{"id":"https://openalex.org/W1494625631","doi":"https://doi.org/10.28945/1199","title":"The Adoption of Single Sign-On and Multifactor Authentication in Organisations: A Critical Evaluation Using TOE Framework","display_name":"The Adoption of Single Sign-On and Multifactor Authentication in Organisations: A Critical Evaluation Using TOE Framework","publication_year":2010,"publication_date":"2010-01-01","ids":{"openalex":"https://openalex.org/W1494625631","doi":"https://doi.org/10.28945/1199","mag":"1494625631"},"language":"en","primary_location":{"id":"doi:10.28945/1199","doi":"https://doi.org/10.28945/1199","is_oa":true,"landing_page_url":"https://doi.org/10.28945/1199","pdf_url":"http://iisit.org/Vol7/IISITv7p161-189DCosta788.pdf","source":{"id":"https://openalex.org/S2737454842","display_name":"Issues in Informing Science and Information Technology","issn_l":"1547-5840","issn":["1547-5840","1547-5859","1547-5867"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310315806","host_organization_name":"Informing Science Institute","host_organization_lineage":["https://openalex.org/P4310315806"],"host_organization_lineage_names":["Informing Science Institute"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Issues in Informing Science and Information Technology","raw_type":"journal-article"},"volume":null,"type":"article","indexed_in":["crossref"],"open_access":{"is_oa":true,"oa_status":"hybrid","oa_url":"http://iisit.org/Vol7/IISITv7p161-189DCosta788.pdf","any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5012232819","display_name":"Marise-Marie D'costa-Alphonso","orcid":null,"observed_orcids":[]},"institutions":[{"id":"https://openalex.org/I185523456","display_name":"University of Southern Queensland","ror":"https://ror.org/04sjbnx57","country_code":"AU","type":"education","lineage":["https://openalex.org/I185523456"]}],"countries":["AU"],"is_corresponding":false,"raw_author_name":"Marise-Marie D'costa-Alphonso","raw_affiliation_strings":["University of Southern Queensland, Melbourne, Victoria, Australia","Faculty of Business, University of Southern Queensland, Toowoomba, Queensland, Australia","School of Information Systems,"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"University of Southern Queensland, Melbourne, Victoria, Australia","institution_ids":["https://openalex.org/I185523456"]},{"raw_affiliation_string":"Faculty of Business, University of Southern Queensland, Toowoomba, Queensland, Australia","institution_ids":["https://openalex.org/I185523456"]},{"raw_affiliation_string":"School of Information Systems,","institution_ids":[]}]},{"author_position":"last","author":{"id":"https://openalex.org/A5022563858","display_name":"Michael Lane","orcid":"https://orcid.org/0000-0001-6534-4902","observed_orcids":["https://orcid.org/0000-0001-6534-4902"]},"institutions":[{"id":"https://openalex.org/I185523456","display_name":"University of Southern Queensland","ror":"https://ror.org/04sjbnx57","country_code":"AU","type":"education","lineage":["https://openalex.org/I185523456"]}],"countries":["AU"],"is_corresponding":true,"raw_author_name":"Michael Lane","raw_affiliation_strings":["Faculty of Business, University of Southern Queensland, Toowoomba, Queensland, Australia","School of Information Systems,","University of Southern Queensland, Melbourne, Victoria, Australia"],"raw_orcid":null,"affiliations":[{"raw_affiliation_string":"Faculty of Business, University of Southern Queensland, Toowoomba, Queensland, Australia","institution_ids":["https://openalex.org/I185523456"]},{"raw_affiliation_string":"School of Information Systems,","institution_ids":[]},{"raw_affiliation_string":"University of Southern Queensland, Melbourne, Victoria, Australia","institution_ids":["https://openalex.org/I185523456"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5022563858"],"corresponding_institution_ids":["https://openalex.org/I185523456"],"apc_list":null,"apc_paid":null,"fwci":0.705,"has_fulltext":true,"cited_by_count":18,"citation_normalized_percentile":{"value":0.83166206,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":89,"max":98},"biblio":{"volume":"7","issue":null,"first_page":"161","last_page":"189"},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.5717999935150146,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.5717999935150146,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.3490999937057495,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10734","display_name":"Information and Cyber