{"id":"https://openalex.org/W146740912","doi":null,"title":"IMPROVING USABILITY OF E-COMMERCE WEBSITES VIA TAG-BASED CUSTOMISATION: A STUDY ON ONLINE AND MOBILE BANKING","display_name":"IMPROVING USABILITY OF E-COMMERCE WEBSITES VIA TAG-BASED CUSTOMISATION: A STUDY ON ONLINE AND MOBILE BANKING","publication_year":2013,"publication_date":"2013-01-01","ids":{"openalex":"https://openalex.org/W146740912","mag":"146740912"},"language":"en","primary_location":{"id":"pmh:oai:eprints.qut.edu.au:64179","doi":null,"is_oa":true,"landing_page_url":"https://eprints.qut.edu.au/64179/2/Rajinesh_Ravendran_Thesis.pdf","pdf_url":"https://eprints.qut.edu.au/64179/2/Rajinesh_Ravendran_Thesis.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Thesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"https://eprints.qut.edu.au/64179/2/Rajinesh_Ravendran_Thesis.pdf","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":"https://openalex.org/A5085368951","display_name":"Rajinesh Ravendran","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":true,"raw_author_name":"Rajinesh Ravendran","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":["https://openalex.org/A5085368951"],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":true,"cited_by_count":1,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9843999743461609,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},"topics":[{"id":"https://openalex.org/T10470","display_name":"Usability and User Interface Design","score":0.9843999743461609,"subfield":{"id":"https://openalex.org/subfields/1709","display_name":"Human-Computer Interaction"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T10068","display_name":"Technology Adoption and User Behaviour","score":0.0052999998442828655,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T11800","display_name":"User Authentication and Security Systems","score":0.002099999925121665,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/user-tagging","display_name":"user tagging","score":0.5910000205039978},{"id":"https://openalex.org/keywords/personalization","display_name":"personalization","score":0.7089999914169312},{"id":"https://openalex.org/keywords/e-commerce-platforms","display_name":"e-commerce platforms","score":0.7400000095367432},{"id":"https://openalex.org/keywords/usability","display_name":"usability","score":0.8320000171661377},{"id":"https://openalex.org/keywords/online-banking","display_name":"internet banking","score":0.9129999876022339},{"id":"https://openalex.org/keywords/mobile-banking","display_name":"mobile banking","score":1.0},{"id":"https://openalex.org/keywords/user-satisfaction","display_name":"user satisfaction","score":0.6480000019073486},{"id":"https://openalex.org/keywords/younger-users","display_name":"younger users","score":0.8949999809265137},{"id":"https://openalex.org/keywords/mobile-devices","display_name":"mobile devices","score":0.5360000133514404}],"concepts":[{"id":"https://openalex.org/C170130773","wikidata":"https://www.wikidata.org/wiki/Q216378","display_name":"Usability","level":2,"score":0.929606556892395},{"id":"https://openalex.org/C136764020","wikidata":"https://www.wikidata.org/wiki/Q466","display_name":"World Wide Web","level":1,"score":0.515758752822876},{"id":"https://openalex.org/C2775930393","wikidata":"https://www.wikidata.org/wiki/Q1941439","display_name":"Mobile banking","level":2,"score":0.5068977475166321},{"id":"https://openalex.org/C3017893058","wikidata":"https://www.wikidata.org/wiki/Q999278","display_name":"User satisfaction","level":2,"score":0.487313836812973},{"id":"https://openalex.org/C4237393","wikidata":"https://www.wikidata.org/wiki/Q1636686","display_name":"Web usability","level":3,"score":0.436459481716156},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.4255616366863251},{"id":"https://openalex.org/C107457646","wikidata":"https://www.wikidata.org/wiki/Q207434","display_name":"Human\u2013computer interaction","level":1,"score":0.3651714324951172},{"id":"https://openalex.org/C127413603","wikidata":"https://www.wikidata.org/wiki/Q11023","display_name":"Engineering","level":0,"score":0.363829642534256},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.33406922221183777},{"id":"https://openalex.org/C49774154","wikidata":"https://www.wikidata.org/wiki/Q131765","display_name":"Multimedia","level":1,"score":0.32900992035865784}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:eprints.qut.edu.au:64179","doi":null,"is_oa":true,"landing_page_url":"https://eprints.qut.edu.au/64179/2/Rajinesh_Ravendran_Thesis.pdf","pdf_url":"https://eprints.qut.edu.au/64179/2/Rajinesh_Ravendran_Thesis.