{"id":"https://openalex.org/W1507474899","doi":"https://doi.org/10.1109/hicss.1999.772712","title":"The impact of computer mediated communication on information overload in distributed teams","display_name":"The impact of computer mediated communication on information overload in distributed teams","publication_year":2003,"publication_date":"2003-01-20","ids":{"openalex":"https://openalex.org/W1507474899","doi":"https://doi.org/10.1109/hicss.1999.772712","mag":"1507474899"},"language":"en","primary_location":{"id":"doi:10.1109/hicss.1999.772712","doi":"https://doi.org/10.1109/hicss.1999.772712","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.1999.772712","pdf_url":null,"source":{"id":"https://openalex.org/S4210195248","display_name":"Hawaii International Conference on System Sciences (HICSS)","issn_l":"1530-1605","issn":["1530-1605","2572-6862"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers","raw_type":"proceedings-article"},"volume":null,"type":"conference-abstract","indexed_in":["crossref"],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"H. Franz","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I59433898","display_name":"Brunel University of London","ror":"https://ror.org/00dn4t376","country_code":"GB","type":"education","lineage":["https://openalex.org/I124357947","https://openalex.org/I59433898"]}],"countries":["GB"],"is_corresponding":true,"raw_author_name":"H. Franz","raw_affiliation_strings":["EDS Information Technology and Services, Brunei University, Uxbridge, UK","EDS Inf. Technol. & Services, Brunel Univ., Uxbridge, UK"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"EDS Information Technology and Services, Brunei University, Uxbridge, UK","institution_ids":[]},{"raw_affiliation_string":"EDS Inf. Technol. & Services, Brunel Univ., Uxbridge, UK","institution_ids":["https://openalex.org/I59433898"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":[],"corresponding_institution_ids":["https://openalex.org/I59433898"],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":25,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":"18","issue":null,"first_page":"15","last_page":"15"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.6718999743461609,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12607","display_name":"Personal Information Management and User Behavior","score":0.6718999743461609,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10970","display_name":"Team Dynamics and Performance","score":0.31299999356269836,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13585","display_name":"Technostress in Professional Settings","score":0.00419999985024333,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/computer-mediated-communication","display_name":"computer-mediated communication","score":0.9929999709129333},{"id":"https://openalex.org/keywords/information-overload","display_name":"information overload","score":0.9959999918937683},{"id":"https://openalex.org/keywords/virtual-teams","display_name":"virtual teams","score":0.9959999918937683},{"id":"https://openalex.org/keywords/communication-media","display_name":"communication media","score":0.4339999854564667},{"id":"https://openalex.org/keywords/it-service-providers","display_name":"IT service providers","score":0.6370000243186951},{"id":"https://openalex.org/keywords/organizational-information-systems","display_name":"organizational information systems","score":0.47600001096725464},{"id":"https://openalex.org/keywords/research-model","display_name":"research model","score":0.3779999911785126}],"concepts":[{"id":"https://openalex.org/C186625053","wikidata":"https://www.wikidata.org/wiki/Q1130191","display_name":"Information overload","level":2,"score":0.8970233798027039},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6637029647827148},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4838770627975464},{"id":"https://openalex.org/C2778572836","wikidata":"https://www.wikidata.org/wiki/Q380933","display_name":"Space (punctuation)","level":2,"score":0.48387086391448975},{"id":"https://openalex.org/C120936955","wikidata":"https://www.wikidata.org/wiki/Q2155640","display_name":"Empirical research","level":2,"score":0.45447051525115967},{"id":"https://openalex.org/C2780378061","wikidata":"https://www.wikidata.org/wiki/Q25351891","display_name":"Service (business)","level":2,"score":0.45395535230636597},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.45206061005592346},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.21605080366134644},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.1034398078918457},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.09885087609291077},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0},{"id":"https://openalex.org/C162853370","wikidata":"https://www.wikidata.org/wiki/Q39809","display_name":"Marketing","level":1,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.1109/hicss.1999.772712","doi":"https://doi.org/10.1109/hicss.1999.772712","is_oa":false,"landing_page_url":"https://doi.org/10.1109/hicss.1999.772712","pdf_url":null,"source":{"id":"https://openalex.org/S4210195248","display_name":"Hawaii International Conference on System Sciences (HICSS)","issn_l":"1530-1605","issn":["1530-1605","2572-6862"],"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":["jufo-1","norway-1"],"host_organization":null,"host_organization_name":null,"host_organization_lineage":[],"host_organization_lineage_names":[],"type":"conference"},"license":null,"license_id":null,"version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Proceedings of the 32nd Annual Hawaii International Conference on Systems Sciences. 