{"id":"https://openalex.org/W151258962","doi":null,"title":"QUALIDADE DE VIDA NO TRABALHO - A SATISFA\u00c7\u00c3O DOS FUNCION\u00c1RIOS DE UMA AG\u00caNCIA DO BANCO ALFA","display_name":"QUALIDADE DE VIDA NO TRABALHO - A SATISFA\u00c7\u00c3O DOS FUNCION\u00c1RIOS DE UMA AG\u00caNCIA DO BANCO ALFA","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W151258962","mag":"151258962"},"language":"pt","primary_location":{"id":"pmh:oai:lume.ufrgs.br:10183/29887","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10183/29887","pdf_url":null,"source":{"id":"https://openalex.org/S4306401468","display_name":"Lume (Universidade Federal do Rio Grande do Sul)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210097146","host_organization_name":"Hospital de Cl\u00ednicas de Porto Alegre","host_organization_lineage":["https://openalex.org/I4210097146"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Trabalho de conclus\u00e3o de gradua\u00e7\u00e3o"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://hdl.handle.net/10183/29887","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5033234043","display_name":"Cl\u00e9o Jair Hitz","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Cl\u00e9o Jair Hitz","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5033234043"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.5386000275611877,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T14309","display_name":"Employee Performance and Management","score":0.5386000275611877,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10006","display_name":"Job Satisfaction and Organizational Behavior","score":0.2619999945163727,"subfield":{"id":"https://openalex.org/subfields/1407","display_name":"Organizational Behavior and Human Resource Management"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T12869","display_name":"Occupational Health and Burnout","score":0.04320000112056732,"subfield":{"id":"https://openalex.org/subfields/2739","display_name":"Public Health, Environmental and Occupational Health"},"field":{"id":"https://openalex.org/fields/27","display_name":"Medicine"},"domain":{"id":"https://openalex.org/domains/4","display_name":"Health Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/quality-of-work-life","display_name":"quality of work life","score":0.871999979019165},{"id":"https://openalex.org/keywords/job-satisfaction","display_name":"job satisfaction","score":0.8259999752044678},{"id":"https://openalex.org/keywords/banking","display_name":"banking sector","score":0.7519999742507935},{"id":"https://openalex.org/keywords/bank-employees","display_name":"bank employees","score":0.6309999823570251},{"id":"https://openalex.org/keywords/occupational-stress","display_name":"occupational stress","score":0.3529999852180481},{"id":"https://openalex.org/keywords/compensation","display_name":"compensation","score":0.5109999775886536},{"id":"https://openalex.org/keywords/career-development","display_name":"career development","score":0.6990000009536743},{"id":"https://openalex.org/keywords/employee-training","display_name":"employee training","score":0.9150000214576721},{"id":"https://openalex.org/keywords/organizational-management","display_name":"organizational management","score":0.39399999380111694},{"id":"https://openalex.org/keywords/globalization-and-competitiveness","display_name":"globalization and competitiveness","score":0.5799999833106995},{"id":"https://openalex.org/keywords/productivity","display_name":"productivity","score":0.5360000133514404},{"id":"https://openalex.org/keywords/human-resource-management","display_name":"human resource management","score":0.49000000953674316},{"id":"https://openalex.org/keywords/employee-retention","display_name":"employee retention","score":0.3190000057220459},{"id":"https://openalex.org/keywords/work-life-balance","display_name":"work-life balance","score":0.42800000309944153},{"id":"https://openalex.org/keywords/job-security","display_name":"job security","score":0.4309999942779541},{"id":"https://openalex.org/keywords/work-pace","display_name":"work pace","score":0.3009999990463257}],"concepts":[{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3424077033996582}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:lume.ufrgs.br:10183/29887","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10183/29887","pdf_url":null,"source":{"id":"https://openalex.org/S4306401468","display_name":"Lume (Universidade Federal do Rio Grande do Sul)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210097146","host_organization_name":"Hospital de Cl\u00ednicas de Porto Alegre","host_organization_lineage":["https://openalex.org/I4210097146"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Trabalho de conclus\u00e3o de gradua\u00e7\u00e3o"},{"id":"mag:151258962","doi":null,"is_oa":false,"landing_page_url":"https://www.lume.ufrgs.br/handle/10183/29887","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:lume.ufrgs.br:10183/29887","doi":null,"is_oa":true,"landing_page_url":"http://hdl.handle.net/10183/29887","pdf_url":null,"source":{"id":"https://openalex.org/S4306401468","display_name":"Lume (Universidade Federal do Rio Grande do Sul)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I4210097146","host_organization_name":"Hospital de Cl\u00ednicas de Porto Alegre","host_organization_lineage":["https://openalex.org/I4210097146"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Trabalho de conclus\u00e3o de gradua\u00e7\u00e3o"},"sustainable_development_goals":[{"score":1.0,"id":"https://metadata.un.org/sdg/8","display_name":"Decent work and economic growth"}],"study_designs":[{"id":"https://openalex.org/study-designs/observational-study","display_name":"Observational Study"}],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":6,"referenced_works":["https://openalex.org/W1270954905","https://openalex.org/W2106438091","https://openalex.org/W2243097260","https://openalex.org/W3007635255","https://openalex.org/W3159793670","https://openalex.org/W3168798425"],"related_works":["https://openalex.org/W7061350483","https://openalex.org/W2198541892","https://openalex.org/W3160822579","https://openalex.org/W2288187281","https://openalex.org/W7017356176","https://openalex.org/W7052094375","https://openalex.org/W7120620785","https://openalex.org/W4400282722","https://openalex.org/W7017260669","https://openalex.org/W228441191"],"abstract_inverted_index":{"O":[0,90],"aumento":[1,22,53],"significativo":[2],"da":[3,6,23,54,159,174,183,293],"competitividade,":[4],"conseq\u00fc\u00eancia":[5],"globaliza\u00e7\u00e3o":[7],"dos":[8,99,142,236,306],"mercados,":[9],"tem":[10,63],"levado":[11],"\u00e0s":[12],"organiza\u00e7\u00f5es":[13],"\u00e0":[14,35,84,111,268,271,291],"busca":[15,51],"incessante":[16],"por":[17,262],"mudan\u00e7as":[18,45,133],"que":[19,73,81,108,127,201,233,255,265,282],"reflitam":[20],"em":[21,214],"produtividade,":[24],"com":[25,186,240],"o":[26,72,120,217,281],"objetivo":[27,91],"de":[28,67,77,79,86,101,113,129,155,176,192,243,245,259,273,289,300,302],"melhorar":[29],"seu":[30],"desempenho":[31],"e":[32,49,150,152,167,198,224,279,286,295],"posicionamento":[33],"frente":[34],"concorr\u00eancia.":[36],"Com":[37],"as":[38,44,132],"institui\u00e7\u00f5es":[39],"banc\u00e1rias":[40],"n\u00e3o":[41,202],"\u00e9":[42],"diferente,":[43],"acontecem":[46],"muito":[47],"rapidamente":[48],"a":[50,57,75,97,139,145,179,234],"pelo":[52],"lucratividade":[55],"passou":[56],"ser":[58,284],"uma":[59,102,124,164],"constante.":[60],"Este":[61],"cen\u00e1rio":[62],"gerado":[64],"altos":[65],"n\u00edveis":[66],"stress":[68],"nos":[69],"trabalhadores":[70],"banc\u00e1rios,":[71],"refor\u00e7a":[74],"necessidade":[76],"ferramentas":[78],"gest\u00e3o":[80],"tragam":[82],"melhoria":[83,303],"qualidade":[85,112,244],"vida":[87,114,246],"destes":[88],"trabalhadores.":[89],"principal":[92],"deste":[93],"estudo":[94,121],"foi":[95,122],"avaliar":[96],"satisfa\u00e7\u00e3o":[98],"colaboradores":[100],"ag\u00eancia":[103,184,294],"do":[104,134,296],"banco":[105,297],"Alfa":[106],"no":[107,115,136,247,264],"diz":[109,266],"respeito":[110,267],"trabalho":[116,135,248],"(QVT).":[117],"Para":[118],"fundamentar":[119],"realizada":[123],"revis\u00e3o":[125],"te\u00f3rica":[126],"tratou":[128],"temas":[130],"como":[131],"setor":[137],"banc\u00e1rio,":[138],"evolu\u00e7\u00e3o":[140],"hist\u00f3rica":[141],"estudos":[143],"sobre":[144,216],"QVT,":[146],"seus":[147],"principais":[148],"conceitos":[149],"defini\u00e7\u00f5es,":[151],"diversos":[153],"modelos":[154],"indicadores":[156,242],"para":[157,200],"aferi\u00e7\u00e3o":[158],"QVT.":[160],"Utilizou-se":[161],"na":[162,250,298,304],"pesquisa":[163],"abordagem":[165],"quantitativa":[166],"qualitativa.":[168],"Os":[169,219],"dados":[170,206,220,230],"foram":[171,222],"coletados":[172,221],"atrav\u00e9s":[173],"aplica\u00e7\u00e3o":[175],"question\u00e1rio":[177],"\u2013":[178,185],"todos":[180],"os":[181,229,241],"funcion\u00e1rios":[182,237],"perguntas":[187],"fechadas":[188],"baseadas":[189],"nas":[190],"dimens\u00f5es":[191],"Walton":[193],"(1973,":[194],"apud":[195],"RODRIGUES,":[196],"2002),":[197],"abertas,":[199],"s\u00f3":[203],"se":[204,210],"verificasse":[205],"num\u00e9ricos,":[207],"mas":[208],"tamb\u00e9m":[209],"pudesse":[211],"obter":[212],"respostas":[213],"profundidade":[215],"tema.":[218],"descritos":[223],"analisados.":[225],"De":[226],"forma":[227],"geral,":[228],"obtidos":[231],"indicam":[232],"maioria":[235],"est\u00e1":[238],"satisfeita":[239],"propostos":[249],"pesquisa.":[251],"Por\u00e9m,":[252],"h\u00e1":[253],"aspectos":[254],"apresentaram":[256],"expressivo":[257],"n\u00famero":[258],"insatisfeitos,":[260],"como,":[261],"exemplo,":[263],"remunera\u00e7\u00e3o":[269],"recebida,":[270],"oportunidade":[272],"ascens\u00e3o":[274],"profissional":[275],"e,":[276],"ao":[277],"treinamento":[278],"capacita\u00e7\u00e3o,":[280],"deve":[283],"considerado,":[285],"poder\u00e1":[287],"servir":[288],"subs\u00eddio":[290],"administra\u00e7\u00e3o":[292],"implementa\u00e7\u00e3o":[299],"a\u00e7\u00f5es":[301],"QVT":[305],"funcion\u00e1rios.":[307]},"counts_by_year":[{"year":2025,"cited_by_count":1}],"updated_date":"2026-10-16T09:59:22.235173","created_date":"2016-06-24T00:00:00"}