Security","score":0.06069999933242798,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/single-sign-on","display_name":"single sign-on","score":0.9990000128746033},{"id":"https://openalex.org/keywords/multi-factor-authentication","display_name":"multi-factor authentication","score":0.9990000128746033},{"id":"https://openalex.org/keywords/technology-adoption","display_name":"technology adoption","score":0.8550000190734863},{"id":"https://openalex.org/keywords/technology-acceptance","display_name":"technology acceptance","score":0.47099998593330383},{"id":"https://openalex.org/keywords/toe-framework","display_name":"TOE framework","score":0.6589999794960022},{"id":"https://openalex.org/keywords/authentication-systems","display_name":"authentication systems","score":0.4429999887943268}],"concepts":[{"id":"https://openalex.org/C22467394","wikidata":"https://www.wikidata.org/wiki/Q849359","display_name":"Multidisciplinary approach","level":2,"score":0.6924982070922852},{"id":"https://openalex.org/C139676723","wikidata":"https://www.wikidata.org/wiki/Q1193832","display_name":"Sign (mathematics)","level":2,"score":0.5673716068267822},{"id":"https://openalex.org/C2776362682","wikidata":"https://www.wikidata.org/wiki/Q568494","display_name":"Single sign-on","level":3,"score":0.5036308169364929},{"id":"https://openalex.org/C148417208","wikidata":"https://www.wikidata.org/wiki/Q4825882","display_name":"Authentication (law)","level":2,"score":0.4444277286529541},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.4265604615211487},{"id":"https://openalex.org/C39549134","wikidata":"https://www.wikidata.org/wiki/Q133080","display_name":"Public relations","level":1,"score":0.3901624381542206},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.3833664655685425},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.38197147846221924},{"id":"https://openalex.org/C55587333","wikidata":"https://www.wikidata.org/wiki/Q1133029","display_name":"Engineering ethics","level":1,"score":0.3724837899208069},{"id":"https://openalex.org/C17744445","wikidata":"https://www.wikidata.org/wiki/Q36442","display_name":"Political science","level":0,"score":0.3365848660469055},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.32468169927597046},{"id":"https://openalex.org/C36289849","wikidata":"https://www.wikidata.org/wiki/Q34749","display_name":"Social science","level":1,"score":0.19721347093582153},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.11252138018608093},{"id":"https://openalex.org/C38652104","wikidata":"https://www.wikidata.org/wiki/Q3510521","display_name":"Computer security","level":1,"score":0.10633191466331482},{"id":"https://openalex.org/C134306372","wikidata":"https://www.wikidata.org/wiki/Q7754","display_name":"Mathematical analysis","level":1,"score":0.0},{"id":"https://openalex.org/C33923547","wikidata":"https://www.wikidata.org/wiki/Q395","display_name":"Mathematics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"doi:10.28945/1199","doi":"https://doi.org/10.28945/1199","is_oa":true,"landing_page_url":"https://doi.org/10.28945/1199","pdf_url":"http://iisit.org/Vol7/IISITv7p161-189DCosta788.pdf","source":{"id":"https://openalex.org/S2737454842","display_name":"Issues in Informing Science and Information Technology","issn_l":"1547-5840","issn":["1547-5840","1547-5859","1547-5867"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310315806","host_organization_name":"Informing Science Institute","host_organization_lineage":["https://openalex.org/P4310315806"],"host_organization_lineage_names":["Informing Science Institute"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Issues in Informing Science and Information Technology","raw_type":"journal-article"},{"id":"pmh:oai:eprints.usq.edu.au:6863","doi":null,"is_oa":false,"landing_page_url":"http://eprints.usq.edu.au/6863/","pdf_url":null,"source":null,"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Article (Commonwealth Reporting Category C)"}],"best_oa_location":{"id":"doi:10.28945/1199","doi":"https://doi.org/10.28945/1199","is_oa":true,"landing_page_url":"https://doi.org/10.28945/1199","pdf_url":"http://iisit.org/Vol7/IISITv7p161-189DCosta788.pdf","source":{"id":"https://openalex.org/S2737454842","display_name":"Issues in Informing Science and Information Technology","issn_l":"1547-5840","issn":["1547-5840","1547-5859","1547-5867"],"is_oa":false,"is_in_doaj":false,"is_core":true,"listed_in":["anvur-scientific","cwts-core"],"host_organization":"https://openalex.org/P4310315806","host_organization_name":"Informing