1999. HICSS-32. Abstracts and CD-ROM of Full Papers","raw_type":"proceedings-article"},{"id":"pmh:oai:CiteSeerX.psu:10.1.1.130.554","doi":null,"is_oa":false,"landing_page_url":"http://citeseerx.ist.psu.edu/viewdoc/summary?doi=10.1.1.130.554","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"http://csdl.computer.org/comp/proceedings/hicss/1999/0001/01/00011028.pdf","raw_type":"text"}],"best_oa_location":null,"sustainable_development_goals":[],"sustainable_development_goals_aurora":[{"id":"https://metadata.un.org/sdg/9","display_name":"Industry, innovation and infrastructure","score":0.6399999856948853}],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":64,"referenced_works":["https://openalex.org/W76363821","https://openalex.org/W205047728","https://openalex.org/W610928163","https://openalex.org/W827137806","https://openalex.org/W1498488428","https://openalex.org/W1502433842","https://openalex.org/W1541569924","https://openalex.org/W1552483424","https://openalex.org/W1573005775","https://openalex.org/W1573335570","https://openalex.org/W1573737749","https://openalex.org/W1584405424","https://openalex.org/W1587451402","https://openalex.org/W1591574350","https://openalex.org/W1595891490","https://openalex.org/W1602066981","https://openalex.org/W1603505595","https://openalex.org/W1606032993","https://openalex.org/W1678916964","https://openalex.org/W1874598218","https://openalex.org/W1912988580","https://openalex.org/W1978311462","https://openalex.org/W1987286910","https://openalex.org/W1987606192","https://openalex.org/W1989757849","https://openalex.org/W2001642163","https://openalex.org/W2006454989","https://openalex.org/W2011003917","https://openalex.org/W2015978200","https://openalex.org/W2024372407","https://openalex.org/W2030361788","https://openalex.org/W2031170348","https://openalex.org/W2032633302","https://openalex.org/W2033414616","https://openalex.org/W2036763306","https://openalex.org/W2039057859","https://openalex.org/W2039600019","https://openalex.org/W2045270077","https://openalex.org/W2060147741","https://openalex.org/W2061988513","https://openalex.org/W2081765502","https://openalex.org/W2083149954","https://openalex.org/W2087397799","https://openalex.org/W2096878712","https://openalex.org/W2098572648","https://openalex.org/W2101063126","https://openalex.org/W2113795244","https://openalex.org/W2118846153","https://openalex.org/W2120968474","https://openalex.org/W2122948830","https://openalex.org/W2123268162","https://openalex.org/W2148157245","https://openalex.org/W2149942469","https://openalex.org/W2160661579","https://openalex.org/W2164827649","https://openalex.org/W2164990249","https://openalex.org/W2316966198","https://openalex.org/W2326534254","https://openalex.org/W2612887634","https://openalex.org/W2897434679","https://openalex.org/W3184255283","https://openalex.org/W4206071192","https://openalex.org/W4237593597","https://openalex.org/W4243367709"],"related_works":["https://openalex.org/W2498750343","https://openalex.org/W1858494381","https://openalex.org/W2477164624","https://openalex.org/W203537486","https://openalex.org/W2070509150","https://openalex.org/W2521662455","https://openalex.org/W645358541","https://openalex.org/W7135877049","https://openalex.org/W7095280958","https://openalex.org/W1572520267"],"abstract_inverted_index":{"Investigates":[0],"the":[1,44,67,85,115,147,153,203,207,213,233],"impact":[2,148],"of":[3,43,77,166,202,212,219,232],"computer-mediated":[4],"communication":[5,23,55,68],"(CMC)":[6],"in":[7,47,56,137],"distributed":[8],"teams":[9,25,49],"on":[10,20,27,105,143,149,206],"real":[11],"or":[12,170],"perceived":[13,171],"information":[14,87,130,144,155],"overload.":[15],"Typically,":[16],"these":[17,78,138],"organizations":[18],"rely":[19],"CMC":[21],"for":[22,221],"because":[24],"working":[26],"joint":[28],"projects":[29],"are":[30,168,179],"spatially":[31],"dispersed":[32],"and":[33,39,58,92,110,129,177,181,217],"have":[34,84],"to":[35,51,54,88,113,197],"communicate":[36],"across":[37],"space":[38],"time":[40],"zones.":[41],"Many":[42],"problems":[45],"observed":[46],"virtual":[48],"seem":[50],"be":[52,118],"related":[53],"general,":[57],"it":[59],"is":[60,64,134,160,195],"unclear":[61],"how":[62],"this":[63,159],"affected":[65],"by":[66,172],"medium":[69],"used.":[70],"Two":[71],"surprisingly":[72],"contradicting":[73],"statements":[74],"from":[75],"users":[76],"systems":[79,156],"are:":[80],"\"I":[81,93],"do":[82,89],"not":[83],"necessary":[86],"my":[90],"job\"":[91],"am":[94],"swamped":[95],"with":[96],"information\".":[97],"This":[98],"paper":[99,227],"extracts":[100],"a":[101,184,199],"cause-effect":[102],"relationship":[103],"based":[104],"established":[106],"theories.":[107],"Supporting":[108],"theory":[109],"literature":[111,176],"used":[112],"analyse":[114],"topic":[116],"can":[117],"grouped":[119],"into":[120,183],"three":[121],"areas:":[122],"media":[123,126],"choice":[124],"theories,":[125],"consequence":[127],"theories":[128,178],"overload":[131,167],"literature.":[132],"There":[133],"little":[135],"overlap":[136],"research":[139,142,185,223,234],"domains.":[140],"Prior":[141],"load":[145],"neglected":[146],"organizational":[150],"infrastructure,":[151],"particularly":[152],"computer":[154],"environment.":[157],"However,":[158],"an":[161,191],"area":[162],"where":[163],"severe":[164],"degrees":[165],"experienced":[169],"users.":[173],"The":[174,226],"reviewed":[175],"summarized":[180],"expanded":[182],"model.":[186,204],"A":[187],"survey":[188],"conducted":[189],"within":[190],"IT":[192],"service":[193],"provider":[194],"reported":[196],"perform":[198],"preliminary":[200],"test":[201],"Based":[205],"empirical":[208],"data,":[209],"appropriate":[210],"modifications":[211],"model":[214],"were":[215,224],"made":[216],"areas":[218],"interest":[220],"further":[222],"identified.":[225],"finally":[228],"discusses":[229],"practical":[230],"implications":[231],"results.":[235]},"counts_by_year":[{"year":2020,"cited_by_count":1},{"year":2017,"cited_by_count":2},{"year":2016,"cited_by_count":2},{"year":2015,"cited_by_count":5},{"year":2012,"cited_by_count":2}],"updated_date":"2026-10-26T11:51:55.731654","created_date":"2016-06-24T00:00:00"}