{"id":"https://openalex.org/W1500465685","doi":null,"title":"Mutual Empathy, Ambiguity, and the Implementation of Electronic Knowledge Management within the Complex Health System*","display_name":"Mutual Empathy, Ambiguity, and the Implementation of Electronic Knowledge Management within the Complex Health System*","publication_year":2007,"publication_date":"2007-01-01","ids":{"openalex":"https://openalex.org/W1500465685","mag":"1500465685"},"language":"en","primary_location":{"id":"pmh:oai:opus.lib.uts.edu.au:10453/31133","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10453/31133","pdf_url":null,"source":{"id":"https://openalex.org/S4306401357","display_name":"UTS ePRESS (University of Technology Sydney)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I114017466","host_organization_name":"University of Technology Sydney","host_organization_lineage":["https://openalex.org/I114017466"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Proceeding"},"volume":null,"type":"conference-paper","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5114021139","display_name":"Martin Orr","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Martin Orr","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5002680439","display_name":"Shankar Sankaran","orcid":"https://orcid.org/0000-0001-5485-6216","observed_orcids":["https://orcid.org/0000-0001-5485-6216"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Shankar Sankaran","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0001-5485-6216","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":3.2073,"has_fulltext":false,"cited_by_count":24,"citation_normalized_percentile":{"value":0.91623037,"is_in_top_1_percent":false,"is_in_top_10_percent":true},"cited_by_percentile_year":{"min":87,"max":98},"biblio":{"volume":"9","issue":"4","first_page":"44","last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.6948000192642212,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11024","display_name":"Information Systems Theories and Implementation","score":0.6948000192642212,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11810","display_name":"Complex Systems and Decision Making","score":0.10939999669790268,"subfield":{"id":"https://openalex.org/subfields/1803","display_name":"Management Science and Operations Research"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T14222","display_name":"Knowledge Management and Technology","score":0.06989999860525131,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/clinical-information-systems","display_name":"clinical information systems","score":0.6740000247955322},{"id":"https://openalex.org/keywords/complex-adaptive-systems","display_name":"complex adaptive systems","score":0.781000018119812},{"id":"https://openalex.org/keywords/ambiguity","display_name":"ambiguity","score":0.8389999866485596},{"id":"https://openalex.org/keywords/action-research","display_name":"action research","score":0.6269999742507935},{"id":"https://openalex.org/keywords/reflective-learning","display_name":"reflective learning","score":0.9869999885559082},{"id":"https://openalex.org/keywords/group-dynamics","display_name":"group dynamics","score":0.5979999899864197},{"id":"https://openalex.org/keywords/system-dynamics","display_name":"system dynamics","score":0.5130000114440918},{"id":"https://openalex.org/keywords/district-health-boards","display_name":"District Health Boards","score":0.6330000162124634}],"concepts":[{"id":"https://openalex.org/C90734943","wikidata":"https://www.wikidata.org/wiki/Q17008777","display_name":"Conceptualization","level":2,"score":0.6479654908180237},{"id":"https://openalex.org/C2780522230","wikidata":"https://www.wikidata.org/wiki/Q1140419","display_name":"Ambiguity","level":2,"score":0.6461828947067261},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5945199728012085},{"id":"https://openalex.org/C160735492","wikidata":"https://www.wikidata.org/wiki/Q31207","display_name":"Health care","level":2,"score":0.5503572225570679},{"id":"https://openalex.org/C2779885105","wikidata":"https://www.wikidata.org/wiki/Q182263","display_name":"Empathy","level":2,"score":0.5370667576789856},{"id":"https://openalex.org/C63108463","wikidata":"https://www.wikidata.org/wiki/Q581233","display_name":"Complex adaptive system","level":2,"score":0.49202463030815125},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.47564172744750977},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.418948769569397},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.35451751947402954},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.3449404239654541},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.22936561703681946},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.19967272877693176},{"id":"https://openalex.org/C154945302","wikidata":"https://www.wikidata.org/wiki/Q11660","display_name":"Artificial intelligence","level":1,"score":0.19366732239723206},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.17419588565826416},{"id":"https://openalex.org/C199360897","wikidata":"https://www.wikidata.org/wiki/Q9143","display_name":"Programming