Science Institute","host_organization_lineage":["https://openalex.org/P4310315806"],"host_organization_lineage_names":["Informing Science Institute"],"type":"journal"},"license":"cc-by-nc","license_id":"https://openalex.org/licenses/cc-by-nc","version":"publishedVersion","is_accepted":true,"is_published":true,"raw_source_name":"Issues in Informing Science and Information Technology","raw_type":"journal-article"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":true,"grobid_xml":true},"content_urls":{"pdf":"https://content.openalex.org/works/W1494625631.pdf","grobid_xml":"https://content.openalex.org/works/W1494625631.grobid-xml"},"referenced_works_count":23,"referenced_works":["https://openalex.org/W1556808170","https://openalex.org/W1558083196","https://openalex.org/W1580643785","https://openalex.org/W1595513981","https://openalex.org/W1799596934","https://openalex.org/W1968554315","https://openalex.org/W2018746706","https://openalex.org/W2122440889","https://openalex.org/W2133766618","https://openalex.org/W2144424167","https://openalex.org/W2146531730","https://openalex.org/W2299790430","https://openalex.org/W2413643105","https://openalex.org/W2531835991","https://openalex.org/W2798698325","https://openalex.org/W2945749591","https://openalex.org/W3105095314","https://openalex.org/W3129150574","https://openalex.org/W3142464039","https://openalex.org/W4205686527","https://openalex.org/W4285719527","https://openalex.org/W6728297019","https://openalex.org/W6746919339"],"related_works":["https://openalex.org/W7097544510","https://openalex.org/W2182529420","https://openalex.org/W6931134489","https://openalex.org/W4416186836","https://openalex.org/W4400768250","https://openalex.org/W2016264430","https://openalex.org/W7140833874","https://openalex.org/W192308400","https://openalex.org/W7096980450","https://openalex.org/W7155028922"],"abstract_inverted_index":{"The":[0],"proliferation":[1],"of":[2,20,35,66,82,95,99,107,120,127,145,153,172],"user":[3],"credentials":[4],"for":[5],"system":[6],"access":[7,24,147,197],"coupled":[8],"with":[9],"the":[10,18,40,44,48,58,64,73,93,166,170],"resulting":[11,77],"rising":[12],"security":[13,100,140,183],"threats":[14,184],"have":[15],"led":[16],"to":[17,56,156,168,177,180,192,199],"development":[19],"single":[21],"sign-on":[22],"(SSO)":[23],"control":[25,198],"and":[26,46,62,68,85,97,110,115,122,134,141,163,176,189,195,204],"multi-factor":[27],"authentication":[28,37,96],"(MFA)":[29],"technologies.This":[30],"paper":[31],"provides":[32],"an":[33],"overview":[34],"these":[36],"mechanisms,":[38],"highlighting":[39],"current":[41],"state":[42],"in":[43],"marketplace":[45],"describing":[47],"key":[49,59,128,154],"enabling":[50],"technologies.We":[51],"conducted":[52],"a":[53,80,105,125,151,187],"qualitative":[54],"analysis":[55,78],"identify":[57],"factors":[60,112],"facilitating":[61],"inhibiting":[63],"adoption":[65,119],"SSO":[67,121,133,162,188],"MFA":[69,135,190],"by":[70,159],"organisations":[71,160],"using":[72],"Technology-Organisation-Environment":[74],"(TOE)":[75],"framework.The":[76],"indicates":[79],"range":[81],"technologies,":[83],"protocols":[84],"configurations":[86],"that":[87,104],"can":[88],"be":[89,157,178],"employed":[90],"depending":[91],"on":[92],"type":[94],"level":[98],"required.The":[101],"findings":[102],"suggest":[103],"number":[106,126,152],"technology,":[108],"organisation":[109],"environment":[111],"both":[113,202],"positively":[114],"negatively":[116],"affect":[117],"organisational":[118,143],"MFA.There":[123],"are":[124,149],"benefits":[129],"gained":[130],"from":[131],"adopting":[132,161],"such":[136],"as":[137],"increased":[138],"corporate":[139],"reduced":[142],"costs":[144],"managing":[146],"control.There":[148],"also":[150],"challenges":[155],"overcome":[158],"MFA.These":[164],"include":[165],"ability":[167],"accommodate":[169],"complexity":[171],"multiple":[173],"heterogeneous":[174],"systems":[175,201],"resilient":[179],"new":[181],"information":[182,200],"thereby":[185],"allowing":[186],"solution":[191],"deliver":[193],"improved":[194],"secure":[196],"within":[203],"across":[205],"organisations.":[206]},"counts_by_year":[{"year":2023,"cited_by_count":1},{"year":2022,"cited_by_count":7},{"year":2021,"cited_by_count":2},{"year":2020,"cited_by_count":3},{"year":2017,"cited_by_count":1},{"year":2016,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-10-30T12:39:25.321706","created_date":"2016-06-24T00:00:00"}