825097","https://openalex.org/W2491242631","https://openalex.org/W4285719527"],"related_works":["https://openalex.org/W3199622800","https://openalex.org/W2521750626","https://openalex.org/W3162781674","https://openalex.org/W3173362916","https://openalex.org/W3177149200","https://openalex.org/W2905595162","https://openalex.org/W7155287814","https://openalex.org/W2580767285","https://openalex.org/W7155333613","https://openalex.org/W2115671732"],"abstract_inverted_index":{"The":[0,113],"use":[1],"of":[2,42,55,81,156],"ISO":[3,46,82,120,130,159],"9001":[4,47,83,131,142,160],"certification":[5,48,84],"to":[6,22,62,102,107,140],"improve":[7],"workmanship":[8,50,60,87,109,117,137,157,163],"on":[9,59,85,110],"construction":[10,91,111],"projects":[11,28],"is":[12,17,35,70],"a":[13,66,94,146,148],"research":[14],"area":[15],"that":[16,105,129],"presently":[18],"receiving":[19],"attention":[20],"due":[21],"the":[23,32,40,43,53,56,79,90,154],"competitive":[24],"demand":[25],"for":[26],"quality":[27],"and":[29,49,123,162],"infrastructure":[30],"in":[31,136],"market.":[33],"There":[34],"limited":[36],"information,":[37],"however,":[38],"regarding":[39],"extent":[41],"relationship":[44,150],"between":[45,119],"performance.":[51,164],"Also,":[52],"impacts":[54],"systemic":[57],"factors":[58,104],"need":[61],"be":[63],"considered.":[64],"As":[65,145],"result,":[67,147],"this":[68],"study":[69,77,114],"aimed":[71],"at":[72],"addressing":[73],"these":[74],"issues.":[75],"This":[76],"investigates":[78],"effects":[80],"organization":[86],"performance":[88,118,138],"using":[89],"industry":[92],"as":[93],"case":[95],"study.":[96],"A":[97],"questionnaire":[98],"survey":[99],"was":[100,127,151],"used":[101],"identify":[103],"contribute":[106],"poor":[108],"projects.":[112],"also":[115],"compared":[116,139],"certified":[121,132,143],"organizations":[122,133],"non-ISO-certified":[124],"organizations.":[125,144],"It":[126],"found":[128],"performed":[134],"better":[135],"non-ISO":[141],"correlation":[149],"established":[152],"among":[153],"improvement":[155],"factors,":[158],"certifications,":[161]},"counts_by_year":[{"year":2026,"cited_by_count":1},{"year":2024,"cited_by_count":1},{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":2},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":4},{"year":2014,"cited_by_count":3},{"year":2013,"cited_by_count":1},{"year":2012,"cited_by_count":2}],"updated_date":"2026-11-07T11:25:07.637180","created_date":"2016-06-24T00:00:00"}
