{"id":"https://openalex.org/W137234269","doi":null,"title":"Bridging the gap : finding the processes to adapt a repository-based knowledge management system to the knowledge intense sales organization at IBM Nordic","display_name":"Bridging the gap : finding the processes to adapt a repository-based knowledge management system to the knowledge intense sales organization at IBM Nordic","publication_year":2007,"publication_date":"2007-01-01","ids":{"openalex":"https://openalex.org/W137234269","mag":"137234269"},"language":"en","primary_location":{"id":"pmh:oai:DiVA.org:liu-10194","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-10194","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/bachelorThesis"},"volume":null,"type":"dissertation","is_traditional":true,"indexed_in":[],"open_access":{"is_oa":true,"oa_status":"green","oa_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-10194","any_repository_has_fulltext":true},"authorships":[{"author_position":"first","author":{"id":null,"display_name":"David B\u00e4ckman","orcid":"https://orcid.org/0000-0002-8765-8133","observed_orcids":["https://orcid.org/0000-0002-8765-8133"]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"David B\u00e4ckman","raw_affiliation_strings":[],"raw_orcid":"https://orcid.org/0000-0002-8765-8133","affiliations":[]},{"author_position":"last","author":{"id":"https://openalex.org/A5045901926","display_name":"Jonas \u00c5kerfeldt","orcid":null,"observed_orcids":[]},"institutions":[],"countries":[],"is_corresponding":false,"raw_author_name":"Jonas \u00c5kerfeldt","raw_affiliation_strings":[],"raw_orcid":null,"affiliations":[]}],"institutions":[],"countries_distinct_count":0,"institutions_distinct_count":0,"corresponding_author_ids":[],"corresponding_institution_ids":[],"apc_list":null,"apc_paid":null,"fwci":null,"has_fulltext":false,"cited_by_count":0,"citation_normalized_percentile":null,"cited_by_percentile_year":null,"biblio":{"volume":null,"issue":null,"first_page":null,"last_page":null},"is_retracted":false,"is_paratext":false,"is_xpac":false,"primary_topic":{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9580000042915344,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},"topics":[{"id":"https://openalex.org/T12028","display_name":"Knowledge Management and Sharing","score":0.9580000042915344,"subfield":{"id":"https://openalex.org/subfields/1802","display_name":"Information Systems and Management"},"field":{"id":"https://openalex.org/fields/18","display_name":"Decision Sciences"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}},{"id":"https://openalex.org/T13874","display_name":"Information Architecture and Usability","score":0.016300000250339508,"subfield":{"id":"https://openalex.org/subfields/1710","display_name":"Information Systems"},"field":{"id":"https://openalex.org/fields/17","display_name":"Computer Science"},"domain":{"id":"https://openalex.org/domains/3","display_name":"Physical Sciences"}},{"id":"https://openalex.org/T12734","display_name":"Information Systems and Technology Applications","score":0.007699999958276749,"subfield":{"id":"https://openalex.org/subfields/1404","display_name":"Management Information Systems"},"field":{"id":"https://openalex.org/fields/14","display_name":"Business, Management and Accounting"},"domain":{"id":"https://openalex.org/domains/2","display_name":"Social Sciences"}}],"keywords":[{"id":"https://openalex.org/keywords/knowledge-management-systems","display_name":"knowledge management systems","score":0.8820000290870667},{"id":"https://openalex.org/keywords/knowledge-repository","display_name":"knowledge repository","score":0.6840000152587891},{"id":"https://openalex.org/keywords/wikis","display_name":"wikis","score":0.9290000200271606},{"id":"https://openalex.org/keywords/knowledge-sharing","display_name":"knowledge sharing","score":0.9330000281333923},{"id":"https://openalex.org/keywords/sales-organization","display_name":"sales organization","score":0.6940000057220459},{"id":"https://openalex.org/keywords/service-oriented-architecture","display_name":"service-oriented architecture","score":0.753000020980835},{"id":"https://openalex.org/keywords/reference-case","display_name":"reference case","score":0.8050000071525574},{"id":"https://openalex.org/keywords/knowledge-management-processes","display_name":"knowledge