language","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C199539241","wikidata":"https://www.wikidata.org/wiki/Q7748","display_name":"Law","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0}],"mesh":[],"locations_count":3,"locations":[{"id":"pmh:oai:opus.lib.uts.edu.au:10453/31133","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10453/31133","pdf_url":null,"source":{"id":"https://openalex.org/S4306401357","display_name":"UTS ePRESS (University of Technology Sydney)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I114017466","host_organization_name":"University of Technology Sydney","host_organization_lineage":["https://openalex.org/I114017466"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Conference Proceeding"},{"id":"pmh:oai:opus.lib.uts.edu.au:10453/6003","doi":null,"is_oa":false,"landing_page_url":"http://hdl.handle.net/10453/6003","pdf_url":null,"source":{"id":"https://openalex.org/S4377196279","display_name":"OPUS - Open Publications of UTS Scholars (University of Technology Sydney)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I114017466","host_organization_name":"University of Technology Sydney","host_organization_lineage":["https://openalex.org/I114017466"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":"Journal Article"},{"id":"mag:1500465685","doi":null,"is_oa":false,"landing_page_url":"https://opus.lib.uts.edu.au/handle/10453/6003","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":"Emergence","raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":41,"referenced_works":["https://openalex.org/W54348722","https://openalex.org/W88671270","https://openalex.org/W180130593","https://openalex.org/W1493019032","https://openalex.org/W1495419098","https://openalex.org/W1517032976","https://openalex.org/W1559955887","https://openalex.org/W1604918549","https://openalex.org/W1607589621","https://openalex.org/W1787211267","https://openalex.org/W1873142742","https://openalex.org/W1972849662","https://openalex.org/W1990601236","https://openalex.org/W1992324015","https://openalex.org/W1993098905","https://openalex.org/W2000465687","https://openalex.org/W2005309592","https://openalex.org/W2020870533","https://openalex.org/W2021636125","https://openalex.org/W2068379670","https://openalex.org/W2068945975","https://openalex.org/W2079985606","https://openalex.org/W2089046848","https://openalex.org/W2090935069","https://openalex.org/W2096069917","https://openalex.org/W2098345644","https://openalex.org/W2100929472","https://openalex.org/W2106422035","https://openalex.org/W2113241235","https://openalex.org/W2118847637","https://openalex.org/W2130708822","https://openalex.org/W2135459615","https://openalex.org/W2143585160","https://openalex.org/W2144205697","https://openalex.org/W2166858912","https://openalex.org/W2239775615","https://openalex.org/W2275899958","https://openalex.org/W2318717297","https://openalex.org/W2323354713","https://openalex.org/W2811010358","https://openalex.org/W3143144032"],"related_works":["https://openalex.org/W2239775615","https://openalex.org/W2490465891","https://openalex.org/W2282893372","https://openalex.org/W6986247884","https://openalex.org/W2095400158","https://openalex.org/W2784946269","https://openalex.org/W2014388324","https://openalex.org/W2980370561","https://openalex.org/W4280578615","https://openalex.org/W2122288742"],"abstract_inverted_index":{"Healthcare":[0],"can":[1,111],"be":[2,112],"characterized":[3],"as":[4,13,137],"a":[5,48,138],"complex":[6,29,149],"adaptive":[7],"system.":[8,30],"New":[9,50],"Zealand":[10,51],"is":[11],"recognized":[12],"having":[14],"one":[15],"of":[16,20,36,40,94,117],"the":[17,34,61,101,104,145],"highest":[18],"rates":[19],"enmeshed":[21],"clinical":[22,42],"information":[23],"and":[24,81,97,119,123,133],"communication":[25],"technology":[26],"within":[27,148],"this":[28],"This":[31],"paper":[32],"describes":[33],"implementation":[35,63],"an":[37,66,115],"integrated":[38],"series":[39],"electronic":[41],"health":[43],"knowledge":[44],"management":[45],"systems":[46],"in":[47],"large":[49],"District":[52],"Health":[53],"Board.":[54],"In":[55,126],"combination":[56],"with":[57,78,144],"standard":[58],"project":[59,86],"management,":[60],"core":[62,139],"team":[64],"utilized":[65],"action":[67],"research":[68],"reflective":[69],"learning":[70],"approach":[71],"to":[72,76,142],"enhance":[73],"their":[74],"capability":[75,140],"cope":[77,143],"emergent":[79,89],"issues,":[80],"plan":[82],"for":[83,130],"each":[84],"subsequent":[85],"stage.":[87],"The":[88],"focus":[90],"on":[91],"\"process\"":[92],"issues":[93],"connectedness,":[95],"competency,":[96],"control":[98],"were":[99],"not":[100],"\"technical\"":[102],"concerns":[103],"principal":[105],"author":[106],"was":[107,135],"initially":[108],"expecting,":[109],"but":[110],"understood":[113],"through":[114],"appreciation":[116],"individual":[118],"group":[120],"dynamics,":[121],"system":[122],"complexity":[124],"theories.":[125],"particular,":[127],"mutual":[128],"empathy":[129],"both":[131],"self":[132],"others":[134],"identified":[136],"requirement":[141],"inherent":[146],"ambiguity":[147],"systems.":[150]},"counts_by_year":[{"year":2022,"cited_by_count":2},{"year":2021,"cited_by_count":1},{"year":2020,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":2},{"year":2017,"cited_by_count":3},{"year":2016,"cited_by_count":5},{"year":2015,"cited_by_count":1}],"updated_date":"2026-10-03T13:16:28.481748","created_date":"2016-06-24T00:00:00"}
