{"id":"https://openalex.org/W147106049","doi":null,"title":"A Process Capability Approach to Information Systems Effectiveness Evaluation","display_name":"A Process Capability Approach to Information Systems Effectiveness Evaluation","publication_year":2006,"publication_date":"2006-01-01","ids":{"openalex":"https://openalex.org/W147106049","mag":"147106049"},"language":"en","primary_location":{"id":"mag:147106049","doi":null,"is_oa":false,"landing_page_url":"http://www.ejise.com/issue/download.html?idArticle=487","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null},"volume":null,"type":"article","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":false,"oa_status":"closed","oa_url":null,"any_repository_has_fulltext":false},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5076424815","display_name":"Sevgi \u00d6zkan","orcid":"https://orcid.org/0000-0002-7603-3656","observed_orcids":["https://orcid.org/0000-0002-7603-3656"]},"institutions":[{"id":"https://openalex.org/I201799495","display_name":"Middle East Technical University","ror":"https://ror.org/014weej12","country_code":"TR","type":"education","lineage":["https://openalex.org/I201799495"]}],"countries":["TR"],"is_corresponding":true,"raw_author_name":"Sevgi \u00d6zkan","raw_affiliation_strings":["Middle East Technical Univ"],"raw_orcid":"https://orcid.org/0000-0002-7603-3656","affiliations":[{"raw_affiliation_string":"Middle East Technical Univ","institution_ids":["https://openalex.org/I201799495"]}]}],"institutions":[],"countries_distinct_count":1,"institutions_distinct_count":1,"corresponding_author_ids":["https://openalex.org/A5076424815"],"corresponding_institution_ids":["https://openalex.org/I201799495"],"apc_list":null,"apc_paid":null,"fwci":1.5979,"has_fulltext":false,"cited_by_count":17,"citation_normalized_percentile":{"value":0.85734397,"is_in_top_1_percent":false,"is_in_top_10_percent":false},"cited_by_percentile_year":{"min":88,"max":97},"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9634000062942505,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T11572","display_name":"Information Technology Governance and Strategy","score":0.9634000062942505,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13034","display_name":"Information Systems Education and Curriculum Development","score":0.007799999788403511,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10430","display_name":"Software Engineering Techniques and Practices","score":0.004999999888241291,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/information-system-effectiveness","display_name":"information system effectiveness","score":0.8939999938011169},{"id":"https://openalex.org/keywords/process-capability","display_name":"process capability","score":0.9359999895095825},{"id":"https://openalex.org/keywords/continuous-improvement","display_name":"continuous improvement","score":0.8659999966621399},{"id":"https://openalex.org/keywords/evaluation-model","display_name":"evaluation model","score":0.5}],"concepts":[{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.6292024850845337},{"id":"https://openalex.org/C98045186","wikidata":"https://www.wikidata.org/wiki/Q205663","display_name":"Process (computing)","level":2,"score":0.6116304993629456},{"id":"https://openalex.org/C14036430","wikidata":"https://www.wikidata.org/wiki/Q3736076","display_name":"Function (biology)","level":2,"score":0.5652687549591064},{"id":"https://openalex.org/C195094911","wikidata":"https://www.wikidata.org/wiki/Q14167904","display_name":"Process management","level":1,"score":0.5278807878494263},{"id":"https://openalex.org/C2779343474","wikidata":"https://www.wikidata.org/wiki/Q3109175","display_name":"Context (archaeology)","level":2,"score":0.5172829627990723},{"id":"https://openalex.org/C180198813","wikidata":"https://www.wikidata.org/wiki/Q121182","display_name":"Information system","level":2,"score":0.4796774387359619},{"id":"https://openalex.org/C112930515","wikidata":"https://www.wikidata.org/wiki/Q4389547","display_name":"Risk analysis (engineering)","level":1,"score":0.46830856800079346},{"id":"https://openalex.org/C2779530757","wikidata":"https://www.wikidata.org/wiki/Q1207505","display_name":"Quality (philosophy)","level":2,"score":0.4366283714771271},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.3782650828361511},{"id":"https://openalex.org/C539667460","wikidata":"https://www.wikidata.org/wiki/Q2414942","display_name":"Management science","level":1,"score":0.3538190722465515},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.25995463132858276},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.09968617558479309},{"id":"https://openalex.org/C111472728","wikidata":"https://www.wikidata.org/wiki/Q9471","display_name":"Epistemology","level":1,"score":0.0},{"id":"https://openalex.org/C151730666","wikidata":"https://www.wikidata.org/wiki/Q7205","display_name":"Paleontology","level":1,"score":0.0},{"id":"https://openalex.org/C138885662","wikidata":"https://www.wikidata.org/wiki/Q5891","display_name":"Philosophy","level":0,"score":0.0},{"id":"https://openalex.org/C119599485","wikidata":"https://www.wikidata.org/wiki/Q43035","display_name":"Electrical engineering","level":1,"score":0.0},{"id":"https://openalex.org/C86803240","wikidata":"https://www.wikidata.org/wiki/Q420","display_name":"Biology","level":0,"score":0.0},{"id":"https://openalex.org/C78458016","wikidata":"https://www.wikidata.org/wiki/Q840400","display_name":"Evolutionary biology","level":1,"score":0.0},{"id":"https://openalex.org/C111919701","wikidata":"https://www.wikidata.org/wiki/Q9135","display_name":"Operating system","level":1,"score":0.0}],"mesh":[],"locations_count":1,"locations":[{"id":"mag:147106049","doi":null,"is_oa":false,"landing_page_url":"http://www.ejise.com/issue/download.html?idArticle=487","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":null,"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":10,"referenced_works":["https://openalex.org/W14385734","https://openalex.org/W62454032","https://openalex.org/W1554944509","https://openalex.org/W1721421031","https://openalex.org/W1932005566","https://openalex.org/W2029447444","https://openalex.org/W2030339847","https://openalex.org/W2057012437","https://openalex.org/W2120457653","https://openalex.org/W2770397353"],"related_works":["https://openalex.org/W2082529226","https://openalex.org/W2950755513","https://openalex.org/W2994553936","https://openalex.org/W2281351759","https://openalex.org/W1950196181","https://openalex.org/W3217761050","https://openalex.org/W1544445123","https://openalex.org/W163949178","https://openalex.org/W2139589125","https://openalex.org/W1490271739"],"abstract_inverted_index":{"While":[0],"defining":[1],"or":[2],"measuring":[3],"the":[4,7,24,32,36,44,47,66,105],"effectiveness":[5,103],"of":[6,30,68,95,100],"information":[8],"systems":[9],"(IS)":[10],"function":[11,34],"has":[12],"proven":[13],"complicated,":[14],"further":[15],"effort":[16,41],"on":[17,86],"refining":[18],"IS":[19,33,49,75,88,102],"assessment":[20,50,76],"is":[21,58,78],"essential":[22],"for":[23],"effective":[25],"management":[26],"and":[27,35],"continuous":[28],"improvement":[29],"both":[31],"organisation.":[37],"In":[38],"addition,":[39],"an":[40],"to":[42,52,63,80],"investigate":[43],"relationships":[45],"among":[46],"established":[48],"tools":[51],"better":[53],"reconcile":[54],"their":[55],"existing":[56],"differences":[57],"warranted.":[59],"This":[60],"paper":[61],"aims":[62],"clearly":[64],"differentiate":[65],"notions":[67],"'Software'":[69],"from":[70],"'Information":[71],"Systems'.":[72],"A":[73],"new":[74],"model":[77],"proposed":[79],"provide":[81],"a":[82,96],"more":[83],"holistic":[84],"view":[85],"how":[87],"quality":[89],"may":[90],"be":[91],"assessed":[92],"by":[93],"means":[94],"process":[97],"capability":[98],"understanding":[99],"evaluating":[101],"within":[104],"organisational":[106],"context.":[107]},"counts_by_year":[{"year":2020,"cited_by_count":2},{"year":2019,"cited_by_count":1},{"year":2018,"cited_by_count":1},{"year":2014,"cited_by_count":2},{"year":2013,"cited_by_count":4},{"year":2012,"cited_by_count":3}],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}