{"id":"https://openalex.org/W148499700","doi":null,"title":"What's in a Tip? An Exploratory Study of the Motivations Driving Consumer Tipping Behavior","display_name":"What's in a Tip? An Exploratory Study of the Motivations Driving Consumer Tipping Behavior","publication_year":2011,"publication_date":"2011-08-01","ids":{"openalex":"https://openalex.org/W148499700","mag":"148499700"},"language":"en","primary_location":{"id":"mag:148499700","doi":null,"is_oa":false,"landing_page_url":"https://etd.auburn.edu/handle/10415/2733","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5017217145","display_name":"Jeremy E. Whaley","orcid":"https://orcid.org/0000-0003-4749-6245","observed_orcids":["https://orcid.org/0000-0003-4749-6245"]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Jeremy E. Whaley","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0003-4749-6245","affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5017217145"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":4,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T13841","display_name":"Psychology of Social Influence","score":0.8022000193595886,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T13841","display_name":"Psychology of Social Influence","score":0.8022000193595886,"subfield":{"id":"https://openalex.org/subfields/3207","display_name":"Social Psychology"},"field":{"id":"https://openalex.org/fields/32","display_name":"Psychology"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10154","display_name":"Customer Service Quality and Loyalty","score":0.10869999974966049,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T10145","display_name":"Consumer Behavior in Brand Consumption and Identification","score":0.014499999582767487,"subfield":{"id":"https://openalex.org/subfields/1406","display_name":"Marketing"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/tipping","display_name":"tipping","score":0.7649999856948853},{"id":"https://openalex.org/keywords/consumer-motives","display_name":"consumer motivation","score":0.7599999904632568},{"id":"https://openalex.org/keywords/service-employees","display_name":"service employees","score":0.4699999988079071},{"id":"https://openalex.org/keywords/gratuities","display_name":"gratuities","score":0.578000009059906},{"id":"https://openalex.org/keywords/service-encounters","display_name":"service encounters","score":0.4230000078678131},{"id":"https://openalex.org/keywords/consumer-behavior","display_name":"consumer behavior","score":0.4300000071525574}],"concepts":[{"id":"https://openalex.org/C23213687","wikidata":"https://www.wikidata.org/wiki/Q301468","display_name":"Consumer behaviour","level":2,"score":0.4405360221862793},{"id":"https://openalex.org/C15744967","wikidata":"https://www.wikidata.org/wiki/Q9418","display_name":"Psychology","level":0,"score":0.43967896699905396},{"id":"https://openalex.org/C85973986","wikidata":"https://www.wikidata.org/wiki/Q1091731","display_name":"Exploratory research","level":2,"score":0.4125158190727234},{"id":"https://openalex.org/C77805123","wikidata":"https://www.wikidata.org/wiki/Q161272","display_name":"Social psychology","level":1,"score":0.27129071950912476},{"id":"https://openalex.org/C144024400","wikidata":"https://www.wikidata.org/wiki/Q21201","display_name":"Sociology","level":0,"score":0.15317004919052124},{"id":"https://openalex.org/C19165224","wikidata":"https://www.wikidata.org/wiki/Q23404","display_name":"Anthropology","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:148499700","doi":null,"is_oa":false,"landing_page_url":"https://etd.auburn.edu/handle/10415/2733","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":false,"pdf":false},"content_urls":null,"referenced_works_count":89,"referenced_works":["https://openalex.org/W71814958","https://openalex.org/W112588824","https://openalex.org/W249729507","https://openalex.org/W289701221","https://openalex.org/W392907305","https://openalex.org/W587263676","https://openalex.org/W587971967","https://openalex.org/W618141611","https://openalex.org/W1484864026","https://openalex.org/W1487956233","https://openalex.org/W1491644571","https://openalex.org/W1518100505","https://openalex.org/W1523199028","https://openalex.org/W1556808170","https://openalex.org/W1565527997","https://openalex.org/W1576575236","https://openalex.org/W1577785489","https://openalex.org/W1605176579","https://openalex.org/W1622527855","https://openalex.org/W1647212913","https://openalex.org/W1682296452","https://openalex.org/W1933814166","https://openalex.org/W1973716747","https://openalex.org/W1975090815","https://openalex.org/W1977046644","https://openalex.org/W1981018178","https://openalex.org/W1981053964","https://openalex.org/W1983818232","https://openalex.org/W1987594912","https://openalex.org/W1989787460","https://openalex.org/W1991695377","https://openalex.org/W2000110556","https://openalex.org/W2003827876","https://openalex.org/W2004265547","https://openalex.org/W2009973699","https://openalex.org/W2012944310","https://openalex.org/W2018709590","https://openalex.org/W2019472401","https://openalex.org/W2023250281","https://openalex.org/W2028929336","https://openalex.org/W2029916435","https://openalex.org/W2032299294","https://openalex.org/W2036129430","https://openalex.org/W2036149274","https://openalex.org/W2036389121","https://openalex.org/W2042122853","https://openalex.org/W2042641038","https://openalex.org/W2042986410","https://openalex.org/W2052874641","https://openalex.org/W2056939927","https://openalex.org/W2057733567","https://openalex.org/W2063859315","https://openalex.org/W2064649532","https://openalex.org/W2066994192","https://openalex.org/W2067125586","https://openalex.org/W2071517557","https://openalex.org/W2077372466","https://openalex.org/W2080671524","https://openalex.org/W2085182858","https://openalex.org/W2086421231","https://openalex.org/W2090181481","https://openalex.org/W2100826189","https://openalex.org/W2101994142","https://openalex.org/W2102713682","https://openalex.org/W2103007449","https://openalex.org/W2106057496","https://openalex.org/W2114702146","https://openalex.org/W2118234371","https://openalex.org/W2130788255","https://openalex.org/W2133097426","https://openalex.org/W2134862587","https://openalex.org/W2137447610","https://openalex.org/W2143498536","https://openalex.org/W2151134539","https://openalex.org/W2156480840","https://openalex.org/W2159523271","https://openalex.org/W2159877045","https://openalex.org/W2162040794","https://openalex.org/W2162911345","https://openalex.org/W2164355801","https://openalex.org/W2166878776","https://openalex.org/W2168736964","https://openalex.org/W2277290641","https://openalex.org/W2411643995","https://openalex.org/W2417837440","https://openalex.org/W2551486737","https://openalex.org/W2795596299","https://openalex.org/W2798482058","https://openalex.org/W4231397704"],"related_works":["https://openalex.org/W66297700","https://openalex.org/W3120452857","https://openalex.org/W2084447903","https://openalex.org/W2086180300","https://openalex.org/W6921327432","https://openalex.org/W4403498908","https://openalex.org/W1562418481","https://openalex.org/W7099199215","https://openalex.org/W3005790538","https://openalex.org/W2947337671"],"abstract_inverted_index":null,"counts_by_year":[{"year":2021,"cited_by_count":1},{"year":2019,"cited_by_count":1},{"year":2015,"cited_by_count":1},{"year":2014,"cited_by_count":1}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