management processes","score":0.5709999799728394},{"id":"https://openalex.org/keywords/knowledge-governance","display_name":"knowledge governance","score":0.9120000004768372},{"id":"https://openalex.org/keywords/content-management","display_name":"content management","score":0.5690000057220459}],"concepts":[{"id":"https://openalex.org/C70388272","wikidata":"https://www.wikidata.org/wiki/Q5968558","display_name":"IBM","level":2,"score":0.8557209968566895},{"id":"https://openalex.org/C56739046","wikidata":"https://www.wikidata.org/wiki/Q192060","display_name":"Knowledge management","level":1,"score":0.6459801197052002},{"id":"https://openalex.org/C174348530","wikidata":"https://www.wikidata.org/wiki/Q188635","display_name":"Bridging (networking)","level":2,"score":0.5939366221427917},{"id":"https://openalex.org/C144133560","wikidata":"https://www.wikidata.org/wiki/Q4830453","display_name":"Business","level":0,"score":0.4843326807022095},{"id":"https://openalex.org/C2776604539","wikidata":"https://www.wikidata.org/wiki/Q6423395","display_name":"Knowledge sharing","level":2,"score":0.470337450504303},{"id":"https://openalex.org/C184356942","wikidata":"https://www.wikidata.org/wiki/Q830382","display_name":"Best practice","level":2,"score":0.41085463762283325},{"id":"https://openalex.org/C41008148","wikidata":"https://www.wikidata.org/wiki/Q21198","display_name":"Computer science","level":0,"score":0.2921385169029236},{"id":"https://openalex.org/C187736073","wikidata":"https://www.wikidata.org/wiki/Q2920921","display_name":"Management","level":1,"score":0.14841431379318237},{"id":"https://openalex.org/C192562407","wikidata":"https://www.wikidata.org/wiki/Q228736","display_name":"Materials science","level":0,"score":0.0},{"id":"https://openalex.org/C31258907","wikidata":"https://www.wikidata.org/wiki/Q1301371","display_name":"Computer network","level":1,"score":0.0},{"id":"https://openalex.org/C171250308","wikidata":"https://www.wikidata.org/wiki/Q11468","display_name":"Nanotechnology","level":1,"score":0.0},{"id":"https://openalex.org/C162324750","wikidata":"https://www.wikidata.org/wiki/Q8134","display_name":"Economics","level":0,"score":0.0}],"mesh":[],"locations_count":2,"locations":[{"id":"pmh:oai:DiVA.org:liu-10194","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-10194","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/bachelorThesis"},{"id":"mag:137234269","doi":null,"is_oa":false,"landing_page_url":"http://www.diva-portal.org/smash/record.jsf?pid=diva2:16950","pdf_url":null,"source":null,"license":null,"license_id":null,"version":null,"is_accepted":false,"is_published":false,"raw_source_name":null,"raw_type":null}],"best_oa_location":{"id":"pmh:oai:DiVA.org:liu-10194","doi":null,"is_oa":true,"landing_page_url":"http://urn.kb.se/resolve?urn=urn:nbn:se:liu:diva-10194","pdf_url":null,"source":{"id":"https://openalex.org/S4306401559","display_name":"KTH Publication Database DiVA (KTH Royal Institute of Technology)","issn_l":null,"issn":null,"is_oa":false,"is_in_doaj":false,"is_core":false,"listed_in":[],"host_organization":"https://openalex.org/I86987016","host_organization_name":"KTH Royal Institute of Technology","host_organization_lineage":["https://openalex.org/I86987016"],"host_organization_lineage_names":[],"type":"repository"},"license":"other-oa","license_id":"https://openalex.org/licenses/other-oa","version":"submittedVersion","is_accepted":false,"is_published":false,"raw_source_name":"","raw_type":"info:eu-repo/semantics/bachelorThesis"},"sustainable_development_goals":[],"study_designs":[],"awards":[],"funders":[],"has_content":{"pdf":false,"grobid_xml":false},"content_urls":null,"referenced_works_count":22,"referenced_works":["https://openalex.org/W614269925","https://openalex.org/W1527042114","https://openalex.org/W1530162484","https://openalex.org/W1550688229","https://openalex.org/W1585409249","https://openalex.org/W1592631883","https://openalex.org/W1790075596","https://openalex.org/W1966600289","https://openalex.org/W1987471691","https://openalex.org/W1992430289","https://openalex.org/W2003496454","https://openalex.org/W2017164885","https://openalex.org/W2020296509","https://openalex.org/W2050420245","https://openalex.org/W2095270559","https://openalex.org/W2098118776","https://openalex.org/W2108752