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Thesis"},{"id":"mag:146740912","doi":null,"is_oa":false,"landing_page_url":"https://eprints.qut.edu.au/64179/2/Rajinesh_Ravendran_Thesis.pdf","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:eprints.qut.edu.au:64179","doi":null,"is_oa":true,"landing_page_url":"https://eprints.qut.edu.au/64179/2/Rajinesh_Ravendran_Thesis.pdf","pdf_url":"https://eprints.qut.edu.au/64179/2/Rajinesh_Ravendran_Thesis.pdf","source":{"id":"https://openalex.org/S4306402607","display_name":"QUT ePrints (Queensland University of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I160993911","host_organization_name":"Queensland University of Technology","host_organization_lineage":["https://openalex.org/I160993911"],"host_organization_lineage_names":[],"type":"repository"},"license":null,"license_id":null,"version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"Thesis"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"grobid_xml":true,"pdf":true},"content_urls":{"pdf":"https://content.openalex.org/works/W146740912.pdf","grobid_xml":"https://content.openalex.org/works/W146740912.grobid-xml"},"referenced_works_count":66,"referenced_works":["https://openalex.org/W56081428","https://openalex.org/W74273621","https://openalex.org/W102485627","https://openalex.org/W204790106","https://openalex.org/W226995333","https://openalex.org/W314155584","https://openalex.org/W1485405215","https://openalex.org/W1558645968","https://openalex.org/W1593196131","https://openalex.org/W1665924001","https://openalex.org/W1752008020","https://openalex.org/W1971605260","https://openalex.org/W1975694814","https://openalex.org/W1990451873","https://openalex.org/W1998515403","https://openalex.org/W2002875385","https://openalex.org/W2004412248","https://openalex.org/W2014425741","https://openalex.org/W2017912703","https://openalex.org/W2018434576","https://openalex.org/W2019628207","https://openalex.org/W2024436353","https://openalex.org/W2028184439","https://openalex.org/W2029468735","https://openalex.org/W2032191478","https://openalex.org/W2032343616","https://openalex.org/W2034182670","https://openalex.org/W2040203738","https://openalex.org/W2045019452","https://openalex.org/W2046530430","https://openalex.org/W2055666942","https://openalex.org/W2059064846","https://openalex.org/W2060733900","https://openalex.org/W2070578274","https://openalex.org/W2077411392","https://openalex.org/W2078348709","https://openalex.org/W2079240946","https://openalex.org/W2099495523","https://openalex.org/W2101100852","https://openalex.org/W2103467726","https://openalex.org/W2108105891","https://openalex.org/W2108200939","https://openalex.org/W2110531388","https://openalex.org/W2114412771","https://openalex.org/W2115035636","https://openalex.org/W2117700348","https://openalex.org/W2119248330","https://openalex.org/W2122743328","https://openalex.org/W2126520272","https://openalex.org/W2128753613","https://openalex.org/W2136558449","https://openalex.org/W2139338182","https://openalex.org/W2144848160","https://openalex.org/W2146492139","https://openalex.org/W2158023256","https://openalex.org/W2158390034","https://openalex.org/W2164868643","https://openalex.org/W2165031063","https://openalex.org/W2167631196","https://openalex.org/W2184479488","https://openalex.org/W2188702529","https://openalex.org/W2308373634","https://openalex.org/W2399758924","https://openalex.org/W2528501036","https://openalex.org/W2533253452","https://openalex.org/W2656149166"],"related_works":["https://openalex.org/W2017373761","https://openalex.org/W2786642590","https://openalex.org/W2186526603","https://openalex.org/W2076088788","https://openalex.org/W2016347537","https://openalex.org/W56081428","https://openalex.org/W2056289924","https://openalex.org/W205808591","https://openalex.org/W2003708213","https://openalex.org/W7097362737"],"abstract_inverted_index":{"This":[0],"thesis":[1,33],"is":[2],"an":[3],"exploration":[4],"of":[5,16,53],"customisation":[6,40],"in":[7,22],"online":[8],"and":[9,24,27],"mobile":[10,25],"banking.":[11],"It":[12],"investigates":[13],"the":[14],"application":[15],"user-tags":[17],"to":[18,50],"facilitate":[19],"customised":[20],"interactions":[21],"desktop":[23],"devices,":[26],"its":[28],"impact":[29],"on":[30],"usability.":[31],"The":[32],"through":[34],"a":[35],"comparative":[36],"study":[37],"explains":[38],"that":[39],"can":[41],"positively":[42],"affect":[43],"usability":[44],"especially":[45],"for":[46],"younger":[47],"users,":[48],"leading":[49],"higher":[51],"levels":[52],"satisfaction.":[54]},"counts_by_year":[{"year":2016,"cited_by_count":1}],"updated_date":"2026-09-29T14:09:16.559479","created_date":"2016-06-24T00:00:00"}