510","https://openalex.org/W2118639955","https://openalex.org/W2118717649","https://openalex.org/W2128992662","https://openalex.org/W2172251073","https://openalex.org/W2247095457"],"related_works":["https://openalex.org/W3184364960","https://openalex.org/W3040824767","https://openalex.org/W2407787587","https://openalex.org/W131750088","https://openalex.org/W7099748015","https://openalex.org/W1582226908","https://openalex.org/W954399773","https://openalex.org/W6922496506","https://openalex.org/W7002580716","https://openalex.org/W97060939"],"abstract_inverted_index":{"For":[0],"knowledge":[1,5,21,28,148],"intense":[2],"companies":[3,26],"the":[4,39,42,55,66,96,114,119,125,129,133,173,176,179,187,213,216,225,229,232,248,255,258,261,283,289,296,303,305,310,318,324,327,331,339,342,345,349,363],"and":[6,37,141,150,199,234,287,338,360,368],"skills":[7],"of":[8,41,68,77,109,118,166,170,231,257,292,326,348],"its":[9,23,315],"employees":[10,102,123],"are":[11,46,237,251,280],"much":[12],"more":[13],"valuable":[14],"than":[15],"any":[16],"physical":[17],"assets.":[18],"To":[19,98],"share":[20],"between":[22],"employees,":[24],"some":[25],"launch":[27],"sharing":[29],"initiatives":[30,45],"which":[31,53,279],"aims":[32,90,222],"to":[33,59,91,95,178,191,211,215,223,238,253,282,302,336],"spread":[34],"best":[35],"practices":[36],"increase":[38],"expertise":[40],"employees.":[43],"These":[44],"often":[47],"supported":[48],"by":[49,86,196],"technical":[50],"systems,":[51],"repositories,":[52],"store":[54],"information":[56,298,311,322,335,340,346,364],"that":[57,89,184,247,275,299,309,362,365],"is":[58,193,204,285,300,312,354,366,370],"be":[60,84],"shared.":[61],"This":[62,163,353],"report":[63,203],"discusses":[64],"how":[65,235],"value":[67],"such":[69],"a":[70,72,157,270,357],"repository,":[71],"Wiki":[73,177,214,233,259,284,304,343],"containing":[74],"reference":[75],"cases":[76],"SOA":[78,126],"projects":[79],"at":[80,103,124,139],"IBM":[81,104,186],"Nordic,":[82],"can":[83],"increased":[85],"using":[87,156,160],"processes":[88,174,210],"better":[92],"connect":[93,212],"it":[94],"organization.":[97,180,217],"do":[99],"this,":[100],"seven":[101],"Nordic":[105],"were":[106,111,122,154],"interviewed.":[107],"Four":[108],"them":[110],"sales":[112,226,249,350],"people,":[113],"main":[115],"user":[116],"group":[117,130],"Wiki.":[120,134],"Two":[121],"Acceleration":[127],"Team,":[128],"responsible":[131],"for":[132,146,172,185,208,268],"The":[135,152,181,202,218,266],"last":[136,319],"interviewee":[137],"works":[138],"Learning":[140],"Knowledge,":[142],"IBM\u2019s":[143],"internal":[144],"department":[145],"organization-wide":[147],"management":[149],"education.":[151],"answers":[153],"analyzed":[155],"framework":[158,164],"created":[159],"academic":[161],"theory.":[162],"consists":[165],"four":[167],"different":[168],"areas":[169],"requirements":[171],"connecting":[175],"analysis":[182],"showed":[183],"most":[188],"important":[189],"area":[190],"manage":[192],"enablement":[194],"followed":[195],"governance,":[197],"motivation":[198],"finally":[200],"content.":[201],"concluded":[205],"with":[206],"recommendations":[207],"five":[209],"process":[219,267],"Internal":[220],"selling":[221],"inform":[224],"people":[227,250,351],"about":[228],"existence":[230],"they":[236],"use":[239],"it.":[240],"Ensure":[241],"search":[242,264],"engine":[243],"compatibility":[244],"makes":[245],"sure":[246],"able":[252],"find":[254],"contents":[256],"via":[260],"intranet":[262],"based":[263],"engines.":[265],"adding":[269],"new":[271,276],"case":[272,277,297],"description":[273],"ensures":[274,361],"descriptions":[278],"added":[281,301],"consistent":[286],"contains":[288],"right":[290],"kind":[291],"information.":[293],"By":[294],"validating":[295],"acceleration":[306,328],"team":[307,329],"verifies":[308],"correct,":[313],"increasing":[314],"credibility.":[316],"In":[317],"process,":[320],"ensure":[321],"congruence,":[323],"members":[325],"updates":[330],"guidelines":[332],"on":[333,356],"what":[334],"collect":[337],"in":[341],"as":[344],"need":[347],"changes.":[352],"done":[355],"regular":[358],"basis":[359],"collected":[367],"stored":[369],"actually":[371],"useful.":[372]},"counts_by_year":[],"updated_date":"2026-11-04T10:54:05.112534","created_date":"2016-06-24T00:00:00"}
